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Patient Service Representative - Billing at Midi Health
, , - Full Time
Skills Needed
Patient Service, Billing, Zendesk, Athena, Google Workplace, Communication, Customer Service, Healthcare, Insurance, Ehr, Auditing, Intake Procedures, Payment Collection, Privacy, Regulatory Compliance, Problem Solving
Specialization
Candidates should have 2-5 years of experience providing patient service, with 1-2 years of billing experience preferred. Proficiency in Zendesk, Athena, and Google Workplace is required, along with strong communication skills.
Experience Required
Minimum 2 year(s)
Scheduling Specialist at WelbeHealth
Carson, California, United States - Full Time
Skills Needed
Scheduling, Communication, Organizational Skills, Data Entry, Healthcare Experience, Bilingual English/Spanish
Specialization
A high school diploma or equivalency is required along with a minimum of one year of healthcare experience. Experience with data entry and Electronic Medical Records (EMR) is also necessary.
Patient Service Associate - Duke Childrens Primary Care South Durham at Duke Health
, , - Full Time
Skills Needed
Verbal Communication, Written Communication, Data Entry, Medical Terminology, Telephone Etiquette, Organizational Skills, Prioritization, Customer Service, Record Keeping, Payment Collection, Appointment Scheduling, Attention To Detail, Problem Solving, Team Collaboration, Hipaa Compliance, Patient Interaction
Specialization
High school education is required, along with a minimum of one year of experience in patient service or a related field. Strong communication skills and the ability to manage multiple tasks effectively are essential.
Optometrist at DOCS Health
Kinston, North Carolina, United States - Full Time
Skills Needed
Refractions, Eyeglass Fittings, Military Experience, Health Readiness, Patient Care, Friendly, Caring, Licensed Optometrist
Specialization
Candidates must have an active and unrestricted license in the state and be available for weekends and occasional weekdays. Experience working with military personnel is preferred.
Optometrist at DOCS Health
Winston-Salem, North Carolina, United States - Full Time
Skills Needed
Refractions, Eyeglass Fittings, Military Experience, Health Readiness, Patient Care, Friendly, Caring
Specialization
An active and unrestricted license/certification in the state is required. Candidates must be available for weekends and occasional weekdays, and experience working with military is preferred.
Coordinator, P2P Appeals at CorroHealth
, Pennsylvania, United States - Full Time
Skills Needed
Communication, Verbal Communication, Written Communication, Detail Oriented, Multi Tasking, Problem Solving, Initiative, Team Player, Hipaa Compliance, Ms Word, Ms Excel, Call Center Experience, Denials Processes, Emr Access, Payer Portals, Keyboard Skills
Specialization
A high school diploma is required, with a bachelor's degree preferred. Call center experience and understanding of denials processes are advantageous.
Medical Assistant at WelbeHealth
Fresno, California, United States - Full Time
Skills Needed
Medical Assistance, Patient Care, Vital Signs Measurement, Laboratory Specimen Collection, Administrative Duties, Clinical Procedures, Equipment Maintenance, Appointment Scheduling
Specialization
Candidates must have a minimum of two years of experience in a clinical setting with a frail or elderly population. Education requirements include completion of an accredited Medical Assistant Program.
Experience Required
Minimum 2 year(s)
Allied Health Customer Experience Officer - Part-time at Hiya Health
Redcliffe, Queensland, Australia - Full Time
Skills Needed
Customer Service, Administrative Experience, Medical Reception, Ndis, Client Management Systems, Microsoft Suite, Communication, Appointment Management, Funding Models, Fast Paced Environment, Enthusiasm, Dedication, Team Support, Problem Solving, Time Management, Interpersonal Skills
Specialization
Exceptional customer service skills and administrative experience are essential for this role. Candidates must also be able to obtain a Blue Card, NDIS Worker Screening ID, and Police Check.
Assistant Clinical Nurse Manager at WelbeHealth
Los Angeles, California, United States - Full Time
Skills Needed
Leadership, Performance Management, Clinical Oversight, Communication Skills, Organizational Skills, Data Driven Leadership, Mentoring, Team Development, Patient Care, Flexibility, Conflict Resolution, Staffing, Training, Healthcare Services, Chronic Care Management, Acute Care Management
Specialization
Candidates must be graduates of an accredited nursing school with an unencumbered RN license and have five years of nursing experience, preferably with the elderly. Supervisory experience and excellent leadership skills are also required.
Experience Required
Minimum 5 year(s)
Registration Scheduler Heart Care Shea at HonorHealth
Scottsdale, Arizona, United States - Full Time
Skills Needed
Customer Service, Clerical Duties, Patient Support, Scheduling, Registration, Data Entry, Medical Terminology, Communication, Insurance Authorization, Chart Maintenance, Office Supplies Management, Workflow Management, Telephone Skills, Record Keeping, Team Collaboration, Hipaa Compliance
Specialization
A high school diploma or GED is required, along with preferred experience in a healthcare-related field and knowledge of medical terminology. A Fingerprint Clearance Card is required, and Basic Cardiac Life Support certification is preferred.
Optometrist at DOCS Health
Raleigh, North Carolina, United States - Full Time
Skills Needed
Refractions, Eyeglass Fittings, Military Experience, Health Readiness, Patient Care, Friendly, Caring, Licensure
Specialization
An active and unrestricted license/certification in the state is required. Candidates must be available for weekends and occasional weekdays, and experience working with military is preferred.
Orthodontist - Part Time at DOCS Health
Lawton, Oklahoma, United States - Full Time
Skills Needed
Orthodontics, Patient Care, Diagnostic Tools, X Rays, Treatment Plans, Fixed Appliances, Removable Appliances, Aligners, Adjustments, Interpersonal Skills, Communication Skills, Organizational Skills, Microsoft Suite, Workflow Management, Patient Relationships, Clinical Autonomy
Specialization
Candidates must have a DDS or DMD from an accredited program with an Orthodontics Specialty and an active, unrestricted State Dental License. Proficiency in essential orthodontic procedures and strong interpersonal skills are also required.
Experience Required
Minimum 2 year(s)
Nurse Practitioner / Physician Assistant: Working to Support our Veterans at DOCS Health
Anchorage, Alaska, United States - Full Time
Skills Needed
Nurse Practitioner, Physician Assistant, Family Medicine, Internal Medicine, Emergency Medicine, Occupational Medicine, Geriatric Medicine, Physical Exams, Lab Tests, Electronic Medical Records, Organizational Skills, Communication Skills, Interpersonal Skills, Microsoft Suite, Cognitive Screenings, Musculoskeletal
Specialization
Candidates must be a Nurse Practitioner or Physician Assistant with experience in relevant medical fields. A current, unrestricted license to practice medicine or surgery is required, along with a valid driver's license and reliable transportation.
Experience Required
Minimum 2 year(s)
Physician Assistant at DOCS Health
Saint Peter, Minnesota, United States - Full Time
Skills Needed
Physician Assistant, Primary Care, Urgent Care, Occupational Health, Mobile Medical Services, Behavioral Health, Communication Skills, Computer Skills, Health Assessments, Medical Records Review, Interviewing Skills, Documentation, Adaptability, Travel, Weekend Availability
Specialization
An active PA license in the state and CPR/BLS certification are required. Experience in Primary Care, Urgent Care, or Occupational Health is preferred, along with knowledge of military systems and protocols.
Experience Required
Minimum 2 year(s)
Full Time Dentist Package! at DOCS Health
Bath Township, Ohio, United States - Full Time
Skills Needed
Dentistry, Patient Care, Clinical Autonomy, Digital Technology, Collaboration, Malpractice Insurance, Background Check, Drug Screening, Cpr Certification, Bls Certification
Specialization
Candidates must have a DMD or DDS from an accredited US program and an active Ohio Dental License. A minimum of 1 year of experience is required along with CPR/BLS certification.
