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Service Operations Manager at Albertsons Companies
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Staff Management, Operational Compliance, Cash Management, Loss Prevention, Merchandising, Training Coordination, Problem Solving, Communication, Scheduling, Team Leadership, Conflict Resolution, Data Management, Budget Management, Safety Protocols, Pos System Operation
Specialization
Candidates should have experience in customer service and staff management, with a focus on operational compliance and cash handling. Strong leadership and communication skills are essential for this role.
Experience Required
Minimum 2 year(s)
Service Operations Manager at Albertsons Companies
Baton Rouge, Louisiana, United States - Full Time
Skills Needed
Customer Service, Staff Management, Operational Oversight, Cash Management, Loss Prevention, Merchandising, Reporting, Performance Management, Compliance, Training, Scheduling, Communication, Problem Solving, Team Leadership, Safety, Integrity
Specialization
Candidates should have experience in customer service and staff management, with a focus on operational oversight and compliance. Strong communication and problem-solving skills are essential for this role.
Experience Required
Minimum 2 year(s)
In-Store Shopper at Albertsons Companies
Cheyenne, Wyoming, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning Agility, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
In-Store Shopper at Albertsons Companies
San Diego, California, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning Agility, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Front End Entry Level at Albertsons Companies
Fox River Grove, Illinois, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Adaptability, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and have a passion for helping customers. A willingness to learn and grow within the company is essential.
Meat Cutter at Albertsons Companies
Huntley, Illinois, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Adaptability, Teamwork, Communication, Passion For Meats, Use Of Tools, Power Equipment
Specialization
Candidates must be 18 years or older and have a passion for food and customer service. Attention to detail and adaptability to different work environments are essential.
Front End Entry Level at Albertsons Companies
San Jose, California, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Adaptability, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and have a passion for helping customers and fellow associates. A willingness to learn and grow within the community is essential.
In-Store Shopper at Albertsons Companies
Kahului, Hawaii, United States - Full Time
Skills Needed
Pride In Work, Team Based Environment, Customer Service, Flexibility, Learning, Community Engagement
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
In-Store Shopper at Albertsons Companies
Plaistow, New Hampshire, United States - Full Time
Skills Needed
Product Selection, Substitute Determination, Customer Service, Teamwork, Fast Paced Environment, Flexibility, Eagerness To Learn, Community Focus
Specialization
Successful candidates must take pride in their work, care about customer selections, and be quick on their feet to handle substitutions. Essential attributes include enjoying a team-based, fast-paced environment, flexibility to work in varying departments, and deriving energy from helping customers and associates.
In-Store Shopper at Albertsons Companies
Newport, New Hampshire, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning Agility, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Deli Clerk at Albertsons Companies
Richardson, Texas, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Deli Meats Knowledge, Cheese Knowledge, Salads Knowledge, Sandwiches Knowledge, Dips Knowledge, Gourmet Food Knowledge, Hot Case Food Knowledge, Food Safety, Teamwork, Community Engagement, Learning Agility, Positive Attitude, Attention To Detail, Communication
Specialization
Candidates must be at least 18 years old and take pride in their work. A willingness to learn and a passion for food and community are essential.
In-Store Shopper at Albertsons Companies
Silverdale, Washington, United States - Full Time
Skills Needed
Pride In Work, Team Based Environment, Customer Service, Flexibility, Learning, Community Engagement
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Front End Entry Level at Albertsons Companies
Portland, Maine, United States - Full Time
Skills Needed
Customer Service, Learning, Growth, Teamwork, Pride In Work, Community Involvement, Communication
Specialization
Candidates should take pride in their work, believe in the centrality of food, gain energy from helping others, enjoy making people smile, and be eager to learn and grow. A belief in the importance of community involvement is also valued.
Retail Sales and Store Support at Albertsons Companies
Bakersfield, California, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Organization, Problem Solving, Adaptability, Attention To Detail, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy helping customers and fellow associates. A willingness to learn and a belief in community engagement are also important.
Warehouse Order Selector at Albertsons Companies
Brea, California, United States - Full Time
Skills Needed
Order Selection, Voice Controlled System, Electric Pallet Jack Operation, Lifting, Palletizing, Safety Focus, Fast Paced Environment, Teamwork, Adaptability, Grocery Selection, Perishable Handling
Specialization
Candidates must be able to work in a fast-paced environment, collaborate effectively with a team, and adapt to varying work environments like freezers and refrigerators. Essential physical requirements include the ability to lift up to 87 lbs. repeatedly and obtain clearance to operate an electric pallet jack.
Baker at Albertsons Companies
Cheyenne, Wyoming, United States - Full Time
Skills Needed
Baking, Producing Desserts, Decorating Cakes, Customer Service, Oven Operation, Mixer Operation, Slicer Operation, Proofer Operation, Quality Control, Safety Standards, Cleaning, Organization, Stocking
Specialization
Successful candidates must be passionate about baking and decorating, enjoy interacting with customers, and take pride in their work, including maintaining high standards of quality, freshness, and safety. A willingness to learn and a belief in the centrality of food in life are also valued traits.
