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Patient Service Representative II at Solaris Health Holdings LLC
Brighton, Michigan, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Organizational Skills, Multi Tasking, Communication Skills, Interpersonal Skills, Healthcare Systems, Emr Navigation, Problem Solving, Financial Record Keeping, Insurance Knowledge, Confidentiality Compliance, Charge Entry, Patient Registration, Appointment Scheduling, Inventory Management
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 2-3 years of customer service experience, preferably in a medical office setting, along with basic knowledge of CPT and ICD-10 coding.
Experience Required
Minimum 2 year(s)
Patient Service Representative II at Solaris Health Holdings LLC
Saint Clair Shores, Michigan, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Organizational Skills, Communication Skills, Interpersonal Skills, Healthcare Systems Operations, Emr Navigation, Problem Solving, Time Management, Financial Record Keeping, Multi Tasking, Cpt Coding, Icd 10 Coding, Insurance Verification, Confidentiality Compliance, Office Supply Management
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 2-3 years of customer service experience, preferably in a medical office setting.
Experience Required
Minimum 2 year(s)
Patient Records Release Assistant at Western University
London, ON, Canada - Full Time
Skills Needed
Office Procedures, Customer Service, Oma, Customer Service Skills, Computer Skills, Office Administration, Communication Skills, Sensitive Information
Specialization
Administration, Office Administration
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Patient Service Representative I at Solaris Health (UroPartners and Urologic Specialists of Northwest Indiana )
Melrose Park, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Medical Records, Appointment Scheduling, Insurance Verification, Organizational Skills, Communication Skills, Interpersonal Skills, Healthcare Systems, Emr Navigation, Medical Terminology, Financial Record Keeping, Cpt Coding, Icd 10 Coding, Time Management, Confidentiality
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 1-3 years of customer service experience, preferably in a medical office setting.
Patient Transfer Assistant $19.00 at On Time Ambulance
Roselle, New Jersey, United States - Full Time
Skills Needed
Driving, Patient Assistance, Communication, Documentation, Cleaning, Disinfecting, Lifting, Moving Patients, Compassion, Sensitivity, Equipment Handling, Stair Navigation, Teamwork, Vehicle Maintenance, Safety Procedures, Customer Service
Specialization
Candidates must have a valid driver's license and experience driving larger vehicles. They must also pass a criminal background check and drug screening, and be able to lift and carry patients safely.
Patient Account Representative II at CommonSpirit Health Mountain Region
Centennial, Colorado, United States - Full Time
Skills Needed
Customer Service, Computer Experience, Healthcare Environment, Medical Terminology, Multitasking, Prioritization
Specialization
Qualified candidates will need 2 years of computer experience and strong customer service skills. Prior office experience in a healthcare environment and knowledge of medical terminology is preferred.
Experience Required
Minimum 2 year(s)
Outpatient Registration Scheduler at Providence Medical Center
Kansas City, KS 66112, USA - Full Time
Skills Needed
Color, Discrimination
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Volunteer Patient Safety Partner at Independent Health Group
Bath BA2 8SG, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Assistant (Receptionist) at St Andrews Health Centre
London E3 3FF, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Staff Nurse - Outpatients (Bank) at Nuffield Health
Leeds LS1 3EB, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Support Worker - Grade V at Beaumont Hospital
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Mathematics, English
Specialization
In the department of education leaving certificate examination including
Qualification
Trade Certificate
Inpatient Rehab Registered Nurse at Methodist Hospital Stone Oak Rehabilitation Center
San Antonio, TX 78258, USA - Full Time
Skills Needed
Accountability, Color, Patient Care, Thinking Skills, Leadership, Texas, Rehabilitation Services, Doctors, Patient Outcomes, Access, Surgery, Development Programs, Nursing Process
Qualification
Graduate
Inpatient Clinical Practice Lead at Devon Partnership NHS Trust
Exeter EX2 9HS, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Outpatient Physiotherapist (Bank) at Nuffield Health
Penarth CF11 0SN, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Collection Representative at BriteLife Recovery
Englewd Clfs, NJ 07632, USA - Full Time
Skills Needed
Interpersonal Skills, Management Skills, Discretion
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Chauffeur für Patiententransporte at Swiss Medical Network
Solothurn, Solothurn, Switzerland - Full Time
Skills Needed
Driving License Category B, Patient Transport, German Language Skills, Interpersonal Skills, Flexibility, Organizational Skills, Loyalty, Discretion
Specialization
A valid driving license (Category B) and BPT authorization are required, along with very good German language skills. Candidates should have a clean record, a high sense of responsibility, and enjoy interacting with people.
Patient Service Representative II at Solaris Health Holdings LLC
Troy, Michigan, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Organizational Skills, Communication Skills, Interpersonal Skills, Problem Solving, Multi Tasking, Healthcare Systems Operations, Emr Navigation, Financial Record Keeping, Insurance Knowledge, Confidentiality Compliance, Charge Entry, Patient Registration, Appointment Scheduling, Inventory Management
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 2-3 years of customer service experience, preferably in a medical office setting, along with basic knowledge of CPT and ICD-10 coding.
