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Care Coordinator at City and County Healthcare Group Ltd
London, England, United Kingdom - Full Time
Skills Needed
Rota Management, Care Coordination, Employee Engagement, Incident Management, Compliance Monitoring, Customer Engagement, Communication Skills, Problem Solving, Documentation, Reporting, Stakeholder Management, Empathy
Specialization
Candidates should have healthcare experience with a strong understanding of CQC standards, care plans, and rota management. Strong communication skills and the ability to handle sensitive situations with professionalism are essential.
Experience Required
Minimum 2 year(s)
Care Coordinator at CV-Library
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Care Coordinator at Synergy Complex Care
London - England, London - England, United Kingdom - Full Time
Skills Needed
N/A
Care Coordinator at Office Angels
Yorkshire, Yorkshire - England, United Kingdom - Full Time
Skills Needed
N/A
Care Coordinator at Call Pal
England, London - England, United Kingdom - Full Time
Skills Needed
N/A
Career Navigator at Group Compass Ltee
Dubuque, Iowa, United States - Full Time
Skills Needed
Recruiting, Case Management, Career Advisement, Customer Service, Staffing, Workforce Development, Market Research, Interviewing, Data Entry, Community Outreach, Employment Planning, Communication Proficiency
Specialization
A Bachelor's degree in social services, HR, or a related field is required, along with at least two years of experience in staffing or workforce development. Candidates must possess strong communication skills, computer proficiency, and a valid driver's license.
Experience Required
Minimum 2 year(s)
Home Care Worker at Jora
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Home Care Worker at Silverchain
Melbourne, Victoria, Australia - Full Time
Skills Needed
Personal Care, Manual Handling, Hoist Training, Medication Administration, Housekeeping, Meal Preparation, Dementia Care, Emotional Support, Client Relationship Management, Independent Problem Solving
Specialization
Requires at least 3 months of professional experience in a similar care role with skills in manual handling and medication. Must possess a valid Australian Driver's Licence and a roadworthy, insured vehicle.
Care Coordinator at Dental Views
Riverside, California, United States - Full Time
Skills Needed
Critical Thinking, Written Communication, Verbal Communication, Spanish Bilingualism, Call Center Operations, Data Entry, Microsoft Office Suite, Patient Scheduling, Customer Service, Dental Industry Knowledge
Specialization
Candidates must have a high school diploma or GED and at least 3 years of experience in customer service or the service industry. Proficiency in computer data entry and Microsoft Office is required, with Spanish bilingualism and dental office experience preferred.
Experience Required
Minimum 2 year(s)
Care Coordinator at Brown & Brown Insurance
, , United States - Full Time
Skills Needed
Planning, Organizing, Interpersonal Skills, Written Communication, Oral Communication, Problem Solving, Quality Control, Adaptability, Ms Office Suite, Patient Database Management, Claims Review, Confidentiality
Specialization
Candidates must hold a Certified Pharmacy Technician (CPhT) license or have 2-5 years of experience in retail pharmacy or pharmacy benefit management. Proficiency in MS Office and excellent communication skills are required.
Experience Required
Minimum 2 year(s)
Primary care HCA at Focus 5 Recruitment
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Care Coordinator at Hammer & NER
Wayzata, Minnesota, United States - Full Time
Skills Needed
Service Coordination, Person Centered Planning, Case Management, Advocacy, Assessment, Documentation, Microsoft Office, Interdisciplinary Collaboration, Referral Management, Communication, Time Management, Cultural Competency
Specialization
A Bachelor's degree is required, with a preference for licensed social workers, nurses, or mental health professionals. Candidates must have a reliable vehicle and the ability to travel for client visits.
Home Care Worker at Silverchain
Bowral, New South Wales, Australia - Full Time
Skills Needed
Housekeeping, Personal Care Support, Meal Preparation, Social Support, Client Relationship Management, Problem Solving, Independent Working, Time Management
Specialization
Candidates must have a valid Australian Driver's Licence, an insured roadworthy vehicle, and 3-6 months of experience in community or aged care. A successful applicant must pass a police check, working rights check, and functional assessment.
Care Coordinator at Global Caring Group
Australian capital territory, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Care Coordinator at Cornwallis Care
London, Leicestershire - England, United Kingdom - Full Time
Skills Needed
N/A
Home Care Worker at Silverchain
Sydney, New South Wales, Australia - Full Time
Skills Needed
Housekeeping, Personal Care, Meal Preparation, Medication Assistance, Mobility Support, Dementia Care, Emotional Support, Client Relationship Management, Problem Solving, Independent Working
Specialization
Candidates must possess a valid Australian Driver's Licence and their own insured, roadworthy vehicle. A National Police check, Work Rights check, and COVID-19 vaccination status confirmation are required prior to commencement.
Home Care Worker at Silverchain
Port Macquarie-Hastings Council, New South Wales, Australia - Full Time
Skills Needed
Home Care, Housekeeping, Meal Preparation, Social Support, Transport, Problem Solving, Relationship Building, Community Care, Aged Care
Specialization
Candidates should have an Open class Australian Driver's Licence and their own insured vehicle. An interest in community care or aged care is preferred, but experience is not essential.
Home Care Worker at Silverchain
Northdown, Tasmania, Australia - Full Time
Skills Needed
Housekeeping, Meal Preparation, Social Support, Client Relationship Management, Time Management, Problem Solving, Aged Care, Community Care
Specialization
Requires a valid Australian Driver's Licence, an insured roadworthy vehicle, and 3-6 months of experience in community or aged care. Candidates must pass a police check, working rights check, and a functional assessment.
Care Coordinator at 1 Diamond Home Care Ltd
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Healthcare Admin at Important Business
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Care Coordinator at City and County Healthcare Group Ltd
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

