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Remote Bilingual Patient Support Agent at Resolv.Global
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
Bilingual English And Spanish, Customer Service, Patient Support, Appointment Scheduling, Remote Communication, Administrative Coordination, Patient Care Navigation, Written Communication
Specialization
Requires full professional fluency in English and Spanish and at least one year of experience in customer service or patient support. Candidates must reside in Mexico and possess a stable internet connection and a dedicated home workspace.
Patient Services Representative- Mars at UPMC
Mars, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Insurance Verification, Medical Billing, Medical Terminology, Electronic Health Records, Hipaa Compliance, Payment Collection, Patient Registration, Administrative Support
Specialization
A high school diploma or equivalent is required, with a preference for two years of experience in medical billing or customer service. Proficiency in computer applications and familiarity with health record systems like Epic or Medipac is desired.
Experience Required
Minimum 2 year(s)
Patient Contact Center Representative at Mosaic Pharmacy
Washington, District of Columbia, United States - Full Time
Skills Needed
Communication Skills, Customer Service, Data Entry, Attention To Detail, Empathy, Problem Solving, Time Management, Team Collaboration, Technology Proficiency, Hipaa Compliance, Call Center Experience, Medication Management, Documentation Skills, Organizational Skills, Patient Interaction, Crm Systems
Specialization
Candidates must have at least 1 year of contact center or customer service experience and be comfortable working in a fast-paced environment. Strong communication skills and attention to detail are essential for accurate documentation and patient interaction.
Patient Access Representative - Mobile at Texas Children's Hospital
Houston, Texas, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Medical Billing, Customer Service, Demographic Data Entry, Regulatory Compliance, Patient Tracking, Financial Counseling
Specialization
A high school diploma or GED is required, and six months of experience in admissions or registration is preferred. Candidates must be able to perform mobile registration and handle financial securing of patient accounts.
Per Diem Patient Access Representative at Universal Health Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Customer Service, Microsoft Office, Medical Terminology, Financial Collection, Patient Scheduling, Data Entry, Interpersonal Communication, Referral Processing
Specialization
Requires a High School Diploma or GED and at least one year of customer service experience. Candidates must be able to work on-site in Phoenix, AZ, on a per diem basis and possess a valid US driver's license.
Patient Access Representative - Mobile at Texas Children's Hospital
Houston, Texas, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Demographic Data Entry, Revenue Cycle Management, Customer Service, Medical Billing, Regulatory Compliance, Patient Tracking, Financial Counseling, Medical Records Management
Specialization
A high school diploma or GED is required for this position. Preference is given to candidates with at least 6 months of experience as an admissions representative or counselor.
Dental Patient Service Representative at Dental Views
Temecula, California, United States - Full Time
Skills Needed
Patient Scheduling, Insurance Verification, Financial Communication, Customer Service, Hipaa Compliance, Dental Software, Payment Collection, Office Administration, Multitasking, Patient Coordination
Specialization
Candidates should have a high school diploma and at least two years of experience in a dental office or high-interaction customer service environment. Proficiency in dental practice management software and knowledge of dental insurance plans are preferred.
Experience Required
Minimum 2 year(s)
Physical Therapist (PT) Outpatient PRN at Inova Health System
Arlington, Virginia, United States - Full Time
Skills Needed
Patient Treatment, Treatment Modalities, Patient Re Evaluation, Clinical Documentation, Patient Supervision, Interdisciplinary Communication, Outpatient Care
Specialization
Candidates must hold a Bachelor's degree in Physical Therapy and possess a valid Physical Therapist license (VA or compact). BLS certification through the American Heart Association is required upon start.
LVN -Outpatient- Level II (Bilingual) at Kaiser Permanente
Riverside, California, United States - Full Time
Skills Needed
Patient Care, Medication Administration, Iv Therapy, Venipuncture, Wound Care, Bilingual English/Spanish, Patient Education, Clinical Documentation, Vital Signs Monitoring, Infection Control, Specimen Collection, Customer Relations
Specialization
Requires a valid California Vocational Nurse License, BLS certification, and bilingual proficiency in English and Spanish. Candidates must have at least 12 months of direct patient care experience within the last three years.
ED Patient Registration Representative at WakeMed Health & Hospitals
Raleigh, North Carolina, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Demographic Data Entry, Copay Collection, Customer Service, Interpersonal Communication, Administrative Support, Revenue Cycle Operations
Specialization
A high school diploma or equivalent is required along with one year of experience in healthcare registration. Candidates must be able to provide compassionate customer service in a fast-paced medical environment.
Therapist - Sheridan Outpatient Clinic at Family & Children's Services
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Clinical Assessment, Diagnosis, Individual Therapy, Group Therapy, Case Planning, Crisis Intervention, Telehealth, Safety Assessment, Treatment Planning, Outreach