Experience Required
Minimum 2 year(s)
Sales & Patient Lead Coordinator at Batley Carr Dental Centre
Dewsbury WF13 2HQ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Service Representative I at Solaris Health Holdings LLC
Leesburg, Florida, United States - Full Time
Skills Needed
Customer Service, Organizational Skills, Multi Tasking, Communication Skills, Interpersonal Skills, Medical Terminology, Healthcare Systems, Emr Navigation, Financial Record Keeping, Insurance Knowledge, Confidentiality, Time Management, Problem Solving, Attention To Detail, Punctuality, Cultural Diversity Awareness
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 1-3 years of customer service experience, preferably in a medical office setting.
Addictions Counselor - Outpatient at Gaudenzia, Inc.
Coatsville, Missouri, United States - Full Time
Skills Needed
Client Care, Counseling, Assessment, Treatment Planning, Documentation, Group Sessions, Individual Sessions, Progress Monitoring, Resource Coordination, Discharge Planning, Follow Up, Communication, Integrity, Data Driven Decisions, Support
Specialization
Candidates must meet specific educational and clinical experience requirements based on the counselor level. Acceptable degrees include Social Work, Psychology, Addiction, Counseling, and related fields.
Experience Required
Minimum 2 year(s)
Patient Service Representative II at Solaris Health Holdings LLC
Brighton, Michigan, United States -
Full Time


Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Medical Terminology, Organizational Skills, Multi-tasking, Communication Skills, Interpersonal Skills, Healthcare Systems, EMR Navigation, Problem Solving, Financial Record Keeping, Insurance Knowledge, Confidentiality Compliance, Charge Entry, Patient Registration, Appointment Scheduling, Inventory Management

Industry

Hospitals and Health Care

Description
Description GENERAL SUMMARY The Patient Service Representative II ensures the patients receive the highlest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff. ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Acts as a resource to patient services staff, providing guidance on more complex issues/concerns. Actively participates in problem solving and identifying improvement opportunities. Welcomes and greets all patients and visitors, in person or over the phone. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.) Collects outstanding patient balances. Obtains referrals and authorizations when required. Scans incoming faxes, consents, reports, and all other patient information into patient chart. Generates batch transmittal reports for each day. Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff. Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner. Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment. Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Ensures proper hand off of responsibilities once their task is completed. Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts. Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions. Consistently demonstrates good use of time and resources. Ensuring that all medical records are accurate and complete. Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for. Performs other position related duties as assigned. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs. Ability to answer multiple incoming telephone calls. Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations. Customer-oriented with ability to remain calm in difficult situations. Ability to work independently and manage multiple deadlines. Ability to comprehend established office routines and policies. Ability to keep financial records and perform mathematical tasks. Knowledge of Medical Terminology. Excellent verbal and written communication skills. Proficient interpersonal relations skills. Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.). Ability to navigate online health insurance portals to verify benefits. Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse. Complies with HR confidentiality standards. Requirements EDUCATION REQUIREMENTS High School Diploma or equivalent required. Some college work preferred. EXPERIENCE REQUIREMENTS Minimum of 2-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred. Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%
Responsibilities
The Patient Service Representative II ensures patients receive high-quality customer service and care while coordinating clerical tasks such as answering phones, greeting patients, and scheduling appointments. They facilitate the patient flow and ensure accurate medical records and billing processes are maintained.
Patient Service Representative II at Solaris Health Holdings LLC
Brighton, Michigan, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Organizational Skills, Multi Tasking, Communication Skills, Interpersonal Skills, Healthcare Systems, Emr Navigation, Problem Solving, Financial Record Keeping, Insurance Knowledge, Confidentiality Compliance, Charge Entry, Patient Registration, Appointment Scheduling, Inventory Management
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 2-3 years of customer service experience, preferably in a medical office setting, along with basic knowledge of CPT and ICD-10 coding.
Experience Required
Minimum 2 year(s)
Patient Service Representative II at Solaris Health Holdings LLC
Saint Clair Shores, Michigan, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Organizational Skills, Communication Skills, Interpersonal Skills, Healthcare Systems Operations, Emr Navigation, Problem Solving, Time Management, Financial Record Keeping, Multi Tasking, Cpt Coding, Icd 10 Coding, Insurance Verification, Confidentiality Compliance, Office Supply Management
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 2-3 years of customer service experience, preferably in a medical office setting.
Experience Required
Minimum 2 year(s)
Patient Records Release Assistant at Western University
London, ON, Canada - Full Time
Skills Needed
Office Procedures, Customer Service, Oma, Customer Service Skills, Computer Skills, Office Administration, Communication Skills, Sensitive Information
Specialization
Administration, Office Administration
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Patient Service Representative I at Solaris Health (UroPartners and Urologic Specialists of Northwest Indiana )
Melrose Park, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Medical Records, Appointment Scheduling, Insurance Verification, Organizational Skills, Communication Skills, Interpersonal Skills, Healthcare Systems, Emr Navigation, Medical Terminology, Financial Record Keeping, Cpt Coding, Icd 10 Coding, Time Management, Confidentiality
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 1-3 years of customer service experience, preferably in a medical office setting.
Patient Transfer Assistant $19.00 at On Time Ambulance
Roselle, New Jersey, United States - Full Time
Skills Needed
Driving, Patient Assistance, Communication, Documentation, Cleaning, Disinfecting, Lifting, Moving Patients, Compassion, Sensitivity, Equipment Handling, Stair Navigation, Teamwork, Vehicle Maintenance, Safety Procedures, Customer Service
Specialization
Candidates must have a valid driver's license and experience driving larger vehicles. They must also pass a criminal background check and drug screening, and be able to lift and carry patients safely.
Patient Account Representative II at CommonSpirit Health Mountain Region
Centennial, Colorado, United States - Full Time
Skills Needed
Customer Service, Computer Experience, Healthcare Environment, Medical Terminology, Multitasking, Prioritization
Specialization
Qualified candidates will need 2 years of computer experience and strong customer service skills. Prior office experience in a healthcare environment and knowledge of medical terminology is preferred.
Experience Required
Minimum 2 year(s)
Outpatient Registration Scheduler at Providence Medical Center
Kansas City, KS 66112, USA - Full Time
Skills Needed
Color, Discrimination
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Volunteer Patient Safety Partner at Independent Health Group
Bath BA2 8SG, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Assistant (Receptionist) at St Andrews Health Centre
London E3 3FF, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Staff Nurse - Outpatients (Bank) at Nuffield Health
Leeds LS1 3EB, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Support Worker - Grade V at Beaumont Hospital
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Mathematics, English
Specialization
In the department of education leaving certificate examination including
Qualification
Trade Certificate
Inpatient Rehab Registered Nurse at Methodist Hospital Stone Oak Rehabilitation Center
San Antonio, TX 78258, USA - Full Time
Skills Needed
Accountability, Color, Patient Care, Thinking Skills, Leadership, Texas, Rehabilitation Services, Doctors, Patient Outcomes, Access, Surgery, Development Programs, Nursing Process
Qualification
Graduate
Inpatient Clinical Practice Lead at Devon Partnership NHS Trust
Exeter EX2 9HS, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Outpatient Physiotherapist (Bank) at Nuffield Health
Penarth CF11 0SN, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Collection Representative at BriteLife Recovery
Englewd Clfs, NJ 07632, USA - Full Time
Skills Needed
Interpersonal Skills, Management Skills, Discretion
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Chauffeur für Patiententransporte at Swiss Medical Network
Solothurn, Solothurn, Switzerland - Full Time
Skills Needed
Driving License Category B, Patient Transport, German Language Skills, Interpersonal Skills, Flexibility, Organizational Skills, Loyalty, Discretion
Specialization
A valid driving license (Category B) and BPT authorization are required, along with very good German language skills. Candidates should have a clean record, a high sense of responsibility, and enjoy interacting with people.
Patient Service Representative II at Solaris Health Holdings LLC
Troy, Michigan, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Organizational Skills, Communication Skills, Interpersonal Skills, Problem Solving, Multi Tasking, Healthcare Systems Operations, Emr Navigation, Financial Record Keeping, Insurance Knowledge, Confidentiality Compliance, Charge Entry, Patient Registration, Appointment Scheduling, Inventory Management
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 2-3 years of customer service experience, preferably in a medical office setting, along with basic knowledge of CPT and ICD-10 coding.
Experience Required
Minimum 2 year(s)
Sales & Patient Lead Coordinator at Batley Carr Dental Centre
Dewsbury WF13 2HQ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Service Representative I at Solaris Health Holdings LLC
Leesburg, Florida, United States - Full Time
Skills Needed
Customer Service, Organizational Skills, Multi Tasking, Communication Skills, Interpersonal Skills, Medical Terminology, Healthcare Systems, Emr Navigation, Financial Record Keeping, Insurance Knowledge, Confidentiality, Time Management, Problem Solving, Attention To Detail, Punctuality, Cultural Diversity Awareness
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 1-3 years of customer service experience, preferably in a medical office setting.
Addictions Counselor - Outpatient at Gaudenzia, Inc.
Coatsville, Missouri, United States - Full Time
Skills Needed
Client Care, Counseling, Assessment, Treatment Planning, Documentation, Group Sessions, Individual Sessions, Progress Monitoring, Resource Coordination, Discharge Planning, Follow Up, Communication, Integrity, Data Driven Decisions, Support
Specialization
Candidates must meet specific educational and clinical experience requirements based on the counselor level. Acceptable degrees include Social Work, Psychology, Addiction, Counseling, and related fields.
Experience Required
Minimum 2 year(s)
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