Experience Required
Minimum 2 year(s)
Psychologist / Neuropsychologist- Work with Veterans at DOCS Health
, Texas, United States - Full Time
Skills Needed
Psychological Evaluations, Clinical Accuracy, Documentation, Attention To Detail, Independent Work, Ptsd Experience, Psychiatric Evaluations
Specialization
Candidates must hold an active state license and have a PhD or PsyD in Psychology from an APA-accredited program. Prior experience with PTSD and psychiatric evaluations is preferred.
Experience Required
Minimum 2 year(s)
Optometrist at DOCS Health
Davenport, Iowa, United States - Full Time
Skills Needed
Refractions, Eyeglass Fittings, Military Experience, Health Readiness, Patient Care, Friendly, Caring
Specialization
Candidates must have an active and unrestricted license in the state and be available for weekends and occasional weekdays. Experience working with military personnel is preferred.
Physician Assistant at DOCS Health
Fagatogo, American Samoa, United States - Full Time
Skills Needed
Physician Assistant, Primary Care, Urgent Care, Occupational Health, Mobile Medical Services, Behavioral Health, Communication Skills, Computer Skills
Specialization
An active PA license and CPR/BLS certification are required. Experience in Primary Care, Urgent Care, or Occupational Health is preferred, along with knowledge of military systems.
Experience Required
Minimum 2 year(s)
Orthodontist - Part Time at DOCS Health
Oklahoma City, Oklahoma, United States - Full Time
Skills Needed
Orthodontics, Patient Care, X Ray Analysis, Treatment Planning, Appliance Adjustment, Patient Education, Organizational Skills, Microsoft Suite
Specialization
Candidates must have a DDS or DMD from an accredited program with an Orthodontics Specialty and an active, unrestricted State Dental License. Proficiency in essential orthodontic procedures and strong organizational skills are also required.
Experience Required
Minimum 2 year(s)
Psychologist / Neuropsychologist- Work with Veterans at DOCS Health
East Bay Township, Michigan, United States - Full Time
Skills Needed
Psychological Evaluations, Clinical Accuracy, Documentation, Ethical Standards, Ptsd Experience, Attention To Detail, Independent Work
Specialization
Candidates must hold an active state license and have a PhD or PsyD in Psychology from an APA-accredited program. Prior experience with PTSD and psychiatric evaluations is preferred.
Experience Required
Minimum 2 year(s)
Patient Service Representative - Billing at Midi Health
, , -
Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

23.0

Posted On

16 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Service, Billing, Zendesk, Athena, Google Workplace, Communication, Customer Service, Healthcare, Insurance, EHR, Auditing, Intake Procedures, Payment Collection, Privacy, Regulatory Compliance, Problem Solving

Industry

Hospitals and Health Care

Description
Patient Service Representative - Billing: 🤝🧾 The Patient Service Representative - Billing works within our Clinical Operations team and serves as a link between patients, the practice, and the healthcare system. They are often the initial point of contact for patients at Midi, entrusted as brand ambassadors to deliver and maintain the highest level of service throughout each patient's journey. The Patient Service Representative team at Midi ensures that patients receive necessary support during their care, facilitates new patient registration, guides patients through the healthcare system, and bridges any communication gaps. Specifically, the Patient Service Representative - Billing focuses on handling billing-related issues and cases. They assist patients with billing inquiries, insurance questions, and complaints, aiming to provide a superior customer service experience: This job is “HOT”: 🔥 Make a real impact on women’s health – Help patients navigate their healthcare journey with care and clarity. Work from anywhere – Enjoy full remote flexibility while being part of a mission-driven, collaborative team. Shape the future of a growing startup – Contribute to processes, tools, and workflows as Midi Health expands and innovates in women’s care. Business impact: 📈 Serving as the primary contact for patients, ensuring effective communication. Collaborating with clinical teams to verify insurance coverage and benefits before telehealth appointments. Assisting