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Service Operations Manager at Albertsons Companies
Baton Rouge, Louisiana, United States - Full Time
Skills Needed
Customer Service, Staff Management, Operational Oversight, Cash Management, Loss Prevention, Merchandising, Reporting, Performance Management, Compliance, Training, Scheduling, Communication, Problem Solving, Team Leadership, Safety, Integrity
Specialization
Candidates should have experience in customer service and staff management, with a focus on operational oversight and compliance. Strong communication and problem-solving skills are essential for this role.
Experience Required
Minimum 2 year(s)
In-Store Shopper at Albertsons Companies
Cheyenne, Wyoming, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning Agility, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
In-Store Shopper at Albertsons Companies
San Diego, California, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning Agility, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Front End Entry Level at Albertsons Companies
Fox River Grove, Illinois, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Adaptability, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and have a passion for helping customers. A willingness to learn and grow within the company is essential.
Meat Cutter at Albertsons Companies
Huntley, Illinois, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Adaptability, Teamwork, Communication, Passion For Meats, Use Of Tools, Power Equipment
Specialization
Candidates must be 18 years or older and have a passion for food and customer service. Attention to detail and adaptability to different work environments are essential.
Front End Entry Level at Albertsons Companies
San Jose, California, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Adaptability, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and have a passion for helping customers and fellow associates. A willingness to learn and grow within the community is essential.
In-Store Shopper at Albertsons Companies
Kahului, Hawaii, United States - Full Time
Skills Needed
Pride In Work, Team Based Environment, Customer Service, Flexibility, Learning, Community Engagement
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
In-Store Shopper at Albertsons Companies
Plaistow, New Hampshire, United States - Full Time
Skills Needed
Product Selection, Substitute Determination, Customer Service, Teamwork, Fast Paced Environment, Flexibility, Eagerness To Learn, Community Focus
Specialization
Successful candidates must take pride in their work, care about customer selections, and be quick on their feet to handle substitutions. Essential attributes include enjoying a team-based, fast-paced environment, flexibility to work in varying departments, and deriving energy from helping customers and associates.
In-Store Shopper at Albertsons Companies
Newport, New Hampshire, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning Agility, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Deli Clerk at Albertsons Companies
Richardson, Texas, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Deli Meats Knowledge, Cheese Knowledge, Salads Knowledge, Sandwiches Knowledge, Dips Knowledge, Gourmet Food Knowledge, Hot Case Food Knowledge, Food Safety, Teamwork, Community Engagement, Learning Agility, Positive Attitude, Attention To Detail, Communication
Specialization
Candidates must be at least 18 years old and take pride in their work. A willingness to learn and a passion for food and community are essential.
In-Store Shopper at Albertsons Companies
Silverdale, Washington, United States - Full Time
Skills Needed
Pride In Work, Team Based Environment, Customer Service, Flexibility, Learning, Community Engagement
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Front End Entry Level at Albertsons Companies
Portland, Maine, United States - Full Time
Skills Needed
Customer Service, Learning, Growth, Teamwork, Pride In Work, Community Involvement, Communication
Specialization
Candidates should take pride in their work, believe in the centrality of food, gain energy from helping others, enjoy making people smile, and be eager to learn and grow. A belief in the importance of community involvement is also valued.
Retail Sales and Store Support at Albertsons Companies
Bakersfield, California, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Organization, Problem Solving, Adaptability, Attention To Detail, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy helping customers and fellow associates. A willingness to learn and a belief in community engagement are also important.
Warehouse Order Selector at Albertsons Companies
Brea, California, United States - Full Time
Skills Needed
Order Selection, Voice Controlled System, Electric Pallet Jack Operation, Lifting, Palletizing, Safety Focus, Fast Paced Environment, Teamwork, Adaptability, Grocery Selection, Perishable Handling
Specialization
Candidates must be able to work in a fast-paced environment, collaborate effectively with a team, and adapt to varying work environments like freezers and refrigerators. Essential physical requirements include the ability to lift up to 87 lbs. repeatedly and obtain clearance to operate an electric pallet jack.
Baker at Albertsons Companies
Cheyenne, Wyoming, United States - Full Time
Skills Needed
Baking, Producing Desserts, Decorating Cakes, Customer Service, Oven Operation, Mixer Operation, Slicer Operation, Proofer Operation, Quality Control, Safety Standards, Cleaning, Organization, Stocking
Specialization
Successful candidates must be passionate about baking and decorating, enjoy interacting with customers, and take pride in their work, including maintaining high standards of quality, freshness, and safety. A willingness to learn and a belief in the centrality of food in life are also valued traits.
In-Store Shopper at Albertsons Companies
Tucson, Arizona, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning Agility, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and a positive attitude towards customer service are essential.
In-Store Shopper at Albertsons Companies
Lake Oswego, Oregon, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Front End Entry Level at Albertsons Companies
Portland, Oregon, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Adaptability, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and have a passion for helping customers and fellow associates. A willingness to learn and grow, as well as a belief in community engagement, are also important.
