SUMMARY:

Under the direction of the Revenue Cycle Education Administrator and/or the Director of Revenue Cycle, the Revenue Cycle Organizational Development and Learning (ODL) Specialist will provide substantial expert knowledge and understanding and use of instructional design concepts to create materials in HealthStream and/or myTraining, our webbased Learning Management Systems (LMS). Innovate and maintain quality, functionality, and continuity of existing eLearning courses and learning materials. Designs and develops new eLearning courses as requested.
Responsibilities:

EXPERIENCE REQUIREMENTS:

• Experience with LMS environments and eLearning.
• Five (5) Years of Healthcare related experience.
• Able to handle detail-oriented work while meeting deadlines.
• Excellent interpersonal skills and commitment to customer service, Microsoft Office experience
• LMS - HealthStream / My Training

EDUCATION:

• High School Diploma or GED equivalent – Required
• Bachelors - Preferred
• Four (4) years of combination of medical billing and/or healthcare-related experience can substitute for a degree.

Provider Education completions.

• Coordinate and work with the department educators to create

education.

• Manage Compliance reporting and notifying Compliance o

Mandatory Provider Education Delinquencies.

• Send Welcome E-mail to Attendings, Off-Cycle Residents

RESPONSIBILITIES:

• Working knowledge of Learning Management Systems
  (LMS), publishing, republishing, creating student groups,
  running reports, assigning roles, and providing

guidance/training to administrators and users

• Facilitate the production and distribution of the Evaluation and

Management (E&M) Coding Tip Cards and other education

and training materials as needed throughout the year.

• Annually - prepare for the incoming Residents, Fellows, and

PDA’s to have their LMS accounts active prior to July 1st and

assignments to turn on July 1st.

• Annually - prepare for the Established Residents, Off-Cycle

Residents, and the Residents that are transferring to another
Department to be moved over to their new Residency or

Fellowship program, and update their Supervisor/Manager.

• Work with the Dean’s Office and Human Resources for data

needed for the incoming Residents, terming Residents, and

transferring Residents.

• Establish new Medical Students in our LMS and assign their

Curriculum as needed.

• Create Student Groups and Assignments for ongoing LMS

assignments; troubleshoot as needed.

• Responsible for terming accounts, creating accounts, making

individual and group assignments for the Attendings,
Residents, Fellows, PDAs, Medical Students, and Locum

APPs.

• Run reports for completions and delinquencies for various

departments as requested.

• Train new GME Coordinators on how to run reports and grant

them Admin Access to the LMS.

• Maintain Master Spreadsheet of all Providers for Mandatory

Provider Education completions.

• Coordinate and work with the department educators to create,

publish, and update training/learning materials to ensure
quality using Articulate and the LMS for new hire/annual

education.

• Manage Compliance reporting and notifying Compliance of

Mandatory Provider Education Delinquencies.

• Send Welcome E-mail to Attendings, Off-Cycle Residents,

and Locum APPs notifying them of their Mandatory Provider
Education assignments and information on signing into the

LMS. Send Memo and E&M Coding Cards to Provider(s).

• Provide organizational support on technology-based learning

by supporting end-users. Resolve complex problems or
unexpected results; recommend solutions to meet the

business needs of the end users.

• Communicate annually with all content owners for updates on

active assigned training, such as Epic, IDinc, Patient Safety

System, Fatigue Training, MRI, etc.

• Review and update all courses per Revenue Cycle

requirements. Requestor preferences, Regulatory changes, and Updates

throughout the year.

• Works with the Compliance Department and oversees the

Mandatory Provider Documentation, Coding, and Billing
Compliance Education Program for attendings, APPs, and
residents, as mandated by the organization’s compliance

plan.

• Facilitate special requests for a new assignment to be sent

out to the Providers. Work with the owner of the course

content.

• Utilizing proper channels for approval, send out email

communications to the appropriate audience(s) - Attendings,
Residents, Fellows, PDAs, Medical Students, and Locum

APPs.

• Upload new assignments into LMS and assign to the appropriate audiences.
• Test online learning solutions for technical issues, usability, and mobile device integration.

Qualifications:
Qualifications: