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Patient Experience Advocate at ARIZONA ARTHRITIS & RHEUMATOLOGY ASSOCIATES PC
Phoenix, Arizona, United States - Full Time
Skills Needed
Bilingual, Customer Service, Communication, Interpersonal Skills, Call Center Experience, Patient Advocacy, Scheduling, Translation, Empathy, Problem Solving, Hipaa Knowledge, Microsoft Office, Email Communication, Patient Portal Support, Insurance Verification, Professionalism
Specialization
Candidates must be fluent in Spanish and English, with at least one year of call center or relevant administrative experience and two years of customer service experience. Basic knowledge of HIPAA and experience in a healthcare setting are preferred.
Experience Required
Minimum 2 year(s)
Patient Experience Advocate at ARIZONA ARTHRITIS & RHEUMATOLOGY ASSOCIATES PC
Phoenix, Arizona, United States - Full Time
Skills Needed
Bilingual, Spanish Speaking, Interpretation, Customer Service, Call Center, Empathy, Judgment, Liaison, Scheduling, Hipaa Knowledge, Microsoft Office, Written Communication, Verbal Communication, Interpersonal Skills, Troubleshooting
Specialization
Essential qualifications include the ability to comfortably interpret between English and Spanish, fluency in Spanish speaking and writing, and at least one year of call center or relevant administrative experience. A minimum of two years of customer service experience, along with basic computer and communication skills, are also required.
Experience Required
Minimum 2 year(s)
Inpatient Social Worker BSW at University of Virginia
, Virginia, United States - Full Time
Skills Needed
Assessment, Diagnosis, Treatment, Counseling, Therapeutic Interventions, Crisis Intervention, Clinical Programs, Policy Implementation, Patient Care, Auditory Skills, Visual Skills, Attention To Detail, Legible Writing
Specialization
The minimum requirement is a Bachelor's degree in Social Work from a CSWE accredited program, with no prior experience required for this entry-level position. A specialty license or certification is typically required, though none is listed as mandatory for this specific entry-level role.
Patient Resource Specialist at Community Health Center of Southeast Kansas Inc
Pittsburg, Kansas, United States - Full Time
Skills Needed
Case Management, Healthcare Navigation, Interpretation Services Access, Benefits Enrollment, Transportation Coordination, Medication Delivery, Socio Economic Assessment, Social Determinants Of Health Identification, Call Management, Referral Coordination, Community Engagement, Motivational Interviewing, Self Management Coaching, Care Plan Understanding, Electronic Health Record, Customer Service
Specialization
Candidates should ideally have experience in healthcare or case management, with bilingual skills being preferred, and must possess a valid driver's license as travel is required. Required qualifications include obtaining Basic Life Support certification within ninety days and completing specific organizational training within six months.
Director, Patient Relations at Oregon Health & Science University
Portland, Oregon, United States - Full Time
Skills Needed
Patient Relations, Spiritual Care, Grievance Management, Regulatory Compliance, Team Leadership, Clinical Insight, Conflict Resolution, Change Management, Budget Management, Data Analysis, Policy Development, Empathy, Transparency, Stakeholder Engagement, Trauma Informed Approach
Specialization
Candidates must possess a Master's degree or higher in a related field (e.g., Social Work, Nursing, Ethics) and have at least five years of experience in healthcare leadership or patient advocacy, including a minimum of three years supervising direct reports. Strong knowledge of CMS Conditions of Participation, patient rights regulations, and demonstrated ability to lead multidisciplinary teams with empathy are essential.
Experience Required
Minimum 5 year(s)
Patient Resource Specialist at High Country Community Health
Morganton, North Carolina, United States - Full Time
Skills Needed
Patient Advocacy, Care Coordination, Community Resources, Behavioral Health, Team Collaboration, Patient Education, Assessment Skills, Communication Skills, Problem Solving, Transportation Assistance, Health Improvement, Decision Making, Relationship Building, Organizational Skills, Crisis Management, Self Advocacy
Specialization
Candidates should have a degree relevant to the role, preferably in social work, along with a minimum of two years of experience in a behavioral health or medical setting. A valid NC driver's license and the ability to collaborate effectively in a team are also required.
