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Intake Lead (Patient Support - US Healthcare) - EST Hours at ISTA Personnel Solutions
, Gauteng, South Africa - Full Time
Skills Needed
Coaching, Mentoring, Patient Support, Escalation Handling, Quality Monitoring, Performance Metrics, Onboarding, Training, Emotional Intelligence, Empathy, Communication, Aht, Conversion Rate, Ms Office, Outlook
Specialization
Candidates must have previous experience in a Team Lead, Senior Agent, or experienced Intake role within call center, intake, healthcare, or patient support settings, and be comfortable handling complex escalations. Essential requirements include high emotional intelligence, patience, and mandatory technical prerequisites like a fixed fibre line (25 Mbps minimum) and a reliable power backup solution.
Experience Required
Minimum 2 year(s)
Intake Lead (Patient Support - US Healthcare) - EST Hours at ISTA Personnel Solutions
, Northern Cape, South Africa - Full Time
Skills Needed
Coaching, Mentoring, Patient Support, Escalation Handling, Quality Monitoring, Performance Metrics, Onboarding, Training, Empathy, Emotional Intelligence, Call Quality, Aht, Conversion Rate, Team Well Being, Process Improvement
Specialization
Candidates must have previous experience in a Team Lead, Senior Agent, or experienced Intake role within call center, intake, healthcare, or patient support settings, demonstrating comfort with escalations and coaching peers on empathy. Essential technical requirements include a mandatory fixed fibre line (25 Mbps minimum, wired connection) and a reliable power backup solution.
Experience Required
Minimum 2 year(s)
Intake Lead (Patient Support - US Healthcare) - EST Hours at ISTA Personnel Solutions
, Eastern Cape, South Africa - Full Time
Skills Needed
Coaching, Mentoring, Patient Support, Call Quality Monitoring, Escalation Handling, Onboarding, Training, Kpi Management, Emotional Intelligence, Empathy, Communication, Process Improvement, Aht Management, Conversion Rate Analysis, Team Well Being
Specialization
Candidates must have previous experience in a Team Lead, Senior Agent, or experienced Intake role within call center, intake, healthcare, or patient support settings. Essential requirements include comfort handling escalations, the ability to coach empathy, experience with KPIs like AHT, and mandatory high-speed fiber internet with power backup.
Experience Required
Minimum 2 year(s)
Patient Care Coordinator/ Engager (Bilingual is preferred) at Lucid Hearing Holding Company, LLC
San Antonio, Texas, United States - Full Time
Skills Needed
Sales Experience, Communication Skills, Business Development, Appointment Scheduling, Patient Education, Energetic, Outgoing, Bilingual
Specialization
Candidates should have a willingness to learn and grow, with a preference for sales experience and strong communication skills. Being bilingual in Spanish is heavily preferred.
Patient Care Coordinator - Licensed Practical Nurse (LPN) at Soleo Health Inc
Dublin, Ohio, United States - Full Time
Skills Needed
Data Entry, Scheduling, Inter Agency Care Coordination, Customer Service, Planning, Organizing, Coordination, Benefit Verification, Prior Approvals, Denial Appeals, Multi Tasking, Geographic Scheduling, Microsoft Excel, Microsoft Word, Microsoft Outlook, Cpr Plus Application
Specialization
Candidates must possess a high school diploma or equivalent and prior healthcare scheduling experience, with home infusion experience being required. The role demands strong communication skills, the ability to prioritize and multitask, and basic computer proficiency in Microsoft Office applications.
Experience Required
Minimum 2 year(s)
Full-Time Patient & Family Concierge- Acute Care (4 East) at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Compassionate Service, Patient Coordination, Environmental Services, Dietary Services, Transportation Services, Telehealth Setup, Supply Management, Customer Service, Communication, Teamwork, Problem Solving, Attention To Detail, Time Management, Haccp Principles, Infection Control, Patient Satisfaction
Specialization
Candidates must have a high school diploma or equivalent experience, with a preference for previous healthcare or customer service experience. The role requires the ability to follow instructions and a strong desire to enhance patient and family experiences.