Specialization
Requires a licensed therapist or a candidate under licensure supervision. Must be comfortable working with clients in difficult life circumstances and providing services in both office and community settings.
Experience Required
Minimum 2 year(s)
Dental Patient Service Representative at Dental Views
Vista, California, United States - Full Time
Skills Needed
Patient Scheduling, Insurance Verification, Financial Communication, Customer Service, Hipaa Compliance, Dental Software, Patient Coordination, Payment Collection, Office Administration, Multitasking
Specialization
Candidates should have a high school diploma and at least two years of experience in a dental office or high-interaction customer service environment. Proficiency in dental practice management software and knowledge of dental insurance plans are preferred.
Experience Required
Minimum 2 year(s)
ASC Patient Service Representative II at MidLantic Urology
Tredyffrin Township, Pennsylvania, United States - Full Time
Skills Needed
Patient Registration, Medical Scheduling, Insurance Verification, Emr Navigation, Medical Terminology, Customer Service, Cpt Coding, Icd 10 Coding, Microsoft Office, Hipaa Compliance, Financial Record Keeping, Multi Tasking, Interpersonal Communication, Referral Processing, Charge Entry, Patient Flow Management
Specialization
Requires a high school diploma and 2-3 years of customer service experience, preferably within a medical or urology office. Candidates should be proficient in EMR systems, medical terminology, and basic health insurance products.
Experience Required
Minimum 2 year(s)
Patient Access Coordinator - 1st shift at BHS
Elizabethtown, Kentucky, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Customer Service, Hipaa Compliance, Revenue Cycle Management, Data Entry, Point Of Service Collections, Medical Admissions
Specialization
Requires a high school diploma or equivalent and a typing speed of 40-45 wpm. Previous registration experience and extensive insurance knowledge are preferred.
Remote Bilingual Patient Support Agent at Resolv.Global
Puebla City, Puebla, Mexico - Full Time
Skills Needed
Bilingual English And Spanish, Customer Service, Patient Support, Appointment Scheduling, Remote Communication, Administrative Coordination, Patient Care Navigation, Multitasking
Specialization
Requires full professional fluency in English and Spanish and at least one year of experience in customer service or patient support. Candidates must reside in Mexico and possess a stable internet connection and a dedicated home workspace.
Teamleiter Patientenmanagement (m/w/d) at MY Humancapital GmbH
München, Brandenburg, Germany - Full Time
Skills Needed
Patient Management, Appointment Scheduling, Staff Planning, Bed Management, Process Optimization, Leadership, Communication, Service Orientation, Ms Office, Sap, Clinical Coordination, Administrative Management
Specialization
Requires a qualification as a Medical Assistant, Healthcare Administrator, Nurse, or a degree in Health/Hospital Management. Experience in a clinical environment and proficiency in MS Office are required, with SAP knowledge being a plus.
Experience Required
Minimum 2 year(s)
Inpatient Mental Health Psychologist 2 at ACT Health
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Clinical Assessment, Psychological Interventions, Group Therapy, Individual Therapy, Clinical Supervision, Multidisciplinary Teamwork, Mental Health Care, Staff Supervision
Specialization
Candidates must have professional registration and comply with CHS credentialing and vaccination policies. A National Police Check and registration under the Working with Vulnerable People Act 2011 are mandatory.
Experience Required
Minimum 2 year(s)
Patient Service Representative II PRN at Solaris Health Holdings LLC
Utica, Michigan, United States - Full Time
Skills Needed
Patient Registration, Medical Scheduling, Insurance Verification, Emr Navigation, Medical Terminology, Customer Service, Cpt Coding, Icd 10 Coding, Microsoft Office, Patient Confidentiality, Billing Support, Multi Tasking
Specialization
A high school diploma is required, with 2-3 years of customer service experience and a preference for medical office experience. Proficiency in EMR systems, medical terminology, and health insurance products is essential.
Experience Required
Minimum 2 year(s)
Quality and Patient Safety Specialist at Power International Holding
, , Qatar - Full Time
Skills Needed
Jcia, Root Cause Analysis, Failure Mode Effects Analysis, Patient Safety Science, Quality Improvement, Regulatory Compliance, Critical Thinking, Problem Solving, Interpersonal Communication, Time Management, Multitasking, Data Analysis, Case Evaluation, Policy Development, Risk Management, Clinical Risk Reduction
Specialization
Candidates must have a Bachelor's degree in Science or a related field and a minimum of 5 years of experience in Quality and Patient Safety. Experience within the GCC region is preferred.
Experience Required
Minimum 5 year(s)
One Call- Patient Placement Specialist at Legacy Health and Wellness
Portland, Oregon, United States - Full Time
Skills Needed
Patient Placement, Medical Terminology, Customer Service, Interpersonal Communication, Bed Management, Medical Records, Typing (40 Wpm), Pc Skills, 10 Key, Coordination, Prioritization, Public Relations
Specialization
Requires a high school diploma and at least one year of healthcare experience in admitting, medical records, or clerical support, plus six months of customer service. Preferred qualifications include college-level health records coursework and CHAA certification.
Experience Required
Minimum 2 year(s)
Remote Bilingual Patient Support Agent at Resolv.Global
Querétaro, Querétaro, Mexico -
Full Time


