JOB OVERVIEW

We are seeking a motivated and dynamic Team Leader to join our retail management team. The ideal candidate will have a strong background in retail sales and team management, with the ability to inspire and lead a diverse group of employees. As a Team Leader, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving sales performance while fostering a positive work environment.

REQUIREMENTS

• Proven experience in retail management or supervisory roles with a focus on team leadership.
• Strong negotiation skills with the ability to resolve conflicts effectively.
• Bilingual or multilingual capabilities are a plus for enhancing customer interactions.
• Proficient in POS systems and retail operations including cash handling and sales management.
• Excellent communication skills with an emphasis on phone etiquette and interpersonal relations.
• Strong time management abilities to prioritize tasks efficiently in a fast-paced environment.
• Familiarity with training & development practices to support employee growth.
• Basic math skills required for budgeting, pricing, and payroll calculations.
• Administrative experience is preferred for managing store operations smoothly. Join our team as a Team Leader where you can make an impact through your leadership skills while contributing to an engaging retail environment!
  Job Type: Full-time
  Pay: From $17.00 per hour
  Work Location: In perso

• Supervise and manage team members to achieve sales goals and maintain high standards of customer service.
• Train, develop, and mentor staff to enhance their skills and performance in various roles including cashiering, merchandising, and customer service.
• Conduct interviews and participate in the recruiting process to build a strong team.
• Manage payroll processes and ensure accurate timekeeping for all employees.
• Oversee inventory management, including purchasing, pricing strategies, and merchandising displays.
• Maintain effective communication with team members regarding store policies, procedures, and promotions.
• Implement marketing strategies to drive store traffic and increase sales.
• Handle cash transactions accurately while ensuring compliance with cash handling policies.
• Utilize strong organizational skills to manage administrative tasks such as bookkeeping and budgeting effectively.
• Foster a collaborative environment by encouraging teamwork and open communication among staff.