Experience Required
Minimum 2 year(s)
Patient Transportation Tech at TriHealth
Cincinnati, Ohio, United States - Full Time
Skills Needed
Patient Transportation, Verbal Communication, Writing Skills, Basic Life Support, Cpr, Two Way Radio Use, Time Management, Patient Comfort, Patient Safety, Infection Control, Equipment Maintenance, Service Excellence, Physical Movement Assistance
Specialization
Candidates must possess a High School Degree and current Basic Life Support (BLS) certification, along with strong verbal communication and writing skills. A minimum of up to one year of experience in a related field is required, along with the ability to pass a CPR course and effectively use a two-way radio.
Director Patient Experience at UnityPoint Health
Cedar Rapids, Iowa, United States - Full Time
Skills Needed
Strategic Leadership, Program Oversight, Team Leadership, Mentoring, Patient Experience Strategy, Service Excellence, Data Analysis, Budget Management, Performance Management, Coaching, Stakeholder Communication, Process Improvement, Regulatory Compliance, Patient Engagement, Best Practice Implementation, Innovation
Specialization
Candidates must possess a Bachelor's Degree in a related field such as healthcare administration, nursing, or communication, along with significant experience in healthcare or customer service. Specifically required are 3 years of experience in patient experience, patient relations, or complaint resolution, and 3-5 years of management experience.
Experience Required
Minimum 5 year(s)
Patient Services Specialist at DMOS Orthopaedic Centers
West Des Moines, Iowa, United States - Full Time
Skills Needed
Communication, Listening, Questioning, Customer Service, Calmness, Reassurance, Information Gathering, Accuracy, Speed
Specialization
Candidates must possess strong communication skills, including professional clarity, active listening, and avoiding interruptions. Experience providing assistance to individuals from varying backgrounds and the ability to remain calm and reassuring to nervous patients are essential.
Patient Services Specialist at Montana Psychiatry and Brain Health Center
Billings, Montana, United States - Full Time
Skills Needed
Patient Services, Communication Skills, Attention To Detail, Answering Phones, Scheduling Appointments, Insurance Verification, Payment Collection, Record Maintenance, Electronic Medical Record (Emr), Hipaa Compliance, Office Organization, Administrative Duties, Microsoft Office Suite
Specialization
Candidates must possess strong communication skills and attention to detail, with a high school diploma or equivalent required. Prior medical office experience and familiarity with EMR systems are preferred qualifications.
Patient Experience Advocate at ARIZONA ARTHRITIS & RHEUMATOLOGY ASSOCIATES PC
Phoenix, Arizona, United States - Full Time
Skills Needed
Bilingual, Spanish Interpretation, Customer Service, Call Center, Empathy, Patience, Judgment, Liaison, Scheduling, Hipaa Knowledge, Insurance Verification, Microsoft Office, Written Communication, Verbal Communication, Interpersonal Skills
Specialization
Candidates must be fluent in both written and verbal Spanish and English, possessing at least one year of call center experience and over two years of general customer service experience. Basic computer skills and the ability to handle sensitive patient interactions with empathy are essential.
Experience Required
Minimum 2 year(s)
Outpatient Intake Clinician at Mountainside Treatment Center
Canaan, Connecticut, United States - Full Time
Skills Needed
Intake Assessments, Client History Gathering, Diagnosis Formulation, Treatment Planning, Substance Use Disorder Assessment, Mental Health Assessment, Referral Coordination, Multi Disciplinary Collaboration, Urinalysis Facilitation, Co Occurring Disorders Treatment
Specialization
Candidates must possess a Graduate Degree in a relevant mental health field and hold or be willing to obtain licensure (LMSW/LCSW, LMFT, LMHC, or LPC) in CT, NY, NJ, and/or MA. Required experience includes knowledge in substance abuse and/or co-occurring disorders integrated treatment.
Experience Required
Minimum 2 year(s)
Patient Services Specialist at Florida Cancer Specialists
Port Charlotte, Florida, United States - Full Time
Skills Needed
Clerical Duties, Attention To Detail, Time Sensitive Priorities, Organization, Flexibility, Critical Thinking, Problem Solving, Decision Making, Time Management, Interpersonal Skills, Emotional Intelligence, Conflict Management, Customer Focus, Microsoft Office, Communication Skills, English Language Proficiency
Specialization
Candidates must possess a High School Diploma or GED, with previous healthcare experience being highly preferred, alongside strong copywriting and editing skills. Essential capabilities include critical thinking, strong interpersonal effectiveness, excellent communication, and proficiency in Microsoft Office applications.
