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Service Operations Manager at Albertsons Companies
Baton Rouge, Louisiana, United States - Full Time
Skills Needed
Customer Service, Staff Management, Operational Oversight, Cash Management, Loss Prevention, Merchandising, Reporting, Performance Management, Compliance, Training, Scheduling, Communication, Problem Solving, Team Leadership, Safety, Integrity
Specialization
Candidates should have experience in customer service and staff management, with a focus on operational oversight and compliance. Strong communication and problem-solving skills are essential for this role.
Experience Required
Minimum 2 year(s)
In-Store Shopper at Albertsons Companies
Plaistow, New Hampshire, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning Agility, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Dairy Clerk at Albertsons Companies
Phoenixville, Pennsylvania, United States - Full Time
Skills Needed
Product Knowledge, Inventory Management, Customer Service, Attention To Detail, Physical Stamina, Team Collaboration, Basic Technical Skills
Specialization
Candidates should have familiarity with food safety and freshness protocols, as well as strong customer service skills. Attention to detail and physical stamina are also important for this active role.
In-Store Shopper at Albertsons Companies
Berlin, Vermont, United States - Full Time
Skills Needed
Pride In Work, Team Based Environment, Customer Service, Flexibility, Learning, Community Engagement
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Fuel Station Attendant at Albertsons Companies
Poulsbo, Washington, United States - Full Time
Skills Needed
Customer Service, Safety Checks, Cleaning, Restocking, Teamwork, Communication, Learning, Community Engagement
Specialization
Candidates should take pride in their work and enjoy helping customers. A friendly demeanor and willingness to learn are essential for success in this role.
Deli Clerk at Albertsons Companies
Phoenix, Arizona, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Knowledge Of Deli Meats, Knowledge Of Cheeses, Knowledge Of Salads, Knowledge Of Sandwiches, Knowledge Of Dips, Knowledge Of Gourmet Food, Knowledge Of Hot Case Food, Teamwork, Community Engagement, Willingness To Learn, Attention To Detail, Positive Attitude, Communication Skills, Time Management
Specialization
Candidates must be 18 years of age or older and take pride in their work. A passion for food and a willingness to learn are essential.
In-Store Shopper at Albertsons Companies
Kodiak, Alaska, United States - Full Time
Skills Needed
Pride In Work, Team Based Environment, Customer Service, Flexibility, Learning, Community Engagement
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Deli Associate at Albertsons Companies
Homer Glen, Illinois, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Knowledge Of Deli Meats, Knowledge Of Cheeses, Knowledge Of Salads, Knowledge Of Sandwiches, Knowledge Of Dips, Knowledge Of Gourmet Food, Knowledge Of Hot Case Food, Use Of Meat Slicers, Use Of Food Scales, Use Of Fryers, Use Of Ovens, Use Of Cash Registers, Teamwork, Community Engagement
Specialization
Candidates must be 18 years of age or older and should take pride in their work. A willingness to learn and a passion for helping customers are essential.
Pharmacist-Floater at Albertsons Companies
Abilene, Texas, United States - Full Time
Skills Needed
Patient Care, Medication Therapy Management, Disease State Management, Customer Service, Operational Excellence, Team Leadership, Community Engagement, Immunization
Specialization
Candidates must possess a Bachelor’s degree in pharmacy or Pharm.D and have an active pharmacy license in good standing. Certification as an immunizer is required, along with the ability to work various schedules.
Deli Associate at Albertsons Companies
Rolling Meadows, Illinois, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Deli Meats Knowledge, Cheese Knowledge, Salads Knowledge, Sandwiches Knowledge, Dips Knowledge, Gourmet Food Knowledge, Hot Case Food Knowledge, Food Safety, Teamwork, Communication, Learning Agility, Community Engagement, Attention To Detail, Positive Attitude
Specialization
Candidates must be 18 years of age or older and should take pride in their work. A willingness to learn and a passion for helping customers are essential.
