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Patient Service Specialist PRN at Concentra
Bellwood, Illinois, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Registration, Scheduling, Administrative Duties, Confidentiality, Team Collaboration, Initiative, Flexibility, Multi Line Phone Management, Medical Assistant Duties
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and knowledge of Microsoft Office are preferred.
Patient Delivery Rep, Chartwell at UPMC
Oakdale, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Delivery Coordination, Pharmaceutical Knowledge, Documentation, Team Collaboration, Problem Solving, Safety Compliance, Record Keeping, Vehicle Maintenance, Empathy, Time Management, Technical Support, Clerical Duties, Warehouse Operations, Patient Interaction, Complaint Handling
Specialization
A high school diploma or equivalent is required for this position. A valid driver's license is also necessary for performing delivery duties.
Patient Service Representative at AdventHealth Greater Orlando
Parker, Colorado, United States - Full Time
Skills Needed
Clerical Support, Office Support, Reception, Telephone Skills, Medical Records, Charge Entry, Referrals, Patient Communication, Team Collaboration, Patient Care, Confidentiality, Basic Computer Skills, Microsoft Word, Excel, Filing, Appointment Scheduling
Specialization
A High School Diploma or GED is required along with previous work history demonstrating basic office and computer skills. Candidates should have knowledge of Microsoft Word, Email, and Excel.
Patient Services Representative at Strack & Van Til
Henderson, Nevada, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Organizational Skills, Problem Solving Skills, Computer Skills, Medical Terminology, Patient Focused, Fast Paced Environment, Scheduling, Call Handling, Documentation, Follow Up, Professionalism, Adaptability, Independence, Attention To Detail
Specialization
Candidates must have strong computer skills and the ability to communicate effectively with patients. A minimum of a high school diploma and 1+ years of customer service experience is required, with healthcare experience preferred.
Patient Services Representative at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Patient Registration, Customer Service, Epic, Medical Terminology, Insurance Verification, Financial Responsibility, Service Recovery, Administrative Duties, Biometrics, Healthcare Navigation, Appointment Scheduling, Communication Skills, Typing Skills, Office Equipment, Self Arrival Technology, Hipaa Compliance
Specialization
A high school diploma or equivalent is required, along with preferred experience in medical, billing, or customer service roles. Knowledge of medical terminology and familiarity with EPIC or similar health records systems is also preferred.
Experience Required
Minimum 2 year(s)
Patient Service Representative at AdventHealth Greater Orlando
Parker, Colorado, United States - Full Time
Skills Needed
Clerical Support, Office Support, Reception, Telephone Skills, Medical Records, Charge Entry, Referrals, Patient Communication, Team Collaboration, Patient Care, Confidentiality, Basic Computer Skills, Microsoft Word, Excel, E Mail
Specialization
A High School Diploma or GED is required along with previous work history demonstrating basic office and computer skills. Knowledge of Microsoft Word, E-mail, and Excel is also necessary.
PATIENT SERVICE REPRESENTATIVE at Clinical Associates, P.A.
Pikesville, Maryland, United States - Full Time
Skills Needed
Customer Service, Call Center Experience, Medical Office Experience, Detail Oriented, Multi Tasking, Appointment Scheduling, Insurance Verification, Co Pay Collection, Emr Skills, Excellent Patient Care, Basic Arithmetic, Eligibility Resolution
Specialization
A High School Diploma or G.E.D. is required, with medical office and call center experience preferred. Candidates should possess excellent customer service skills and basic arithmetic abilities.
Patient Services Administrator at Woodlands Surgery
Cambridge CB2 1LR, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Service Representative at AdaptHealth, LLC
Big Spring, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Analytical Thinking, Attention To Detail, Technical Proficiency, Multitasking, Team Collaboration, Healthcare Knowledge, Hipaa Compliance, Empathy, Adaptability, Self Motivation, Continuous Learning, Documentation, Insurance Processes
Specialization
A high school diploma or equivalent is required, with an associate degree preferred. Previous experience in healthcare, insurance, or patient services is also preferred.
