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Advanced support engineer for CSS at Oracle Risk Management Services
Zapopan, jalisco, Mexico - Full Time
Skills Needed
Cloud Technologies, Database, Middleware, Consulting, Advisory, Architectural Design, Implementation, Configuration, Cloud Infrastructure, Modernization, Upgrades, Migrations, Technical Issue Resolution, Root Cause Analysis, Customer Communication, Diagnostic Methodologies
Specialization
This role requires strong technical depth, exceptional customer-facing communication skills, and the ability to drive outcomes across diverse environments. Candidates must possess both a Bachelor's and Master's degree in Computer Science, Engineering, or equivalent experience, along with 8 years of related experience, including expertise with Oracle's core products.
Experience Required
Minimum 10 year(s)
Associate Consultant with Java, microservices, core banking at Oracle Risk Management Services
, , India - Full Time
Skills Needed
Core Java, J2ee, Microservices, Springboot, Javascript, Xml, Oracle Sql/Plsql, Oracle Database, Oracle Weblogic, Release Management, Source Control, Communication, Presentation, Documentation, Client Interaction, Digital Banking
Specialization
Candidates must possess a Bachelor’s degree in Computer Science or a related field, along with 1–4 years of software development experience, including at least one year in digital banking projects. Mandatory technical skills include proficiency in Core Java, J2EE, Microservices (like Springboot), JavaScript, XML, and exposure to Oracle SQL/PLSQL and Oracle Weblogic.
Associate Consultant with Java, microservices, core banking at Oracle Risk Management Services
, , India - Full Time
Skills Needed
Java, Microservices, Core Banking, J2ee, Spring Boot, Javascript, Xml, Sql/Plsql, Oracle Database, Weblogic, Release Management, Source Control, Issue Tracking, Digital Banking, Client Interaction, Documentation
Specialization
Candidates must possess a Bachelor's degree in Computer Science or a related field, along with 1–4 years of experience, including at least one year in core banking application development or support. Mandatory technical proficiency includes Core Java, J2EE, Microservices, and Spring Boot, alongside strong English communication skills.
Associate Consultant with Java, microservices, core banking at Oracle Risk Management Services
, , India - Full Time
Skills Needed
Core Java, J2ee, Microservices, Springboot, Javascript, Xml, Oracle Sql, Pl/Sql, Oracle Database, Oracle Weblogic, Source Control, Release Management, Communication, Documentation, Agile, Devops
Specialization
Candidates must have 1-4 years of experience in software development or implementation, with at least one year in banking technology, and hold a Bachelor’s degree in Computer Science or equivalent. Mandatory technical proficiency includes Core Java, Microservices, Springboot, and familiarity with Oracle SQL and application servers like Oracle Weblogic.
Staff Consultant- Java Microservices with Core Banking at Oracle Risk Management Services
, , India - Full Time
Skills Needed
Core Java, J2ee, Spring Boot, Microservices, Javascript, Xml, Oracle Weblogic, Release Management, Source Control, Issue Tracking, Oracle Sql, Pl/Sql, Oracle Database, Agile, Devops, Automated Testing
Specialization
Candidates must have a Bachelor's degree in Computer Science or equivalent, along with 1-4 years of software development experience in banking solutions, including at least one year in core areas. Mandatory technical skills include Core Java, Spring Boot, Microservices, and familiarity with Oracle WebLogic.
Senior Consultant -Functional Test Engineer at Oracle Risk Management Services
Mumbai, maharashtra, India - Full Time
Skills Needed
Functional Testing, Uat, Sdlc, Stlc, Regression Testing, Defect Management, Sql, Jira, Test Case Development, Scenario Testing, Release Coordination, Business Requirements Interpretation, Analytical Skills, Communication
Specialization
Candidates must have 4–8 years of relevant testing experience, deep knowledge of SDLC/STLC, and proficiency in interpreting business requirements to create test scopes and scenarios. Mandatory technical skills include proficiency in SQL for multi-table validation and experience with defect tracking tools like JIRA.
Experience Required
Minimum 5 year(s)
Technical Analyst 3-Support (Suitebuilder) at Oracle Risk Management Services
, , - Full Time
Skills Needed
Post Sales Support, Customer Advocacy, Troubleshooting, Electronic Support Services, Customer Relationships, Technical Support
Specialization
The job requires strong communication skills to facilitate customer relationships and provide assistance on diverse customer situations. Technical knowledge related to troubleshooting and support services is essential.