Night Crew Stocker at Albertsons Companies
Chicago, Illinois, United States - Full Time
Skills Needed
Customer Service, Stocking, Organizing, Attention To Detail, Teamwork, Adaptability, Use Of Tools, Community Engagement
Specialization
Candidates must be 18 years or older and enjoy fast-paced work while being on their feet. They should take pride in their work and be adaptable to different environments.
Deli Associate at Albertsons Companies
Glenview, Illinois, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Knowledge Of Deli Meats, Knowledge Of Cheeses, Knowledge Of Salads, Knowledge Of Sandwiches, Knowledge Of Dips, Knowledge Of Gourmet Food, Knowledge Of Hot Case Food, Teamwork, Learning Agility, Community Engagement, Positive Attitude, Attention To Detail, Use Of Food Tools, Cash Register Operation
Specialization
Candidates must be 18 years of age or older and take pride in their work. A passion for food and a willingness to learn are essential.
Pharmacy Technician at Albertsons Companies
Chicago, Illinois, United States - Full Time
Skills Needed
Customer Service, Teamwork, Fast Paced Environment, Learning, Community Engagement, Attention To Detail
Specialization
Candidates should have or be willing to obtain the necessary licenses as required by local state requirements. A positive attitude, eagerness to learn, and a commitment to community service are essential.
Front End Entry Level at Albertsons Companies
Las Vegas, Nevada, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Adaptability, Community Engagement, Learning, Growth, Inclusivity, Pride In Work, Energy, Positivity
Specialization
Candidates should take pride in their work and have a passion for helping customers and fellow associates. A willingness to learn and grow within the community is essential.
Bakery Clerk at Albertsons Companies
McLean, Illinois, United States - Full Time
Skills Needed
Teamwork, Attention To Detail, Customer Service, Food Preparation, Baking Techniques, Organizational Skills, Creativity, Reliability
Specialization
Candidates should have a balanced appreciation for both the creative and technical aspects of baking, along with strong organizational skills. A genuine interest in food preparation and a team-oriented approach are essential.
Seasonal Summer Store Associates, Wall, NJ at Albertsons Companies
Wall Township, New Jersey, United States - Full Time
Skills Needed
Customer Service, Stocking, Inventory Management, Communication, Teamwork, Attention To Detail, Organization, Food Handling, Retail Operations, Problem Solving, Interpersonal Skills
Specialization
This is an entry-level position that requires a positive attitude, a willingness to learn, and a commitment to providing great customer service. Candidates should be eager to grow and contribute to a diverse and inclusive team environment.
Seasonal Summer Store Associates, Seaside Heights, NJ at Albertsons Companies
Seaside Heights, New Jersey, United States - Full Time
Skills Needed
Customer Service, Stocking, Inventory Management, Produce Preparation, Freight Handling, Communication, Teamwork, Attention To Detail, Retail Operations
Specialization
Candidates should be eager to learn, possess a positive attitude, and enjoy interacting with customers and team members. A commitment to community and a willingness to contribute to a diverse and inclusive work environment are essential.
Front End Entry Level at Albertsons Companies
Green Valley, Arizona, United States - Full Time
Skills Needed
Customer Service, Cashiering, Communication, Interpersonal Skills, Reliability, Teamwork, Adaptability, Attention To Detail
Specialization
Candidates should be eager to learn and grow within a retail environment while demonstrating a commitment to customer service. You must be willing to work in a team-oriented setting and uphold company values.
Seasonal Summer Store Associates, Rehoboth Beach, DE at Albertsons Companies
Rehoboth Beach, Delaware, United States - Full Time
Skills Needed
Customer Service, Stocking, Organization, Communication, Teamwork, Retail Operations, Produce Preparation, Freight Handling
Specialization
Candidates should be eager to learn and grow while taking pride in their work. A positive attitude, a focus on customer satisfaction, and a commitment to community are essential for this role.
Seasonal Summer Store Associates, Tuckerton, NJ at Albertsons Companies
Little Egg Harbor Township, New Jersey, United States - Full Time
Skills Needed
Customer Service, Stocking, Inventory Management, Produce Preparation, Freight Handling, Communication, Teamwork, Organization, Retail Operations
Specialization
Candidates should be eager to learn and grow while maintaining a positive, customer-focused attitude. You must be willing to work collaboratively as part of a team to support store operations and community engagement.
