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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
Lightspeed Services organization is building out a common set of services that span multiple products. This includes Financial Services (Payments and Capital) - the Fintech backbone of Lightspeed, Accounts Services, and Golf product.
Our SRE team is responsible for the design, build and operation of Lightspeed’s infrastructure backing critical Lightspeed services. The platform covers the full cycle of software delivery, from CI/CD pipelines to high availability scalable production environments.

WHO WE ARE:

Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our Applicant Privacy Statement.

As a member of the Site Reliability Engineering team you will:

• Initiate and lead efforts to continuously improve our software delivery processes and practices, empowering and accelerating product development across multi-location, multidisciplinary teams.
• Design and architect complex, highly reliable, scalable, and cost-efficient operational solutions, extensively using automation in configuring, managing, and monitoring systems.
• Engage with and mentor team members, actively contributing to their growth and the scaling of the team, and leverage engineering expertise to influence strategic decisions.
• Proactively advocate for best practices across your business unit, covering Infrastructure as Code, monitoring, high availability, disaster recovery, and security, and own the preparation and maintenance of team technical documentation.
• Plan and test comprehensive disaster recovery scenarios and lead incident response, diagnosis, and resolution for critical production issues, driving blameless post-mortems.
• Proactively monitor system performance and capacity, define and enforce Service Level Objectives (SLOs), and identify and eliminate toil through robust AI, automation and tooling.