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Area Director, London at Neko Health UK Limited
London, England, United Kingdom - Full Time
Skills Needed
Operational Leadership, Multi Site Management, P&L Management, Stakeholder Management, Performance Metrics, Coaching, Workforce Planning, Clinical Quality Standards, Regulatory Compliance, Strategic Planning, Change Management, Customer Experience, Budgeting, Team Leadership, Operational Excellence, Hospitality Management
Specialization
Candidates must have proven senior operational leadership experience in a premium, multi-site consumer environment such as healthcare or wellness. Strong financial acumen and a track record of embedding operational standards through coaching and accountability are required.
Experience Required
Minimum 10 year(s)
Certified Occupational Therapist Assistant (OTA) at Healthpro Heritage LLC
White Rock, South Carolina, United States - Full Time
Skills Needed
Patient Care, Treatment Implementation, Progress Monitoring, Clinical Documentation, Patient Education, Interdisciplinary Collaboration, Therapeutic Exercises, Adaptive Equipment
Specialization
Requires an Associate's degree in an Occupational Therapy Assistant program and COTA certification through NBCOT. Current state licensure is required, and previous experience in a therapy setting is preferred but not mandatory.
Pastry Chef/Baker at Kcal Healthy Fast Food
dubai, Dublin County, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Dental Assistant at Abano Healthcare Group
victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Wellbeing Lead at Nuffield Health Ealing
Manchester, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 22 year(s)
Ophthalmic Scribe at Eye Health America LLC
Fort Myers, Florida, United States - Full Time
Skills Needed
Medical Documentation, Ocular Examination Summarization, Patient Flow Management, Patient Communication, Medical Billing, Clinical Charting, Patient Education
Specialization
Candidates must have a minimum of two years of experience in a medical office, preferably within ophthalmology. A scribe certification or Certified Ophthalmic Assistant credential is preferred.
Experience Required
Minimum 2 year(s)
Dental assistant at Abano Healthcare Group
victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Warehouse Associate at Cardinal Health Canada
Ontario, Ontario, Canada - Full Time
Skills Needed
N/A
Pharmacy Technician at Austin Health Victoria
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 7 year(s)
Fitness & Wellbeing Advisor at Nuffield Health Ealing
Manchester, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 22 year(s)
aint John Medical Laboratory Assistant/Phlebotomist (3041) PCN 1258492 (Winnipeg at Horizon Health Network
ontario, Ontario, Canada - Full Time
Skills Needed
N/A
Dental assistant at Abano Healthcare Group
victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Disability Support Worker | Cleveland at Beyond Health Services
Australia, Alaska, Australia - Full Time
Skills Needed
N/A
Nurse A - Registered Nurse General Duty Nurse at HealthCareersInSask.ca
Saskatoon, Saskatchewan, Canada - Full Time
Skills Needed
Patient Assessment, Care Planning, Implementation Of Care, Evaluation Of Care, Surgical Nursing, Basic Life Support
Specialization
Candidates must hold a Bachelor of Science in Nursing or a nursing diploma and a Basic Life Support Certificate. Registration or eligibility with the College of Registered Nurses of Saskatchewan is required.
Cardiology Technologist at HealthCareersInSask.ca
Saskatoon, Saskatchewan, Canada - Full Time
Skills Needed
Diagnostic Procedures, Electrophysiological Assessment, Mechanical Heart Function Analysis, Analytical Skills, Independent Work
Specialization
Requires a Cardiology Technology diploma and registration as a Registered Cardiology Technologist (RCT). Candidates must provide a valid Criminal Record Check including a vulnerable sector search.
Environmental Services Worker at HealthCareersInSask.ca
Cabri, Saskatchewan, Canada - Full Time
Skills Needed
Computer Skills, Independent Work, Cleaning, Sanitization, Safety Compliance
Specialization
Requires a Grade 10 education and basic computer skills. A valid driver's license and a Criminal Record Check with a vulnerable sector search are required.
Schedule Specialist at Universal Health Group
Huntsville, Alabama, United States - Full Time
Skills Needed
Patient Scheduling, Referral Management, Customer Service, Communication, Decision Making, Organizational Skills, Oasis Regulations, Online Scheduling Systems
Specialization
A high school diploma or equivalent is required, with a preference for over one year of healthcare scheduling experience. Knowledge of state and federal regulations governing OASIS visits is highly desired.
SQL Database Developer at Air Liquide Healthcare
sydney, South Australia, Australia - Full Time
Skills Needed
N/A
Saint John Medical Laboratory Assistant/Phlebotomist (3041) PCN 1258492 (Winnipe at Horizon Health Network
ontario, Ontario, Canada - Full Time
Skills Needed
N/A
Investigator Payment Specialist at Syneos Health Clinical
Farnborough, England, United Kingdom - Full Time
Skills Needed
Oracle, Interpersonal Skills, Excel, Outlook
Qualification
Graduate
Area Director, London at Neko Health UK Limited
London, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

