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Business Relationship Manager - WC-SALARIED PL AND WORKING CAPITAL-Sales at Kotak Mahindra Bank
Thane, maharashtra, India - Full Time
Skills Needed
Client Relationship Management, Working Capital Solutions, Credit Limit Management, Client Portfolio Growth, Credit Limit Enhancement, Compliance, Cross Selling, Utilization Monitoring, Documentation Submission, Issue Resolution
Specialization
The ideal candidate must be proactive and client-focused, capable of maintaining strong relationships and ensuring compliance with internal processes. Responsibilities also involve monitoring utilization, submitting documentation promptly, and coordinating internally to resolve client issues efficiently.
Experience Required
Minimum 5 year(s)
Service Excellence Specialist-WBG HO / IPO / CIP-Wholesale Integrated Servi at Kotak Mahindra Bank
Ahmedabad, gujarat, India - Full Time
Skills Needed
Operational Excellence, Customer Experience, Process Streamlining, Best Practices Implementation, Stakeholder Collaboration
Specialization
The role requires driving service quality improvements within wholesale banking through process optimization and stakeholder engagement. Specific educational or experience requirements beyond the job title's implication are not detailed.
Experience Required
Minimum 2 year(s)
Relationship Manager-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Retail Sales at Kotak Mahindra Bank
Jodhpur, Rajasthan, India - Full Time
Skills Needed
Relationship Management, Retail Sales, Tractor Loans, Agri Fin, Banking, Retail Liabilities, Sales, Deposit Pool Enhancement, Cross Selling, Financial Products, Regulatory Compliance, Branch Profitability, Team Productivity
Specialization
Candidates must possess a strong background in banking, specifically in retail liabilities, along with a proven track record in sales and customer relationship management. A Bachelor's Degree is required for this full-time, on-site role.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager - CASA-Sales-Sales at Kotak Mahindra Bank
, Uttar Pradesh, India - Full Time
Skills Needed
Acquisition, Hni, Selling Tpp, Revenue Generation, Casa Book Size, Coordination, Communication Skills, Portfolio Management, Customer Base
Specialization
Candidates must possess excellent communication skills and some knowledge and experience in Portfolio Management, ideally having an existing customer base. Minimum educational requirements are a Graduate or MBA degree, coupled with 1 to 2 years of relevant work experience.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager - CASA-Sales-Sales at Kotak Mahindra Bank
, Uttar Pradesh, India - Full Time
Skills Needed
High Net Worth Individuals (Hnis), Casa Book Building, Third Party Products (Tpp) Selling, Retail Loan Products, Portfolio Management, Customer Acquisition, Relationship Management, Revenue Generation, Customer Centric Approach, Coordination Skills
Specialization
The ideal candidate must possess strong coordination skills and a customer-centric approach to effectively manage HNI relationships and sales targets. Prior experience in portfolio management is required for success in this acquisition role.
Experience Required
Minimum 2 year(s)
Acquisition Manager-RL SALES-Sales at Kotak Mahindra Bank
Mumbai, , India - Full Time
Skills Needed
Communication Skills, Portfolio Management, Customer Acquisition, Revenue Generation, Coordination
Specialization
Candidates should have excellent communication skills and some knowledge and experience in portfolio management. A graduate or postgraduate degree with 1-2 years of work experience is required.
Experience Required
Minimum 2 year(s)
Credit Analyst-Corporate Credit at Kotak Mahindra Bank
Mumbai, maharashtra, India - Full Time
Skills Needed
Credit Underwriting, Corporate Credit, Risk Assessment, Credit Appraisal, Account Monitoring, Inspection Reporting, Pharma Sector Analysis
Specialization
Candidates must have 3-6 years of experience specifically in Credit Underwriting for Large Corporates. A professional qualification such as CA or MBA is required for this position.
Experience Required
Minimum 2 year(s)
Sky Service Potential - RM-Sky Channel-Contact Centre Inbound at Kotak Mahindra Bank
Thane, maharashtra, India - Full Time
Skills Needed
Customer Service, Inbound Calls, Query Handling, Retail Liabilities, Credit Cards, Communication, Cross Selling
Specialization
The role demands a strong focus on customer satisfaction, quality communication, and adherence to service benchmarks. A Bachelor's Degree is listed as the required study level.