Patient Services Specialist at Barrow Brain and Spine
Phoenix, Arizona, United States - Full Time
Skills Needed
Patient Greeting, Paperwork Management, Demographics Update, Insurance Information Verification, Co Pay Collection, Receipt Issuance, Staff Notification, Data Entry, Telephone Answering, Call Transferring, Patient Experience Enhancement
Specialization
Prior experience in a medical office setting is preferred, although the practice is willing to provide training for the right candidate. The core requirement is dedication to high levels of performance, integrity, collaboration, and commitment to patient care within a specialty neurosurgery and spine care practice.
Patient Benefits Supervisor at Onco360
Woodridge, Illinois, United States - Full Time
Skills Needed
Supervision, Benefits Verification, Onboarding, Teamwork, Issue Resolution, Pharmacy Operations, Recruiting, Training, Performance Management, Workflow Monitoring, Authorization Management, Claim Rejection Resolution, Web Tools Support, Payer Policies, Escalation Handling, Compliance
Specialization
Required qualifications include a High School Diploma or GED and a minimum of 4 years of experience in pharmacy or benefits verification, along with previous leadership experience. Desired qualifications include an Associate's or Bachelor's degree, CPhT certification, and specialty pharmacy experience.
Experience Required
Minimum 2 year(s)
Patient Benefits Supervisor at Onco360
Louisville, Kentucky, United States - Full Time
Skills Needed
Supervision, Teamwork, Issue Resolution, Pharmacy Operations, Recruiting, Training, Performance Management, Workflow Monitoring, Authorization Management, Claim Rejection Resolution, Web Tools Support, Payer Policies, Escalation Handling, Compliance, Interpersonal Skills, Leadership
Specialization
Candidates must have a High School Diploma or GED and a minimum of four years of experience in pharmacy or benefits verification, including previous leadership experience. Desired qualifications include an Associate's or Bachelor's degree, CPhT certification, and specialty pharmacy experience.
Experience Required
Minimum 5 year(s)
Patient Benefits Supervisor at Onco360
Houston, Texas, United States - Full Time
Skills Needed
Supervision, Benefits Verification, Authorization Requirements, Quality Control, Teamwork, Issue Resolution, Pharmacy Operations, Recruitment, Performance Management, Workflow Monitoring, Claim Rejection Resolution, Payer Policies, Escalation Handling, Compliance, Analytical Skills, Leadership
Specialization
Required qualifications include a High School Diploma or GED and 4+ years of experience in pharmacy or benefits verification, including previous leadership experience. Desired qualifications include an Associate's or Bachelor's Degree, CPhT certification, and specialty pharmacy experience.
Experience Required
Minimum 5 year(s)
Patient Benefits Supervisor at Onco360
Waltham, Massachusetts, United States - Full Time
Skills Needed
Supervision, Benefits Verification, Onboarding, Teamwork, Issue Resolution, Pharmacy Operations, Procedure Implementation, Recruitment, Training, Performance Management, Workflow Monitoring, Authorization Management, Claim Rejection Resolution, Payer Policies, Escalation Handling, Compliance
Specialization
Required qualifications include a High School Diploma or GED and a minimum of 4 years of experience in pharmacy or benefits verification, along with previous leadership experience. Desired qualifications include an Associate's or Bachelor's degree, CPhT certification, and specialty pharmacy experience.
Experience Required
Minimum 5 year(s)
Patient Access Data Monitor at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Data Accuracy, Call Center, Patient Access, Adt Resolution, Revenue Cycle, Troubleshooting, Telephone System Operation, Data Integrity, Root Cause Identification, Insurance Verification, Financial Education, Problem Solving, Technical Skills, Analytical Skills
Specialization
A High School education is required, with an Associate degree in Computer Science or healthcare preferred. A minimum of 3 years of experience in Revenue Cycle, Patient Access, or a computer environment position is mandatory, alongside excellent communication and strong technical/analytical problem-solving skills.
Experience Required
Minimum 2 year(s)
Patient Transportation Tech at TriHealth
Cincinnati, Ohio, United States - Full Time
Skills Needed
Patient Transportation, Cpr, Basic Life Support, Verbal Communication, Writing Skills, Computer Knowledge, Phone Skills, Two Way Radio Use, Time Management, Patient Comfort, Patient Safety, Equipment Handling, Infection Control, Dispatcher Communication
Specialization
Candidates must possess a High School Degree and Basic Life Support for Healthcare Providers (BLS) certification, along with strong verbal and writing communication skills. Applicants need basic computer/phone knowledge, the ability to pass a CPR course, proficiency with a two-way radio, and up to one year of related experience.
