SKILLS AND EXPERIENCES:

• Proven experience of working with vulnerable people
• A positive approach to working with young people who have a range of needs
• Good interpersonal and customer care skills, with an approachable attitude
• Effective communication skills
• Sound knowledge of action/support planning, key working, risk assessment and safeguarding
• Ability to work on your own initiative
• Basic knowledge of Microsoft Word and Excel or similar
• NVQ3 in Health & Social Care, or willing to work towards

• Regularly assessing the needs of customers by writing and updating support plans, and signposting access to education, training, and employment
• Supporting customers in their day to day living i.e., with cooking and cleaning
• Offering advice in relation to fulfilling tenancy conditions
• Assisting customers with managing finances and welfare benefits
• Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem
• Ensuring Sanctuary Supported Living delivers its safeguarding responsibilities