The Senior Systems Analyst – IT People Systems is a critical technical role within Our Client’s People Systems team, responsible for designing, configuring, and optimizing HR technology solutions. This role provides technical leadership, mentorship, and coaching to junior analysts while driving continuous improvement across HR and Payroll systems. Additionally, the Senior Systems Analyst partners closely with leadership to provide feedback, insights, and recommendations on system performance, process improvements, and business needs.

QUALIFICATIONS

• Bachelor’s degree in Information Systems, Business Administration, Human Resources, or a related field.
• 7+ years of experience in HRIS, Payroll, or Workforce Management systems, with at least 2 years in a senior or leadership capacity.
• Strong understanding of HR business processes, payroll operations, and compliance requirements.
• Experience providing technical mentorship and peer coaching.
• Ability to lead HR technology projects, working cross-functionally with IT, HR, and Payroll teams.
• Experience with integrations and reporting tools such as Cognos BI, Power BI, or SQL is preferred.
• Exceptional attention to detail and problem-solving skills.

SUMMARY

This is an exciting chance to become a part of a team that values innovation and efficiency in HR technology. If you are looking to bring impactful change within a leading organization, fostering both growth and compliance, apply directly to this job ad or connect with your Randstad Digital representative without delay!
P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills! So even if this role isn’t for you please update your profile so we can find you!
We look forward to supporting you in your job search!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process

Technical Leadership & System Analysis

• Analyze, design, configure, and implement HR technology solutions to support business needs.
• Act as a subject matter expert (SME) for HRIS, Payroll, and Workforce Management systems, ensuring optimal system performance.
• Provide technical guidance and best practices on system configurations, integrations, and reporting.
• Lead cross-functional initiatives related to HR and Payroll technology improvements.
• Partner with IT and HR teams to identify system enhancements, troubleshoot issues, and implement solutions.

Mentorship, Coaching & Team Development

• Mentor junior and mid-level Systems Analysts, providing coaching on technical and professional development.
• Conduct peer reviews of technical configurations and documentation, ensuring quality and adherence to best practices.
• Lead training sessions and knowledge-sharing initiatives to build team expertise.
• Support a collaborative team environment, fostering growth and continuous learning.

Business Partnering & Leadership Feedback

• Serve as a trusted advisor to HR, Payroll, and IT leadership, providing insights on system capabilities, challenges, and opportunities.
• Proactively identify and escalate potential risks, inefficiencies, and system gaps to leadership.
• Provide data-driven recommendations to improve HR and Payroll processes.
• Collaborate with stakeholders to define strategic technology roadmaps and support long-term system planning.

Project & Change Management

• Lead small to mid-sized HR system projects, ensuring successful execution and stakeholder alignment.
• Support change management initiatives, ensuring smooth adoption of new system functionalities.
• Participate in user acceptance testing (UAT), deployment, and post-implementation support.
• Document functional and technical requirements, ensuring clarity and completeness.

Competencies

• Advanced expertise in HRIS, Payroll, and Workforce Management systems (e.g., UKG Pro, iCIMS, Workday, ADP, SAP SuccessFactors).
• Strong mentorship and coaching skills, with a passion for developing others.
• Ability to translate complex technical concepts into business-friendly language.
• Excellent communication and stakeholder management skills, particularly in executive reporting and feedback.
• Strong problem-solving and analytical abilities, with a continuous improvement mindset.
• Experience with data analysis, reporting, and HR technology integrations.
• Project management experience, including leading system enhancements and process optimization efforts.