APP - Outpatient Primary Care (Northern Potter/Westfield) at UPMC
Williamsport, Pennsylvania, United States - Full Time
Skills Needed
Patient Focused, Communication Skills, Empathy, Board Certified, Epic
Specialization
Candidates must be a Physician Assistant (PA-C) or Certified Registered Nurse Practitioner (CRNP) who is Board-Certified and qualified for licensure in Pennsylvania. Great communication skills and empathy are required, and new graduates are considered.
Patient Care Assistant - General Medical Surgical - PCA at Mayo Career Site US
Mankato, Kansas, United States - Full Time
Skills Needed
Multi Tasking, Communication, Collaboration, Relationship Management, Patient Centeredness, Safety, Efficiency, Keyboard Experience, Bls Certification
Specialization
Candidates must be at least 18 years old, and while a high school diploma or GED is preferred, the role requires successful completion of BLS certification prior to the first day in patient care. Essential abilities include multitasking under stress and effective collaboration with interdisciplinary team members.
Certified Nursing Asst/Patient Care Tech-Medical/Telemetry at UnityPoint Health
Sioux City, Iowa, United States - Full Time
Skills Needed
Patient Care, Adl Assistance, Patient Transport, Documentation, Safety Observation, Infection Control, Vital Signs Monitoring, Computer Knowledge, Interpersonal Skills, Communication Skills
Specialization
Candidates must be actively enrolled in high school or an equivalent program and possess a current CNA certification, or have a High School diploma or equivalent. Basic Life Support (BLS) certification is required within 90 days of hire, along with basic computer knowledge and the ability to lift and move patients.
Certified Nursing Asst/Patient Care Tech-Surgery/Oncology at UnityPoint Health
Sioux City, Iowa, United States - Full Time
Skills Needed
Patient Care, Adl Assistance, Patient Transport, Documentation, Safety Observation, Infection Control, Vital Signs Monitoring, Lifting Patients, Interpersonal Skills, Communication Skills, Computer Knowledge, Medical Terminology
Specialization
Candidates must be actively enrolled in high school or an equivalent program with a current CNA certification, or possess a High School diploma or equivalent. Basic Life Support (BLS) certification is required within 90 days of hire.
PATIENT CARE ASST- 6B-Medical Surgical- 40HR Evening Shift at Temple University Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Patient Care, Direct Patient Care, Indirect Patient Care, Registered Nurse Guidance, Plan Of Care Implementation, Psychosocial Needs, Spiritual Needs, Safety Measures, Emergency Measures, Activities Of Daily Living, Personal Care, Nutritional Needs, Elimination Needs, Vital Signs Measurement, Ecg Performance, Capillary Blood Glucose Measurement
Specialization
A High School Diploma or Equivalent is required, though a combination of relevant education and experience may be considered in lieu of a degree. Candidates must complete an onsite nursing certification program within 90 days if not already certified upon hire, and Basic Life Support certification is required.
PATIENT CARE ASST- 7N-Medical Surgical- 40HR Night Shift at Temple Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Direct Patient Care, Indirect Patient Care, Registered Nurse Guidance, Plan Of Care Implementation, Psychosocial Needs, Spiritual Needs, Safety Measures, Emergency Measures, Activities Of Daily Living, Personal Care, Nutritional Needs, Elimination Needs, Vital Signs Measurement, Ecgs, Capillary Blood Glucose, Customer Service
Specialization
A High School Diploma or Equivalent is required, though relevant education and experience combinations may be considered in lieu of a degree. Candidates must complete an onsite nursing certification program within 90 days if not already certified upon hire, and Basic Life Support certification is required.
Orthopedic Patient Care Coordinator-LH Orthopedics Odenton at Luminis Health
Odenton, Maryland, United States - Full Time
Skills Needed
Medical Practice Software, Patient Database Management, Process Improvement, Patient Care Coordination, Teamwork, Communication Skills, Administrative Support, Patient Assessment, Insurance Verification, Procedure Authorizations, Triage, Patient Call Management
Specialization
Candidates must possess a High School Diploma and demonstrate basic personal computer skills, along with at least one year of clerical or billing experience in a medical office setting; medical records experience is strongly preferred. Excellent communication skills are required for this role.