Technical Analyst 3-Support (Suitebuilder) at Oracle Risk Management Services
, , - Full Time
Skills Needed
Post Sales Support, Customer Advocacy, Troubleshooting, Electronic Support Services, Customer Relationships, Technical Support
Specialization
The job requires a focus on customer support and the ability to troubleshoot technical issues. Strong communication skills and the ability to facilitate customer relationships are essential.
Technical Analyst 3-Support (Suitebuilder) at Oracle Risk Management Services
, , - Full Time
Skills Needed
Post Sales Support, Customer Advocacy, Troubleshooting, Electronic Support Services, Customer Relationships, Technical Support, Communication, Problem Solving
Specialization
The job requires strong communication skills and the ability to troubleshoot customer issues. Experience in customer support and technical environments is beneficial.
Software Development Manager at Oracle Risk Management Services
, , India - Full Time
Skills Needed
Distributed Systems, Cloud Native Technologies, Highly Available Services, Virtualization, Technical Leadership, System Design, Problem Solving, Engineering Management
Specialization
Candidates must be hands-on Engineering Managers with expertise and passion for solving complex problems in distributed systems and cloud-native technologies, requiring 6 to 10+ years of experience. Applicants must be able to read, write, and speak English, and the role is for a People Manager at Career Level M2.
Experience Required
Minimum 10 year(s)
Site Deployment Administrator at Oracle Risk Management Services
Cullowhee, North Carolina, United States - Full Time
Skills Needed
Administrative Support, Coordination, Facility Deployment, Documentation, Logistics, Infrastructure Planning, Data Gathering, Analysis, Performance Monitoring, Capacity Optimization, Scalability, Collaboration, Status Communication, Site Design, Risk Monitoring, Dependency Management
Specialization
This role requires 3 to 5+ years of experience and involves assisting in applying standard site design elements, reviewing historical data, and supporting validation activities while monitoring risks during deployment. Applicants must be able to read, write, and speak English, and visa/work permit sponsorship is not available for this position.
Experience Required
Minimum 2 year(s)
Director, Power Infrastructure Construction at Oracle Risk Management Services
, , United States - Full Time
Skills Needed
Project Management, Power Infrastructure, Construction Management, Utility Projects, Substation Projects, Transmission Projects, Team Leadership, Collaboration, Continuous Improvement, Quality Assurance, Budget Management, Schedule Management, Technical Design, Construction Expertise, Industry Trends, Innovative Delivery Models
Specialization
The role requires strong leadership skills and a deep understanding of power infrastructure delivery. Candidates should be able to align developer and utility-led efforts with organizational objectives.
Experience Required
Minimum 10 year(s)
Java Full Stack Developer-AWS & Python at Oracle Risk Management Services
, , - Full Time
Skills Needed
Java, Spring Boot, Python, Oracle Databases, Sql, Pl/Sql, Aws, Databricks, Api Gateway, Microservices, Data Pipeline, Etl, Automation, Scripting, Performance Optimization, Capital Markets
Specialization
Candidates must have 4 to 8 years of relevant experience in the software industry with strong expertise in Java and Spring Boot. Proficiency in Python, Oracle databases, and AWS cloud services is also required.
Experience Required
Minimum 5 year(s)
Principal Visual Content Designer at Oracle Risk Management Services
, , - Full Time
Skills Needed
Graphic Design, Visual Concepts, Creative Thinking, Collaboration, Presentation Design, Communication, Ai In Enterprise Applications, Product Management, Marketing, Sales Pitches, Keynotes, Outbound Communications, Inclusive Workforce, Innovation, Cloud Solutions
Specialization
The ideal candidate should excel in graphic design and have experience in creating sophisticated visual content. Strong collaboration skills and the ability to communicate effectively are essential.
Experience Required
Minimum 5 year(s)
Staff Consultant- Java Microservices with Core Banking at Oracle Risk Management Services
, , India - Full Time
Skills Needed
Java, Microservices, Core Banking, J2ee, Spring Boot, Javascript, Xml, Oracle Sql, Pl/Sql, Oracle Database, Weblogic, Agile, Devops, Saas, Cloud Deployments, Soa Suite
Specialization
Candidates must possess a Bachelor’s degree in Computer Science or equivalent, with 1–4 years of experience in banking applications, including at least one year in core skills like Core Java, J2EE, and Microservices (Spring Boot). Essential requirements include proficiency in Oracle technologies, strong English communication, and flexibility for travel and rotating shifts.