Patient Experience Advocate at ARIZONA ARTHRITIS & RHEUMATOLOGY ASSOCIATES PC
Phoenix, Arizona, United States -
Full Time


Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Bilingual, Customer Service, Communication, Interpersonal Skills, Call Center Experience, Patient Advocacy, Scheduling, Translation, Empathy, Problem Solving, HIPAA Knowledge, Microsoft Office, Email Communication, Patient Portal Support, Insurance Verification, Professionalism

Industry

Hospitals and Health Care

Description
Description Recently named one of Arizona’s Top Workplaces, Arizona Arthritis & Rheumatology Associates, P.C. is the largest private Rheumatology practice in the United States. The practice has over 60 providers, 15 sites and over 30 employees providing assessment and treatments for rheumatological, podiatric, and electromyography patients. Our providers work together to keep patients healthy, and are recognized for excellence in medicine and for being pioneers in new treatments, ably supported by our Research department. We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. Our vision is to provide the best Rheumatology care, anywhere and, to balance sustainable operation with the highest possible level of patient care. We are a seeking an ambitious, friendly, positive, and compassionate Bilingual Patient Experience Advocate to join our Patient Experience Team. This purpose of this position is to assist the clinics with interpreting and communicating with Spanish-speaking patients via video conference, phone, and email, including real-time translation between the patient and care team during visits, answering incoming calls, placing outbound calls, exchanging electronic messages/email, and providing other translations for English and Spanish. Fluent Spanish-speaking and writing is required for this role. Additionally, this position will prioritize the answering of inbound calls which may include speaking to, but is not limited to patients, insurance companies, outside providers, and all other callers into the practice, with priority on Spanish speaking patients and other callers. Advocates are expected to provide an excellent patient experience from the patients first call and any other contact attempts to the practice. This includes internal customers such as AARA Providers, Medical Assistants, Front desk staff and Management, etc. Advocates are expected to complete additional tasks as assigned by Patient Experience Manager, Supervisor and Team Lead as needed. Advocates will answer calls from a designated Spanish phone queue as well as the other queues for English speaking patients. RESPONSIBILITIES Spanish/English language interpretation for Providers and Patients via video conference, phone and written communications such as email Answer inbound/place outbound calls in Spanish and English to patients Answer incoming calls for the practice in a polite and professional manner, following department Customer Service guidelines Conduct all calls with patience, empathy and understanding while using sound judgement, especially with upset callers Act as a liaison between the patient and their Care Team in clinic Schedule patients for Provider, lab, Xray and DEXA appointments Assist patients with general practice information such as directions, appointment confirmations, etc. Assist patient with Patient Portal enrollment and troubleshooting Send messages to Administrative Medical Assistants for medication refills, clinical questions, prior authorizations, complaints, etc Ensure all messages are sent with the appropriate level of detail Follow all department processes and procedures as trained Enter insurance information and complete eligibility checks Place outbound calls to patients as needed for: scheduling, rescheduling, appointment cancellations and to correct any errors made by the employee Discuss practice policies with patients such as No Show, Cancellation, No Dr Transfer etc Assist with downtime tasks such as mail processing, interpreter scheduling, voicemails, answering service message and additional tasks as assigned Communicate effectively and professionally with all internal customers such as Providers, Medical Assistants, front desk staff and Management. Participate in weekly team huddles during normal working hours and twice-yearly team meetings outside normal working hours Learn more about AARA on our website at http://azarthritis.com Requirements QUALIFICATIONS Essential Ability to comfortable interpret between English/Spanish 1+ year of Call Center or relevant administrative experience 2+ years of Customer Service experience Written and verbal communication skills Interpersonal skills Basic email/Microsoft office/computer skills Desirable Customer service in a health care setting preferred Basic HIPAA knowledge 2+ years call center experience, especially in a health care setting
Responsibilities
The Patient Experience Advocate will assist clinics by interpreting and communicating with Spanish-speaking patients through various channels. Responsibilities include answering calls, scheduling appointments, and acting as a liaison between patients and care teams.
