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Manager, Patient & Site Engagement at Johnson Johnson
High Wycombe, England, United Kingdom - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Life Sciences, Regulatory Operations, Operational Planning
Specialization
Biology, Chemistry
Qualification
BSc
Experience Required
Minimum 6 year(s)
Sonographer- full-time, outpatient at UD Staffing, LLC
Knoxville, Tennessee, United States - Full Time
Skills Needed
Registered Vascular Sonographer, Diagnostic Sonography, Patient Care, Health Insurance, 401(k), Disability Insurance, Employee Assistance Program, Bonus Program, Shift Differential Pay
Specialization
Candidates must be graduates of an approved diagnostic sonography program and hold relevant certifications. Registration through the American Registry of Diagnostic Medical Sonographers or ARRT is required, along with RVT certification and one additional specialty certification.
Experience Required
Minimum 2 year(s)
Intake Therapist- Adult outpatient at The Guidance Center
Southgate, Michigan, United States - Full Time
Skills Needed
Intake Assessments, Motivational Interviewing, Person Centered Planning, Safety Plans, Therapeutic Alliances, Cultural Competency, Organizational Skills, Communication Skills
Specialization
Candidates must have a Master’s degree in Social Work, Psychology, or Counseling, along with state licensure and at least one year of post-Master’s experience in mental health treatment. Additional credentials such as CAADC and Qualified Mental Health Professional are required within specified timeframes.
Experience Required
Minimum 2 year(s)
Patient Service Representative III at University of California Riverside
Riverside, CA 92521, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Patient Experience Support Officer at NHS Scotland
Kirkcaldy KY2 5AH, , United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills
Qualification
Graduate
Patient Access Supervisor - Remote at Medtronic
Minnesota, Minnesota, USA - Full Time
Skills Needed
Life Insurance, Health, Vice Presidents, Disabilities
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Receptionist - Patient Coordinator at Vision Scotland
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Patient Services Representative II at Sutter Health
Santa Clara, California, United States - Full Time
Skills Needed
Patient Check In, Appointment Scheduling, Electronic Health Record, Insurance Policies, Patient Billing, Communication Skills, Time Management, Organizational Skills, Microsoft Office Suite, Problem Solving, Team Collaboration, Privacy Compliance, Customer Service, Healthcare Forms, Payment Collection, Intake Procedures
Specialization
Candidates should have a high school diploma or equivalent experience, along with at least 1 year of relevant experience. Basic knowledge of insurance policies, strong communication skills, and proficiency in computer applications are also required.
Patient Services Representative II at Sutter Health
Santa Clara, California, United States - Full Time
Skills Needed
Patient Check In, Appointment Scheduling, Electronic Health Record, Insurance Policies, Patient Billing, Communication Skills, Time Management, Organizational Skills, Microsoft Office Suite, Problem Solving, Team Collaboration, Privacy Compliance, Customer Service, Intake Procedures, Payment Collection
Specialization
Requires a high school diploma or equivalent experience and at least 1 year of recent relevant experience. Basic knowledge of insurance policies, patient billing, and strong communication skills are essential.
Patient Services Representative II at Sutter Health
Santa Clara, California, United States - Full Time
Skills Needed
Patient Check In, Appointment Scheduling, Electronic Health Record, Insurance Policies, Patient Billing, Communication Skills, Time Management, Organizational Skills, Microsoft Office Suite, Problem Solving, Team Collaboration, Privacy Compliance, Customer Service, Healthcare Forms, Payment Collection, Intake Procedures
Specialization
A high school diploma or equivalent education/experience is required, along with 1 year of recent relevant experience. Candidates should possess basic knowledge of insurance policies and procedures, as well as strong communication and organizational skills.
Patient Journey Partner - Oncology at F. Hoffmann-La Roche Ltd - Poland
, Gauteng, South Africa - Full Time
Skills Needed
Customer Centric Leadership, Strategic Innovation, Collaborative Communication, Agility, Resilience, Healthcare Stakeholder Engagement, Patient Journey Expertise, Cross Functional Collaboration, Problem Solving, Relationship Building, Data Analysis, Healthcare Solutions, Commercial Processes, Digital Innovation, Oncology Knowledge, Patient Experience Improvement
Specialization
A university degree in scientific, business, or economic disciplines is essential, with an advanced degree in life sciences or an MBA as an advantage. Candidates should have 5-7 years of experience in the pharmaceutical or healthcare sector, ideally with exposure to oncology.
Experience Required
Minimum 5 year(s)
ZFA (m/w/d) - Für Patientenannahme at Invicta Consulting
München, Brandenburg, Germany - Full Time
Skills Needed
Medical Training, Independent Work, Edv Skills, Knowledge Of Industry Specific Software, Patient Reception, Appointment Scheduling, Administrative Tasks
Specialization
Candidates should have a medical background as a ZFA or MFA and demonstrate an independent working style. Familiarity with computer systems and ideally industry-specific software is required.
Clinical Nurse Coordinator - Outpatient Plastic Surgery Clinic at Texas Children's Careers
Houston, Texas, United States - Full Time
Skills Needed
Nursing Care, Patient Advocacy, Health Teaching, Care Coordination, Communication Skills, Critical Thinking, Customer Service, Teamwork, Flexibility, Supervision, Education Coordination, Diagnostic Imaging Coordination, Staffing Management
Specialization
A Bachelor’s degree in nursing or an associate’s degree with enrollment in a BSN program is required. Candidates must have an RN license, BLS certification, and at least 3 years of nursing experience.
Experience Required
Minimum 2 year(s)
Clinical Ambulatory Services Rep II - Outpatient Audiology Clinic at Texas Children's Careers
Katy, Texas, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Demographic Data Verification, Appointment Confirmation, Charge Entry, Interpreter Services, Office Support, Supply Management, Equipment Maintenance, Correspondence Management, Mail Distribution, Patient Throughput, Clinical Experience, Bilingual, Healthcare Knowledge, Pediatric Experience
Specialization
Candidates must have a high school diploma or GED and a certified medical assistant qualification. A minimum of 2 years of experience in a clinical setting is required, with healthcare and pediatric experience preferred.
Experience Required
Minimum 2 year(s)
Nurse Practitioner - Part time or Full Time Out Patient Cardiology at Cambridge Cardiac Care
Cambridge, ON, Canada - Full Time
Skills Needed
Nurses, Collaboration, Adverse Events, Drawing Blood
Qualification
Graduate
HR Manager at patientNOW
Remote, Oregon, USA - Full Time
Skills Needed
Decision Making, Design, Alternative Solutions, Technology, Internal Communications, Business Ethics, Openness, Automation Tools, Data Systems, Team Spirit
Specialization
Human resources business administration or a related field
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Vehicle Technician and MOT Tester at VIKTORS AUTO CARE LIMITED
Swansea SA5 9JU, , United Kingdom - Full Time
Skills Needed
Heavy Lifting, Power Tools, Hand Tools, Vehicle Safety
Qualification
Graduate
IT Technician at Lionheart Educational Trust
Leicester LE4 4GH, , United Kingdom - Full Time
Skills Needed
Young People, Role Model, It Service, Travel, Electrical Equipment, Parking, Children, Communications
Qualification
Graduate
IT Technician at GTI Laboratories
Scottsdale, AZ 85260, USA - Full Time
Skills Needed
Customer Service, Communication Skills, A+, Customer Service Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Geotechnician at Barnson Pty Ltd
Orange NSW 2800, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Manager, Patient & Site Engagement at Johnson Johnson
High Wycombe, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