17 Oct, 26

Salary

0.0

Posted On

19 Jul, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Operational Leadership, Multi-site Management, P&L Management, Stakeholder Management, Performance Metrics, Coaching, Workforce Planning, Clinical Quality Standards, Regulatory Compliance, Strategic Planning, Change Management, Customer Experience, Budgeting, Team Leadership, Operational Excellence, Hospitality Management

Industry

Hospitals and Health Care

Description
Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose As the London Area Director, you will be accountable for bringing Neko Health’s operating model, culture, and member first standards to life across an existing portfolio of clinics in London. This role sits at the intersection of leadership, execution, and local adaptation, ensuring that global ways of working translate into consistently high quality experiences on the ground, while continuing to mature and evolve as we scale. Reporting to the Country Leader, UK, you will own regional performance end to end, from new site readiness through sustained multi-site operations. You will act as the cultural and operational anchor for Neko Health in London, setting expectations, building capability, and reinforcing how clinics lead, operate, and serve members. What You'll Deliver in the First 6–12 Months Continue embedding Neko Health’s operating model across the London clinics, focusing on strong leadership behaviours, cultural norms, and consistent execution rather than net-new process design. Ensure global standards are understood, embraced and brought to life in day-to-day clinic operations. Lead the successful local adoption of existing playbooks and standards, tailoring them thoughtfully to local regulations, team dynamics, and member expectations while preserving the integrity of Neko’s global member experience. Create strong clinic level leadership capability by coaching managers and clinical leads on how to translate standards into practice: setting clear expectations, reinforcing accountability, and role modelling a member first mindset. Establish clear performance rhythms (metrics, reviews, feedback loops) that reinforce behaviours, surface issues early, and continuously improve both team effectiveness and the member experience. Partner closely with the Country Leader, UK and central teams to ensure the global operating model works in practice locally, identifying where light adaptation is required and driving disciplined, high quality implementation at scale. Clinic & Member Experience Ensure each clinic consistently delivers a seamless, premium member experience aligned with Neko Health's service standards and brand promise. Lead regional initiatives to elevate service quality based on member feedback, NPS insights, and frontline observations, iterating playbooks in real time as you learn. Foster a hospitality-driven culture where empathy, professionalism, and precision define every member interaction, and where that culture is embedded through training, not just expectation. Oversee the physical and experiential standards of all clinics, ensuring consistency in ambiance, cleanliness, and overall presentation across a growing portfolio. Medical Quality & Compliance Partner with Clinic Leads and Quality team to build and uphold Neko's clinical quality standards in the UK context, ensuring adherence to regulatory requirements from the ground up. Drive continuous improvement in medical delivery and inspection readiness across all sites, establishing audit-ready documentation and escalation protocols. Serve as the bridge between clinic operations and the Medical Excellence team, ensuring best practices are embedded regionally through structured processes rather than informal norms. Operational & Financial Performance Own regional operational KPIs and full P&L accountability, and continue building the financial frameworks alongside the clinics themselves. Oversee workforce planning and staffing models in collaboration with central teams, building hiring profiles, ramp plans, and scheduling logic suited to London’s demand patterns. Contribute to regional business strategy, including network optimisation, market expansion planning, and new clinic launches. Team Leadership & Cross-Functional Collaboration Recruit, onboard, lead, and coach a team of Clinic Leads and Lead Operators across all assigned clinics. Build a strong culture of accountability, communication, and collaboration across distributed teams from day one, establishing the norms and rituals that will define how the London team works. Act as the primary regional liaison between clinic teams and central functions, including Customer Support, Facilities, Workforce Planning, People Operations, Talent Acquisition, and Demand Planning. Minimum Qualifications Proven experience in a senior operational leadership role (Area Director, Regional Director, District Leader, General Manager or equivalent) within a premium, consumer facing, multi-site environment such as premium healthcare adjacent, wellness, fitness or technology enabled services with physical operations/stores. Demonstrated success implementing and embedding established operating models, standards, and playbooks across multiple locations, driving adoption through leadership, coaching, and accountability rather than documentation alone. Strong track record leading clinic level or site level leaders, with the ability to build capability, reinforce culture, and translate standards into consistent day to day execution. Proven financial and operational acumen, including ownership of regional KPIs, budgets, and P&L performance in a scaling context. Ability to balance strategic perspective with hands on execution, particularly during periods of growth, new site openings, and organisational change. Exceptional communication and stakeholder management skills, with confidence operating in a matrixed, fast moving organisation across central and regional teams. Comfort leading through ambiguity and change, with a bias toward action, continuous improvement, and disciplined execution. About titles at Neko We use a simplified internal title framework that prioritises clarity over hierarchy, so internal titles may differ from market‑facing role titles. Scope, impact and level of the role are fully aligned and will be clearly discussed throughout the process. Hiring Process Candidates progress from application and structured screening through thoughtfully designed interviews culminating in a formal offer and final pre-employment checks before joining the team. Equal Opportunity & Inclusion Statement Neko Health is committed to inclusive hiring and member-first care. We welcome candidates from all backgrounds and encourage you to request reasonable adjustments to support your application.