Patient Experience Advocate at ARIZONA ARTHRITIS & RHEUMATOLOGY ASSOCIATES PC
Phoenix, Arizona, United States - Full Time
Skills Needed
Bilingual, Customer Service, Communication, Interpersonal Skills, Call Center Experience, Patient Advocacy, Scheduling, Translation, Empathy, Problem Solving, Hipaa Knowledge, Microsoft Office, Email Communication, Patient Portal Support, Insurance Verification, Professionalism
Specialization
Candidates must be fluent in Spanish and English, with at least one year of call center or relevant administrative experience and two years of customer service experience. Basic knowledge of HIPAA and experience in a healthcare setting are preferred.
Experience Required
Minimum 2 year(s)
Patient Experience Advocate at ARIZONA ARTHRITIS & RHEUMATOLOGY ASSOCIATES PC
Phoenix, Arizona, United States - Full Time
Skills Needed
Bilingual, Spanish Speaking, Interpretation, Customer Service, Call Center, Empathy, Judgment, Liaison, Scheduling, Hipaa Knowledge, Microsoft Office, Written Communication, Verbal Communication, Interpersonal Skills, Troubleshooting
Specialization
Essential qualifications include the ability to comfortably interpret between English and Spanish, fluency in Spanish speaking and writing, and at least one year of call center or relevant administrative experience. A minimum of two years of customer service experience, along with basic computer and communication skills, are also required.
Experience Required
Minimum 2 year(s)
Inpatient Social Worker BSW at University of Virginia
, Virginia, United States - Full Time
Skills Needed
Assessment, Diagnosis, Treatment, Counseling, Therapeutic Interventions, Crisis Intervention, Clinical Programs, Policy Implementation, Patient Care, Auditory Skills, Visual Skills, Attention To Detail, Legible Writing
Specialization
The minimum requirement is a Bachelor's degree in Social Work from a CSWE accredited program, with no prior experience required for this entry-level position. A specialty license or certification is typically required, though none is listed as mandatory for this specific entry-level role.
Patient Resource Specialist at Community Health Center of Southeast Kansas Inc
Pittsburg, Kansas, United States - Full Time
Skills Needed
Case Management, Healthcare Navigation, Interpretation Services Access, Benefits Enrollment, Transportation Coordination, Medication Delivery, Socio Economic Assessment, Social Determinants Of Health Identification, Call Management, Referral Coordination, Community Engagement, Motivational Interviewing, Self Management Coaching, Care Plan Understanding, Electronic Health Record, Customer Service
Specialization
Candidates should ideally have experience in healthcare or case management, with bilingual skills being preferred, and must possess a valid driver's license as travel is required. Required qualifications include obtaining Basic Life Support certification within ninety days and completing specific organizational training within six months.
Director, Patient Relations at Oregon Health & Science University
Portland, Oregon, United States - Full Time
Skills Needed
Patient Relations, Spiritual Care, Grievance Management, Regulatory Compliance, Team Leadership, Clinical Insight, Conflict Resolution, Change Management, Budget Management, Data Analysis, Policy Development, Empathy, Transparency, Stakeholder Engagement, Trauma Informed Approach
Specialization
Candidates must possess a Master's degree or higher in a related field (e.g., Social Work, Nursing, Ethics) and have at least five years of experience in healthcare leadership or patient advocacy, including a minimum of three years supervising direct reports. Strong knowledge of CMS Conditions of Participation, patient rights regulations, and demonstrated ability to lead multidisciplinary teams with empathy are essential.
Experience Required
Minimum 5 year(s)
Patient Resource Specialist at High Country Community Health
Morganton, North Carolina, United States - Full Time
Skills Needed
Patient Advocacy, Care Coordination, Community Resources, Behavioral Health, Team Collaboration, Patient Education, Assessment Skills, Communication Skills, Problem Solving, Transportation Assistance, Health Improvement, Decision Making, Relationship Building, Organizational Skills, Crisis Management, Self Advocacy
Specialization
Candidates should have a degree relevant to the role, preferably in social work, along with a minimum of two years of experience in a behavioral health or medical setting. A valid NC driver's license and the ability to collaborate effectively in a team are also required.
Experience Required
Minimum 2 year(s)
Patient Transportation Tech at TriHealth
Cincinnati, Ohio, United States - Full Time
Skills Needed
Patient Transportation, Verbal Communication, Writing Skills, Basic Life Support, Cpr, Two Way Radio Use, Time Management, Patient Comfort, Patient Safety, Infection Control, Equipment Maintenance, Service Excellence, Physical Movement Assistance
Specialization
Candidates must possess a High School Degree and current Basic Life Support (BLS) certification, along with strong verbal communication and writing skills. A minimum of up to one year of experience in a related field is required, along with the ability to pass a CPR course and effectively use a two-way radio.