14 Oct, 25

Salary

0.0

Posted On

15 Jul, 25

Experience

6 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Interpersonal Skills, Communication Skills, Life Sciences, Regulatory Operations, Operational Planning

Industry

Pharmaceuticals

Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

WHILE WE HAVE A PREFERRED CANDIDATE FOR THIS POSITION, WE WELCOME APPLICATIONS FROM ALL QUALIFIED INDIVIDUALS.

The Manager, PSE is responsible for the execution of programmatic recruitment, retention, and engagement strategies. They will collaborate with local, site facing roles as well as through counterparts in the Innovation & Advocacy teams within Global Development to shape fit-for-purpose strategies and tactics. The Manager PSE will be responsible for developing and training on materials and monitoring recruitment progress to meet local submission timelines.

QUALIFICATIONS/REQUIREMENTS:

  • BS degree or equivalent, preferred areas of study include Life Sciences (Life Sciences (e.g., Biology, Chemistry, Biochemistry, Nursing, Pharmacy)
  • Minimum of 6 years in Pharmaceutical, Healthcare or related industries.
  • Requires clinical research operational knowledge and experience across multiple phases of studies (Phase I-IV); knowledge of GCP and a good understanding of the processes associated with study / site feasibility, study/project management, monitoring, clinical and regulatory operations.
  • Broad-based experience in data analytics / evaluation; ability to leverage, interpret, represent, and drive unbiased data insight into clinical trial operational planning.
  • Advanced skills to develop deep insights, uncover unmet needs, drive innovation, inspire, develop, collaborate, and lead within a global matrixed team.
  • Exceptional interpersonal skills, including ability to persuade, negotiate, and moderate conflict. Strong presentation and communication skills.
Responsibilities

