Job Introduction
We are seeking a dedicated Medical Secretary to provide comprehensive administrative and secretarial support to our Consultants and clinical staff at our Rochdale Sexual Health Service!
In this pivotal role, you will work closely with the Consultant and the clinical team to manage workloads, coordinate activities, and ensure the smooth and efficient delivery of services. Your ability to demonstrate initiative, flexibility, and proactive organisation will be essential as you navigate the dynamic needs of the team.

FOR A FULL LIST OF RESPONSIBILITIES PLEASE SEE ATTACHED JOB DESCRIPTION

The Ideal Candidate
We are looking for a candidate with significant experience in a Medical Secretary or Senior Administrator role. Previous experience in a health or social care setting is desired, experience in a sexual health clinic setting would be ideal.

We are also looking for someone who has:

• Good level of general education including GCSE English or equivalent qualification
• NVQ 4 qualification to diploma level or equivalent experience
• Excellent communication skills.
• Experience of interacting with service users.
• Able to work effectively as part of a team
• Excellent organisational skills.
• Good IT skills and experience of using a range of systems/ IT applications.

About The Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website’s privacy policy.
Package Description
As a Medical Secretary you’ll be part of our valued team at our ORBISH Sexual Health Service in Rochdale.

You will feel valued as a Medical Secretary within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £24,071 (pro rata to hours worked) with access to our group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission.

As a Medical Secretary your responsibilities will include:

• Provision of full secretarial service which includes typing letters, reports, non-clinical typing and recording minutes of meetings.
• Recording referrals, appointments and related information in a timely manner.
• Accurately transcribe all correspondence and reports by touch typing from audio dictation using knowledge of medical terminology.
• Undertake routine clerical duties distributing and dispatching mail, photocopying, responding to emails.
• Provide cover in the absence of other administrative staff answering the telephone, dealing with enquiries, taking messages and booking appointments.
• Support the Administration Manager in the day-to-day operational functions of the department