Collections Executive-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Recovery Branc at Kotak Mahindra Bank
, gujarat, India - Full Time
Skills Needed
Collection, Customer Convincing, Quality Portfolio Management, Team Collaboration, Adherence To Processes, Audit Compliance
Specialization
Candidates should have a passion for collections and be willing to take on challenges and responsibilities. The ability to convince customers to pay under the company's terms and conditions is essential.
Software Engineering I-SUPPORT SERVICES-Applications-CTB at Kotak Mahindra Bank
Bengaluru, karnataka, India - Full Time
Skills Needed
Java, J2ee, Python, Spring Stack, Oops Concept, Design Patterns, Data Structure, Algorithms, Rdbms, Postgresql, Oracle, Nosql, Dynamo, Mongodb, Microservices, Camunda
Specialization
Candidates must possess a strong technical background in technologies like JAVA, J2EE, or Python with the Spring stack, along with proficiency in OOPs concepts and design patterns. Essential qualifications also include experience with RDBMS/NoSQL databases, building Microservices, and knowledge of containerization and messaging platforms.
Next Gen-Premier Acquisition Manager-Sales-Sales at Kotak Mahindra Bank
Agartala, Tripura, India - Full Time
Skills Needed
Leadership, Management, Sales Strategy, Coaching, Mentorship, Client Relationship Building, Market Trend Analysis, Performance Review, Compliance, Sales Campaign Collaboration, Lead Generation, Crm Systems, Sales Analytics, Communication, Interpersonal Skills, Analytical Mindset
Specialization
Candidates must possess a Bachelor's degree in Business, Finance, or a related field, along with a minimum of 5 years of successful sales experience, preferably in a similar leadership role. Essential qualifications include excellent leadership, strong communication skills, proficiency with CRM and sales analytics tools, and an analytical mindset.
Experience Required
Minimum 5 year(s)
Senior Relationship Manager-TASC-TASC & INSTITUTIONAL BUSINESS-Relationship at Kotak Mahindra Bank
Jaipur, Rajasthan, India - Full Time
Skills Needed
Relationship Management, Business Development, Client Needs Understanding, Tailored Solutions, Client Experience, Communication, Interpersonal Skills, Leadership, Mentoring, Team Management, Financial Products Knowledge, Tasc Domain Knowledge, Analytical Skills, Microsoft Office Proficiency, Travel Readiness
Specialization
Candidates must possess a minimum of 8-10 years of experience in relationship management, preferably within banking, along with a proven track record in client management and business development. A Bachelor's degree in Business, Finance, or a related field is preferred, alongside strong leadership, communication, and in-depth knowledge of financial products, especially in the TASC domain.
Experience Required
Minimum 10 year(s)
Management Trainee-RBG-CE (Working Capital book of CE)-Product Manager at Kotak Mahindra Bank
Mumbai, maharashtra, India - Full Time
Skills Needed
Analytical Skills, Data Interpretation, Communication, Interpersonal Skills, Ms Office, Excel, Powerpoint, Problem Solving, Customer Centric Approach, Financial Analysis, Product Management, Working Capital Management
Specialization
Candidates should hold a bachelor's degree in Business, Finance, or a related field with 0-2 years of experience in the financial industry. Proficiency in MS Office and strong analytical, communication, and problem-solving skills are essential for this role.
Technical Manager-Loan Against Property (LAP)-Technical at Kotak Mahindra Bank
Bangalore, karnataka, India - Full Time
Skills Needed
Valuation, Real Estate, Quality Standards, Business Development, Builder Relationships, Sales, Credit, Compliances, Operations, Job Safety Analysis, Beam Details, Steel Work, Shuttering Levels, Bar Bending Schedules, Load Tests, Site Visit
Specialization
Candidates must handle complex real estate valuation scenarios and ensure quality control across business development activities, leveraging experience in sales, credit, compliance, and operations. Technical duties include preparing safety analyses, checking construction elements like steel work and shuttering, and preparing Bar Bending Schedules.
Experience Required
Minimum 5 year(s)
Area Collections Manager-HF LOAN AGAINST PROPERTY (LAP)-Hardship Support an at Kotak Mahindra Bank
Delhi, , India - Full Time
Skills Needed
Collections Management, Loan Recovery, Leadership, Team Management, Data Analysis, Banking Regulations, Compliance Standards, Problem Solving, Communication, Interpersonal Skills, Customer Centric Approach, Ms Office, Strategic Planning
Specialization
Candidates should possess a bachelor's degree and at least 5 years of experience in collections and recovery. Strong leadership, analytical skills, and a working knowledge of banking regulations are essential for this role.
