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Claims Consultant, Lump Sum Claims at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Claims Management, Lump Sum Claims, Retail Income Protection, Customer Service, Analytical Skills, Problem Solving, Time Management, Prioritisation, Stakeholder Management, Compliance, Empathy, Attention To Detail
Specialization
Requires 1-2 years of experience in Life Insurance claims management, specifically in Retail Income Protection or Lump Sum claims. Tertiary qualifications in Business, Commerce, or Health and a Diploma/Cert IV in Life Insurance are desired.
Experience Required
Minimum 2 year(s)
IT Consultant at Vision33 Limited
Toronto, Ontario, Canada - Full Time
Skills Needed
N/A
Customer Experience Specialist at TAL Life Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Time Management, Conflict Resolution, Empathy, Risk Awareness, Administrative Tasks
Specialization
Requires a passion for helping customers, professional phone manner, and strong communication skills. Previous contact center experience is preferred but not essential.
Applied Scientist - Senior / Principal at PhysicsX Limited
, , Singapore - Full Time
Skills Needed
Deep Learning, Probabilistic Methods, Python, Pytorch, Jax, Numpy, Scipy, Pandas, Operator Learning, Geometric Deep Learning, Generative Models, Pdes, 3d Computer Vision, Mathematical Problem Formulation, Experiment Pipelines, Technical Communication
Specialization
Requires a PhD in a quantitative field with expertise in neural operators, geometric deep learning, or generative models. Ideally possesses over 2 years of experience in data-driven roles with a strong publication record in reputable venues like NeurIPS or ICML.
Experience Required
Minimum 2 year(s)
Facilities Manager at Seloxium Limited
Wilton, England, United Kingdom - Full Time
Skills Needed
Facilities Management, Health And Safety Compliance, Contractor Management, Budget Management, Laboratory Infrastructure, Risk Assessment, Coshh, Riddor, Procurement, Technical Procurement, International Logistics, Building Surveying, Preventative Maintenance, Regulatory Reporting, Sop Development, Environmental Legislation
Specialization
Candidates need extensive experience managing multi-site facilities, specifically within science, engineering, or industrial environments. A strong knowledge of UK health and safety legislation and a background in chemistry or engineering is required.
Experience Required
Minimum 5 year(s)
Cyber GRC Consultant at Arise PL Limited
Phuket, Phuket, Thailand - Full Time
Skills Needed
N/A
Facilities Manager at Seloxium Limited
Oxford, England, United Kingdom - Full Time
Skills Needed
Facilities Management, Health And Safety Compliance, Contractor Management, Budget Management, Laboratory Infrastructure, Risk Assessment, Coshh, Riddor, Procurement, Technical Procurement, International Logistics, Building Surveying, Preventative Maintenance, Statutory Reporting, Environmental Legislation, Site Management
Specialization
Candidates need extensive experience managing multi-site facilities in science or engineering environments and a strong knowledge of UK H&S legislation. A background in chemistry, engineering, or building surveying and a full UK driving license are required.
Experience Required
Minimum 5 year(s)
Technical Support Officer at Firstmac Limited
Berlin, Manitoba, Germany - Full Time
Skills Needed
N/A
Senior Claims Consultant - REST at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Claims Management, Group Life Insurance, Customer Service, Policy Interpretation, Financial Analysis, Medical Information Analysis, Return To Work Planning, Stakeholder Collaboration, Mentoring, Time Management, Problem Solving, Fineos, Genesis, Onenote, Excel
Specialization
Requires 4-6 years of experience in Group Life Insurance claims and proficiency in claims systems like Fineos and Genesis. A Diploma or Cert IV in Life Insurance or a relevant tertiary degree is desired.
Experience Required
Minimum 5 year(s)
Customer Experience Specialist at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Time Management, Conflict Resolution, Empathy, Risk Awareness, Administrative Tasks
Specialization
Requires a passion for helping customers, professional phone manner, and strong communication skills. Experience in a contact center is preferred but not essential.
Internal Sales Executive at Rexel UK Limited
London, Leicestershire - England, United Kingdom - Full Time
Skills Needed
N/A
Service Consultant - Operations at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Verbal Communication, Written Communication, Stakeholder Engagement, Relationship Building, Problem Solving, Accountability, Teamwork, Ms Word, Ms Excel, Ms Outlook
Specialization
Candidates must possess excellent customer service and communication skills with a solution-oriented mindset. Proficiency in the MS Office suite and the ability to build rapport with stakeholders are required.
Senior Partnership Manager at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Strategic Partnership Planning, Relationship Management, Commercial Negotiation, Group Life Insurance Knowledge, Superannuation Expertise, Analytical Problem Solving, Stakeholder Engagement, Service Delivery Management, Product Influence, Digital Solution Strategy
Specialization
Requires at least five years of experience in superannuation with strong knowledge of group life insurance. Must possess proven skills in building trusted relationships, commercial judgement, and the ability to communicate effectively with diverse audiences.
Experience Required
Minimum 5 year(s)
Senior Partnership Manager at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Strategic Partnership Planning, Relationship Management, Commercial Negotiation, Group Life Insurance Knowledge, Superannuation, Analytical Thinking, Problem Solving, Stakeholder Engagement, Service Delivery, Product Influence, Digital Solutions, Presentation Skills
Specialization
Requires at least five years of experience in superannuation with strong knowledge of group life insurance. Must possess proven skills in building trusted relationships, commercial judgement, and the ability to communicate effectively with diverse audiences.
Experience Required
Minimum 5 year(s)
CDD Risk, Onboarding Analyst at Adyen UK Limited
Amsterdam, North Holland, Netherlands - Full Time
Skills Needed
Cdd, Aml, Kyc, Risk Assessment, Underwriting, Analytical Skills, Cross Functional Communication, Process Optimization, Automation, Compliance Procedures
Specialization
Requires over 2 years of experience in CDD, AML, or KYC, preferably within financial services or banking. Candidates must be fast decision-makers with strong analytical skills and the ability to communicate globally.
Experience Required
Minimum 2 year(s)
IT Business Analyst at Lumitech Limited
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Data Analyst at Samya.AI Limited
London, Leicestershire - England, United Kingdom - Full Time
Skills Needed
N/A
Gardener at Yuanfang Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Team Leader, Investment Administration at Praemium Limited
melbourne, New South Wales, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Performance Analyst at Ipsum UK Limited
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Claims Consultant, Lump Sum Claims at TAL Life Limited
Sydney, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