Start Date

Immediate

Expiry Date

21 Sep, 26

Salary

5.5

Posted On

23 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Bilingual English and Spanish, Customer Service, Patient Support, Appointment Scheduling, Remote Communication, Administrative Coordination, Patient Care Navigation, Written Communication

Industry

Outsourcing and Offshoring Consulting

Description
We are looking for a detail-oriented, caring, and reliable bilingual professional to join our remote patient support team. In this role, you will be the primary point of contact for patients, helping them navigate their care journey from scheduling appointments to receiving follow-up guidance after their visits. This is a fully remote, full-time position open to candidates based in Mexico. If you genuinely enjoy helping people, communicate clearly in both English and Spanish, and thrive in a structured remote environment, we would love to hear from you. What You Will Do Respond to patient inquiries through inbound and outbound phone calls, emails, text messages, and web chats Schedule patient appointments and manage changes or cancellations Provide patients with clear pre-appointment and post-appointment instructions Follow up with patients as needed to ensure they have the information they need Support clinic operations with coordination and administrative tasks Maintain accurate records of all patient interactions Handle multiple communication channels at the same time while keeping a calm, professional tone throughout Contract & Compensation $5.50 USD per hour Paid weekly in arrears Independent Contractor 48-hours per week Training duration: 4 weeks Important Information This is a fully remote opportunity Candidates must be fluent in English and Spanish Applications and resumes must be submitted in English Only candidates based in Mexico will be considered for this posting Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: Resume and Prescreen Questionnaire Review One-Way Video Interview Live Interview Final Interview Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes must be submitted in English to be considered for this position. Requirements What We’re Looking For Full professional fluency in both English and Spanish, written and spoken At least 1 year of experience in customer service, patient support, or a similar client-facing role Proven experience working in a fully remote role Strong written communication skills with attention to grammar and clarity Comfortable learning and navigating multiple software tools and platforms A stable internet connection and a dedicated, quiet home workspace Strong organizational skills and the ability to manage multiple tasks at once A patient, empathetic, and professional communication style at all times Currently residing in Mexico Equipment We will provide a laptop; however, to be considered for this role, you must have an additional screen, a headset, and a stable, wired internet connection.
Responsibilities
Act as the primary point of contact for patients by managing inquiries via phone, email, and chat. Responsibilities include scheduling appointments, providing pre- and post-visit guidance, and maintaining accurate patient records.
Remote Bilingual Patient Support Agent at Resolv.Global
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
Bilingual English And Spanish, Customer Service, Patient Support, Appointment Scheduling, Remote Communication, Administrative Coordination, Patient Care Navigation, Written Communication
Specialization
Requires full professional fluency in English and Spanish and at least one year of experience in customer service or patient support. Candidates must reside in Mexico and possess a stable internet connection and a dedicated home workspace.
Patient Services Representative- Mars at UPMC
Mars, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Insurance Verification, Medical Billing, Medical Terminology, Electronic Health Records, Hipaa Compliance, Payment Collection, Patient Registration, Administrative Support
Specialization
A high school diploma or equivalent is required, with a preference for two years of experience in medical billing or customer service. Proficiency in computer applications and familiarity with health record systems like Epic or Medipac is desired.
Experience Required
Minimum 2 year(s)
Patient Contact Center Representative at Mosaic Pharmacy
Washington, District of Columbia, United States - Full Time
Skills Needed
Communication Skills, Customer Service, Data Entry, Attention To Detail, Empathy, Problem Solving, Time Management, Team Collaboration, Technology Proficiency, Hipaa Compliance, Call Center Experience, Medication Management, Documentation Skills, Organizational Skills, Patient Interaction, Crm Systems
Specialization
Candidates must have at least 1 year of contact center or customer service experience and be comfortable working in a fast-paced environment. Strong communication skills and attention to detail are essential for accurate documentation and patient interaction.