Director Patient Experience at UnityPoint Health
Cedar Rapids, Iowa, United States - Full Time
Skills Needed
Strategic Leadership, Program Oversight, Team Leadership, Mentoring, Patient Experience Strategy, Service Excellence, Data Analysis, Budget Management, Performance Management, Coaching, Stakeholder Communication, Process Improvement, Regulatory Compliance, Patient Engagement, Best Practice Implementation, Innovation
Specialization
Candidates must possess a Bachelor's Degree in a related field such as healthcare administration, nursing, or communication, along with significant experience in healthcare or customer service. Specifically required are 3 years of experience in patient experience, patient relations, or complaint resolution, and 3-5 years of management experience.
Experience Required
Minimum 5 year(s)
Patient Services Specialist at DMOS Orthopaedic Centers
West Des Moines, Iowa, United States - Full Time
Skills Needed
Communication, Listening, Questioning, Customer Service, Calmness, Reassurance, Information Gathering, Accuracy, Speed
Specialization
Candidates must possess strong communication skills, including professional clarity, active listening, and avoiding interruptions. Experience providing assistance to individuals from varying backgrounds and the ability to remain calm and reassuring to nervous patients are essential.
Patient Services Specialist at Montana Psychiatry and Brain Health Center
Billings, Montana, United States - Full Time
Skills Needed
Patient Services, Communication Skills, Attention To Detail, Answering Phones, Scheduling Appointments, Insurance Verification, Payment Collection, Record Maintenance, Electronic Medical Record (Emr), Hipaa Compliance, Office Organization, Administrative Duties, Microsoft Office Suite
Specialization
Candidates must possess strong communication skills and attention to detail, with a high school diploma or equivalent required. Prior medical office experience and familiarity with EMR systems are preferred qualifications.
Patient Experience Advocate at ARIZONA ARTHRITIS & RHEUMATOLOGY ASSOCIATES PC
Phoenix, Arizona, United States - Full Time
Skills Needed
Bilingual, Spanish Interpretation, Customer Service, Call Center, Empathy, Patience, Judgment, Liaison, Scheduling, Hipaa Knowledge, Insurance Verification, Microsoft Office, Written Communication, Verbal Communication, Interpersonal Skills
Specialization
Candidates must be fluent in both written and verbal Spanish and English, possessing at least one year of call center experience and over two years of general customer service experience. Basic computer skills and the ability to handle sensitive patient interactions with empathy are essential.
Experience Required
Minimum 2 year(s)
Outpatient Intake Clinician at Mountainside Treatment Center
Canaan, Connecticut, United States - Full Time
Skills Needed
Intake Assessments, Client History Gathering, Diagnosis Formulation, Treatment Planning, Substance Use Disorder Assessment, Mental Health Assessment, Referral Coordination, Multi Disciplinary Collaboration, Urinalysis Facilitation, Co Occurring Disorders Treatment
Specialization
Candidates must possess a Graduate Degree in a relevant mental health field and hold or be willing to obtain licensure (LMSW/LCSW, LMFT, LMHC, or LPC) in CT, NY, NJ, and/or MA. Required experience includes knowledge in substance abuse and/or co-occurring disorders integrated treatment.
Experience Required
Minimum 2 year(s)
Patient Services Specialist at Florida Cancer Specialists
Port Charlotte, Florida, United States - Full Time
Skills Needed
Clerical Duties, Attention To Detail, Time Sensitive Priorities, Organization, Flexibility, Critical Thinking, Problem Solving, Decision Making, Time Management, Interpersonal Skills, Emotional Intelligence, Conflict Management, Customer Focus, Microsoft Office, Communication Skills, English Language Proficiency
Specialization
Candidates must possess a High School Diploma or GED, with previous healthcare experience being highly preferred, alongside strong copywriting and editing skills. Essential capabilities include critical thinking, strong interpersonal effectiveness, excellent communication, and proficiency in Microsoft Office applications.