Experience Required
Minimum 5 year(s)
Sky Service Cards - RM-Sky Channel-Contact Centre Inbound at Kotak Mahindra Bank
Thane, maharashtra, India - Full Time
Skills Needed
Customer Queries, Complaints Handling, Email Communication, Letter Communication, Call Handling, Service Level Agreement Adherence, Time Schedule Adherence, Information Security Compliance, Quality Process Adherence, Feedback Implementation, Work Procedure Improvement, Communication Skills, Listening Skills, Team Player, Self Motivated, Rapport Building
Specialization
Candidates must be graduates with 1-2 years of experience, including at least six months in a customer service role, with call center industry knowledge being advantageous. Essential requirements include excellent verbal and written communication skills, flexibility to work 24/7 shifts (with specific constraints for female employees), and a positive, collaborative attitude.
Acquisition Relationship Manager-SME-Sales at Kotak Mahindra Bank
Mumbai, maharashtra, India - Full Time
Skills Needed
Sales, Relationship Management, Financial Acumen, Business Development, Client Acquisition, Wholesale Banking, Sme Banking, Onboarding, Communication, Collaboration
Specialization
The role requires strong financial acumen and proven relationship-building skills to expand the bank's footprint. Candidates must be able to collaborate effectively across internal teams to deliver comprehensive banking services.
Experience Required
Minimum 2 year(s)
Collections Manager-Agri-Fin-Dealer Funding(DF) -Recovery Branch at Kotak Mahindra Bank
, maharashtra, India - Full Time
Skills Needed
Self Motivated, Communication, Interpersonal Skills, People Management, Techno Savvy, Sourcing, Negotiation, Follow Up Management, Risk Management, Working Capital Finance, Balance Sheet Reading, P&L Understanding, Mortgage Business Knowledge
Specialization
Candidates must be highly energetic, possess excellent communication skills in English plus Hindi and local languages, and have strong people management abilities. A good understanding of working capital finance, balance sheets, P&L, and ideally mortgage/property law is required, along with being techno-savvy and having a strong local network.
Experience Required
Minimum 2 year(s)
MIS Executive-Sales-Program & MIS at Kotak Mahindra Bank
Mumbai, maharashtra, India - Full Time
Skills Needed
Microsoft Excel, Vba Macros, Sql, Data Accuracy, Data Processing, Reporting, Data Analysis, Automation, Dashboard Design, Data Trends, Documentation, Stakeholder Coordination, Ad Hoc Requests, Reconciliations, Large Datasets, Advanced Formulas, Power Query
Specialization
Candidates should have strong proficiency in Microsoft Excel and hands-on experience with VBA Macros. A working knowledge of SQL and experience in handling large datasets is also required.
Experience Required
Minimum 2 year(s)
Sky Service Cards - RM-Sky Channel-Contact Centre Inbound at Kotak Mahindra Bank
Thane, maharashtra, India - Full Time
Skills Needed
Customer Queries, Complaints Handling, Email Communication, Letter Communication, Call Handling, Service Level Agreement Adherence, Time Schedule Adherence, Information Security Compliance, Quality Process Adherence, Feedback Implementation, Work Procedure Improvement, Communication Skills, Listening Skills, Team Player, Self Motivated, Rapport Building
Specialization
Candidates must be graduates with 1 to 2 years of experience, including at least six months in a customer service role, with call center industry knowledge being advantageous. Essential requirements include excellent verbal and written communication skills, flexibility to work 24/7 shifts (with specific constraints for female employees), and a positive, collaborative attitude.
Business Relationship Manager - WC-SALARIED PL AND WORKING CAPITAL-Sales at Kotak Mahindra Bank
Thane, maharashtra, India -
Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

0.0

Posted On

28 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Client Relationship Management, Working Capital Solutions, Credit Limit Management, Client Portfolio Growth, Credit Limit Enhancement, Compliance, Cross-selling, Utilization Monitoring, Documentation Submission, Issue Resolution

Industry

Banking

Description
We are looking for a proactive and client-focused Relationship Manager to manage and grow an existing portfolio of Working Capital (WC) clients. The role involves deep engagement with clients to understand their business models, structure appropriate WC solutions, and ensure timely renewals and enhancements of credit limits. The ideal candidate will be responsible for maintaining strong relationships with promoters and key decision-makers, ensuring compliance with internal processes, and driving cross-sell opportunities. The role also includes monitoring utilization patterns, ensuring timely submission of documentation, and coordinating with internal departments to resolve client issues efficiently.