patients in understanding financial obligations and payment options. Utilizing Zendesk to promptly and professionally resolve patient billing inquiries. Participating in audits to detect billing discrepancies and trends affecting patient and cross-departmental billing. Contributing to cross-functional initiatives to improve patient experiences and optimize billing processes. Assisting patients with verifying information, scheduling appointments, and updating Electronic Health Records (EHR). Managing intake procedures, including healthcare and insurance forms, and collecting payments. Adhering to organizational and regulatory guidelines to safeguard patient privacy and safety; safeguarding patient Protected Health Information (PHI) to maintain privacy. What you will need to succeed: 🌱 2-5 years providing a best-in-class patient experience; 1-2 years of billing experience (preferred) 2 years of Zendesk experience 2 years of Athena experience 2 years of Google Workplace experience (required) Strong and professional verbal and written communication skills Must have strong, reliable internet and a quiet, distraction-free workplace What we offer: 💼 ✨ Compensation = $23/hr Opportunity to join a growing start-up at the ground level Health, dental, and paid time off 100% remote environment The interview process will include: 📚 Recruiter Screen (30 min) Hiring Manager Screen (30–45 min) Final Team Interviews (30 min) Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com. Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Please find our CCPA Privacy Notice for California Candidates here.
Responsibilities
The Patient Service Representative - Billing serves as a link between patients, the practice, and the healthcare system, focusing on handling billing-related issues. They assist patients with inquiries, verify insurance coverage, and contribute to improving patient experiences.
Patient Service Representative - Billing at Midi Health
, , - Full Time
Skills Needed
Patient Service, Billing, Zendesk, Athena, Google Workplace, Communication, Customer Service, Healthcare, Insurance, Ehr, Auditing, Intake Procedures, Payment Collection, Privacy, Regulatory Compliance, Problem Solving
Specialization
Candidates should have 2-5 years of experience providing patient service, with 1-2 years of billing experience preferred. Proficiency in Zendesk, Athena, and Google Workplace is required, along with strong communication skills.
Experience Required
Minimum 2 year(s)
Scheduling Specialist at WelbeHealth
Carson, California, United States - Full Time
Skills Needed
Scheduling, Communication, Organizational Skills, Data Entry, Healthcare Experience, Bilingual English/Spanish
Specialization
A high school diploma or equivalency is required along with a minimum of one year of healthcare experience. Experience with data entry and Electronic Medical Records (EMR) is also necessary.
Patient Service Associate - Duke Childrens Primary Care South Durham at Duke Health
, , - Full Time
Skills Needed
Verbal Communication, Written Communication, Data Entry, Medical Terminology, Telephone Etiquette, Organizational Skills, Prioritization, Customer Service, Record Keeping, Payment Collection, Appointment Scheduling, Attention To Detail, Problem Solving, Team Collaboration, Hipaa Compliance, Patient Interaction
Specialization
High school education is required, along with a minimum of one year of experience in patient service or a related field. Strong communication skills and the ability to manage multiple tasks effectively are essential.
Optometrist at DOCS Health
Kinston, North Carolina, United States - Full Time
Skills Needed
Refractions, Eyeglass Fittings, Military Experience, Health Readiness, Patient Care, Friendly, Caring, Licensed Optometrist
Specialization
Candidates must have an active and unrestricted license in the state and be available for weekends and occasional weekdays. Experience working with military personnel is preferred.
Optometrist at DOCS Health
Winston-Salem, North Carolina, United States - Full Time
Skills Needed
Refractions, Eyeglass Fittings, Military Experience, Health Readiness, Patient Care, Friendly, Caring
Specialization
An active and unrestricted license/certification in the state is required. Candidates must be available for weekends and occasional weekdays, and experience working with military is preferred.
