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Patient & Family Concierge at UPMC
, Pennsylvania, United States - Full Time
Skills Needed
Compassionate Service, Patient Support, Family Support, Destination Coordination, Environmental Services, Dietary Services, Transportation Services, Supply Management, Equipment Management, Patient Mobility, Bed Management, Meal Delivery, Customer Service, Communication, Organization, Attention To Detail
Specialization
Candidates must have a high school diploma or equivalent, or one year of job experience. Previous healthcare or customer service experience is preferred but not required.
Outpatient Reception Clerk at The Newcastle upon Tyne Hospitals NHS Foundation Trust
NUTN4, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Experience Manager at eHarley Street
Hinckley LE10, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Patient Scheduler, FT, Day at Prisma Health
Greenville, South Carolina, United States - Full Time
Skills Needed
Scheduling, Patient Coordination, Medical Terminology, Communication, Telephone Equipment, Windows Proficiency
Specialization
A high school diploma or equivalent is required, along with a minimum of 3 years of experience. Familiarity with medical terminology and proficiency in telephone equipment and Windows are also required.
Experience Required
Minimum 2 year(s)
Patient Admissions Officer at Macquarie University Hospital
MU, New South Wales, Australia - Full Time
Skills Needed
Professional Manner, Communication Skills, Customer Service, Eclipse
Qualification
Graduate
Patient Support Specialist at Casa Esperanza
Boston, Massachusetts, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Data Entry, Insurance Verification, Bilingual, Problem Resolution, Organizational Skills, Teamwork, Time Management, Compassion, Interpersonal Skills, Attention To Detail, Adaptability, Ethical Boundaries, Scheduling, Administrative Support
Specialization
Candidates should have experience in a front desk role, strong communication skills, and the ability to work independently and as part of a team. Bilingual in English and Spanish is required, along with a high school diploma or GED.
Patient Contact Specialist at GEISINGER SYSTEM SERVICES
, Pennsylvania, United States - Full Time
Skills Needed
Communication, Computer Literacy, Customer Service, Proficiency In Computer Operations, Adaptability, Medical Terminology
Specialization
A high school diploma or equivalent is required along with a minimum of one year of related work experience. Proficiency in computer operations and familiarity with medical terminology are preferred.
Patient Contact Specialist at GEISINGER SYSTEM SERVICES
, Pennsylvania, United States - Full Time
Skills Needed
Computer Literacy, Customer Service, Interpersonal Communication, Working Independently
Specialization
A high school diploma or equivalent is required along with a minimum of one year of related work experience. Proficiency in computer operations and familiarity with medical terminology are preferred.
Dental Patient Coordinator at Dental Metrics Maven
Calgary, AB, Canada - Full Time
Skills Needed
Team Leadership, Dental Insurance, Coaching, Communication Skills
Qualification
Graduate
Dental Patient Coordinator at Riccobene Associates Family Dentistry
Oxford, North Carolina, United States - Full Time
Skills Needed
Communication Skills, Organization Skills, Attention To Detail, Computer Skills, Ethical Conduct, Confidentiality, Multi Tasking, Patient Management, Customer Service, Teamwork, Independent Thinking, Flexibility, Reliability, Time Management, Problem Solving, Scheduling
Specialization
Candidates must have a high school diploma or higher and be reliable, with the ability to work in a fast-paced environment. Strong communication skills and attention to detail are essential, along with a willingness to learn and adapt.
Patient & Family Concierge at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Compassionate Service, Administrative Tasks, Patient Assistance, Confidentiality, Resource Management, Inventory Monitoring, Phone Handling, Cleaning, Organizing, Supply Management, Maintenance Reporting, Visitor Assistance, Meal Delivery, Parking Validation, Scooter Management, Public Area Maintenance
Specialization