YOU WILL BE RESPONSIBLE FOR:

  • Shape and execute TA / DAS / Program / Trial level programmatic, patient and site engagement strategies in support of overall PSE and/or FDA DAP plan in partnership with regional and country teams.
  • Collaborate with site-facing roles on site-facing activities to obtain insight for the tailoring of fit-for purpose plans and tactics.
  • Create site-facing materials and train site-facing teams throughout the end-to-end process.
  • Manage recruitment timelines to meet the local submission process and maintain documentation of recruitment development and implementation requirements to ensure quality standards are met.
  • Identify and provide Key Performance Indicators (KPI) and conduct Return on Investment (ROI) analysis to determine the effectiveness of recruitment and engagement strategies and tactics.
  • Train and support individual study teams across the Cross-TA portfolio’s in developing a diversity plan, ensuring equitable access to Johnson and Johnson studies; contribute to protocol design to incorporate patient and site voice and local insight.

ADDITIONAL RESPONSIBILITIES MAY INCLUDE:

  • Lead program-wide global Advisory patient councils.
  • Map out data sources and partner organizations/suppliers that will help address recruitment challenges.
  • Support building data-based CRM tool tracking site engagement metrics.
  • Attend congresses to understand PSE landscape within the indication / TA.
  • Mentor & support onboarding of new team members.
  • Foster employee engagement, inclusion, and Credo Behaviors.
Manager, Patient & Site Engagement at Johnson Johnson
High Wycombe, England, United Kingdom - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Life Sciences, Regulatory Operations, Operational Planning
Specialization
Biology, Chemistry
Qualification
BSc
Experience Required
Minimum 6 year(s)
Sonographer- full-time, outpatient at UD Staffing, LLC
Knoxville, Tennessee, United States - Full Time
Skills Needed
Registered Vascular Sonographer, Diagnostic Sonography, Patient Care, Health Insurance, 401(k), Disability Insurance, Employee Assistance Program, Bonus Program, Shift Differential Pay
Specialization
Candidates must be graduates of an approved diagnostic sonography program and hold relevant certifications. Registration through the American Registry of Diagnostic Medical Sonographers or ARRT is required, along with RVT certification and one additional specialty certification.
Experience Required
Minimum 2 year(s)
Intake Therapist- Adult outpatient at The Guidance Center
Southgate, Michigan, United States - Full Time
Skills Needed
Intake Assessments, Motivational Interviewing, Person Centered Planning, Safety Plans, Therapeutic Alliances, Cultural Competency, Organizational Skills, Communication Skills
Specialization
Candidates must have a Master’s degree in Social Work, Psychology, or Counseling, along with state licensure and at least one year of post-Master’s experience in mental health treatment. Additional credentials such as CAADC and Qualified Mental Health Professional are required within specified timeframes.
Experience Required
Minimum 2 year(s)
Patient Service Representative III at University of California Riverside
Riverside, CA 92521, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Patient Experience Support Officer at NHS Scotland
Kirkcaldy KY2 5AH, , United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills
Qualification
Graduate
Patient Access Supervisor - Remote at Medtronic
Minnesota, Minnesota, USA - Full Time
Skills Needed
Life Insurance, Health, Vice Presidents, Disabilities
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Receptionist - Patient Coordinator at Vision Scotland
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Patient Services Representative II at Sutter Health
Santa Clara, California, United States - Full Time
Skills Needed
Patient Check In, Appointment Scheduling, Electronic Health Record, Insurance Policies, Patient Billing, Communication Skills, Time Management, Organizational Skills, Microsoft Office Suite, Problem Solving, Team Collaboration, Privacy Compliance, Customer Service, Healthcare Forms, Payment Collection, Intake Procedures
Specialization
Candidates should have a high school diploma or equivalent experience, along with at least 1 year of relevant experience. Basic knowledge of insurance policies, strong communication skills, and proficiency in computer applications are also required.
Patient Services Representative II at Sutter Health
Santa Clara, California, United States - Full Time
Skills Needed
Patient Check In, Appointment Scheduling, Electronic Health Record, Insurance Policies, Patient Billing, Communication Skills, Time Management, Organizational Skills, Microsoft Office Suite, Problem Solving, Team Collaboration, Privacy Compliance, Customer Service, Intake Procedures, Payment Collection
Specialization