In-Store Shopper at Albertsons Companies
Tucson, Arizona, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning Agility, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and a positive attitude towards customer service are essential.
In-Store Shopper at Albertsons Companies
Lake Oswego, Oregon, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Front End Entry Level at Albertsons Companies
Portland, Oregon, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Adaptability, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and have a passion for helping customers and fellow associates. A willingness to learn and grow, as well as a belief in community engagement, are also important.
Night Crew Stocker at Albertsons Companies
El Paso, Texas, United States - Full Time
Skills Needed
Customer Service, Stocking, Organization, Attention To Detail, Teamwork, Adaptability, Use Of Tools, Fast Paced Work, Community Engagement
Specialization
Candidates must be 18 years of age or older and enjoy fast-paced work while being on their feet. A willingness to work in various environments, including freezers and refrigerators, is also required.
Service Operations Manager at Albertsons Companies
Austin, Texas, United States -
Full Time


Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Staff Management, Operational Compliance, Cash Management, Loss Prevention, Merchandising, Training Coordination, Problem Solving, Communication, Scheduling, Team Leadership, Conflict Resolution, Data Management, Budget Management, Safety Protocols, POS System Operation

Industry

Retail

Description
DUTIES AND RESPONSIBILITIES — Service Operations Manager Customer Service & Front-End Experience Champion corporate and division customer service programs to meet or exceed established customer service goals. Address and resolve customer complaints professionally; escalate to the Store Director when appropriate. Answer and respond to incoming calls in a courteous, timely manner. Serve as an overflow cashier when needed to support customer traffic. Front-End Leadership & Staff Management Manage and schedule Front End Clerks, Courtesy Clerks, Service Operations Assistants, Service Supervisors, and Customer Service Center Clerks. Create and post department schedules in a timely manner using approved scheduling programs; communicate schedule changes as needed. Supervise daily front-end operations including: Customer traffic flow Checkout lane coverage Cleanliness and appearance of checkstands, sales floor, restrooms, entryway, and parking lot Coordinate front‑end employee training in partnership with the Administrative Coordinator. Interview and recommend candidates for hire; recommend corrective actions for front-end employees as needed. Maintain confidentiality regarding employee information, store performance, and company data. Operational Compliance & Policy Enforcement Ensure compliance with company policies and procedures including: Cash handling Employee purchase policy Restricted product sales (alcohol/tobacco) Coupon and gift card policies Scan accuracy Scheduling of minors Product return policy WIC Sanitation, safety, and security protocols Grooming and dress code Check acceptance procedures Ensure accurate operation of the Point of Sale (POS) system and take corrective action when necessary. Implement emergency procedures during equipment or software malfunctions. Cash Management & Loss Prevention Oversee cash flow requirements including deposits, armored car service, safe transactions, till assignments, pickups, check approvals, and refunds. Ensure completion and accuracy of all front‑end forms and records. Investigate and resolve cash variances, voids, refunds, and balance irregularities in partnership with the Administrative Coordinator, Service Operations Assistant, and Service Supervisor. Work with Division Loss Prevention and store leadership to reduce shrink and address cash handling issues. Support Administrative Coordinator with cash office concerns and reconciliation tasks. Merchandising & Store Appearance Maintain the fresh, full appearance of checkstand merchandisers. Ensure checkstands remain clean, organized, and properly signed. Ensure front‑end equipment remains operational and coordinate repairs or replacements as needed. Coordinate and implement front‑end programs including community relations promotions to help the store meet division goals. Reporting, Records & Administrative Tasks Manage departmental budgets and financial objectives including: Service scores Sales Quarterly labor Bag expenses Cash over/short reporting Check expense projections Review refund, void, and override reports to prevent excessive or inappropriate use. Maintain accurate departmental documentation and records. Attend required meetings, trainings, and updates. Professional Accountability Perform all job duties with honesty, integrity, and in full compliance with company policies and procedures. Maintain confidentiality regarding personnel matters, store sales, and company operations. Perform additional responsibilities as required. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).
Responsibilities
The Service Operations Manager is responsible for overseeing customer service programs, managing front-end staff, and ensuring compliance with company policies. They also handle cash management and loss prevention while maintaining store appearance and operational efficiency.
Service Operations Manager at Albertsons Companies
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Staff Management, Operational Compliance, Cash Management, Loss Prevention, Merchandising, Training Coordination, Problem Solving, Communication, Scheduling, Team Leadership, Conflict Resolution, Data Management, Budget Management, Safety Protocols, Pos System Operation
Specialization
Candidates should have experience in customer service and staff management, with a focus on operational compliance and cash handling. Strong leadership and communication skills are essential for this role.
Experience Required
Minimum 2 year(s)
Service Operations Manager at Albertsons Companies
Baton Rouge, Louisiana, United States - Full Time
Skills Needed
Customer Service, Staff Management, Operational Oversight, Cash Management, Loss Prevention, Merchandising, Reporting, Performance Management, Compliance, Training, Scheduling, Communication, Problem Solving, Team Leadership, Safety, Integrity
Specialization
Candidates should have experience in customer service and staff management, with a focus on operational oversight and compliance. Strong communication and problem-solving skills are essential for this role.