Patient Care Coordinator I - Eyesite Optometry - Cerritos at Keplr Vision
Cerritos, California, United States - Full Time
Skills Needed
Customer Service, Communication, Time Management, Multitasking, Organization, Computer Skills, Patient Care, Scheduling, Inquiries, Greeting, Check In
Specialization
Candidates need at least one year of customer service experience, although healthcare experience is a plus but not mandatory. Essential qualifications include strong communication skills, professionalism, basic computer literacy, and a positive, organized attitude capable of handling pressure.
Patient Care Coordinator I - Eyesite Optometry - Cerritos at Keplr Vision
Cerritos, California, United States - Full Time
Skills Needed
Customer Service, Communication, Time Management, Multitasking, Organization, Computer Skills, Scheduling, Patient Care, Professional Demeanor
Specialization
Candidates need at least one year of customer service experience, although healthcare experience is a plus but not mandatory. Essential qualifications include strong communication skills, professionalism, basic computer literacy, and a positive, organized attitude capable of handling pressure.
Licensed Practical Nurse (LPN) - Patient Care Coordinator at Soleo Health Inc
Sharon Hill, Pennsylvania, United States - Full Time
Skills Needed
Data Entry, Scheduling, Inter Agency Care Coordination, Customer Service, Planning, Organizing, Coordination, Insurance Information Collection, Verification Of Benefits, Prior Approvals, Payor Denial Appeals, Communication, Multi Tasking, Prioritization, Computer Skills, Microsoft Excel
Specialization
Candidates must possess a high school diploma or equivalent, and prior healthcare scheduling experience is required, along with home infusion experience. A Licensed Practical Nurse (LPN) license, preferably issued by Pennsylvania, is preferred for this full-time, on-site role.
Experience Required
Minimum 2 year(s)
Licensed Practical Nurse (LPN) - Patient Care Coordinator at Soleo Health Inc
Canton, Massachusetts, United States - Full Time
Skills Needed
Data Entry, Scheduling, Inter Agency Care Coordination, Customer Service, Planning, Organizing, Coordination, Verification Of Benefits, Prior Approvals, Payor Denial Appeals, Multi Tasking, Communication, Prioritization, Computer Skills, Geographic Scheduling, Patient Satisfaction
Specialization
Candidates must possess a High School diploma or equivalent and preferably hold a Licensed Practical Nurse/Licensed Vocational Nurse License, with prior healthcare scheduling and home infusion experience being required. The role demands the ability to work full-time on-site, interact directly with patients, and demonstrate strong organizational and multitasking skills under pressure.
Experience Required
Minimum 2 year(s)
Licensed Practical Nurse (LPN) - Patient Care Coordinator at Soleo Health Inc
Hawthorne, New York, United States - Full Time
Skills Needed
Data Entry, Clinical Information Management, Scheduling Coordination, Inter Agency Care Coordination, Referral Processing, Benefit Verification, Prior Approvals, Payor Denial Appeals, Customer Service, Financial Responsibility Notification, Multi Tasking, Planning, Organizing, Geographical Scheduling, Patient Satisfaction, Communication
Specialization
Candidates must possess a high school diploma or equivalent, and prior healthcare scheduling experience is required, with home infusion experience being necessary. A Licensed Practical Nurse (LPN) license issued by New York State is preferred, along with strong communication and multitasking abilities for on-site clinical interaction.
Experience Required
Minimum 2 year(s)
French Bilingual Patient Care Representative I, II, III at Gifthealth
Columbus, Ohio, United States - Full Time
Skills Needed
Bilingual, Customer Support, Pharmacy Technician, Call Center Operations, Empathy, De Escalation, Problem Solving, Critical Thinking, Data Entry, Prescription Processing, Communication, Multitasking, Compliance, Troubleshooting, Confidentiality
Specialization
Candidates must be fluent in both English and French (Canadian French / Québécois) and possess a High School Diploma or equivalent. A minimum of 2 years of experience in a call center, pharmacy, or customer support role, preferably in healthcare/pharmacy, is required.
