Description

Our UCLA Health Santa Monica Hospital is seeking to hire a full-time Front Desk Assistant to join the Department of Orthopedic Surgery. Primary duties include:

• Answering and directing central phone lines
• Front desk duties (greeting, check-in, discharge, preparation of patient charts, etc.)
• Patient scheduling, interviewing, encounter registration
• Verifying insurance benefits and record benefit for finance review
• Monitoring collection, quality control, and processing of charge documents
• Updating referrals and new authorization dates and extended treatments
• Other administrative duties as assigned

Please note, all employees are required to float or travel to all UCLA Orthopaedic Clinics as assigned.
Salary range: $26.42/hr - $37.49/hr
Qualifications
Working knowledge of Medi-cal, HMO’s, PPO’s, third party payors, authorization and eligibility requirements and regulations
Knowledge of medical terminology
Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized system
Knowledge of patient related policies and procedures
Knowledge of Microsoft Work, Windows, Outlook, and other PC applications
Knowledge of Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)
Skill in performing basic arithmetic operations
Sufficient typing skills
Strong communication skills
Ability to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the publi

• Answering and directing central phone lines
• Front desk duties (greeting, check-in, discharge, preparation of patient charts, etc.)
• Patient scheduling, interviewing, encounter registration
• Verifying insurance benefits and record benefit for finance review
• Monitoring collection, quality control, and processing of charge documents
• Updating referrals and new authorization dates and extended treatments
• Other administrative duties as assigne