Patient Access Representative - Mobile at Texas Children's Hospital
Houston, Texas, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Medical Billing, Customer Service, Demographic Data Entry, Regulatory Compliance, Patient Tracking, Financial Counseling
Specialization
A high school diploma or GED is required, and six months of experience in admissions or registration is preferred. Candidates must be able to perform mobile registration and handle financial securing of patient accounts.
Per Diem Patient Access Representative at Universal Health Group
Phoenix, Arizona, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Customer Service, Microsoft Office, Medical Terminology, Financial Collection, Patient Scheduling, Data Entry, Interpersonal Communication, Referral Processing
Specialization
Requires a High School Diploma or GED and at least one year of customer service experience. Candidates must be able to work on-site in Phoenix, AZ, on a per diem basis and possess a valid US driver's license.
Patient Access Representative - Mobile at Texas Children's Hospital
Houston, Texas, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Demographic Data Entry, Revenue Cycle Management, Customer Service, Medical Billing, Regulatory Compliance, Patient Tracking, Financial Counseling, Medical Records Management
Specialization
A high school diploma or GED is required for this position. Preference is given to candidates with at least 6 months of experience as an admissions representative or counselor.
Dental Patient Service Representative at Dental Views
Temecula, California, United States - Full Time
Skills Needed
Patient Scheduling, Insurance Verification, Financial Communication, Customer Service, Hipaa Compliance, Dental Software, Payment Collection, Office Administration, Multitasking, Patient Coordination
Specialization
Candidates should have a high school diploma and at least two years of experience in a dental office or high-interaction customer service environment. Proficiency in dental practice management software and knowledge of dental insurance plans are preferred.
Experience Required
Minimum 2 year(s)
Physical Therapist (PT) Outpatient PRN at Inova Health System
Arlington, Virginia, United States - Full Time
Skills Needed
Patient Treatment, Treatment Modalities, Patient Re Evaluation, Clinical Documentation, Patient Supervision, Interdisciplinary Communication, Outpatient Care
Specialization
Candidates must hold a Bachelor's degree in Physical Therapy and possess a valid Physical Therapist license (VA or compact). BLS certification through the American Heart Association is required upon start.
LVN -Outpatient- Level II (Bilingual) at Kaiser Permanente
Riverside, California, United States - Full Time
Skills Needed
Patient Care, Medication Administration, Iv Therapy, Venipuncture, Wound Care, Bilingual English/Spanish, Patient Education, Clinical Documentation, Vital Signs Monitoring, Infection Control, Specimen Collection, Customer Relations
Specialization
Requires a valid California Vocational Nurse License, BLS certification, and bilingual proficiency in English and Spanish. Candidates must have at least 12 months of direct patient care experience within the last three years.
ED Patient Registration Representative at WakeMed Health & Hospitals
Raleigh, North Carolina, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Demographic Data Entry, Copay Collection, Customer Service, Interpersonal Communication, Administrative Support, Revenue Cycle Operations
Specialization
A high school diploma or equivalent is required along with one year of experience in healthcare registration. Candidates must be able to provide compassionate customer service in a fast-paced medical environment.
Therapist - Sheridan Outpatient Clinic at Family & Children's Services
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Clinical Assessment, Diagnosis, Individual Therapy, Group Therapy, Case Planning, Crisis Intervention, Telehealth, Safety Assessment, Treatment Planning, Outreach
Specialization
Requires a licensed therapist or a candidate under licensure supervision. Must be comfortable working with clients in difficult life circumstances and providing services in both office and community settings.
Experience Required
Minimum 2 year(s)
Dental Patient Service Representative at Dental Views
Vista, California, United States - Full Time
Skills Needed
Patient Scheduling, Insurance Verification, Financial Communication, Customer Service, Hipaa Compliance, Dental Software, Patient Coordination, Payment Collection, Office Administration, Multitasking
Specialization
Candidates should have a high school diploma and at least two years of experience in a dental office or high-interaction customer service environment. Proficiency in dental practice management software and knowledge of dental insurance plans are preferred.