Coordinator, P2P Appeals at CorroHealth
, Pennsylvania, United States - Full Time
Skills Needed
Communication, Verbal Communication, Written Communication, Detail Oriented, Multi Tasking, Problem Solving, Initiative, Team Player, Hipaa Compliance, Ms Word, Ms Excel, Call Center Experience, Denials Processes, Emr Access, Payer Portals, Keyboard Skills
Specialization
A high school diploma is required, with a bachelor's degree preferred. Call center experience and understanding of denials processes are advantageous.
Medical Assistant at WelbeHealth
Fresno, California, United States - Full Time
Skills Needed
Medical Assistance, Patient Care, Vital Signs Measurement, Laboratory Specimen Collection, Administrative Duties, Clinical Procedures, Equipment Maintenance, Appointment Scheduling
Specialization
Candidates must have a minimum of two years of experience in a clinical setting with a frail or elderly population. Education requirements include completion of an accredited Medical Assistant Program.
Experience Required
Minimum 2 year(s)
Allied Health Customer Experience Officer - Part-time at Hiya Health
Redcliffe, Queensland, Australia - Full Time
Skills Needed
Customer Service, Administrative Experience, Medical Reception, Ndis, Client Management Systems, Microsoft Suite, Communication, Appointment Management, Funding Models, Fast Paced Environment, Enthusiasm, Dedication, Team Support, Problem Solving, Time Management, Interpersonal Skills
Specialization
Exceptional customer service skills and administrative experience are essential for this role. Candidates must also be able to obtain a Blue Card, NDIS Worker Screening ID, and Police Check.
Assistant Clinical Nurse Manager at WelbeHealth
Los Angeles, California, United States - Full Time
Skills Needed
Leadership, Performance Management, Clinical Oversight, Communication Skills, Organizational Skills, Data Driven Leadership, Mentoring, Team Development, Patient Care, Flexibility, Conflict Resolution, Staffing, Training, Healthcare Services, Chronic Care Management, Acute Care Management
Specialization
Candidates must be graduates of an accredited nursing school with an unencumbered RN license and have five years of nursing experience, preferably with the elderly. Supervisory experience and excellent leadership skills are also required.
Experience Required
Minimum 5 year(s)
Registration Scheduler Heart Care Shea at HonorHealth
Scottsdale, Arizona, United States - Full Time
Skills Needed
Customer Service, Clerical Duties, Patient Support, Scheduling, Registration, Data Entry, Medical Terminology, Communication, Insurance Authorization, Chart Maintenance, Office Supplies Management, Workflow Management, Telephone Skills, Record Keeping, Team Collaboration, Hipaa Compliance
Specialization
A high school diploma or GED is required, along with preferred experience in a healthcare-related field and knowledge of medical terminology. A Fingerprint Clearance Card is required, and Basic Cardiac Life Support certification is preferred.
Optometrist at DOCS Health
Raleigh, North Carolina, United States - Full Time
Skills Needed
Refractions, Eyeglass Fittings, Military Experience, Health Readiness, Patient Care, Friendly, Caring, Licensure
Specialization
An active and unrestricted license/certification in the state is required. Candidates must be available for weekends and occasional weekdays, and experience working with military is preferred.
Orthodontist - Part Time at DOCS Health
Lawton, Oklahoma, United States - Full Time
Skills Needed
Orthodontics, Patient Care, Diagnostic Tools, X Rays, Treatment Plans, Fixed Appliances, Removable Appliances, Aligners, Adjustments, Interpersonal Skills, Communication Skills, Organizational Skills, Microsoft Suite, Workflow Management, Patient Relationships, Clinical Autonomy
Specialization
Candidates must have a DDS or DMD from an accredited program with an Orthodontics Specialty and an active, unrestricted State Dental License. Proficiency in essential orthodontic procedures and strong interpersonal skills are also required.