Service Operations Manager at Albertsons Companies
Baton Rouge, Louisiana, United States -
Full Time


Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Staff Management, Operational Oversight, Cash Management, Loss Prevention, Merchandising, Reporting, Performance Management, Compliance, Training, Scheduling, Communication, Problem Solving, Team Leadership, Safety, Integrity

Industry

Retail

Description
DUTIES AND RESPONSIBILITIES — Service Operations Manager Customer Service & Front‑End Experience Champion corporate and division customer service programs to meet or exceed established service goals. Ensure a positive, efficient customer experience by directing front‑end traffic flow, lane coverage, checkstand efficiency, and timely customer assistance. Handle customer inquiries, complaints, and concerns professionally; escalate to the Store Director as needed. Serve as an overflow cashier when required to support service levels. Front-End Leadership & Staff Management Manage and schedule Front End Clerks, Courtesy Clerks, Service Operations Assistants, Service Supervisors, and Customer Service Center Clerks. Create, post, and communicate department schedules using approved scheduling systems; adjust schedules as needed to meet customer and business demands. Oversee front‑end employee training in partnership with the Administrative Coordinator. Interview and recommend candidates for hire; recommend corrective actions to the Store Director. Maintain confidentiality regarding employee matters, store sales, and company information. Operational Oversight & Compliance Direct and supervise all front‑end operations, including checkstand appearance, restrooms, front entryway, and parking lot cleanliness. Ensure compliance with all company policies and procedures, including: Cash handling Employee purchase Restricted product sales (alcohol/tobacco) Coupon and gift card policies Scan accuracy Scheduling of minors Product return policy WIC Sanitation, safety, and security Grooming and dress code Check acceptance procedures Ensure accurate operation and functionality of the Point‑of‑Sale (POS) system. Implement emergency procedures in the event of equipment or system malfunctions. Cash Management & Loss Prevention Oversee cash flow procedures including deposits, armored car service, safe transactions, till monitoring, approvals for checks and refunds, and cash pickups. Ensure completion and accuracy of all front‑end financial forms and logs. Work with the Administrative Coordinator, Service Operations Assistant, and Service Supervisor to resolve: Cash variances Voids and refunds Till balance issues Time clock and attendance policy concerns Partner with Scan/FMC Teams to correct scan‑file issues in a timely manner. Partner with Division Loss Prevention and the Administrative Coordinator to resolve shrink and cash‑related issues. Merchandising & Store Presentation Maintain a fresh, full appearance of checkstand merchandisers and ensure accurate and compliant signage. Oversee ordering, selling, and balancing of: Money orders Bus passes Lottery Gift cards Postage Change and commission‑based items Support front‑end initiatives and community relations promotions to help stores meet division goals. Reporting & Performance Management Manage departmental budgets and financial targets, including service scores, sales, quarterly labor goals, bag expenses, cash over/short, and check expense projections. Review refund, void, and override reports regularly to prevent excessive or improper usage. Maintain accurate department documentation, logs, and reporting tools. Attend required training and sales meetings; communicate sales goals, performance, and opportunities to the team. Professionalism & Compliance Perform all job responsibilities with honesty, integrity, and full adherence to company policies and procedures. Maintain a safe working environment and ensure compliance with all workplace safety requirements. Other Responsibilities Perform other necessary and required duties as assigned. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).
Responsibilities
The Service Operations Manager is responsible for overseeing customer service programs and ensuring a positive customer experience. This includes managing front-end operations, staff scheduling, and compliance with company policies.
Service Operations Manager at Albertsons Companies
Baton Rouge, Louisiana, United States - Full Time
Skills Needed
Customer Service, Staff Management, Operational Oversight, Cash Management, Loss Prevention, Merchandising, Reporting, Performance Management, Compliance, Training, Scheduling, Communication, Problem Solving, Team Leadership, Safety, Integrity
Specialization
Candidates should have experience in customer service and staff management, with a focus on operational oversight and compliance. Strong communication and problem-solving skills are essential for this role.