28 Sep, 26

Salary

0.0

Posted On

30 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Claims Management, Lump Sum Claims, Retail Income Protection, Customer Service, Analytical Skills, Problem Solving, Time Management, Prioritisation, Stakeholder Management, Compliance, Empathy, Attention To Detail

Industry

Insurance

Description
Company Description Competitive Salary + Bonus + Annual Reviews Flexible Work Hours | Hybrid Model Wellbeing Benefits – Mental, Physical & Financial Support Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we're driven by big ambitions and empower to create better products and services. Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities. Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance. So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer. Job Description The Claims Consultant is responsible for the proactive management of a portfolio of Lump Sum claims in accordance with TAL’s claims philosophy, claims handling procedures, policy terms & conditions and in accordance with the Life Insurance Code of Practice and other legislative and regulatory requirements. A key focus of this role involves providing a best-in-class customer and client (e.g. advisers, trustees, fund administrators) experience, including regular communication in relation to the status of claims and managing expectations, to deliver on quality health and claim outcomes. Ensure compliance with TAL policies, procedures and guidelines procedures, ensuring claims management is in accordance with the TAL claims philosophy. Adherence to external regulations (e.g., Privacy and Life Insurance Code of Practice) and all relevant legislation and industry guidelines Ensure all interactions with Customers, Advisers and other internal and external stakeholders adhere to TAL’s Customer Service Culture through the provision of high-quality, accurate and compliant work Contributing towards a culture of process improvement. Support the Team Manager and Technical Specialist to embed required change within the team while ensuring a best practice approach to claims handling. Contributing to department and company projects as required Maintain current knowledge of life insurance guidelines, processes, and policy changes. Ensure claims handling and service approach reflects industry best practice and TAL processes and policies Other ad-hoc duties as required. Support governance, quality assurance, and process improvement initiatives. Promote TAL’s customer service culture through accurate, high-quality work. Contribute to department/company projects as required. Embed change initiatives and continuous improvement. Qualifications At least 1-2 years’ experience in Life Insurance claims management at a similar level with a focus on Retail Income Protection Claims or Lump Sum Claims Ability to build rapport and empathy with customers during difficult times and a commitment to delivering proactive, high quality customer service. Advanced time management and prioritisation skills. Demonstrated analytical and problem-solving skills and attention to detail. Relevant tertiary qualifications in Business, Commerce, Health or Allied Health (desirable). Diploma or Cert IV in Life Insurance, or equivalent (desirable). Additional Information TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be: An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change Reconciliation Advocates – Read our Innovate Reconciliation Action Plan. We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community. Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you. You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems. As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks. #LI-Hybrid Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility. If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