Experience Required
Minimum 2 year(s)
In-Store Shopper at Albertsons Companies
Cheyenne, Wyoming, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning Agility, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
In-Store Shopper at Albertsons Companies
San Diego, California, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning Agility, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Front End Entry Level at Albertsons Companies
Fox River Grove, Illinois, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Adaptability, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and have a passion for helping customers. A willingness to learn and grow within the company is essential.
Meat Cutter at Albertsons Companies
Huntley, Illinois, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Adaptability, Teamwork, Communication, Passion For Meats, Use Of Tools, Power Equipment
Specialization
Candidates must be 18 years or older and have a passion for food and customer service. Attention to detail and adaptability to different work environments are essential.
Front End Entry Level at Albertsons Companies
San Jose, California, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Adaptability, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and have a passion for helping customers and fellow associates. A willingness to learn and grow within the community is essential.
In-Store Shopper at Albertsons Companies
Kahului, Hawaii, United States - Full Time
Skills Needed
Pride In Work, Team Based Environment, Customer Service, Flexibility, Learning, Community Engagement
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
In-Store Shopper at Albertsons Companies
Plaistow, New Hampshire, United States - Full Time
Skills Needed
Product Selection, Substitute Determination, Customer Service, Teamwork, Fast Paced Environment, Flexibility, Eagerness To Learn, Community Focus
Specialization
Successful candidates must take pride in their work, care about customer selections, and be quick on their feet to handle substitutions. Essential attributes include enjoying a team-based, fast-paced environment, flexibility to work in varying departments, and deriving energy from helping customers and associates.
In-Store Shopper at Albertsons Companies
Newport, New Hampshire, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning Agility, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Deli Clerk at Albertsons Companies
Richardson, Texas, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Deli Meats Knowledge, Cheese Knowledge, Salads Knowledge, Sandwiches Knowledge, Dips Knowledge, Gourmet Food Knowledge, Hot Case Food Knowledge, Food Safety, Teamwork, Community Engagement, Learning Agility, Positive Attitude, Attention To Detail, Communication
Specialization
Candidates must be at least 18 years old and take pride in their work. A willingness to learn and a passion for food and community are essential.
In-Store Shopper at Albertsons Companies
Silverdale, Washington, United States - Full Time
Skills Needed
Pride In Work, Team Based Environment, Customer Service, Flexibility, Learning, Community Engagement
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Front End Entry Level at Albertsons Companies
Portland, Maine, United States - Full Time
Skills Needed
Customer Service, Learning, Growth, Teamwork, Pride In Work, Community Involvement, Communication
Specialization
Candidates should take pride in their work, believe in the centrality of food, gain energy from helping others, enjoy making people smile, and be eager to learn and grow. A belief in the importance of community involvement is also valued.
Retail Sales and Store Support at Albertsons Companies
Bakersfield, California, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Organization, Problem Solving, Adaptability, Attention To Detail, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy helping customers and fellow associates. A willingness to learn and a belief in community engagement are also important.
Warehouse Order Selector at Albertsons Companies
Brea, California, United States - Full Time
Skills Needed
Order Selection, Voice Controlled System, Electric Pallet Jack Operation, Lifting, Palletizing, Safety Focus, Fast Paced Environment, Teamwork, Adaptability, Grocery Selection, Perishable Handling
Specialization
Candidates must be able to work in a fast-paced environment, collaborate effectively with a team, and adapt to varying work environments like freezers and refrigerators. Essential physical requirements include the ability to lift up to 87 lbs. repeatedly and obtain clearance to operate an electric pallet jack.
Baker at Albertsons Companies
Cheyenne, Wyoming, United States - Full Time
Skills Needed
Baking, Producing Desserts, Decorating Cakes, Customer Service, Oven Operation, Mixer Operation, Slicer Operation, Proofer Operation, Quality Control, Safety Standards, Cleaning, Organization, Stocking
Specialization
Successful candidates must be passionate about baking and decorating, enjoy interacting with customers, and take pride in their work, including maintaining high standards of quality, freshness, and safety. A willingness to learn and a belief in the centrality of food in life are also valued traits.
In-Store Shopper at Albertsons Companies
Tucson, Arizona, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning Agility, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and a positive attitude towards customer service are essential.
In-Store Shopper at Albertsons Companies
Lake Oswego, Oregon, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Front End Entry Level at Albertsons Companies
Portland, Oregon, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Adaptability, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and have a passion for helping customers and fellow associates. A willingness to learn and grow, as well as a belief in community engagement, are also important.
Night Crew Stocker at Albertsons Companies
El Paso, Texas, United States - Full Time
Skills Needed
Customer Service, Stocking, Organization, Attention To Detail, Teamwork, Adaptability, Use Of Tools, Fast Paced Work, Community Engagement
Specialization
Candidates must be 18 years of age or older and enjoy fast-paced work while being on their feet. A willingness to work in various environments, including freezers and refrigerators, is also required.
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