Experience Required
Minimum 2 year(s)
In-Store Shopper at Albertsons Companies
Plaistow, New Hampshire, United States - Full Time
Skills Needed
Customer Service, Teamwork, Flexibility, Attention To Detail, Quick Decision Making, Learning Agility, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Dairy Clerk at Albertsons Companies
Phoenixville, Pennsylvania, United States - Full Time
Skills Needed
Product Knowledge, Inventory Management, Customer Service, Attention To Detail, Physical Stamina, Team Collaboration, Basic Technical Skills
Specialization
Candidates should have familiarity with food safety and freshness protocols, as well as strong customer service skills. Attention to detail and physical stamina are also important for this active role.
In-Store Shopper at Albertsons Companies
Berlin, Vermont, United States - Full Time
Skills Needed
Pride In Work, Team Based Environment, Customer Service, Flexibility, Learning, Community Engagement
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Fuel Station Attendant at Albertsons Companies
Poulsbo, Washington, United States - Full Time
Skills Needed
Customer Service, Safety Checks, Cleaning, Restocking, Teamwork, Communication, Learning, Community Engagement
Specialization
Candidates should take pride in their work and enjoy helping customers. A friendly demeanor and willingness to learn are essential for success in this role.
Deli Clerk at Albertsons Companies
Phoenix, Arizona, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Knowledge Of Deli Meats, Knowledge Of Cheeses, Knowledge Of Salads, Knowledge Of Sandwiches, Knowledge Of Dips, Knowledge Of Gourmet Food, Knowledge Of Hot Case Food, Teamwork, Community Engagement, Willingness To Learn, Attention To Detail, Positive Attitude, Communication Skills, Time Management
Specialization
Candidates must be 18 years of age or older and take pride in their work. A passion for food and a willingness to learn are essential.
In-Store Shopper at Albertsons Companies
Kodiak, Alaska, United States - Full Time
Skills Needed
Pride In Work, Team Based Environment, Customer Service, Flexibility, Learning, Community Engagement
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Deli Associate at Albertsons Companies
Homer Glen, Illinois, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Knowledge Of Deli Meats, Knowledge Of Cheeses, Knowledge Of Salads, Knowledge Of Sandwiches, Knowledge Of Dips, Knowledge Of Gourmet Food, Knowledge Of Hot Case Food, Use Of Meat Slicers, Use Of Food Scales, Use Of Fryers, Use Of Ovens, Use Of Cash Registers, Teamwork, Community Engagement
Specialization
Candidates must be 18 years of age or older and should take pride in their work. A willingness to learn and a passion for helping customers are essential.
Pharmacist-Floater at Albertsons Companies
Abilene, Texas, United States - Full Time
Skills Needed
Patient Care, Medication Therapy Management, Disease State Management, Customer Service, Operational Excellence, Team Leadership, Community Engagement, Immunization
Specialization
Candidates must possess a Bachelor’s degree in pharmacy or Pharm.D and have an active pharmacy license in good standing. Certification as an immunizer is required, along with the ability to work various schedules.
Deli Associate at Albertsons Companies
Rolling Meadows, Illinois, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Deli Meats Knowledge, Cheese Knowledge, Salads Knowledge, Sandwiches Knowledge, Dips Knowledge, Gourmet Food Knowledge, Hot Case Food Knowledge, Food Safety, Teamwork, Communication, Learning Agility, Community Engagement, Attention To Detail, Positive Attitude
Specialization
Candidates must be 18 years of age or older and should take pride in their work. A willingness to learn and a passion for helping customers are essential.
Night Crew Stocker at Albertsons Companies
Chicago, Illinois, United States - Full Time
Skills Needed
Customer Service, Stocking, Organizing, Attention To Detail, Teamwork, Adaptability, Use Of Tools, Community Engagement
Specialization
Candidates must be 18 years or older and enjoy fast-paced work while being on their feet. They should take pride in their work and be adaptable to different environments.