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Responsibilities
The Area Director is responsible for implementing Neko Health's operating model and culture across London clinics to ensure high-quality member experiences. This includes owning regional P&L, managing clinic leadership, and ensuring medical quality and regulatory compliance.
Area Director, London at Neko Health UK Limited
London, England, United Kingdom - Full Time
Skills Needed
Operational Leadership, Multi Site Management, P&L Management, Stakeholder Management, Performance Metrics, Coaching, Workforce Planning, Clinical Quality Standards, Regulatory Compliance, Strategic Planning, Change Management, Customer Experience, Budgeting, Team Leadership, Operational Excellence, Hospitality Management
Specialization
Candidates must have proven senior operational leadership experience in a premium, multi-site consumer environment such as healthcare or wellness. Strong financial acumen and a track record of embedding operational standards through coaching and accountability are required.
Experience Required
Minimum 10 year(s)
Certified Occupational Therapist Assistant (OTA) at Healthpro Heritage LLC
White Rock, South Carolina, United States - Full Time
Skills Needed
Patient Care, Treatment Implementation, Progress Monitoring, Clinical Documentation, Patient Education, Interdisciplinary Collaboration, Therapeutic Exercises, Adaptive Equipment
Specialization
Requires an Associate's degree in an Occupational Therapy Assistant program and COTA certification through NBCOT. Current state licensure is required, and previous experience in a therapy setting is preferred but not mandatory.
Pastry Chef/Baker at Kcal Healthy Fast Food
dubai, Dublin County, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Dental Assistant at Abano Healthcare Group
victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Wellbeing Lead at Nuffield Health Ealing
Manchester, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 22 year(s)
Ophthalmic Scribe at Eye Health America LLC
Fort Myers, Florida, United States - Full Time
Skills Needed
Medical Documentation, Ocular Examination Summarization, Patient Flow Management, Patient Communication, Medical Billing, Clinical Charting, Patient Education
Specialization
Candidates must have a minimum of two years of experience in a medical office, preferably within ophthalmology. A scribe certification or Certified Ophthalmic Assistant credential is preferred.
Experience Required
Minimum 2 year(s)
Dental assistant at Abano Healthcare Group
victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Warehouse Associate at Cardinal Health Canada
Ontario, Ontario, Canada - Full Time
Skills Needed
N/A
Pharmacy Technician at Austin Health Victoria
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 7 year(s)
Fitness & Wellbeing Advisor at Nuffield Health Ealing
Manchester, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 22 year(s)
aint John Medical Laboratory Assistant/Phlebotomist (3041) PCN 1258492 (Winnipeg at Horizon Health Network
ontario, Ontario, Canada - Full Time
Skills Needed
N/A
Dental assistant at Abano Healthcare Group
victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Disability Support Worker | Cleveland at Beyond Health Services
Australia, Alaska, Australia - Full Time
Skills Needed
N/A
Nurse A - Registered Nurse General Duty Nurse at HealthCareersInSask.ca
Saskatoon, Saskatchewan, Canada - Full Time
Skills Needed
Patient Assessment, Care Planning, Implementation Of Care, Evaluation Of Care, Surgical Nursing, Basic Life Support
Specialization
Candidates must hold a Bachelor of Science in Nursing or a nursing diploma and a Basic Life Support Certificate. Registration or eligibility with the College of Registered Nurses of Saskatchewan is required.
Cardiology Technologist at HealthCareersInSask.ca
Saskatoon, Saskatchewan, Canada - Full Time
Skills Needed
Diagnostic Procedures, Electrophysiological Assessment, Mechanical Heart Function Analysis, Analytical Skills, Independent Work
Specialization
Requires a Cardiology Technology diploma and registration as a Registered Cardiology Technologist (RCT). Candidates must provide a valid Criminal Record Check including a vulnerable sector search.
Environmental Services Worker at HealthCareersInSask.ca
Cabri, Saskatchewan, Canada - Full Time
Skills Needed
Computer Skills, Independent Work, Cleaning, Sanitization, Safety Compliance
Specialization
Requires a Grade 10 education and basic computer skills. A valid driver's license and a Criminal Record Check with a vulnerable sector search are required.
Schedule Specialist at Universal Health Group
Huntsville, Alabama, United States - Full Time
Skills Needed
Patient Scheduling, Referral Management, Customer Service, Communication, Decision Making, Organizational Skills, Oasis Regulations, Online Scheduling Systems
Specialization
A high school diploma or equivalent is required, with a preference for over one year of healthcare scheduling experience. Knowledge of state and federal regulations governing OASIS visits is highly desired.
SQL Database Developer at Air Liquide Healthcare
sydney, South Australia, Australia - Full Time
Skills Needed
N/A
Saint John Medical Laboratory Assistant/Phlebotomist (3041) PCN 1258492 (Winnipe at Horizon Health Network
ontario, Ontario, Canada - Full Time
Skills Needed
N/A
Investigator Payment Specialist at Syneos Health Clinical
Farnborough, England, United Kingdom - Full Time
Skills Needed
Oracle, Interpersonal Skills, Excel, Outlook
Qualification
Graduate