Experience Required
Minimum 2 year(s)
Patient Care Coordinator I - Immunology Clinic - Full Time at Stanford Health Care
Palo Alto, California, United States - Full Time
Skills Needed
Vital Signs Measurement, Rooming Patients, Drawing Labs, Medication Reconciliation, Ekg, Ear Lavage, Check In/Out, Virtual Rooming, Vaccine Administration, Point Of Care Testing, Specimen Collection, Clinic Preparation, Supply Ordering, Patient Phone Calls, Prescription Refills, Crm/In Basket Management
Specialization
Candidates must possess a High School Diploma or GED equivalent along with specific medical assistant training or certification, and must maintain current Basic Life Support certification. This is an entry-level position requiring the ability to learn job skills, apply medical terminology, and demonstrate strong customer service in a team environment.
Intake Lead (Patient Support - US Healthcare) - EST Hours at ISTA Personnel Solutions
, Gauteng, South Africa -
Full Time


Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Coaching, Mentoring, Patient Support, Escalation Handling, Quality Monitoring, Performance Metrics, Onboarding, Training, Emotional Intelligence, Empathy, Communication, AHT, Conversion Rate, MS Office, Outlook

Industry

Outsourcing and Offshoring Consulting

Description
ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency — we are a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch. We are currently seeking a compassionate Intake Lead (Patient Support) to support a U.S.-based mental health clinic providing IV Ketamine and Spravato treatments. This role is ideal for empathetic, emotionally intelligent professionals who can mentor and guide a small team while ensuring patients feel genuinely cared for during sensitive interactions. Role Overview The Intake Lead (Patient Support) will support frontline Intake Agents, assist with escalations, monitor quality, and help maintain patient-first care while meeting operational expectations. This is a hands-on leadership role focused on coaching and guiding peers rather than formal supervision. PLEASE NOTE: Working Hours: Monday – Friday | 9:00 AM – 6:00 PM EST (16:00 PM – 01:00 AM South African time – subject to daylight savings). Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered. Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered. Work Environment: This is a fully remote working role. Public Holidays: You will be required to work on all South African and US public holidays (compensation for SA public holidays in accordance with the BCEA). Key Responsibilities Mentor, coach, and support a team of Intake Agents handling inbound and outbound patient calls and texts Provide guidance for escalated or complex patient conversations, ensuring empathetic, patient-first care Monitor call quality and provide constructive, compassionate feedback Help develop and refine operational and quality metrics (AHT, conversion trends, patient satisfaction) Balance performance expectations with empathy for patients in sensitive mental health situations Assist with onboarding, training, and development of new team members Ensure adherence to scripts and guidelines while enabling natural, human conversations Promote team well-being and help prevent burnout in a high-empathy, emotionally demanding role Collaborate with leadership to report trends, insights, and opportunities for process improvement Requirements Previous experience in a Team Lead, Senior Agent, or experienced Intake role (call center, intake, healthcare, or patient support) Comfort handling escalations and complex patient interactions Ability to coach peers on empathy, communication quality, and consultative conversations Experience working with or helping define KPIs such as AHT, conversion rate, and call quality Basic computer skills, including MS Office and Outlook High emotional intelligence, patience, and a caring, empathetic demeanor Experience in mental or behavioral health is advantageous but not required If you are not contacted within 14 working days, please consider your application unsuccessful.
Responsibilities
The Intake Lead will mentor, coach, and support Intake Agents handling patient calls and texts, while also guiding escalated conversations to ensure patient-first care. This role involves monitoring call quality, helping refine operational metrics, and assisting with team development.
Intake Lead (Patient Support - US Healthcare) - EST Hours at ISTA Personnel Solutions
, Gauteng, South Africa - Full Time
Skills Needed
Coaching, Mentoring, Patient Support, Escalation Handling, Quality Monitoring, Performance Metrics, Onboarding, Training, Emotional Intelligence, Empathy, Communication, Aht, Conversion Rate, Ms Office, Outlook
Specialization
Candidates must have previous experience in a Team Lead, Senior Agent, or experienced Intake role within call center, intake, healthcare, or patient support settings, and be comfortable handling complex escalations. Essential requirements include high emotional intelligence, patience, and mandatory technical prerequisites like a fixed fibre line (25 Mbps minimum) and a reliable power backup solution.