A high school diploma or equivalent is required, or one year of previous job experience in lieu of a diploma. Clearances with renewal are also necessary for this position.
Patients Access Specialist at Summit Pacific Medical Center
Elma, Washington, United States - Full Time
Skills Needed
N/A
Specialization
Candidates should possess strong communication skills and a commitment to patient care. Experience in a healthcare setting is preferred but not mandatory.
Patient Contact Specialist at GEISINGER SYSTEM SERVICES
, Pennsylvania, United States - Full Time
Skills Needed
Computer Operations, Adaptability, Medical Terminology, Scheduling, Registration, Insurance, Communication, Teamwork, Training, Problem Solving, Technical Troubleshooting, Customer Service, Multi Channel Messaging, Quality Assurance, Time Management, Prioritization
Specialization
Candidates must have a high school diploma or equivalent and at least one year of related work experience. Proficiency in computer operations and familiarity with medical terminology are preferred.
Patient Contact Specialist at GEISINGER SYSTEM SERVICES
, Pennsylvania, United States - Full Time
Skills Needed
Communication, Computer Literacy, Customer Service, Proficiency In Computer Operations, Adaptability, Medical Terminology
Specialization
A high school diploma or equivalent is required, along with a minimum of one year of related work experience. Proficiency in computer operations and familiarity with medical terminology are preferred.
Team Lead, Patient Support at Knipper HEALTH
, Florida, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Interpersonal Skills, Attention To Detail, Multi Tasking, Conflict Resolution, Computer Proficiency, Team Player, Training And Development, Reporting, Patient Support, Administrative Duties, Pharmacy Knowledge, Time Management, Judgment
Specialization
Candidates must have a high school diploma or equivalent, with six months of call center and administrative experience preferred. Familiarity with Microsoft Office and pharmacy or medical experience is desired.
Patient Intake Coordinator at Radiology Regional Center
Cape Coral, Florida, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Interpersonal Skills, Guest Service, Computer Skills, Medical Experience
Specialization
Candidates should have excellent communication and interpersonal skills, along with strong computer skills. A high school diploma or GED is required, and experience in a medical setting is preferred.
Patient Intake Coordinator at Radiology Regional Center
Naples, Florida, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Interpersonal Skills, Guest Service, Computer Skills, Medical Experience
Specialization
Candidates should have strong attention to detail and excellent communication skills. A high school diploma or GED is required, and experience in a medical setting is preferred.
Patient Intake Coordinator at Radiology Regional Center
Naples, Florida, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Interpersonal Skills, Guest Service, Computer Skills, Medical Experience
Specialization
Candidates should have strong attention to detail and excellent communication skills, with a preference for experience in a medical setting. A High School Diploma or GED is required.
Patient Services Attendant at Peter MacCallum Cancer Centre
Melbourne, Victoria, Australia - Full Time
Skills Needed
Certificate Iii In Health Services Assistance, Empathy, Customer Service, Communication Skills, Multitasking, Prioritization, Cleaning, Teamwork, Initiative, Attention To Detail, Personal Hygiene, Time Management, Adaptability, Problem Solving, Patient Care
Specialization
Candidates must hold a Certificate III in Health Services Assistance and possess excellent communication skills. Previous experience as a PSA or hospital cleaner is preferred, along with the ability to work independently or as part of a team.
Patient Service Specialist at Concentra
Milwaukee, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Skills, Compassion, Flexibility, Initiative, Service Mentality, Time Management, Teamwork, Confidentiality, Multi Line Phone Management
Specialization
Candidates must have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
Patient & Family Concierge at UPMC
, Pennsylvania, United States -
Full Time