Experience Required
Minimum 2 year(s)
ASC Patient Service Representative II at MidLantic Urology
Tredyffrin Township, Pennsylvania, United States - Full Time
Skills Needed
Patient Registration, Medical Scheduling, Insurance Verification, Emr Navigation, Medical Terminology, Customer Service, Cpt Coding, Icd 10 Coding, Microsoft Office, Hipaa Compliance, Financial Record Keeping, Multi Tasking, Interpersonal Communication, Referral Processing, Charge Entry, Patient Flow Management
Specialization
Requires a high school diploma and 2-3 years of customer service experience, preferably within a medical or urology office. Candidates should be proficient in EMR systems, medical terminology, and basic health insurance products.
Experience Required
Minimum 2 year(s)
Patient Access Coordinator - 1st shift at BHS
Elizabethtown, Kentucky, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Customer Service, Hipaa Compliance, Revenue Cycle Management, Data Entry, Point Of Service Collections, Medical Admissions
Specialization
Requires a high school diploma or equivalent and a typing speed of 40-45 wpm. Previous registration experience and extensive insurance knowledge are preferred.
Remote Bilingual Patient Support Agent at Resolv.Global
Puebla City, Puebla, Mexico - Full Time
Skills Needed
Bilingual English And Spanish, Customer Service, Patient Support, Appointment Scheduling, Remote Communication, Administrative Coordination, Patient Care Navigation, Multitasking
Specialization
Requires full professional fluency in English and Spanish and at least one year of experience in customer service or patient support. Candidates must reside in Mexico and possess a stable internet connection and a dedicated home workspace.
Teamleiter Patientenmanagement (m/w/d) at MY Humancapital GmbH
München, Brandenburg, Germany - Full Time
Skills Needed
Patient Management, Appointment Scheduling, Staff Planning, Bed Management, Process Optimization, Leadership, Communication, Service Orientation, Ms Office, Sap, Clinical Coordination, Administrative Management
Specialization
Requires a qualification as a Medical Assistant, Healthcare Administrator, Nurse, or a degree in Health/Hospital Management. Experience in a clinical environment and proficiency in MS Office are required, with SAP knowledge being a plus.
Experience Required
Minimum 2 year(s)
Inpatient Mental Health Psychologist 2 at ACT Health
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Clinical Assessment, Psychological Interventions, Group Therapy, Individual Therapy, Clinical Supervision, Multidisciplinary Teamwork, Mental Health Care, Staff Supervision
Specialization
Candidates must have professional registration and comply with CHS credentialing and vaccination policies. A National Police Check and registration under the Working with Vulnerable People Act 2011 are mandatory.
Experience Required
Minimum 2 year(s)
Patient Service Representative II PRN at Solaris Health Holdings LLC
Utica, Michigan, United States - Full Time
Skills Needed
Patient Registration, Medical Scheduling, Insurance Verification, Emr Navigation, Medical Terminology, Customer Service, Cpt Coding, Icd 10 Coding, Microsoft Office, Patient Confidentiality, Billing Support, Multi Tasking
Specialization
A high school diploma is required, with 2-3 years of customer service experience and a preference for medical office experience. Proficiency in EMR systems, medical terminology, and health insurance products is essential.
Experience Required
Minimum 2 year(s)
Quality and Patient Safety Specialist at Power International Holding
, , Qatar - Full Time
Skills Needed
Jcia, Root Cause Analysis, Failure Mode Effects Analysis, Patient Safety Science, Quality Improvement, Regulatory Compliance, Critical Thinking, Problem Solving, Interpersonal Communication, Time Management, Multitasking, Data Analysis, Case Evaluation, Policy Development, Risk Management, Clinical Risk Reduction
Specialization
Candidates must have a Bachelor's degree in Science or a related field and a minimum of 5 years of experience in Quality and Patient Safety. Experience within the GCC region is preferred.
Experience Required
Minimum 5 year(s)
One Call- Patient Placement Specialist at Legacy Health and Wellness
Portland, Oregon, United States - Full Time
Skills Needed
Patient Placement, Medical Terminology, Customer Service, Interpersonal Communication, Bed Management, Medical Records, Typing (40 Wpm), Pc Skills, 10 Key, Coordination, Prioritization, Public Relations
Specialization
Requires a high school diploma and at least one year of healthcare experience in admitting, medical records, or clerical support, plus six months of customer service. Preferred qualifications include college-level health records coursework and CHAA certification.
Experience Required
Minimum 2 year(s)
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