Patient Simulator Specialist I at University of Louisville
Aurora, Colorado, United States - Full Time
Skills Needed
Clinical Experience, Simulation Experience, Technical Assistance, Troubleshooting Support, Equipment Operation, Safety Procedures, Collaboration, Lab Preparation, Inventory Management, Pharmacological Accuracy, Orientation, Facility Tours, Technology Operations, Student Support Services, Training Sessions
Specialization
A bachelor's degree in a related field or an equivalent combination of education and experience is required. Basic clinical or simulation experience is preferred to assist with technical support and troubleshooting.
Patient Services Representative at The Providence Community Health Centers, Inc.
Cranston, Rhode Island, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Emr Database Management, Computer Literacy, Writing Skills, Telephone Skills, Bilingual Communication, Cultural Sensitivity, Appointment Scheduling, Client Confidentiality, Care Coordination, Patient Follow Up, Compassionate Communication, Medical Terminology, Team Collaboration, Multicultural Communication
Specialization
Candidates must have a high school diploma or equivalent and complete a relevant training program. Basic knowledge of insurance plans and effective communication skills are essential.
Patient Services Representative at UPMC
New Castle, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Payment Collection, Appointment Scheduling, Healthcare Navigation, Service Recovery, Insurance Verification, Medical Terminology, Administrative Duties, Financial Advocacy, Biometrics, Patient Portal, Communication Skills, Problem Solving, Technology Proficiency, Hipaa Compliance
Specialization
A high school diploma or equivalent is required, along with preferred experience in customer service or medical billing. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Patient Engagement Associate II at Imagine Pediatrics
Central, Louisiana, United States - Full Time
Skills Needed
Healthcare Experience, Care Coordination, Community Health, Patient Engagement, Customer Service, Sales, Documentation, Crm Platform, Collaboration, Active Listening, Communication Skills, Relationship Building, Research, Data Mining, Critical Thinking, Problem Solving, Bilingual Spanish
Specialization
Candidates should have 2+ years of healthcare experience in relevant fields and proven success in a centralized contact center environment. Strong communication, critical thinking, and relationship-building skills are essential, along with the ability to work autonomously.
Experience Required
Minimum 2 year(s)
Patient Services Coordinator I at Texas Oncology
Flower Mound, TX 75028, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Patient Support Representative at Resource Corporation of America
Savannah, GA 31405, USA - Full Time
Skills Needed
Insurance Verification, Medical Office
Qualification
Graduate
Fin Assessor SBO Patient Acctg at Northwestern Medicine
Chicago, IL 60611, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Patient Service Representative at Forefront Dermatology
Carmel, IN 46032, USA - Full Time
Skills Needed
Email, Addition, Customer Service, Forefront, Office Equipment, Constructive Feedback, Skype, Confidentiality
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Patient Services Representative at My Community Dental Centers Inc.
Port Huron, Michigan, United States - Full Time
Skills Needed
Leadership, Problem Solving, Communication, Scheduling, Patient Care, Insurance Verification, Documentation, Financial Record Keeping, Office Equipment Operation, Multitasking, Professional Demeanor, Computer Skills
Specialization
A high school graduate or equivalent is required, with dental or customer service experience preferred. Strong leadership, problem-solving, and communication skills are essential for this role.
Patient Accounts Representative at Elite Medical Transport
El Paso, TX 79901, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Service Representative at Rise MSO - SHC Employees
Silver City, New Mexico, United States - Full Time
Skills Needed
Customer Service, Data Entry, Scheduling, Insurance Verification, Payment Collection, Multitasking, Organizational Skills, Hipaa Compliance, Electronic Medical Record, Microsoft Office Suite, Front Office Experience, Patient Interaction
Specialization
Candidates should have previous experience in a front office or similar role and a high school diploma or GED. Familiarity with Electronic Medical Record systems and strong organizational skills are also required.
Patient Service Specialist PRN at Concentra
Bellwood, Illinois, United States -
Full Time


Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

12 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Attention to Detail, Communication, Problem Solving, HIPAA Compliance, Microsoft Office, Patient Registration, Scheduling, Administrative Duties, Confidentiality, Team Collaboration, Initiative, Flexibility, Multi-line Phone Management, Medical Assistant Duties

Industry

Hospitals and Health Care

Description
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards
Responsibilities
The Patient Service Specialist greets patients, manages patient registration and scheduling, and provides excellent customer service. This role also involves handling administrative tasks and ensuring compliance with HIPAA guidelines.
Patient Service Specialist PRN at Concentra
Bellwood, Illinois, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Registration, Scheduling, Administrative Duties, Confidentiality, Team Collaboration, Initiative, Flexibility, Multi Line Phone Management, Medical Assistant Duties
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and knowledge of Microsoft Office are preferred.
Patient Delivery Rep, Chartwell at UPMC
Oakdale, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Delivery Coordination, Pharmaceutical Knowledge, Documentation, Team Collaboration, Problem Solving, Safety Compliance, Record Keeping, Vehicle Maintenance, Empathy, Time Management, Technical Support, Clerical Duties, Warehouse Operations, Patient Interaction, Complaint Handling
Specialization
A high school diploma or equivalent is required for this position. A valid driver's license is also necessary for performing delivery duties.
Patient Service Representative at AdventHealth Greater Orlando
Parker, Colorado, United States - Full Time
Skills Needed
Clerical Support, Office Support, Reception, Telephone Skills, Medical Records, Charge Entry, Referrals, Patient Communication, Team Collaboration, Patient Care, Confidentiality, Basic Computer Skills, Microsoft Word, Excel, Filing, Appointment Scheduling
Specialization
A High School Diploma or GED is required along with previous work history demonstrating basic office and computer skills. Candidates should have knowledge of Microsoft Word, Email, and Excel.
Patient Services Representative at Strack & Van Til
Henderson, Nevada, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Organizational Skills, Problem Solving Skills, Computer Skills, Medical Terminology, Patient Focused, Fast Paced Environment, Scheduling, Call Handling, Documentation, Follow Up, Professionalism, Adaptability, Independence, Attention To Detail
Specialization
Candidates must have strong computer skills and the ability to communicate effectively with patients. A minimum of a high school diploma and 1+ years of customer service experience is required, with healthcare experience preferred.
Patient Services Representative at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Patient Registration, Customer Service, Epic, Medical Terminology, Insurance Verification, Financial Responsibility, Service Recovery, Administrative Duties, Biometrics, Healthcare Navigation, Appointment Scheduling, Communication Skills, Typing Skills, Office Equipment, Self Arrival Technology, Hipaa Compliance
Specialization
A high school diploma or equivalent is required, along with preferred experience in medical, billing, or customer service roles. Knowledge of medical terminology and familiarity with EPIC or similar health records systems is also preferred.
Experience Required
Minimum 2 year(s)
Patient Service Representative at AdventHealth Greater Orlando
Parker, Colorado, United States - Full Time
Skills Needed
Clerical Support, Office Support, Reception, Telephone Skills, Medical Records, Charge Entry, Referrals, Patient Communication, Team Collaboration, Patient Care, Confidentiality, Basic Computer Skills, Microsoft Word, Excel, E Mail
Specialization
A High School Diploma or GED is required along with previous work history demonstrating basic office and computer skills. Knowledge of Microsoft Word, E-mail, and Excel is also necessary.
PATIENT SERVICE REPRESENTATIVE at Clinical Associates, P.A.
Pikesville, Maryland, United States - Full Time
Skills Needed
Customer Service, Call Center Experience, Medical Office Experience, Detail Oriented, Multi Tasking, Appointment Scheduling, Insurance Verification, Co Pay Collection, Emr Skills, Excellent Patient Care, Basic Arithmetic, Eligibility Resolution
Specialization
A High School Diploma or G.E.D. is required, with medical office and call center experience preferred. Candidates should possess excellent customer service skills and basic arithmetic abilities.
Patient Services Administrator at Woodlands Surgery
Cambridge CB2 1LR, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Service Representative at AdaptHealth, LLC
Big Spring, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Analytical Thinking, Attention To Detail, Technical Proficiency, Multitasking, Team Collaboration, Healthcare Knowledge, Hipaa Compliance, Empathy, Adaptability, Self Motivation, Continuous Learning, Documentation, Insurance Processes
Specialization
A high school diploma or equivalent is required, with an associate degree preferred. Previous experience in healthcare, insurance, or patient services is also preferred.