Deli Associate at Albertsons Companies
Glenview, Illinois, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Knowledge Of Deli Meats, Knowledge Of Cheeses, Knowledge Of Salads, Knowledge Of Sandwiches, Knowledge Of Dips, Knowledge Of Gourmet Food, Knowledge Of Hot Case Food, Teamwork, Learning Agility, Community Engagement, Positive Attitude, Attention To Detail, Use Of Food Tools, Cash Register Operation
Specialization
Candidates must be 18 years of age or older and take pride in their work. A passion for food and a willingness to learn are essential.
Pharmacy Technician at Albertsons Companies
Chicago, Illinois, United States - Full Time
Skills Needed
Customer Service, Teamwork, Fast Paced Environment, Learning, Community Engagement, Attention To Detail
Specialization
Candidates should have or be willing to obtain the necessary licenses as required by local state requirements. A positive attitude, eagerness to learn, and a commitment to community service are essential.
Front End Entry Level at Albertsons Companies
Las Vegas, Nevada, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Adaptability, Community Engagement, Learning, Growth, Inclusivity, Pride In Work, Energy, Positivity
Specialization
Candidates should take pride in their work and have a passion for helping customers and fellow associates. A willingness to learn and grow within the community is essential.
Bakery Clerk at Albertsons Companies
McLean, Illinois, United States - Full Time
Skills Needed
Teamwork, Attention To Detail, Customer Service, Food Preparation, Baking Techniques, Organizational Skills, Creativity, Reliability
Specialization
Candidates should have a balanced appreciation for both the creative and technical aspects of baking, along with strong organizational skills. A genuine interest in food preparation and a team-oriented approach are essential.
Seasonal Summer Store Associates, Wall, NJ at Albertsons Companies
Wall Township, New Jersey, United States - Full Time
Skills Needed
Customer Service, Stocking, Inventory Management, Communication, Teamwork, Attention To Detail, Organization, Food Handling, Retail Operations, Problem Solving, Interpersonal Skills
Specialization
This is an entry-level position that requires a positive attitude, a willingness to learn, and a commitment to providing great customer service. Candidates should be eager to grow and contribute to a diverse and inclusive team environment.
Seasonal Summer Store Associates, Seaside Heights, NJ at Albertsons Companies
Seaside Heights, New Jersey, United States - Full Time
Skills Needed
Customer Service, Stocking, Inventory Management, Produce Preparation, Freight Handling, Communication, Teamwork, Attention To Detail, Retail Operations
Specialization
Candidates should be eager to learn, possess a positive attitude, and enjoy interacting with customers and team members. A commitment to community and a willingness to contribute to a diverse and inclusive work environment are essential.
Front End Entry Level at Albertsons Companies
Green Valley, Arizona, United States - Full Time
Skills Needed
Customer Service, Cashiering, Communication, Interpersonal Skills, Reliability, Teamwork, Adaptability, Attention To Detail
Specialization
Candidates should be eager to learn and grow within a retail environment while demonstrating a commitment to customer service. You must be willing to work in a team-oriented setting and uphold company values.
Seasonal Summer Store Associates, Rehoboth Beach, DE at Albertsons Companies
Rehoboth Beach, Delaware, United States - Full Time
Skills Needed
Customer Service, Stocking, Organization, Communication, Teamwork, Retail Operations, Produce Preparation, Freight Handling
Specialization
Candidates should be eager to learn and grow while taking pride in their work. A positive attitude, a focus on customer satisfaction, and a commitment to community are essential for this role.
Seasonal Summer Store Associates, Tuckerton, NJ at Albertsons Companies
Little Egg Harbor Township, New Jersey, United States - Full Time
Skills Needed
Customer Service, Stocking, Inventory Management, Produce Preparation, Freight Handling, Communication, Teamwork, Organization, Retail Operations
Specialization
Candidates should be eager to learn and grow while maintaining a positive, customer-focused attitude. You must be willing to work collaboratively as part of a team to support store operations and community engagement.
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