Responsibilities
The Relationship Manager will be responsible for managing and expanding an existing portfolio of Working Capital clients by deeply engaging with them to understand their business models and structure appropriate WC solutions. This includes ensuring timely renewals, maintaining strong relationships with key decision-makers, and driving cross-sell opportunities.
Business Relationship Manager - WC-SALARIED PL AND WORKING CAPITAL-Sales at Kotak Mahindra Bank
Thane, maharashtra, India - Full Time
Skills Needed
Client Relationship Management, Working Capital Solutions, Credit Limit Management, Client Portfolio Growth, Credit Limit Enhancement, Compliance, Cross Selling, Utilization Monitoring, Documentation Submission, Issue Resolution
Specialization
The ideal candidate must be proactive and client-focused, capable of maintaining strong relationships and ensuring compliance with internal processes. Responsibilities also involve monitoring utilization, submitting documentation promptly, and coordinating internally to resolve client issues efficiently.
Experience Required
Minimum 5 year(s)
Service Excellence Specialist-WBG HO / IPO / CIP-Wholesale Integrated Servi at Kotak Mahindra Bank
Ahmedabad, gujarat, India - Full Time
Skills Needed
Operational Excellence, Customer Experience, Process Streamlining, Best Practices Implementation, Stakeholder Collaboration
Specialization
The role requires driving service quality improvements within wholesale banking through process optimization and stakeholder engagement. Specific educational or experience requirements beyond the job title's implication are not detailed.
Experience Required
Minimum 2 year(s)
Relationship Manager-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Retail Sales at Kotak Mahindra Bank
Jodhpur, Rajasthan, India - Full Time
Skills Needed
Relationship Management, Retail Sales, Tractor Loans, Agri Fin, Banking, Retail Liabilities, Sales, Deposit Pool Enhancement, Cross Selling, Financial Products, Regulatory Compliance, Branch Profitability, Team Productivity
Specialization
Candidates must possess a strong background in banking, specifically in retail liabilities, along with a proven track record in sales and customer relationship management. A Bachelor's Degree is required for this full-time, on-site role.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager - CASA-Sales-Sales at Kotak Mahindra Bank
, Uttar Pradesh, India - Full Time
Skills Needed
Acquisition, Hni, Selling Tpp, Revenue Generation, Casa Book Size, Coordination, Communication Skills, Portfolio Management, Customer Base
Specialization
Candidates must possess excellent communication skills and some knowledge and experience in Portfolio Management, ideally having an existing customer base. Minimum educational requirements are a Graduate or MBA degree, coupled with 1 to 2 years of relevant work experience.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager - CASA-Sales-Sales at Kotak Mahindra Bank
, Uttar Pradesh, India - Full Time
Skills Needed
High Net Worth Individuals (Hnis), Casa Book Building, Third Party Products (Tpp) Selling, Retail Loan Products, Portfolio Management, Customer Acquisition, Relationship Management, Revenue Generation, Customer Centric Approach, Coordination Skills
Specialization
The ideal candidate must possess strong coordination skills and a customer-centric approach to effectively manage HNI relationships and sales targets. Prior experience in portfolio management is required for success in this acquisition role.
Experience Required
Minimum 2 year(s)
Acquisition Manager-RL SALES-Sales at Kotak Mahindra Bank
Mumbai, , India - Full Time
Skills Needed
Communication Skills, Portfolio Management, Customer Acquisition, Revenue Generation, Coordination
Specialization
Candidates should have excellent communication skills and some knowledge and experience in portfolio management. A graduate or postgraduate degree with 1-2 years of work experience is required.
Experience Required
Minimum 2 year(s)
Credit Analyst-Corporate Credit at Kotak Mahindra Bank
Mumbai, maharashtra, India - Full Time
Skills Needed
Credit Underwriting, Corporate Credit, Risk Assessment, Credit Appraisal, Account Monitoring, Inspection Reporting, Pharma Sector Analysis
Specialization
Candidates must have 3-6 years of experience specifically in Credit Underwriting for Large Corporates. A professional qualification such as CA or MBA is required for this position.
