ATTRIBUTES

To be successful in this role, you will have:

• A strong understanding of financial planning and reporting systems, including experience using Axiom, Oracle Analytics Cloud (OACs), and Oracle Transactional Business Intelligence (OTBI).
• Demonstrated experience supporting budgeting, forecasting, and reporting processes in a complex organisational environment.
• Proven ability to troubleshoot system issues, lead user acceptance testing, and contribute to system upgrades or transitions (such as Oracle Enterprise Performance Management - EPM).
• Well-developed analytical and data literacy skills, including advanced Excel skills (e.g. pivot tables, formulas, data visualisations).
• Excellent written and verbal communication skills, with the ability to engage and support stakeholders across all levels, including delivering training and preparing user documentation.
• A collaborative mindset with the ability to work across teams and contribute to a culture of continuous improvement and knowledge sharing.

Mandatory Qualifications and Experience

• Tertiary qualification in Finance, Accounting, Business, Information Systems or a related discipline.
• Minimum 3 years of experience in supporting financial planning or reporting systems, preferably Axiom and Oracle reporting tools such as Oracle Analytics Cloud (OACs) and Oracle Transactional Business Intelligence (OTBI).
• Demonstrable experience in supporting budgeting, forecasting, and reporting processes within a large organisation.
• Ability to manage competing priorities and work effectively in a fast-paced environment

Desirable Qualifications and Experience

• Experience with Oracle Enterprise Performance Management (EPM) Planning, Financial Consolidation, or related modules.
• Prior involvement in system implementation, upgrade, or migration projects.
• Knowledge of data modelling and financial reporting structures.

ABOUT THE ROLE

The Senior Financial Systems Reporting Officer plays a key role in supporting business users across the department in the use and adoption of financial planning and reporting systems. The role will primarily support budgeting and forecasting via Axiom, and reporting mainly using Oracle Analytics Cloud (OACs), Oracle Transactional Business Intelligence (OTBI) and other reporting platforms within Financial Systems and Projects branch. As the department transitions from Axiom to Oracle Enterprise Performance Management (EPM), the incumbent will also contribute to the implementation, user readiness, testing, and adoption of the new platform.

KEY RESPONSIBILITIES

• Systems Support and Issue Resolution
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• Provide frontline support for user queries and issues in budgeting and forecasting systems (Axiom and future EPM) and reporting systems Oracle Analytics Cloud (OACs), Oracle Transactional Business Intelligence (OTBI) and other reporting tools).

• Troubleshoot system issues and liaise with technical teams or vendors to resolve incidents.
• Respond to and manage user requests related to system access, report development and data validations.
• System Transition and Implementation of Oracle Enterprise Performance Management (EPM)
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• Support the implementation of Oracle Enterprise Performance Management (EPM), contributing to design, testing, documentation, and user adoption.

• Assist with business readiness activities including data validation, user communications, and training.
• Subject Matter Expert support for the Oracle EPM platform.
• Training and Documentation
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• Develop and maintain user guides, Standard Operating Procedures and other system documentation to ensure clarity and consistency.

• Conduct periodic training sessions and refresher workshops for business users across systems.
• Promote best practices in the use of financial systems and tools.
• Testing and Release Management
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• Lead and coordinate user acceptance testing (UAT) for new system features, enhancements, and patches.

• Perform testing of changes and support users in validating results and understanding implications.
• Communicate system updates, new features, and scheduled outages or changes to the business.
• Continuous Improvement
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• Identify improvement opportunities, and recommend solutions to enhance efficiency.

• Stay current with system upgrades and new features in Axiom, Oracle Analytics Cloud (OACs), OTBI and Oracle EPM.
• Provide input into the development of system roadmaps and user engagement strategies.

To be successful in this role, you will have:

• A strong understanding of financial planning and reporting systems, including experience using Axiom, Oracle Analytics Cloud (OACs), and Oracle Transactional Business Intelligence (OTBI).
• Demonstrated experience supporting budgeting, forecasting, and reporting processes in a complex organisational environment.
• Proven ability to troubleshoot system issues, lead user acceptance testing, and contribute to system upgrades or transitions (such as Oracle Enterprise Performance Management - EPM).
• Well-developed analytical and data literacy skills, including advanced Excel skills (e.g. pivot tables, formulas, data visualisations).
• Excellent written and verbal communication skills, with the ability to engage and support stakeholders across all levels, including delivering training and preparing user documentation.
• A collaborative mindset with the ability to work across teams and contribute to a culture of continuous improvement and knowledge sharing

The Division operates on three levels to fulfil its responsibilities:

• strategic to support decision making
• control, assurance and governance to ensure compliance with legislation and standards; and
• operational to provide functional support and service delivery