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Teamleitung IT-Servicedesk (m/w/d) at Raben Group
Mannheim, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Operations Support Manager at CEVA
Tilburg, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Verpleegkundige - FijnThuis team (VPT) at ViVa Zorggroep
Heiloo, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Maintenance Tech I at Westrock Coffee
Conway, AR 72032, USA - Full Time
Skills Needed
Instructions, Relays, Management Skills, Bearings, Rollers, Groups, Vendors, Breakers, Gearboxes, Structures, Welding, Vacuum Pumps, Contactors, Pneumatics
Specialization
6 months of placement
Qualification
Trade Certificate
Experience Required
Minimum 5 year(s)
Dental Receptionist at St Lucia Dental
St Lucia QLD 4067, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Physiotherapist at UnitingCare
Deagon, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Bürokaufmann (m/w/d) Backoffice/Debitorenmanagement at food safety qualITy GmbH ITLsungen und Dienstleistungen
12681 Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Industrial Sports Medicine Professional at Briotix Health
Winnipeg, MB R3C 0G8, Canada - Full Time
Skills Needed
Task Analysis, Ergonomics, Occupational Therapy, Sports Medicine, Physical Therapy, Kinesiology, Customer Service, Athletic Training, Exercise Physiology, Training
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Employee (all genders) – Support Commodity Management at TECOSIM Group GmbH
Nürnberg, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Student Admissions Associate at InvestIN
London, England, United Kingdom - Full Time
Skills Needed
Young People
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Staatlich anerkannte *n Heilpädagoge / Heilpädagogin (m/w/d) Psychiatrie – at Evangelische Stiftung Alsterdorf Evangelisches Krankenhaus Alsterdorf gGmbH
22337 Hamburg, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Cloud Native Java Developer (m/w/d) at tech11
97080 Würzburg, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Account Executive (m/w/d) - Nord at Samedi GmbH
20099 Hamburg, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Research Technician Senior at University of Michigan
Ann Arbor, MI 48109, USA - Full Time
Skills Needed
Physics
Specialization
Physics or related field is required
Qualification
Graduate
Senior Technical Program Manager at INDUS GROUP INC
Dallas, TX 75244, USA - Full Time
Skills Needed
Aws, Program Management, Computer Science, Communication Skills, Mvc, Etl, Pmp, Asp.Net, Microsoft Azure, Jira, It, Data Integration, Confluence, Web Api, Csm
Specialization
Computer Science, Engineering, IT
Qualification
Graduate
Senior Biology Technician: discipline or building lead at Edge Hill University
Ormskirk, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Pilates Instructors, Toronto at Equinox
Toronto, ON, Canada - Full Time
Skills Needed
Completion, Customer Service Skills, Pilates, Trapeze, Cadillac
Qualification
Graduate
Senior Manager, Sterile Processing at Steris
Chicago, IL 60612, USA - Full Time
Skills Needed
Childbirth
Qualification
Diploma
Experience Required
Minimum 5 year(s)
Sous Chef at Big Sky Resort
Big Sky, MT 59716, USA - Full Time
Skills Needed
Accountability, Food Allergies, Hospitality Industry, Food Safety, Stairs, Mastery
Qualification
Graduate
Experience Required
Minimum 2 year(s)
KYC Analyst at Aztec Group
Radnor, Pennsylvania, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Teamleitung IT-Servicedesk (m/w/d) at Raben Group
Mannheim, , Germany -
Full Time


Start Date

Immediate

Expiry Date

06 Nov, 25

Salary

0.0

Posted On

07 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

Arbeitsort: Mannheim
Du möchtest IT nicht nur betreiben, sondern aktiv gestalten? Als Teamleiter:in unseres IT-Servicedesks führst Du ein motiviertes Support-Team, das für Kolleg:innen im gesamten Unternehmen echten Mehrwert schafft. Du verantwortest den reibungslosen Ablauf im 1st-Level-Support und arbeitest eng mit unserem Infrastruktur-Team sowie der IT-Zentrale in Polen zusammen. Das ist genau das richtige für Dich? Dann werde Teil unseres Teams, in unserer IT-Zentrale in Mannheim!