Experience Required
Minimum 2 year(s)
Intake Lead (Patient Support - US Healthcare) - EST Hours at ISTA Personnel Solutions
, Northern Cape, South Africa - Full Time
Skills Needed
Coaching, Mentoring, Patient Support, Escalation Handling, Quality Monitoring, Performance Metrics, Onboarding, Training, Empathy, Emotional Intelligence, Call Quality, Aht, Conversion Rate, Team Well Being, Process Improvement
Specialization
Candidates must have previous experience in a Team Lead, Senior Agent, or experienced Intake role within call center, intake, healthcare, or patient support settings, demonstrating comfort with escalations and coaching peers on empathy. Essential technical requirements include a mandatory fixed fibre line (25 Mbps minimum, wired connection) and a reliable power backup solution.
Experience Required
Minimum 2 year(s)
Intake Lead (Patient Support - US Healthcare) - EST Hours at ISTA Personnel Solutions
, Eastern Cape, South Africa - Full Time
Skills Needed
Coaching, Mentoring, Patient Support, Call Quality Monitoring, Escalation Handling, Onboarding, Training, Kpi Management, Emotional Intelligence, Empathy, Communication, Process Improvement, Aht Management, Conversion Rate Analysis, Team Well Being
Specialization
Candidates must have previous experience in a Team Lead, Senior Agent, or experienced Intake role within call center, intake, healthcare, or patient support settings. Essential requirements include comfort handling escalations, the ability to coach empathy, experience with KPIs like AHT, and mandatory high-speed fiber internet with power backup.
Experience Required
Minimum 2 year(s)
Patient Care Coordinator/ Engager (Bilingual is preferred) at Lucid Hearing Holding Company, LLC
San Antonio, Texas, United States - Full Time
Skills Needed
Sales Experience, Communication Skills, Business Development, Appointment Scheduling, Patient Education, Energetic, Outgoing, Bilingual
Specialization
Candidates should have a willingness to learn and grow, with a preference for sales experience and strong communication skills. Being bilingual in Spanish is heavily preferred.
Patient Care Coordinator - Licensed Practical Nurse (LPN) at Soleo Health Inc
Dublin, Ohio, United States - Full Time
Skills Needed
Data Entry, Scheduling, Inter Agency Care Coordination, Customer Service, Planning, Organizing, Coordination, Benefit Verification, Prior Approvals, Denial Appeals, Multi Tasking, Geographic Scheduling, Microsoft Excel, Microsoft Word, Microsoft Outlook, Cpr Plus Application
Specialization
Candidates must possess a high school diploma or equivalent and prior healthcare scheduling experience, with home infusion experience being required. The role demands strong communication skills, the ability to prioritize and multitask, and basic computer proficiency in Microsoft Office applications.
Experience Required
Minimum 2 year(s)
Full-Time Patient & Family Concierge- Acute Care (4 East) at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Compassionate Service, Patient Coordination, Environmental Services, Dietary Services, Transportation Services, Telehealth Setup, Supply Management, Customer Service, Communication, Teamwork, Problem Solving, Attention To Detail, Time Management, Haccp Principles, Infection Control, Patient Satisfaction
Specialization
Candidates must have a high school diploma or equivalent experience, with a preference for previous healthcare or customer service experience. The role requires the ability to follow instructions and a strong desire to enhance patient and family experiences.
APP - Outpatient Primary Care (Northern Potter/Westfield) at UPMC
Williamsport, Pennsylvania, United States - Full Time
Skills Needed
Patient Focused, Communication Skills, Empathy, Board Certified, Epic
Specialization
Candidates must be a Physician Assistant (PA-C) or Certified Registered Nurse Practitioner (CRNP) who is Board-Certified and qualified for licensure in Pennsylvania. Great communication skills and empathy are required, and new graduates are considered.
Patient Care Assistant - General Medical Surgical - PCA at Mayo Career Site US
Mankato, Kansas, United States - Full Time
Skills Needed
Multi Tasking, Communication, Collaboration, Relationship Management, Patient Centeredness, Safety, Efficiency, Keyboard Experience, Bls Certification
Specialization
Candidates must be at least 18 years old, and while a high school diploma or GED is preferred, the role requires successful completion of BLS certification prior to the first day in patient care. Essential abilities include multitasking under stress and effective collaboration with interdisciplinary team members.