PhD Software Engineer - Database Technologies at Oracle Risk Management Services
, , United States - Full Time
Skills Needed
C, C++, Java, Algorithms, Data Structures, Computer Architecture, Software Architecture, Distributed Systems, Database Systems, Multithreaded Programming, Concurrent Programming, Parallel Programming, Operating Systems, Ai, Ml
Specialization
Candidates must have completed a PhD in a relevant field by August 2026 and be proficient in C, C++, and Java. Practical experience through internships or research in systems programming areas is also required.
Sales Development Representative at Oracle Risk Management Services
London, England, United Kingdom - Full Time
Skills Needed
Sales Development, Sales Generation, Data Analysis, Business Communication, Presentation Skills, Documentation Skills, Interpersonal Skills, Microsoft Office
Specialization
Candidates should have a college degree and a minimum of 12 months' experience in a sales or business development role. Knowledge of IT and Cloud services is preferred but not mandatory.
Advanced support engineer for CSS at Oracle Risk Management Services
Zapopan, jalisco, Mexico -
Full Time


Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Cloud Technologies, Database, Middleware, Consulting, Advisory, Architectural Design, Implementation, Configuration, Cloud Infrastructure, Modernization, Upgrades, Migrations, Technical Issue Resolution, Root Cause Analysis, Customer Communication, Diagnostic Methodologies

Industry

IT Services and IT Consulting

Description
Advanced support engineer for CSS (Cloud technologies, Database and Middleware) Oracle Customer Success Services provides customers with highly personalized, advanced premium support and services across the full spectrum of Oracle products and technologies. The Advanced Support Engineer is responsible for delivering a wide range of services, including: • Expert-level consulting and advisory engagements • Architectural design, implementation, and configuration • Support for customer Cloud infrastructure, Database and Middleware environments • Modernization initiatives, including upgrades and migrations to the latest cloud platforms • Resolution of complex technical issues and proactive prevention measures This role requires strong technical depth, customer-facing communication skills, and the ability to drive outcomes across diverse environments and stakeholders. Responsibilities: 1. Manage customer escalations and expectations, ensuring the timely delivery of high-quality resolutions to technical issues, with a focus on root cause analysis and prevention. 2. Develop and implement strategies for proactive support that reduce incident volume, increase availability, and accelerate deployments. 3. Communicate with enterprise customers via phone, written correspondence, and electronic channels to identify and resolve technical issues in Oracle Cloud/Middleware/Database products. 4. Leverage all available Oracle resources to advise and consult on best practices for using Oracle products, helping customers avoid future issues. 5. Educate customers and guide them through the problem-solving process. 6. Apply Oracle diagnostic methodologies and procedures when handling and documenting technical issues, ensuring compliance with Support processes, policies, and SLAs. 7. Collaborate on cross-team and cross-product technical issues by working with resources from other groups (e.g., Product Support, Product Development). 8. Research product features and stay current on new releases, functionalities, and related technologies to maintain product expertise. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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Responsibilities
The engineer manages customer escalations, ensuring timely, high-quality resolutions focused on root cause analysis and prevention, while developing proactive support strategies to increase availability and reduce incidents. They communicate with enterprise customers to resolve technical issues in Oracle Cloud/Middleware/Database products and advise on best practices.
Advanced support engineer for CSS at Oracle Risk Management Services
Zapopan, jalisco, Mexico - Full Time
Skills Needed
Cloud Technologies, Database, Middleware, Consulting, Advisory, Architectural Design, Implementation, Configuration, Cloud Infrastructure, Modernization, Upgrades, Migrations, Technical Issue Resolution, Root Cause Analysis, Customer Communication, Diagnostic Methodologies
Specialization
This role requires strong technical depth, exceptional customer-facing communication skills, and the ability to drive outcomes across diverse environments. Candidates must possess both a Bachelor's and Master's degree in Computer Science, Engineering, or equivalent experience, along with 8 years of related experience, including expertise with Oracle's core products.
