Full job description

As the Restaurant Manager, you will be responsible for the day-to-day operations of the restaurant, ensuring exceptional customer service, high food quality, and an efficient, well-organised team. You will lead by example, maintaining the restaurant’s standards while creating a welcoming atmosphere for both guests and staff.

We are looking for a proactive, commercially minded Restaurant Manager who can successfully lead our operations while helping to grow the brand.

Responsibilities:

• Oversee the day-to-day operations of the restaurant, ensuring exceptional service and efficient performance.
• Lead, train, and motivate the front and back-of-house teams.
• Deliver outstanding customer service and professionally resolve customer concerns.
• Manage staff rotas, attendance, and performance.
• Ensure compliance with food hygiene, health and safety, and HACCP regulations.
• Manage stock, control costs, and minimise waste.
• Build and maintain strong relationships with suppliers, negotiate competitive pricing, and source quality products.
• Prepare and manage menu costing to achieve target food cost percentages and maximise profitability.
• Work closely with the kitchen team to maintain food quality, consistency, and portion control.
• Develop and implement marketing initiatives to increase brand awareness, customer engagement, and sales.
• Manage the restaurant’s social media presence by creating engaging content, promoting events and special offers, and growing our online following.
• Build partnerships within the local community and with influencers, businesses, and event organisers to increase the restaurant’s visibility and reputation.

Requirements:

• Minimum 3 years’ experience in restaurant management.
• Strong leadership and organisational skills.
• Proven experience with supplier negotiations and menu costing.
• Excellent understanding of food cost control and restaurant profitability.
• Strong social media and marketing skills, with a track record of growing brand awareness and customer engagement.
• Creative, commercially minded, and passionate about building a successful restaurant brand.
•