30 Sep, 26

Salary

28940.0

Posted On

02 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Rota Management, Care Coordination, Employee Engagement, Incident Management, Compliance Monitoring, Customer Engagement, Communication Skills, Problem Solving, Documentation, Reporting, Stakeholder Management, Empathy

Industry

Hospitals and Health Care

Description
Company Description Care Coordinator Do you have a passion for delivering exceptional care? Join CCH Group, the UK’s largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community. At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. Join us as a Care Coordinator and play a key role in organizing and delivering high-quality care services in your community. Location: Islington, £N19 4NF Salary £28,940 Operating company: London Care Limited Who We Are: At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together. Our Values: COMMUNITY: Stronger together, building a thriving culture. COURAGE: Boldly shaping a better future. HEART: Passionate and dedicated—what we do matters. Job Description Employee Engagement: · Conduct regular Wellbeing and Engagement calls to Care Professionals, ensuring their needs and concerns are addressed. · Conduct regular supervisions with Care Professionals in line with the group governance policy. · Handle situations involving care worker absences (AWOL), and manage the transition of care worker leavers effectively. · Receive and share compliments, ensuring that positive feedback is acknowledged and celebrated, using it as a benchmark for outstanding care. Publish the feedback on CCH Connect to inspire and motivate others. Customer Engagement: · Carry out “Voice of the Customer” surveys to gather valuable feedback on care services and use insights to drive improvements. Incident and Accident Management: · Record, respond to, and manage incidents, accidents, medication errors, and missed visits, ensuring appropriate documentation and follow-up action. · Investigate and document any incidents, ensuring all steps are taken to address and resolve the situation. Governance: · Monitor compliance for Care Professionals, taking necessary action to ensure the team is up to date with supervisions, DBS checks, RTW (Right to Work) documentation, and Care Professional update training. · Ensure all protocols are followed when responding to wellbeing concerns, accidents, and medication errors. · Ensure all systems are kept up to date, including but not limited to, People Planner and Active Care Planning (ACP). Reporting: · Ensure all protocols are adhered to when addressing wellbeing concerns, accidents, and medication errors. · Provide regular reports to the Care Manager, highlighting any issues or trends. · Any concerns raised through Wellbeing and Engagement Calls, as well as feedback from the Voice of the Customer, should be promptly reported to the Care Manager to facilitate the creation of action plans for service improvement. Qualifications What you’ll Bring: Experience & Organisation: You are an efficient, organized Care Coordinator passionate about community care. You excel in managing rotas to impeccable standards and pride yourself on building strong relationships with care workers. Stepping Up? If you have previous healthcare experience and a solid understanding of CQC, care plans, and rotas, we're here to support your transition into this role. Skills and Qualifications · Experience in a healthcare with a strong focus on care and service quality. · Strong communication skills and the ability to engage effectively with staff, clients, and families. · Detail-oriented with a focus on documentation, reporting, and resolving issues in a timely manner. · Ability to handle sensitive situations with empathy and professionalism. · Knowledge of regulatory standards and best practices in healthcare or homecare settings is advantageous. Desirable Attributes: · Excellent organisational and problem-solving skills. · A proactive and positive approach to team collaboration and customer service. · Ability to remain calm under pressure and manage complex situations with confidence. The company reserves the right to amend the Job Description in line with changing needs of the business and expects employees