Night Crew Stocker at Albertsons Companies
El Paso, Texas, United States - Full Time
Skills Needed
Customer Service, Stocking, Organization, Attention To Detail, Teamwork, Adaptability, Use Of Tools, Fast Paced Work, Community Engagement
Specialization
Candidates must be 18 years of age or older and enjoy fast-paced work while being on their feet. A willingness to work in various environments, including freezers and refrigerators, is also required.
Deli Clerk at Albertsons Companies
Dallas, Texas, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Deli Meats Knowledge, Cheese Knowledge, Salads Knowledge, Sandwiches Knowledge, Dips Knowledge, Gourmet Food Knowledge, Hot Case Food Knowledge, Food Safety, Teamwork, Communication, Learning Agility, Community Engagement, Attention To Detail, Positive Attitude
Specialization
Candidates must be 18 years of age or older and take pride in their work. A passion for food and a willingness to learn are essential.
Service Operations Manager at Albertsons Companies
Baton Rouge, Louisiana, United States -
Full Time


Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Staff Management, Operational Oversight, Cash Management, Loss Prevention, Merchandising, Reporting, Performance Management, Compliance, Training, Scheduling, Communication, Problem Solving, Team Leadership, Safety, Integrity

Industry

Retail

Description
DUTIES AND RESPONSIBILITIES — Service Operations Manager Customer Service & Front‑End Experience Champion corporate and division customer service programs to meet or exceed established service goals. Ensure a positive, efficient customer experience by directing front‑end traffic flow, lane coverage, checkstand efficiency, and timely customer assistance. Handle customer inquiries, complaints, and concerns professionally; escalate to the Store Director as needed. Serve as an overflow cashier when required to support service levels. Front-End Leadership & Staff Management Manage and schedule Front End Clerks, Courtesy Clerks, Service Operations Assistants, Service Supervisors, and Customer Service Center Clerks. Create, post, and communicate department schedules using approved scheduling systems; adjust schedules as needed to meet customer and business demands. Oversee front‑end employee training in partnership with the Administrative Coordinator. Interview and recommend candidates for hire; recommend corrective actions to the Store Director. Maintain confidentiality regarding employee matters, store sales, and company information. Operational Oversight & Compliance Direct and supervise all front‑end operations, including checkstand appearance, restrooms, front entryway, and parking lot cleanliness. Ensure compliance with all company policies and procedures, including: Cash handling Employee purchase Restricted product sales (alcohol/tobacco) Coupon and gift card policies Scan accuracy Scheduling of minors Product return policy WIC Sanitation, safety, and security Grooming and dress code Check acceptance procedures Ensure accurate operation and functionality of the Point‑of‑Sale (POS) system. Implement emergency procedures in the event of equipment or system malfunctions. Cash Management & Loss Prevention Oversee cash flow procedures including deposits, armored car service, safe transactions, till monitoring, approvals for checks and refunds, and cash pickups. Ensure completion and accuracy of all front‑end financial forms and logs. Work with the Administrative Coordinator, Service Operations Assistant, and Service Supervisor to resolve: Cash variances Voids and refunds Till balance issues Time clock and attendance policy concerns Partner with Scan/FMC Teams to correct scan‑file issues in a timely manner. Partner with Division Loss Prevention and the Administrative Coordinator to resolve shrink and cash‑related issues. Merchandising & Store Presentation Maintain a fresh, full appearance of checkstand merchandisers and ensure accurate and compliant signage. Oversee ordering, selling, and balancing of: Money orders Bus passes Lottery Gift cards Postage Change and commission‑based items Support front‑end initiatives and community relations promotions to help stores meet division goals. Reporting & Performance Management Manage departmental budgets and financial targets, including service scores, sales, quarterly labor goals, bag expenses, cash over/short, and check expense projections. Review refund, void, and override reports regularly to prevent excessive or improper usage. Maintain accurate department documentation, logs, and reporting tools. Attend required training and sales meetings; communicate sales goals, performance, and opportunities to the team. Professionalism & Compliance Perform all job responsibilities with honesty, integrity, and full adherence to company policies and procedures. Maintain a safe working environment and ensure compliance with all workplace safety requirements. Other Responsibilities Perform other necessary and required duties as assigned. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).
Responsibilities
The Service Operations Manager is responsible for overseeing customer service programs and ensuring a positive customer experience. This includes managing front-end operations, staff scheduling, and compliance with company policies.
Service Operations Manager at Albertsons Companies
Baton Rouge, Louisiana, United States - Full Time
Skills Needed
Customer Service, Staff Management, Operational Oversight, Cash Management, Loss Prevention, Merchandising, Reporting, Performance Management, Compliance, Training, Scheduling, Communication, Problem Solving, Team Leadership, Safety, Integrity
Specialization
Candidates should have experience in customer service and staff management, with a focus on operational oversight and compliance. Strong communication and problem-solving skills are essential for this role.
Experience Required
Minimum 2 year(s)
In-Store Shopper at Albertsons Companies
Cheyenne, Wyoming, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning Agility, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
In-Store Shopper at Albertsons Companies
San Diego, California, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning Agility, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Front End Entry Level at Albertsons Companies
Fox River Grove, Illinois, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Adaptability, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and have a passion for helping customers. A willingness to learn and grow within the company is essential.