Patient Simulator Specialist I at University of Louisville
Aurora, Colorado, United States - Full Time
Skills Needed
Clinical Experience, Simulation Experience, Technical Assistance, Troubleshooting Support, Equipment Operation, Safety Procedures, Collaboration, Lab Preparation, Inventory Management, Pharmacological Accuracy, Orientation, Facility Tours, Technology Operations, Student Support Services, Training Sessions
Specialization
A bachelor's degree in a related field or an equivalent combination of education and experience is required. Basic clinical or simulation experience is preferred to assist with technical support and troubleshooting.
Patient Services Representative at The Providence Community Health Centers, Inc.
Cranston, Rhode Island, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Emr Database Management, Computer Literacy, Writing Skills, Telephone Skills, Bilingual Communication, Cultural Sensitivity, Appointment Scheduling, Client Confidentiality, Care Coordination, Patient Follow Up, Compassionate Communication, Medical Terminology, Team Collaboration, Multicultural Communication
Specialization
Candidates must have a high school diploma or equivalent and complete a relevant training program. Basic knowledge of insurance plans and effective communication skills are essential.
Patient Services Representative at UPMC
New Castle, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Payment Collection, Appointment Scheduling, Healthcare Navigation, Service Recovery, Insurance Verification, Medical Terminology, Administrative Duties, Financial Advocacy, Biometrics, Patient Portal, Communication Skills, Problem Solving, Technology Proficiency, Hipaa Compliance
Specialization
A high school diploma or equivalent is required, along with preferred experience in customer service or medical billing. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Patient Engagement Associate II at Imagine Pediatrics
Central, Louisiana, United States - Full Time
Skills Needed
Healthcare Experience, Care Coordination, Community Health, Patient Engagement, Customer Service, Sales, Documentation, Crm Platform, Collaboration, Active Listening, Communication Skills, Relationship Building, Research, Data Mining, Critical Thinking, Problem Solving, Bilingual Spanish
Specialization
Candidates should have 2+ years of healthcare experience in relevant fields and proven success in a centralized contact center environment. Strong communication, critical thinking, and relationship-building skills are essential, along with the ability to work autonomously.
Experience Required
Minimum 2 year(s)
Patient Services Coordinator I at Texas Oncology
Flower Mound, TX 75028, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Patient Support Representative at Resource Corporation of America
Savannah, GA 31405, USA - Full Time
Skills Needed
Insurance Verification, Medical Office
Qualification
Graduate
Fin Assessor SBO Patient Acctg at Northwestern Medicine
Chicago, IL 60611, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Patient Service Representative at Forefront Dermatology
Carmel, IN 46032, USA - Full Time
Skills Needed
Email, Addition, Customer Service, Forefront, Office Equipment, Constructive Feedback, Skype, Confidentiality
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Patient Services Representative at My Community Dental Centers Inc.
Port Huron, Michigan, United States - Full Time
Skills Needed
Leadership, Problem Solving, Communication, Scheduling, Patient Care, Insurance Verification, Documentation, Financial Record Keeping, Office Equipment Operation, Multitasking, Professional Demeanor, Computer Skills
Specialization
A high school graduate or equivalent is required, with dental or customer service experience preferred. Strong leadership, problem-solving, and communication skills are essential for this role.
Patient Accounts Representative at Elite Medical Transport
El Paso, TX 79901, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Service Representative at Rise MSO - SHC Employees
Silver City, New Mexico, United States - Full Time
Skills Needed
Customer Service, Data Entry, Scheduling, Insurance Verification, Payment Collection, Multitasking, Organizational Skills, Hipaa Compliance, Electronic Medical Record, Microsoft Office Suite, Front Office Experience, Patient Interaction
Specialization
Candidates should have previous experience in a front office or similar role and a high school diploma or GED. Familiarity with Electronic Medical Record systems and strong organizational skills are also required.
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