to reasonably perform other duties which are commensurate with the role. Additional Information Why join CCH Group? · Be part of something bigger. Every bid you work on helps secure care for those who need it most. · A people-first culture. We don’t just say it; we live it. You’ll be supported, valued, and given every opportunity to thrive. · Real career progression. We’re growing, and that means opportunities for you to grow too. · An inspiring, purpose-driven team. Work with passionate professionals who genuinely care about making a difference. · And we have a lot of other perks like maternity, pension, wellness packages etc, which we can tell you more about. This is more than a dream job. It’s a chance to make your mark, drive meaningful change, and be part of a company that is shaping the future of care. This isn’t just another bid managing role (although winning bids comes with cheers and confetti), your work brings leading care to those who need it. What you’ll get We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career, either within your branch or the wider City & County Healthcare Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do. We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. We will also offer you: 22 Days Holiday (increasing to 25 days after 3 years’ service) plus bank holidays Occupational Maternity Pay & Adoption Pay Occupational Paternity Pay* Death in Service Payment* Occupational Sick Pay *Subject to terms and conditions and qualifying period We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey. London Care is an Equal Opportunities Employer and part of the City and County Healthcare Group. Region: Greater London
Responsibilities
The Care Coordinator is responsible for organizing high-quality home care services, managing staff rotas, and conducting wellbeing supervisions for care professionals. They also handle incident management, ensure regulatory compliance, and gather customer feedback to drive service improvements.
Care Coordinator at City and County Healthcare Group Ltd
London, England, United Kingdom - Full Time
Skills Needed
Rota Management, Care Coordination, Employee Engagement, Incident Management, Compliance Monitoring, Customer Engagement, Communication Skills, Problem Solving, Documentation, Reporting, Stakeholder Management, Empathy
Specialization
Candidates should have healthcare experience with a strong understanding of CQC standards, care plans, and rota management. Strong communication skills and the ability to handle sensitive situations with professionalism are essential.
Experience Required
Minimum 2 year(s)
Care Coordinator at CV-Library
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Care Coordinator at Synergy Complex Care
London - England, London - England, United Kingdom - Full Time
Skills Needed
N/A
Care Coordinator at Office Angels
Yorkshire, Yorkshire - England, United Kingdom - Full Time
Skills Needed
N/A
Care Coordinator at Call Pal
England, London - England, United Kingdom - Full Time
Skills Needed
N/A
Career Navigator at Group Compass Ltee
Dubuque, Iowa, United States - Full Time
Skills Needed
Recruiting, Case Management, Career Advisement, Customer Service, Staffing, Workforce Development, Market Research, Interviewing, Data Entry, Community Outreach, Employment Planning, Communication Proficiency
Specialization
A Bachelor's degree in social services, HR, or a related field is required, along with at least two years of experience in staffing or workforce development. Candidates must possess strong communication skills, computer proficiency, and a valid driver's license.
Experience Required
Minimum 2 year(s)
Home Care Worker at Jora
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Home Care Worker at Silverchain
Melbourne, Victoria, Australia - Full Time
Skills Needed
Personal Care, Manual Handling, Hoist Training, Medication Administration, Housekeeping, Meal Preparation, Dementia Care, Emotional Support, Client Relationship Management, Independent Problem Solving
Specialization
Requires at least 3 months of professional experience in a similar care role with skills in manual handling and medication. Must possess a valid Australian Driver's Licence and a roadworthy, insured vehicle.