Wir bieten Dir:

  • Eine verantwortungsvolle Position in einem internationalen, wachsenden Unternehmen mit offener Unternehmenskultur
  • Ein modernes Arbeitsumfeld in der Mannheimer Zentrale mit Blick auf den Rhein
  • Flache Hierarchien, direkte Kommunikation und ein engagiertes Team
  • Strukturiertes Onboarding inkl. Teilnahme an unserem „Onboarding Date“
  • Individuelle Entwicklungsmöglichkeiten durch Trainings, Schulungen und regelmäßige Feedbackgespräche
  • Attraktive Zusatzleistungen: Betriebliche Altersvorsorge, vermögenswirksame Leistungen, Empfehlungsprämien, Corporate Benefits
  • Gesundheitsförderung durch Dienstrad-Leasing, frisches Obst und Sport-Challenges
  • 38-Stunden-Woche mit Zeiterfassungssystem und Überstundenkonto
  • Moderne Arbeitsausstattung

Was Dich erwartet:

  • Fachliche und disziplinarische Führung eines 5-köpfigen IT-Service-Teams im 1st-Level-Support
  • Sicherstellung eines stabilen und serviceorientierten IT-Betriebs für alle Anwender:innen
  • Aktives Incident- und Eskalationsmanagement sowie effizientes Ticket-Dispatching
  • Analyse und kontinuierliche Optimierung der Supportprozesse, inkl. KPI- und SLA-Monitoring
  • Weiterentwicklung ITIL-basierter Abläufe und Einführung standardisierter Prozesse
  • Aufbau und Sicherung von Know-how durch Schulungen, Dokumentationen und Best-Practices
  • Koordination interner Schnittstellen sowie Steuerung externer IT-Dienstleister
  • Verantwortung für die IT-Arbeitsplatzausstattung inkl. Lagerverwaltung und Bestellprozesse
  • Identifikation und Bearbeitung systemischer Problemstellungen im Ticketsystem
  • Stärkung der Zusammenarbeit mit internationalen IT-Teams, insbesondere in Polen

Was wir erwarten:

  • Abgeschlossene Ausbildung als Fachinformatiker:in (Systemintegration) oder vergleichbare Qualifikation
  • Mehrjährige Erfahrung im IT-Support, idealerweise mit erster Führungserfahrung
  • Fundierte Kenntnisse in Microsoft 365, Windows-Clients und ITSM-/Ticket-Systemen
  • Hohe Serviceorientierung, Kommunikationsstärke und Durchsetzungsvermögen
  • Strukturierte, lösungsorientierte und verantwortungsbewusste Arbeitsweise
  • Erfahrung mit ISO-27001-Prozessen von Vorteil
  • Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
Responsibilities