Experience Required
Minimum 2 year(s)
Nurse Practitioner / Physician Assistant: Working to Support our Veterans at DOCS Health
Anchorage, Alaska, United States - Full Time
Skills Needed
Nurse Practitioner, Physician Assistant, Family Medicine, Internal Medicine, Emergency Medicine, Occupational Medicine, Geriatric Medicine, Physical Exams, Lab Tests, Electronic Medical Records, Organizational Skills, Communication Skills, Interpersonal Skills, Microsoft Suite, Cognitive Screenings, Musculoskeletal
Specialization
Candidates must be a Nurse Practitioner or Physician Assistant with experience in relevant medical fields. A current, unrestricted license to practice medicine or surgery is required, along with a valid driver's license and reliable transportation.
Experience Required
Minimum 2 year(s)
Physician Assistant at DOCS Health
Saint Peter, Minnesota, United States - Full Time
Skills Needed
Physician Assistant, Primary Care, Urgent Care, Occupational Health, Mobile Medical Services, Behavioral Health, Communication Skills, Computer Skills, Health Assessments, Medical Records Review, Interviewing Skills, Documentation, Adaptability, Travel, Weekend Availability
Specialization
An active PA license in the state and CPR/BLS certification are required. Experience in Primary Care, Urgent Care, or Occupational Health is preferred, along with knowledge of military systems and protocols.
Experience Required
Minimum 2 year(s)
Full Time Dentist Package! at DOCS Health
Bath Township, Ohio, United States - Full Time
Skills Needed
Dentistry, Patient Care, Clinical Autonomy, Digital Technology, Collaboration, Malpractice Insurance, Background Check, Drug Screening, Cpr Certification, Bls Certification
Specialization
Candidates must have a DMD or DDS from an accredited US program and an active Ohio Dental License. A minimum of 1 year of experience is required along with CPR/BLS certification.
Experience Required
Minimum 2 year(s)
Psychologist / Neuropsychologist- Work with Veterans at DOCS Health
, Texas, United States - Full Time
Skills Needed
Psychological Evaluations, Clinical Accuracy, Documentation, Attention To Detail, Independent Work, Ptsd Experience, Psychiatric Evaluations
Specialization
Candidates must hold an active state license and have a PhD or PsyD in Psychology from an APA-accredited program. Prior experience with PTSD and psychiatric evaluations is preferred.
Experience Required
Minimum 2 year(s)
Optometrist at DOCS Health
Davenport, Iowa, United States - Full Time
Skills Needed
Refractions, Eyeglass Fittings, Military Experience, Health Readiness, Patient Care, Friendly, Caring
Specialization
Candidates must have an active and unrestricted license in the state and be available for weekends and occasional weekdays. Experience working with military personnel is preferred.
Physician Assistant at DOCS Health
Fagatogo, American Samoa, United States - Full Time
Skills Needed
Physician Assistant, Primary Care, Urgent Care, Occupational Health, Mobile Medical Services, Behavioral Health, Communication Skills, Computer Skills
Specialization
An active PA license and CPR/BLS certification are required. Experience in Primary Care, Urgent Care, or Occupational Health is preferred, along with knowledge of military systems.
Experience Required
Minimum 2 year(s)
Orthodontist - Part Time at DOCS Health
Oklahoma City, Oklahoma, United States - Full Time
Skills Needed
Orthodontics, Patient Care, X Ray Analysis, Treatment Planning, Appliance Adjustment, Patient Education, Organizational Skills, Microsoft Suite
Specialization
Candidates must have a DDS or DMD from an accredited program with an Orthodontics Specialty and an active, unrestricted State Dental License. Proficiency in essential orthodontic procedures and strong organizational skills are also required.
Experience Required
Minimum 2 year(s)
Psychologist / Neuropsychologist- Work with Veterans at DOCS Health
East Bay Township, Michigan, United States - Full Time
Skills Needed
Psychological Evaluations, Clinical Accuracy, Documentation, Ethical Standards, Ptsd Experience, Attention To Detail, Independent Work
Specialization
Candidates must hold an active state license and have a PhD or PsyD in Psychology from an APA-accredited program. Prior experience with PTSD and psychiatric evaluations is preferred.
Experience Required
Minimum 2 year(s)