Certified Nursing Asst/Patient Care Tech-Medical/Telemetry at UnityPoint Health
Sioux City, Iowa, United States - Full Time
Skills Needed
Patient Care, Adl Assistance, Patient Transport, Documentation, Safety Observation, Infection Control, Vital Signs Monitoring, Computer Knowledge, Interpersonal Skills, Communication Skills
Specialization
Candidates must be actively enrolled in high school or an equivalent program and possess a current CNA certification, or have a High School diploma or equivalent. Basic Life Support (BLS) certification is required within 90 days of hire, along with basic computer knowledge and the ability to lift and move patients.
Certified Nursing Asst/Patient Care Tech-Surgery/Oncology at UnityPoint Health
Sioux City, Iowa, United States - Full Time
Skills Needed
Patient Care, Adl Assistance, Patient Transport, Documentation, Safety Observation, Infection Control, Vital Signs Monitoring, Lifting Patients, Interpersonal Skills, Communication Skills, Computer Knowledge, Medical Terminology
Specialization
Candidates must be actively enrolled in high school or an equivalent program with a current CNA certification, or possess a High School diploma or equivalent. Basic Life Support (BLS) certification is required within 90 days of hire.
PATIENT CARE ASST- 6B-Medical Surgical- 40HR Evening Shift at Temple University Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Patient Care, Direct Patient Care, Indirect Patient Care, Registered Nurse Guidance, Plan Of Care Implementation, Psychosocial Needs, Spiritual Needs, Safety Measures, Emergency Measures, Activities Of Daily Living, Personal Care, Nutritional Needs, Elimination Needs, Vital Signs Measurement, Ecg Performance, Capillary Blood Glucose Measurement
Specialization
A High School Diploma or Equivalent is required, though a combination of relevant education and experience may be considered in lieu of a degree. Candidates must complete an onsite nursing certification program within 90 days if not already certified upon hire, and Basic Life Support certification is required.
PATIENT CARE ASST- 7N-Medical Surgical- 40HR Night Shift at Temple Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Direct Patient Care, Indirect Patient Care, Registered Nurse Guidance, Plan Of Care Implementation, Psychosocial Needs, Spiritual Needs, Safety Measures, Emergency Measures, Activities Of Daily Living, Personal Care, Nutritional Needs, Elimination Needs, Vital Signs Measurement, Ecgs, Capillary Blood Glucose, Customer Service
Specialization
A High School Diploma or Equivalent is required, though relevant education and experience combinations may be considered in lieu of a degree. Candidates must complete an onsite nursing certification program within 90 days if not already certified upon hire, and Basic Life Support certification is required.
Orthopedic Patient Care Coordinator-LH Orthopedics Odenton at Luminis Health
Odenton, Maryland, United States - Full Time
Skills Needed
Medical Practice Software, Patient Database Management, Process Improvement, Patient Care Coordination, Teamwork, Communication Skills, Administrative Support, Patient Assessment, Insurance Verification, Procedure Authorizations, Triage, Patient Call Management
Specialization
Candidates must possess a High School Diploma and demonstrate basic personal computer skills, along with at least one year of clerical or billing experience in a medical office setting; medical records experience is strongly preferred. Excellent communication skills are required for this role.
Patient Care Coordinator I - Eyesite Optometry - Cerritos at Keplr Vision
Cerritos, California, United States - Full Time
Skills Needed
Customer Service, Communication, Time Management, Multitasking, Organization, Computer Skills, Patient Care, Scheduling, Inquiries, Greeting, Check In
Specialization
Candidates need at least one year of customer service experience, although healthcare experience is a plus but not mandatory. Essential qualifications include strong communication skills, professionalism, basic computer literacy, and a positive, organized attitude capable of handling pressure.