Experience Required
Minimum 10 year(s)
Associate Consultant with Java, microservices, core banking at Oracle Risk Management Services
, , India - Full Time
Skills Needed
Core Java, J2ee, Microservices, Springboot, Javascript, Xml, Oracle Sql/Plsql, Oracle Database, Oracle Weblogic, Release Management, Source Control, Communication, Presentation, Documentation, Client Interaction, Digital Banking
Specialization
Candidates must possess a Bachelor’s degree in Computer Science or a related field, along with 1–4 years of software development experience, including at least one year in digital banking projects. Mandatory technical skills include proficiency in Core Java, J2EE, Microservices (like Springboot), JavaScript, XML, and exposure to Oracle SQL/PLSQL and Oracle Weblogic.
Associate Consultant with Java, microservices, core banking at Oracle Risk Management Services
, , India - Full Time
Skills Needed
Java, Microservices, Core Banking, J2ee, Spring Boot, Javascript, Xml, Sql/Plsql, Oracle Database, Weblogic, Release Management, Source Control, Issue Tracking, Digital Banking, Client Interaction, Documentation
Specialization
Candidates must possess a Bachelor's degree in Computer Science or a related field, along with 1–4 years of experience, including at least one year in core banking application development or support. Mandatory technical proficiency includes Core Java, J2EE, Microservices, and Spring Boot, alongside strong English communication skills.
Associate Consultant with Java, microservices, core banking at Oracle Risk Management Services
, , India - Full Time
Skills Needed
Core Java, J2ee, Microservices, Springboot, Javascript, Xml, Oracle Sql, Pl/Sql, Oracle Database, Oracle Weblogic, Source Control, Release Management, Communication, Documentation, Agile, Devops
Specialization
Candidates must have 1-4 years of experience in software development or implementation, with at least one year in banking technology, and hold a Bachelor’s degree in Computer Science or equivalent. Mandatory technical proficiency includes Core Java, Microservices, Springboot, and familiarity with Oracle SQL and application servers like Oracle Weblogic.
Staff Consultant- Java Microservices with Core Banking at Oracle Risk Management Services
, , India - Full Time
Skills Needed
Core Java, J2ee, Spring Boot, Microservices, Javascript, Xml, Oracle Weblogic, Release Management, Source Control, Issue Tracking, Oracle Sql, Pl/Sql, Oracle Database, Agile, Devops, Automated Testing
Specialization
Candidates must have a Bachelor's degree in Computer Science or equivalent, along with 1-4 years of software development experience in banking solutions, including at least one year in core areas. Mandatory technical skills include Core Java, Spring Boot, Microservices, and familiarity with Oracle WebLogic.
Senior Consultant -Functional Test Engineer at Oracle Risk Management Services
Mumbai, maharashtra, India - Full Time
Skills Needed
Functional Testing, Uat, Sdlc, Stlc, Regression Testing, Defect Management, Sql, Jira, Test Case Development, Scenario Testing, Release Coordination, Business Requirements Interpretation, Analytical Skills, Communication
Specialization
Candidates must have 4–8 years of relevant testing experience, deep knowledge of SDLC/STLC, and proficiency in interpreting business requirements to create test scopes and scenarios. Mandatory technical skills include proficiency in SQL for multi-table validation and experience with defect tracking tools like JIRA.
Experience Required
Minimum 5 year(s)
Technical Analyst 3-Support (Suitebuilder) at Oracle Risk Management Services
, , - Full Time
Skills Needed
Post Sales Support, Customer Advocacy, Troubleshooting, Electronic Support Services, Customer Relationships, Technical Support
Specialization
The job requires strong communication skills to facilitate customer relationships and provide assistance on diverse customer situations. Technical knowledge related to troubleshooting and support services is essential.
Technical Analyst 3-Support (Suitebuilder) at Oracle Risk Management Services
, , - Full Time
Skills Needed
Post Sales Support, Customer Advocacy, Troubleshooting, Electronic Support Services, Customer Relationships, Technical Support
Specialization
The job requires a focus on customer support and the ability to troubleshoot technical issues. Strong communication skills and the ability to facilitate customer relationships are essential.
Technical Analyst 3-Support (Suitebuilder) at Oracle Risk Management Services
, , - Full Time
Skills Needed
Post Sales Support, Customer Advocacy, Troubleshooting, Electronic Support Services, Customer Relationships, Technical Support, Communication, Problem Solving
Specialization
The job requires strong communication skills and the ability to troubleshoot customer issues. Experience in customer support and technical environments is beneficial.