Meat Cutter at Albertsons Companies
Huntley, Illinois, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Adaptability, Teamwork, Communication, Passion For Meats, Use Of Tools, Power Equipment
Specialization
Candidates must be 18 years or older and have a passion for food and customer service. Attention to detail and adaptability to different work environments are essential.
Front End Entry Level at Albertsons Companies
San Jose, California, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Adaptability, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and have a passion for helping customers and fellow associates. A willingness to learn and grow within the community is essential.
In-Store Shopper at Albertsons Companies
Kahului, Hawaii, United States - Full Time
Skills Needed
Pride In Work, Team Based Environment, Customer Service, Flexibility, Learning, Community Engagement
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
In-Store Shopper at Albertsons Companies
Plaistow, New Hampshire, United States - Full Time
Skills Needed
Product Selection, Substitute Determination, Customer Service, Teamwork, Fast Paced Environment, Flexibility, Eagerness To Learn, Community Focus
Specialization
Successful candidates must take pride in their work, care about customer selections, and be quick on their feet to handle substitutions. Essential attributes include enjoying a team-based, fast-paced environment, flexibility to work in varying departments, and deriving energy from helping customers and associates.
In-Store Shopper at Albertsons Companies
Newport, New Hampshire, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning Agility, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Deli Clerk at Albertsons Companies
Richardson, Texas, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Deli Meats Knowledge, Cheese Knowledge, Salads Knowledge, Sandwiches Knowledge, Dips Knowledge, Gourmet Food Knowledge, Hot Case Food Knowledge, Food Safety, Teamwork, Community Engagement, Learning Agility, Positive Attitude, Attention To Detail, Communication
Specialization
Candidates must be at least 18 years old and take pride in their work. A willingness to learn and a passion for food and community are essential.
In-Store Shopper at Albertsons Companies
Silverdale, Washington, United States - Full Time
Skills Needed
Pride In Work, Team Based Environment, Customer Service, Flexibility, Learning, Community Engagement
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Front End Entry Level at Albertsons Companies
Portland, Maine, United States - Full Time
Skills Needed
Customer Service, Learning, Growth, Teamwork, Pride In Work, Community Involvement, Communication
Specialization
Candidates should take pride in their work, believe in the centrality of food, gain energy from helping others, enjoy making people smile, and be eager to learn and grow. A belief in the importance of community involvement is also valued.
Retail Sales and Store Support at Albertsons Companies
Bakersfield, California, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Organization, Problem Solving, Adaptability, Attention To Detail, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy helping customers and fellow associates. A willingness to learn and a belief in community engagement are also important.
Warehouse Order Selector at Albertsons Companies
Brea, California, United States - Full Time
Skills Needed
Order Selection, Voice Controlled System, Electric Pallet Jack Operation, Lifting, Palletizing, Safety Focus, Fast Paced Environment, Teamwork, Adaptability, Grocery Selection, Perishable Handling
Specialization
Candidates must be able to work in a fast-paced environment, collaborate effectively with a team, and adapt to varying work environments like freezers and refrigerators. Essential physical requirements include the ability to lift up to 87 lbs. repeatedly and obtain clearance to operate an electric pallet jack.
Baker at Albertsons Companies
Cheyenne, Wyoming, United States - Full Time
Skills Needed
Baking, Producing Desserts, Decorating Cakes, Customer Service, Oven Operation, Mixer Operation, Slicer Operation, Proofer Operation, Quality Control, Safety Standards, Cleaning, Organization, Stocking
Specialization
Successful candidates must be passionate about baking and decorating, enjoy interacting with customers, and take pride in their work, including maintaining high standards of quality, freshness, and safety. A willingness to learn and a belief in the centrality of food in life are also valued traits.
In-Store Shopper at Albertsons Companies
Tucson, Arizona, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning Agility, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and a positive attitude towards customer service are essential.
In-Store Shopper at Albertsons Companies
Lake Oswego, Oregon, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Front End Entry Level at Albertsons Companies
Portland, Oregon, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Adaptability, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and have a passion for helping customers and fellow associates. A willingness to learn and grow, as well as a belief in community engagement, are also important.
Night Crew Stocker at Albertsons Companies
El Paso, Texas, United States - Full Time
Skills Needed
Customer Service, Stocking, Organization, Attention To Detail, Teamwork, Adaptability, Use Of Tools, Fast Paced Work, Community Engagement
Specialization
Candidates must be 18 years of age or older and enjoy fast-paced work while being on their feet. A willingness to work in various environments, including freezers and refrigerators, is also required.
Deli Clerk at Albertsons Companies
Dallas, Texas, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Deli Meats Knowledge, Cheese Knowledge, Salads Knowledge, Sandwiches Knowledge, Dips Knowledge, Gourmet Food Knowledge, Hot Case Food Knowledge, Food Safety, Teamwork, Communication, Learning Agility, Community Engagement, Attention To Detail, Positive Attitude
Specialization
Candidates must be 18 years of age or older and take pride in their work. A passion for food and a willingness to learn are essential.
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