Patient Care Coordinator I - Eyesite Optometry - Cerritos at Keplr Vision
Cerritos, California, United States - Full Time
Skills Needed
Customer Service, Communication, Time Management, Multitasking, Organization, Computer Skills, Scheduling, Patient Care, Professional Demeanor
Specialization
Candidates need at least one year of customer service experience, although healthcare experience is a plus but not mandatory. Essential qualifications include strong communication skills, professionalism, basic computer literacy, and a positive, organized attitude capable of handling pressure.
Licensed Practical Nurse (LPN) - Patient Care Coordinator at Soleo Health Inc
Sharon Hill, Pennsylvania, United States - Full Time
Skills Needed
Data Entry, Scheduling, Inter Agency Care Coordination, Customer Service, Planning, Organizing, Coordination, Insurance Information Collection, Verification Of Benefits, Prior Approvals, Payor Denial Appeals, Communication, Multi Tasking, Prioritization, Computer Skills, Microsoft Excel
Specialization
Candidates must possess a high school diploma or equivalent, and prior healthcare scheduling experience is required, along with home infusion experience. A Licensed Practical Nurse (LPN) license, preferably issued by Pennsylvania, is preferred for this full-time, on-site role.
Experience Required
Minimum 2 year(s)
Licensed Practical Nurse (LPN) - Patient Care Coordinator at Soleo Health Inc
Canton, Massachusetts, United States - Full Time
Skills Needed
Data Entry, Scheduling, Inter Agency Care Coordination, Customer Service, Planning, Organizing, Coordination, Verification Of Benefits, Prior Approvals, Payor Denial Appeals, Multi Tasking, Communication, Prioritization, Computer Skills, Geographic Scheduling, Patient Satisfaction
Specialization
Candidates must possess a High School diploma or equivalent and preferably hold a Licensed Practical Nurse/Licensed Vocational Nurse License, with prior healthcare scheduling and home infusion experience being required. The role demands the ability to work full-time on-site, interact directly with patients, and demonstrate strong organizational and multitasking skills under pressure.
Experience Required
Minimum 2 year(s)
Licensed Practical Nurse (LPN) - Patient Care Coordinator at Soleo Health Inc
Hawthorne, New York, United States - Full Time
Skills Needed
Data Entry, Clinical Information Management, Scheduling Coordination, Inter Agency Care Coordination, Referral Processing, Benefit Verification, Prior Approvals, Payor Denial Appeals, Customer Service, Financial Responsibility Notification, Multi Tasking, Planning, Organizing, Geographical Scheduling, Patient Satisfaction, Communication
Specialization
Candidates must possess a high school diploma or equivalent, and prior healthcare scheduling experience is required, with home infusion experience being necessary. A Licensed Practical Nurse (LPN) license issued by New York State is preferred, along with strong communication and multitasking abilities for on-site clinical interaction.
Experience Required
Minimum 2 year(s)
French Bilingual Patient Care Representative I, II, III at Gifthealth
Columbus, Ohio, United States - Full Time
Skills Needed
Bilingual, Customer Support, Pharmacy Technician, Call Center Operations, Empathy, De Escalation, Problem Solving, Critical Thinking, Data Entry, Prescription Processing, Communication, Multitasking, Compliance, Troubleshooting, Confidentiality
Specialization
Candidates must be fluent in both English and French (Canadian French / Québécois) and possess a High School Diploma or equivalent. A minimum of 2 years of experience in a call center, pharmacy, or customer support role, preferably in healthcare/pharmacy, is required.
Experience Required
Minimum 2 year(s)
Patient Care Coordinator I - Immunology Clinic - Full Time at Stanford Health Care
Palo Alto, California, United States - Full Time
Skills Needed
Vital Signs Measurement, Rooming Patients, Drawing Labs, Medication Reconciliation, Ekg, Ear Lavage, Check In/Out, Virtual Rooming, Vaccine Administration, Point Of Care Testing, Specimen Collection, Clinic Preparation, Supply Ordering, Patient Phone Calls, Prescription Refills, Crm/In Basket Management
Specialization
Candidates must possess a High School Diploma or GED equivalent along with specific medical assistant training or certification, and must maintain current Basic Life Support certification. This is an entry-level position requiring the ability to learn job skills, apply medical terminology, and demonstrate strong customer service in a team environment.
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