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Responsibilities
Proactively manage a portfolio of Lump Sum claims in accordance with company philosophy, policy terms, and regulatory requirements. Provide a best-in-class experience for customers and clients through regular communication and high-quality claim outcomes.
Claims Consultant, Lump Sum Claims at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Claims Management, Lump Sum Claims, Retail Income Protection, Customer Service, Analytical Skills, Problem Solving, Time Management, Prioritisation, Stakeholder Management, Compliance, Empathy, Attention To Detail
Specialization
Requires 1-2 years of experience in Life Insurance claims management, specifically in Retail Income Protection or Lump Sum claims. Tertiary qualifications in Business, Commerce, or Health and a Diploma/Cert IV in Life Insurance are desired.
Experience Required
Minimum 2 year(s)
IT Consultant at Vision33 Limited
Toronto, Ontario, Canada - Full Time
Skills Needed
N/A
Customer Experience Specialist at TAL Life Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Time Management, Conflict Resolution, Empathy, Risk Awareness, Administrative Tasks
Specialization
Requires a passion for helping customers, professional phone manner, and strong communication skills. Previous contact center experience is preferred but not essential.
Applied Scientist - Senior / Principal at PhysicsX Limited
, , Singapore - Full Time
Skills Needed
Deep Learning, Probabilistic Methods, Python, Pytorch, Jax, Numpy, Scipy, Pandas, Operator Learning, Geometric Deep Learning, Generative Models, Pdes, 3d Computer Vision, Mathematical Problem Formulation, Experiment Pipelines, Technical Communication
Specialization
Requires a PhD in a quantitative field with expertise in neural operators, geometric deep learning, or generative models. Ideally possesses over 2 years of experience in data-driven roles with a strong publication record in reputable venues like NeurIPS or ICML.
Experience Required
Minimum 2 year(s)
Facilities Manager at Seloxium Limited
Wilton, England, United Kingdom - Full Time
Skills Needed
Facilities Management, Health And Safety Compliance, Contractor Management, Budget Management, Laboratory Infrastructure, Risk Assessment, Coshh, Riddor, Procurement, Technical Procurement, International Logistics, Building Surveying, Preventative Maintenance, Regulatory Reporting, Sop Development, Environmental Legislation
Specialization
Candidates need extensive experience managing multi-site facilities, specifically within science, engineering, or industrial environments. A strong knowledge of UK health and safety legislation and a background in chemistry or engineering is required.
Experience Required
Minimum 5 year(s)
Cyber GRC Consultant at Arise PL Limited
Phuket, Phuket, Thailand - Full Time
Skills Needed
N/A
Facilities Manager at Seloxium Limited
Oxford, England, United Kingdom - Full Time
Skills Needed
Facilities Management, Health And Safety Compliance, Contractor Management, Budget Management, Laboratory Infrastructure, Risk Assessment, Coshh, Riddor, Procurement, Technical Procurement, International Logistics, Building Surveying, Preventative Maintenance, Statutory Reporting, Environmental Legislation, Site Management
Specialization
Candidates need extensive experience managing multi-site facilities in science or engineering environments and a strong knowledge of UK H&S legislation. A background in chemistry, engineering, or building surveying and a full UK driving license are required.
Experience Required
Minimum 5 year(s)
Technical Support Officer at Firstmac Limited
Berlin, Manitoba, Germany - Full Time
Skills Needed
N/A