Start Date

Immediate

Expiry Date

24 Jan, 26

Salary

0.0

Posted On

26 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Compassionate Service, Patient Support, Family Support, Destination Coordination, Environmental Services, Dietary Services, Transportation Services, Supply Management, Equipment Management, Patient Mobility, Bed Management, Meal Delivery, Customer Service, Communication, Organization, Attention to Detail

Industry

Hospitals and Health Care

Description
UPMC Somerset is seeking a full-time Patient and Family Concierge to support their Acute Care Units! The schedule for this position will work variable shifts and will require rotating weekend and holiday shifts. This is a great, entry-level position for anyone looking to start their healthcare career! Candidates with all experience levels will be considered. Purpose: The Patient & Family Concierge is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, and supply/equipment management. Above all, the Concierge will remain focused on patient and guest satisfaction and quality of care from first to last impression. Responsibilities: Destination Coordination: Greet patients and families warmly, providing directions and escort assistance. Share patient information appropriately while respecting confidentiality. Environmental Services: Clean and organize assigned areas, including patient rooms and public spaces. Replenish supplies and report maintenance issues. Dietary Services: Assemble and serve meals according to diet orders. Maintain food safety and quality, and follow sanitation regulations. Transportation Services: Safely transport patients, equipment, and lab specimens. Inspect and disinfect transportation equipment, and record data electronically. Supply & Equipment Management: Order and organize unit-specific supplies and equipment. Deliver supplies and maintain inventory, checking expiration dates. General: Answer unit phones and respond to call lights. Interact with patients, assess needs, and ensure all areas are satisfactorily maintained. Parking Assistance: Issue parking discounts and free passes. Assist with parking cashier functions and validate patient parking. Patient Mobility: Prompt patient mobility as appropriate, involving clinical staff when needed. Track patient belongings upon admission. Bed Management: Make beds and change linens in patient discharge rooms. Ensure all areas are properly cleaned and in good repair. Meal Delivery: Deliver and set up patient meal trays, ensuring proper identification. Provide additional nourishments upon request. Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times. High School diploma OR active High School/GED program enrollment OR one year of previous job experience required in lieu of HS Diploma/GED. Previous experience in health care or customer service is a plus but not required. Ability to follow written and verbal instructions. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities
The Patient & Family Concierge provides compassionate service and support to patients, families, and visitors in the hospital. Responsibilities include coordinating destinations, assisting with environmental services, dietary needs, transportation, and ensuring patient satisfaction.
Patient & Family Concierge at UPMC
, Pennsylvania, United States - Full Time
Skills Needed
Compassionate Service, Patient Support, Family Support, Destination Coordination, Environmental Services, Dietary Services, Transportation Services, Supply Management, Equipment Management, Patient Mobility, Bed Management, Meal Delivery, Customer Service, Communication, Organization, Attention To Detail
Specialization
Candidates must have a high school diploma or equivalent, or one year of job experience. Previous healthcare or customer service experience is preferred but not required.
Outpatient Reception Clerk at The Newcastle upon Tyne Hospitals NHS Foundation Trust
NUTN4, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Experience Manager at eHarley Street
Hinckley LE10, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Patient Scheduler, FT, Day at Prisma Health
Greenville, South Carolina, United States - Full Time
Skills Needed
Scheduling, Patient Coordination, Medical Terminology, Communication, Telephone Equipment, Windows Proficiency
Specialization
A high school diploma or equivalent is required, along with a minimum of 3 years of experience. Familiarity with medical terminology and proficiency in telephone equipment and Windows are also required.
Experience Required
Minimum 2 year(s)
Patient Admissions Officer at Macquarie University Hospital
MU, New South Wales, Australia - Full Time
Skills Needed
Professional Manner, Communication Skills, Customer Service, Eclipse
Qualification
Graduate
Patient Support Specialist at Casa Esperanza
Boston, Massachusetts, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Data Entry, Insurance Verification, Bilingual, Problem Resolution, Organizational Skills, Teamwork, Time Management, Compassion, Interpersonal Skills, Attention To Detail, Adaptability, Ethical Boundaries, Scheduling, Administrative Support
Specialization
Candidates should have experience in a front desk role, strong communication skills, and the ability to work independently and as part of a team. Bilingual in English and Spanish is required, along with a high school diploma or GED.
Patient Contact Specialist at GEISINGER SYSTEM SERVICES
, Pennsylvania, United States - Full Time
Skills Needed
Communication, Computer Literacy, Customer Service, Proficiency In Computer Operations, Adaptability, Medical Terminology
Specialization
A high school diploma or equivalent is required along with a minimum of one year of related work experience. Proficiency in computer operations and familiarity with medical terminology are preferred.
Patient Contact Specialist at GEISINGER SYSTEM SERVICES