Requires a high school diploma or equivalent experience and at least 1 year of recent relevant experience. Basic knowledge of insurance policies, patient billing, and strong communication skills are essential.
Patient Services Representative II at Sutter Health
Santa Clara, California, United States - Full Time
Skills Needed
Patient Check In, Appointment Scheduling, Electronic Health Record, Insurance Policies, Patient Billing, Communication Skills, Time Management, Organizational Skills, Microsoft Office Suite, Problem Solving, Team Collaboration, Privacy Compliance, Customer Service, Healthcare Forms, Payment Collection, Intake Procedures
Specialization
A high school diploma or equivalent education/experience is required, along with 1 year of recent relevant experience. Candidates should possess basic knowledge of insurance policies and procedures, as well as strong communication and organizational skills.
Patient Journey Partner - Oncology at F. Hoffmann-La Roche Ltd - Poland
, Gauteng, South Africa - Full Time
Skills Needed
Customer Centric Leadership, Strategic Innovation, Collaborative Communication, Agility, Resilience, Healthcare Stakeholder Engagement, Patient Journey Expertise, Cross Functional Collaboration, Problem Solving, Relationship Building, Data Analysis, Healthcare Solutions, Commercial Processes, Digital Innovation, Oncology Knowledge, Patient Experience Improvement
Specialization
A university degree in scientific, business, or economic disciplines is essential, with an advanced degree in life sciences or an MBA as an advantage. Candidates should have 5-7 years of experience in the pharmaceutical or healthcare sector, ideally with exposure to oncology.
Experience Required
Minimum 5 year(s)
ZFA (m/w/d) - Für Patientenannahme at Invicta Consulting
München, Brandenburg, Germany - Full Time
Skills Needed
Medical Training, Independent Work, Edv Skills, Knowledge Of Industry Specific Software, Patient Reception, Appointment Scheduling, Administrative Tasks
Specialization
Candidates should have a medical background as a ZFA or MFA and demonstrate an independent working style. Familiarity with computer systems and ideally industry-specific software is required.
Clinical Nurse Coordinator - Outpatient Plastic Surgery Clinic at Texas Children's Careers
Houston, Texas, United States - Full Time
Skills Needed
Nursing Care, Patient Advocacy, Health Teaching, Care Coordination, Communication Skills, Critical Thinking, Customer Service, Teamwork, Flexibility, Supervision, Education Coordination, Diagnostic Imaging Coordination, Staffing Management
Specialization
A Bachelor’s degree in nursing or an associate’s degree with enrollment in a BSN program is required. Candidates must have an RN license, BLS certification, and at least 3 years of nursing experience.
Experience Required
Minimum 2 year(s)
Clinical Ambulatory Services Rep II - Outpatient Audiology Clinic at Texas Children's Careers
Katy, Texas, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Demographic Data Verification, Appointment Confirmation, Charge Entry, Interpreter Services, Office Support, Supply Management, Equipment Maintenance, Correspondence Management, Mail Distribution, Patient Throughput, Clinical Experience, Bilingual, Healthcare Knowledge, Pediatric Experience
Specialization
Candidates must have a high school diploma or GED and a certified medical assistant qualification. A minimum of 2 years of experience in a clinical setting is required, with healthcare and pediatric experience preferred.
Experience Required
Minimum 2 year(s)
Nurse Practitioner - Part time or Full Time Out Patient Cardiology at Cambridge Cardiac Care
Cambridge, ON, Canada - Full Time
Skills Needed
Nurses, Collaboration, Adverse Events, Drawing Blood
Qualification
Graduate
HR Manager at patientNOW
Remote, Oregon, USA - Full Time
Skills Needed
Decision Making, Design, Alternative Solutions, Technology, Internal Communications, Business Ethics, Openness, Automation Tools, Data Systems, Team Spirit
Specialization
Human resources business administration or a related field
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Vehicle Technician and MOT Tester at VIKTORS AUTO CARE LIMITED
Swansea SA5 9JU, , United Kingdom - Full Time
Skills Needed
Heavy Lifting, Power Tools, Hand Tools, Vehicle Safety
Qualification
Graduate
IT Technician at Lionheart Educational Trust
Leicester LE4 4GH, , United Kingdom - Full Time
Skills Needed
Young People, Role Model, It Service, Travel, Electrical Equipment, Parking, Children, Communications
Qualification
Graduate
IT Technician at GTI Laboratories
Scottsdale, AZ 85260, USA - Full Time
Skills Needed
Customer Service, Communication Skills, A+, Customer Service Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Geotechnician at Barnson Pty Ltd
Orange NSW 2800, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
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