Senior Claims Consultant - REST at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Claims Management, Group Life Insurance, Customer Service, Policy Interpretation, Financial Analysis, Medical Information Analysis, Return To Work Planning, Stakeholder Collaboration, Mentoring, Time Management, Problem Solving, Fineos, Genesis, Onenote, Excel
Specialization
Requires 4-6 years of experience in Group Life Insurance claims and proficiency in claims systems like Fineos and Genesis. A Diploma or Cert IV in Life Insurance or a relevant tertiary degree is desired.
Experience Required
Minimum 5 year(s)
Customer Experience Specialist at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Time Management, Conflict Resolution, Empathy, Risk Awareness, Administrative Tasks
Specialization
Requires a passion for helping customers, professional phone manner, and strong communication skills. Experience in a contact center is preferred but not essential.
Internal Sales Executive at Rexel UK Limited
London, Leicestershire - England, United Kingdom - Full Time
Skills Needed
N/A
Service Consultant - Operations at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Verbal Communication, Written Communication, Stakeholder Engagement, Relationship Building, Problem Solving, Accountability, Teamwork, Ms Word, Ms Excel, Ms Outlook
Specialization
Candidates must possess excellent customer service and communication skills with a solution-oriented mindset. Proficiency in the MS Office suite and the ability to build rapport with stakeholders are required.
Senior Partnership Manager at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Strategic Partnership Planning, Relationship Management, Commercial Negotiation, Group Life Insurance Knowledge, Superannuation Expertise, Analytical Problem Solving, Stakeholder Engagement, Service Delivery Management, Product Influence, Digital Solution Strategy
Specialization
Requires at least five years of experience in superannuation with strong knowledge of group life insurance. Must possess proven skills in building trusted relationships, commercial judgement, and the ability to communicate effectively with diverse audiences.
Experience Required
Minimum 5 year(s)
Senior Partnership Manager at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Strategic Partnership Planning, Relationship Management, Commercial Negotiation, Group Life Insurance Knowledge, Superannuation, Analytical Thinking, Problem Solving, Stakeholder Engagement, Service Delivery, Product Influence, Digital Solutions, Presentation Skills
Specialization
Requires at least five years of experience in superannuation with strong knowledge of group life insurance. Must possess proven skills in building trusted relationships, commercial judgement, and the ability to communicate effectively with diverse audiences.
Experience Required
Minimum 5 year(s)
CDD Risk, Onboarding Analyst at Adyen UK Limited
Amsterdam, North Holland, Netherlands - Full Time
Skills Needed
Cdd, Aml, Kyc, Risk Assessment, Underwriting, Analytical Skills, Cross Functional Communication, Process Optimization, Automation, Compliance Procedures
Specialization
Requires over 2 years of experience in CDD, AML, or KYC, preferably within financial services or banking. Candidates must be fast decision-makers with strong analytical skills and the ability to communicate globally.
Experience Required
Minimum 2 year(s)
IT Business Analyst at Lumitech Limited
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Data Analyst at Samya.AI Limited
London, Leicestershire - England, United Kingdom - Full Time
Skills Needed
N/A
Gardener at Yuanfang Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Team Leader, Investment Administration at Praemium Limited
melbourne, New South Wales, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Performance Analyst at Ipsum UK Limited
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
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