Experience Required
Minimum 2 year(s)
Sky Service Potential - RM-Sky Channel-Contact Centre Inbound at Kotak Mahindra Bank
Thane, maharashtra, India - Full Time
Skills Needed
Customer Service, Inbound Calls, Query Handling, Retail Liabilities, Credit Cards, Communication, Cross Selling
Specialization
The role demands a strong focus on customer satisfaction, quality communication, and adherence to service benchmarks. A Bachelor's Degree is listed as the required study level.
Collections Executive-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Recovery Branc at Kotak Mahindra Bank
, gujarat, India - Full Time
Skills Needed
Collection, Customer Convincing, Quality Portfolio Management, Team Collaboration, Adherence To Processes, Audit Compliance
Specialization
Candidates should have a passion for collections and be willing to take on challenges and responsibilities. The ability to convince customers to pay under the company's terms and conditions is essential.
Software Engineering I-SUPPORT SERVICES-Applications-CTB at Kotak Mahindra Bank
Bengaluru, karnataka, India - Full Time
Skills Needed
Java, J2ee, Python, Spring Stack, Oops Concept, Design Patterns, Data Structure, Algorithms, Rdbms, Postgresql, Oracle, Nosql, Dynamo, Mongodb, Microservices, Camunda
Specialization
Candidates must possess a strong technical background in technologies like JAVA, J2EE, or Python with the Spring stack, along with proficiency in OOPs concepts and design patterns. Essential qualifications also include experience with RDBMS/NoSQL databases, building Microservices, and knowledge of containerization and messaging platforms.
Next Gen-Premier Acquisition Manager-Sales-Sales at Kotak Mahindra Bank
Agartala, Tripura, India - Full Time
Skills Needed
Leadership, Management, Sales Strategy, Coaching, Mentorship, Client Relationship Building, Market Trend Analysis, Performance Review, Compliance, Sales Campaign Collaboration, Lead Generation, Crm Systems, Sales Analytics, Communication, Interpersonal Skills, Analytical Mindset
Specialization
Candidates must possess a Bachelor's degree in Business, Finance, or a related field, along with a minimum of 5 years of successful sales experience, preferably in a similar leadership role. Essential qualifications include excellent leadership, strong communication skills, proficiency with CRM and sales analytics tools, and an analytical mindset.
Experience Required
Minimum 5 year(s)
Senior Relationship Manager-TASC-TASC & INSTITUTIONAL BUSINESS-Relationship at Kotak Mahindra Bank
Jaipur, Rajasthan, India - Full Time
Skills Needed
Relationship Management, Business Development, Client Needs Understanding, Tailored Solutions, Client Experience, Communication, Interpersonal Skills, Leadership, Mentoring, Team Management, Financial Products Knowledge, Tasc Domain Knowledge, Analytical Skills, Microsoft Office Proficiency, Travel Readiness
Specialization
Candidates must possess a minimum of 8-10 years of experience in relationship management, preferably within banking, along with a proven track record in client management and business development. A Bachelor's degree in Business, Finance, or a related field is preferred, alongside strong leadership, communication, and in-depth knowledge of financial products, especially in the TASC domain.
Experience Required
Minimum 10 year(s)
Management Trainee-RBG-CE (Working Capital book of CE)-Product Manager at Kotak Mahindra Bank
Mumbai, maharashtra, India - Full Time
Skills Needed
Analytical Skills, Data Interpretation, Communication, Interpersonal Skills, Ms Office, Excel, Powerpoint, Problem Solving, Customer Centric Approach, Financial Analysis, Product Management, Working Capital Management
Specialization
Candidates should hold a bachelor's degree in Business, Finance, or a related field with 0-2 years of experience in the financial industry. Proficiency in MS Office and strong analytical, communication, and problem-solving skills are essential for this role.
Technical Manager-Loan Against Property (LAP)-Technical at Kotak Mahindra Bank
Bangalore, karnataka, India - Full Time
Skills Needed
Valuation, Real Estate, Quality Standards, Business Development, Builder Relationships, Sales, Credit, Compliances, Operations, Job Safety Analysis, Beam Details, Steel Work, Shuttering Levels, Bar Bending Schedules, Load Tests, Site Visit
Specialization
Candidates must handle complex real estate valuation scenarios and ensure quality control across business development activities, leveraging experience in sales, credit, compliance, and operations. Technical duties include preparing safety analyses, checking construction elements like steel work and shuttering, and preparing Bar Bending Schedules.