Software Development Manager at Oracle Risk Management Services
, , India - Full Time
Skills Needed
Distributed Systems, Cloud Native Technologies, Highly Available Services, Virtualization, Technical Leadership, System Design, Problem Solving, Engineering Management
Specialization
Candidates must be hands-on Engineering Managers with expertise and passion for solving complex problems in distributed systems and cloud-native technologies, requiring 6 to 10+ years of experience. Applicants must be able to read, write, and speak English, and the role is for a People Manager at Career Level M2.
Experience Required
Minimum 10 year(s)
Site Deployment Administrator at Oracle Risk Management Services
Cullowhee, North Carolina, United States - Full Time
Skills Needed
Administrative Support, Coordination, Facility Deployment, Documentation, Logistics, Infrastructure Planning, Data Gathering, Analysis, Performance Monitoring, Capacity Optimization, Scalability, Collaboration, Status Communication, Site Design, Risk Monitoring, Dependency Management
Specialization
This role requires 3 to 5+ years of experience and involves assisting in applying standard site design elements, reviewing historical data, and supporting validation activities while monitoring risks during deployment. Applicants must be able to read, write, and speak English, and visa/work permit sponsorship is not available for this position.
Experience Required
Minimum 2 year(s)
Director, Power Infrastructure Construction at Oracle Risk Management Services
, , United States - Full Time
Skills Needed
Project Management, Power Infrastructure, Construction Management, Utility Projects, Substation Projects, Transmission Projects, Team Leadership, Collaboration, Continuous Improvement, Quality Assurance, Budget Management, Schedule Management, Technical Design, Construction Expertise, Industry Trends, Innovative Delivery Models
Specialization
The role requires strong leadership skills and a deep understanding of power infrastructure delivery. Candidates should be able to align developer and utility-led efforts with organizational objectives.
Experience Required
Minimum 10 year(s)
Java Full Stack Developer-AWS & Python at Oracle Risk Management Services
, , - Full Time
Skills Needed
Java, Spring Boot, Python, Oracle Databases, Sql, Pl/Sql, Aws, Databricks, Api Gateway, Microservices, Data Pipeline, Etl, Automation, Scripting, Performance Optimization, Capital Markets
Specialization
Candidates must have 4 to 8 years of relevant experience in the software industry with strong expertise in Java and Spring Boot. Proficiency in Python, Oracle databases, and AWS cloud services is also required.
Experience Required
Minimum 5 year(s)
Principal Visual Content Designer at Oracle Risk Management Services
, , - Full Time
Skills Needed
Graphic Design, Visual Concepts, Creative Thinking, Collaboration, Presentation Design, Communication, Ai In Enterprise Applications, Product Management, Marketing, Sales Pitches, Keynotes, Outbound Communications, Inclusive Workforce, Innovation, Cloud Solutions
Specialization
The ideal candidate should excel in graphic design and have experience in creating sophisticated visual content. Strong collaboration skills and the ability to communicate effectively are essential.
Experience Required
Minimum 5 year(s)
Staff Consultant- Java Microservices with Core Banking at Oracle Risk Management Services
, , India - Full Time
Skills Needed
Java, Microservices, Core Banking, J2ee, Spring Boot, Javascript, Xml, Oracle Sql, Pl/Sql, Oracle Database, Weblogic, Agile, Devops, Saas, Cloud Deployments, Soa Suite
Specialization
Candidates must possess a Bachelor’s degree in Computer Science or equivalent, with 1–4 years of experience in banking applications, including at least one year in core skills like Core Java, J2EE, and Microservices (Spring Boot). Essential requirements include proficiency in Oracle technologies, strong English communication, and flexibility for travel and rotating shifts.
PhD Software Engineer - Database Technologies at Oracle Risk Management Services
, , United States - Full Time
Skills Needed
C, C++, Java, Algorithms, Data Structures, Computer Architecture, Software Architecture, Distributed Systems, Database Systems, Multithreaded Programming, Concurrent Programming, Parallel Programming, Operating Systems, Ai, Ml
Specialization
Candidates must have completed a PhD in a relevant field by August 2026 and be proficient in C, C++, and Java. Practical experience through internships or research in systems programming areas is also required.
Sales Development Representative at Oracle Risk Management Services
London, England, United Kingdom - Full Time
Skills Needed
Sales Development, Sales Generation, Data Analysis, Business Communication, Presentation Skills, Documentation Skills, Interpersonal Skills, Microsoft Office
Specialization
Candidates should have a college degree and a minimum of 12 months' experience in a sales or business development role. Knowledge of IT and Cloud services is preferred but not mandatory.
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