Patient Services Specialist at Barrow Brain and Spine
Phoenix, Arizona, United States - Full Time
Skills Needed
Patient Greeting, Paperwork Management, Demographics Update, Insurance Information Verification, Co Pay Collection, Receipt Issuance, Staff Notification, Data Entry, Telephone Answering, Call Transferring, Patient Experience Enhancement
Specialization
Prior experience in a medical office setting is preferred, although the practice is willing to provide training for the right candidate. The core requirement is dedication to high levels of performance, integrity, collaboration, and commitment to patient care within a specialty neurosurgery and spine care practice.
Patient Benefits Supervisor at Onco360
Woodridge, Illinois, United States - Full Time
Skills Needed
Supervision, Benefits Verification, Onboarding, Teamwork, Issue Resolution, Pharmacy Operations, Recruiting, Training, Performance Management, Workflow Monitoring, Authorization Management, Claim Rejection Resolution, Web Tools Support, Payer Policies, Escalation Handling, Compliance
Specialization
Required qualifications include a High School Diploma or GED and a minimum of 4 years of experience in pharmacy or benefits verification, along with previous leadership experience. Desired qualifications include an Associate's or Bachelor's degree, CPhT certification, and specialty pharmacy experience.
Experience Required
Minimum 2 year(s)
Patient Benefits Supervisor at Onco360
Louisville, Kentucky, United States - Full Time
Skills Needed
Supervision, Teamwork, Issue Resolution, Pharmacy Operations, Recruiting, Training, Performance Management, Workflow Monitoring, Authorization Management, Claim Rejection Resolution, Web Tools Support, Payer Policies, Escalation Handling, Compliance, Interpersonal Skills, Leadership
Specialization
Candidates must have a High School Diploma or GED and a minimum of four years of experience in pharmacy or benefits verification, including previous leadership experience. Desired qualifications include an Associate's or Bachelor's degree, CPhT certification, and specialty pharmacy experience.
Experience Required
Minimum 5 year(s)
Patient Benefits Supervisor at Onco360
Houston, Texas, United States - Full Time
Skills Needed
Supervision, Benefits Verification, Authorization Requirements, Quality Control, Teamwork, Issue Resolution, Pharmacy Operations, Recruitment, Performance Management, Workflow Monitoring, Claim Rejection Resolution, Payer Policies, Escalation Handling, Compliance, Analytical Skills, Leadership
Specialization
Required qualifications include a High School Diploma or GED and 4+ years of experience in pharmacy or benefits verification, including previous leadership experience. Desired qualifications include an Associate's or Bachelor's Degree, CPhT certification, and specialty pharmacy experience.
Experience Required
Minimum 5 year(s)
Patient Benefits Supervisor at Onco360
Waltham, Massachusetts, United States - Full Time
Skills Needed
Supervision, Benefits Verification, Onboarding, Teamwork, Issue Resolution, Pharmacy Operations, Procedure Implementation, Recruitment, Training, Performance Management, Workflow Monitoring, Authorization Management, Claim Rejection Resolution, Payer Policies, Escalation Handling, Compliance
Specialization
Required qualifications include a High School Diploma or GED and a minimum of 4 years of experience in pharmacy or benefits verification, along with previous leadership experience. Desired qualifications include an Associate's or Bachelor's degree, CPhT certification, and specialty pharmacy experience.
Experience Required
Minimum 5 year(s)
Patient Access Data Monitor at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Data Accuracy, Call Center, Patient Access, Adt Resolution, Revenue Cycle, Troubleshooting, Telephone System Operation, Data Integrity, Root Cause Identification, Insurance Verification, Financial Education, Problem Solving, Technical Skills, Analytical Skills
Specialization
A High School education is required, with an Associate degree in Computer Science or healthcare preferred. A minimum of 3 years of experience in Revenue Cycle, Patient Access, or a computer environment position is mandatory, alongside excellent communication and strong technical/analytical problem-solving skills.
Experience Required
Minimum 2 year(s)
Patient Transportation Tech at TriHealth
Cincinnati, Ohio, United States - Full Time
Skills Needed
Patient Transportation, Cpr, Basic Life Support, Verbal Communication, Writing Skills, Computer Knowledge, Phone Skills, Two Way Radio Use, Time Management, Patient Comfort, Patient Safety, Equipment Handling, Infection Control, Dispatcher Communication
Specialization
Candidates must possess a High School Degree and Basic Life Support for Healthcare Providers (BLS) certification, along with strong verbal and writing communication skills. Applicants need basic computer/phone knowledge, the ability to pass a CPR course, proficiency with a two-way radio, and up to one year of related experience.
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