, Pennsylvania, United States - Full Time
Skills Needed
Computer Literacy, Customer Service, Interpersonal Communication, Working Independently
Specialization
A high school diploma or equivalent is required along with a minimum of one year of related work experience. Proficiency in computer operations and familiarity with medical terminology are preferred.
Dental Patient Coordinator at Dental Metrics Maven
Calgary, AB, Canada - Full Time
Skills Needed
Team Leadership, Dental Insurance, Coaching, Communication Skills
Qualification
Graduate
Dental Patient Coordinator at Riccobene Associates Family Dentistry
Oxford, North Carolina, United States - Full Time
Skills Needed
Communication Skills, Organization Skills, Attention To Detail, Computer Skills, Ethical Conduct, Confidentiality, Multi Tasking, Patient Management, Customer Service, Teamwork, Independent Thinking, Flexibility, Reliability, Time Management, Problem Solving, Scheduling
Specialization
Candidates must have a high school diploma or higher and be reliable, with the ability to work in a fast-paced environment. Strong communication skills and attention to detail are essential, along with a willingness to learn and adapt.
Patient & Family Concierge at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Compassionate Service, Administrative Tasks, Patient Assistance, Confidentiality, Resource Management, Inventory Monitoring, Phone Handling, Cleaning, Organizing, Supply Management, Maintenance Reporting, Visitor Assistance, Meal Delivery, Parking Validation, Scooter Management, Public Area Maintenance
Specialization
A high school diploma or equivalent is required, or one year of previous job experience in lieu of a diploma. Clearances with renewal are also necessary for this position.
Patients Access Specialist at Summit Pacific Medical Center
Elma, Washington, United States - Full Time
Skills Needed
N/A
Specialization
Candidates should possess strong communication skills and a commitment to patient care. Experience in a healthcare setting is preferred but not mandatory.
Patient Contact Specialist at GEISINGER SYSTEM SERVICES
, Pennsylvania, United States - Full Time
Skills Needed
Computer Operations, Adaptability, Medical Terminology, Scheduling, Registration, Insurance, Communication, Teamwork, Training, Problem Solving, Technical Troubleshooting, Customer Service, Multi Channel Messaging, Quality Assurance, Time Management, Prioritization
Specialization
Candidates must have a high school diploma or equivalent and at least one year of related work experience. Proficiency in computer operations and familiarity with medical terminology are preferred.
Patient Contact Specialist at GEISINGER SYSTEM SERVICES
, Pennsylvania, United States - Full Time
Skills Needed
Communication, Computer Literacy, Customer Service, Proficiency In Computer Operations, Adaptability, Medical Terminology
Specialization
A high school diploma or equivalent is required, along with a minimum of one year of related work experience. Proficiency in computer operations and familiarity with medical terminology are preferred.
Team Lead, Patient Support at Knipper HEALTH
, Florida, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Interpersonal Skills, Attention To Detail, Multi Tasking, Conflict Resolution, Computer Proficiency, Team Player, Training And Development, Reporting, Patient Support, Administrative Duties, Pharmacy Knowledge, Time Management, Judgment
Specialization
Candidates must have a high school diploma or equivalent, with six months of call center and administrative experience preferred. Familiarity with Microsoft Office and pharmacy or medical experience is desired.
Patient Intake Coordinator at Radiology Regional Center
Cape Coral, Florida, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Interpersonal Skills, Guest Service, Computer Skills, Medical Experience
Specialization
Candidates should have excellent communication and interpersonal skills, along with strong computer skills. A high school diploma or GED is required, and experience in a medical setting is preferred.
Patient Intake Coordinator at Radiology Regional Center
Naples, Florida, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Interpersonal Skills, Guest Service, Computer Skills, Medical Experience
Specialization
Candidates should have strong attention to detail and excellent communication skills. A high school diploma or GED is required, and experience in a medical setting is preferred.
Patient Intake Coordinator at Radiology Regional Center
Naples, Florida, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Interpersonal Skills, Guest Service, Computer Skills, Medical Experience
Specialization
Candidates should have strong attention to detail and excellent communication skills, with a preference for experience in a medical setting. A High School Diploma or GED is required.
Patient Services Attendant at Peter MacCallum Cancer Centre
Melbourne, Victoria, Australia - Full Time
Skills Needed
Certificate Iii In Health Services Assistance, Empathy, Customer Service, Communication Skills, Multitasking, Prioritization, Cleaning, Teamwork, Initiative, Attention To Detail, Personal Hygiene, Time Management, Adaptability, Problem Solving, Patient Care
Specialization
Candidates must hold a Certificate III in Health Services Assistance and possess excellent communication skills. Previous experience as a PSA or hospital cleaner is preferred, along with the ability to work independently or as part of a team.
Patient Service Specialist at Concentra
Milwaukee, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Skills, Compassion, Flexibility, Initiative, Service Mentality, Time Management, Teamwork, Confidentiality, Multi Line Phone Management
Specialization
Candidates must have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
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