Care Coordinator at Dental Views
Riverside, California, United States - Full Time
Skills Needed
Critical Thinking, Written Communication, Verbal Communication, Spanish Bilingualism, Call Center Operations, Data Entry, Microsoft Office Suite, Patient Scheduling, Customer Service, Dental Industry Knowledge
Specialization
Candidates must have a high school diploma or GED and at least 3 years of experience in customer service or the service industry. Proficiency in computer data entry and Microsoft Office is required, with Spanish bilingualism and dental office experience preferred.
Experience Required
Minimum 2 year(s)
Care Coordinator at Brown & Brown Insurance
, , United States - Full Time
Skills Needed
Planning, Organizing, Interpersonal Skills, Written Communication, Oral Communication, Problem Solving, Quality Control, Adaptability, Ms Office Suite, Patient Database Management, Claims Review, Confidentiality
Specialization
Candidates must hold a Certified Pharmacy Technician (CPhT) license or have 2-5 years of experience in retail pharmacy or pharmacy benefit management. Proficiency in MS Office and excellent communication skills are required.
Experience Required
Minimum 2 year(s)
Primary care HCA at Focus 5 Recruitment
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Care Coordinator at Hammer & NER
Wayzata, Minnesota, United States - Full Time
Skills Needed
Service Coordination, Person Centered Planning, Case Management, Advocacy, Assessment, Documentation, Microsoft Office, Interdisciplinary Collaboration, Referral Management, Communication, Time Management, Cultural Competency
Specialization
A Bachelor's degree is required, with a preference for licensed social workers, nurses, or mental health professionals. Candidates must have a reliable vehicle and the ability to travel for client visits.
Home Care Worker at Silverchain
Bowral, New South Wales, Australia - Full Time
Skills Needed
Housekeeping, Personal Care Support, Meal Preparation, Social Support, Client Relationship Management, Problem Solving, Independent Working, Time Management
Specialization
Candidates must have a valid Australian Driver's Licence, an insured roadworthy vehicle, and 3-6 months of experience in community or aged care. A successful applicant must pass a police check, working rights check, and functional assessment.
Care Coordinator at Global Caring Group
Australian capital territory, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Care Coordinator at Cornwallis Care
London, Leicestershire - England, United Kingdom - Full Time
Skills Needed
N/A
Home Care Worker at Silverchain
Sydney, New South Wales, Australia - Full Time
Skills Needed
Housekeeping, Personal Care, Meal Preparation, Medication Assistance, Mobility Support, Dementia Care, Emotional Support, Client Relationship Management, Problem Solving, Independent Working
Specialization
Candidates must possess a valid Australian Driver's Licence and their own insured, roadworthy vehicle. A National Police check, Work Rights check, and COVID-19 vaccination status confirmation are required prior to commencement.
Home Care Worker at Silverchain
Port Macquarie-Hastings Council, New South Wales, Australia - Full Time
Skills Needed
Home Care, Housekeeping, Meal Preparation, Social Support, Transport, Problem Solving, Relationship Building, Community Care, Aged Care
Specialization
Candidates should have an Open class Australian Driver's Licence and their own insured vehicle. An interest in community care or aged care is preferred, but experience is not essential.
Home Care Worker at Silverchain
Northdown, Tasmania, Australia - Full Time
Skills Needed
Housekeeping, Meal Preparation, Social Support, Client Relationship Management, Time Management, Problem Solving, Aged Care, Community Care
Specialization
Requires a valid Australian Driver's Licence, an insured roadworthy vehicle, and 3-6 months of experience in community or aged care. Candidates must pass a police check, working rights check, and a functional assessment.
Care Coordinator at 1 Diamond Home Care Ltd
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Healthcare Admin at Important Business
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
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