Please refer the Job description for details

Teamleitung IT-Servicedesk (m/w/d) at Raben Group
Mannheim, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Operations Support Manager at CEVA
Tilburg, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Verpleegkundige - FijnThuis team (VPT) at ViVa Zorggroep
Heiloo, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Maintenance Tech I at Westrock Coffee
Conway, AR 72032, USA - Full Time
Skills Needed
Instructions, Relays, Management Skills, Bearings, Rollers, Groups, Vendors, Breakers, Gearboxes, Structures, Welding, Vacuum Pumps, Contactors, Pneumatics
Specialization
6 months of placement
Qualification
Trade Certificate
Experience Required
Minimum 5 year(s)
Dental Receptionist at St Lucia Dental
St Lucia QLD 4067, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Physiotherapist at UnitingCare
Deagon, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Bürokaufmann (m/w/d) Backoffice/Debitorenmanagement at food safety qualITy GmbH ITLsungen und Dienstleistungen
12681 Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Industrial Sports Medicine Professional at Briotix Health
Winnipeg, MB R3C 0G8, Canada - Full Time
Skills Needed
Task Analysis, Ergonomics, Occupational Therapy, Sports Medicine, Physical Therapy, Kinesiology, Customer Service, Athletic Training, Exercise Physiology, Training
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Employee (all genders) – Support Commodity Management at TECOSIM Group GmbH
Nürnberg, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Student Admissions Associate at InvestIN
London, England, United Kingdom - Full Time
Skills Needed
Young People
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Staatlich anerkannte *n Heilpädagoge / Heilpädagogin (m/w/d) Psychiatrie – at Evangelische Stiftung Alsterdorf Evangelisches Krankenhaus Alsterdorf gGmbH
22337 Hamburg, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Cloud Native Java Developer (m/w/d) at tech11
97080 Würzburg, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Account Executive (m/w/d) - Nord at Samedi GmbH
20099 Hamburg, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Research Technician Senior at University of Michigan
Ann Arbor, MI 48109, USA - Full Time
Skills Needed
Physics
Specialization
Physics or related field is required
Qualification
Graduate
Senior Technical Program Manager at INDUS GROUP INC
Dallas, TX 75244, USA - Full Time
Skills Needed
Aws, Program Management, Computer Science, Communication Skills, Mvc, Etl, Pmp, Asp.Net, Microsoft Azure, Jira, It, Data Integration, Confluence, Web Api, Csm
Specialization
Computer Science, Engineering, IT
Qualification
Graduate
Senior Biology Technician: discipline or building lead at Edge Hill University
Ormskirk, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Pilates Instructors, Toronto at Equinox
Toronto, ON, Canada - Full Time
Skills Needed
Completion, Customer Service Skills, Pilates, Trapeze, Cadillac
Qualification
Graduate
Senior Manager, Sterile Processing at Steris
Chicago, IL 60612, USA - Full Time
Skills Needed
Childbirth
Qualification
Diploma
Experience Required
Minimum 5 year(s)
Sous Chef at Big Sky Resort
Big Sky, MT 59716, USA - Full Time
Skills Needed
Accountability, Food Allergies, Hospitality Industry, Food Safety, Stairs, Mastery
Qualification
Graduate
Experience Required
Minimum 2 year(s)
KYC Analyst at Aztec Group
Radnor, Pennsylvania, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate

Frequently Asked Questions

Generally, most of the countries look for applicants, who are skilled in their occupation with at least 3+ years of experience, possessing a bachelor’s degree or higher qualification, who can also prove their proficiency in the English language through various internationally recognized tests. Further for a few countries where applicants have blood relatives already residing or applicants having an offer of employment from an employer in the migrating country will be preferred.

Countries like Canada, Australia, and New Zealand offer relatively easier PR pathways for Indians due to their immigrant-friendly policies. Canada provides options like Express Entry and Provincial Nominee Programs for skilled workers, while Australia uses a points-based system with visas such as Subclass 189 and 190.

The best country to migrate from India depends on your priorities and qualifications. Canada is ideal for its immigrant-friendly policies, excellent healthcare, and job opportunities through programs like Express Entry. Australia offers a high standard of living, beautiful landscapes, and a points-based PR system for skilled workers. New Zealand is perfect for those seeking a peaceful lifestyle and career opportunities in in-demand fields. Each country has its own advantages, so choose based on your goals and skills.

The easiest country to immigrate to depends on your profile, but Canada is widely considered the top choice due to its straightforward Express Entry system and Provincial Nominee Programs. Australia is also a great option with its points-based system favoring skilled workers. New Zealand is ideal for those with in-demand skills, offering a peaceful lifestyle and simplified residency processes. Portugal provides an easy path through its D7 Visa for individuals with sufficient income or savings.
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