Experience Required
Minimum 5 year(s)
Area Collections Manager-HF LOAN AGAINST PROPERTY (LAP)-Hardship Support an at Kotak Mahindra Bank
Delhi, , India - Full Time
Skills Needed
Collections Management, Loan Recovery, Leadership, Team Management, Data Analysis, Banking Regulations, Compliance Standards, Problem Solving, Communication, Interpersonal Skills, Customer Centric Approach, Ms Office, Strategic Planning
Specialization
Candidates should possess a bachelor's degree and at least 5 years of experience in collections and recovery. Strong leadership, analytical skills, and a working knowledge of banking regulations are essential for this role.
Experience Required
Minimum 5 year(s)
Sky Service Cards - RM-Sky Channel-Contact Centre Inbound at Kotak Mahindra Bank
Thane, maharashtra, India - Full Time
Skills Needed
Customer Queries, Complaints Handling, Email Communication, Letter Communication, Call Handling, Service Level Agreement Adherence, Time Schedule Adherence, Information Security Compliance, Quality Process Adherence, Feedback Implementation, Work Procedure Improvement, Communication Skills, Listening Skills, Team Player, Self Motivated, Rapport Building
Specialization
Candidates must be graduates with 1-2 years of experience, including at least six months in a customer service role, with call center industry knowledge being advantageous. Essential requirements include excellent verbal and written communication skills, flexibility to work 24/7 shifts (with specific constraints for female employees), and a positive, collaborative attitude.
Acquisition Relationship Manager-SME-Sales at Kotak Mahindra Bank
Mumbai, maharashtra, India - Full Time
Skills Needed
Sales, Relationship Management, Financial Acumen, Business Development, Client Acquisition, Wholesale Banking, Sme Banking, Onboarding, Communication, Collaboration
Specialization
The role requires strong financial acumen and proven relationship-building skills to expand the bank's footprint. Candidates must be able to collaborate effectively across internal teams to deliver comprehensive banking services.
Experience Required
Minimum 2 year(s)
Collections Manager-Agri-Fin-Dealer Funding(DF) -Recovery Branch at Kotak Mahindra Bank
, maharashtra, India - Full Time
Skills Needed
Self Motivated, Communication, Interpersonal Skills, People Management, Techno Savvy, Sourcing, Negotiation, Follow Up Management, Risk Management, Working Capital Finance, Balance Sheet Reading, P&L Understanding, Mortgage Business Knowledge
Specialization
Candidates must be highly energetic, possess excellent communication skills in English plus Hindi and local languages, and have strong people management abilities. A good understanding of working capital finance, balance sheets, P&L, and ideally mortgage/property law is required, along with being techno-savvy and having a strong local network.
Experience Required
Minimum 2 year(s)
MIS Executive-Sales-Program & MIS at Kotak Mahindra Bank
Mumbai, maharashtra, India - Full Time
Skills Needed
Microsoft Excel, Vba Macros, Sql, Data Accuracy, Data Processing, Reporting, Data Analysis, Automation, Dashboard Design, Data Trends, Documentation, Stakeholder Coordination, Ad Hoc Requests, Reconciliations, Large Datasets, Advanced Formulas, Power Query
Specialization
Candidates should have strong proficiency in Microsoft Excel and hands-on experience with VBA Macros. A working knowledge of SQL and experience in handling large datasets is also required.
Experience Required
Minimum 2 year(s)
Sky Service Cards - RM-Sky Channel-Contact Centre Inbound at Kotak Mahindra Bank
Thane, maharashtra, India - Full Time
Skills Needed
Customer Queries, Complaints Handling, Email Communication, Letter Communication, Call Handling, Service Level Agreement Adherence, Time Schedule Adherence, Information Security Compliance, Quality Process Adherence, Feedback Implementation, Work Procedure Improvement, Communication Skills, Listening Skills, Team Player, Self Motivated, Rapport Building
Specialization
Candidates must be graduates with 1 to 2 years of experience, including at least six months in a customer service role, with call center industry knowledge being advantageous. Essential requirements include excellent verbal and written communication skills, flexibility to work 24/7 shifts (with specific constraints for female employees), and a positive, collaborative attitude.