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Patient Liaison at AdaptHealth, LLC
San Rafael, California, United States - Full Time
Skills Needed
Excellent Verbal Communication Skills, Excellent Written Communication Skills, Excellent Presentation Skills, Excellent Customer Service Skills, Product Knowledge, Sales Motivation, Ability To Work Independently, Team Collaboration, Analytical Skills, Problem Solving Skills, Attention To Detail, Prioritization Skills, Computer Proficiency, Knowledge Of Microsoft Office, Empathy, Compassion
Specialization
A high school diploma is required, with a preference for an associate degree. Candidates should have at least one year of relevant experience in healthcare, insurance, or customer service, particularly in DME, diabetes, or incontinence sales.
Patient Liaison at AdaptHealth, LLC
Santa Rosa, California, United States - Full Time
Skills Needed
Excellent Verbal And Written Communication Skills, Excellent Presentation Skills, Excellent Customer Service Skills, Product And Service Knowledge, Motivation For Sales, Ability To Work Independently And With A Team, Strong Analytical And Problem Solving Skills, Attention To Detail, Ability To Prioritize And Manage Multiple Projects, Proficient Computer Skills, Knowledge Of Microsoft Office
Specialization
A high school diploma is required, with an associate degree preferred. Candidates should have at least one year of relevant experience in healthcare, customer service, or related fields.
Patient Liaison at AdaptHealth, LLC
San Marcos, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Sales Motivation, Analytical Skills, Problem Solving Skills, Attention To Detail, Teamwork, Independent Work, Presentation Skills, Product Knowledge, Microsoft Office Proficiency, Time Management, Empathy, Compassion, Confidentiality, Mental Alertness
Specialization
A high school diploma is required, with an associate degree preferred. Candidates should have at least one year of relevant experience in healthcare, customer service, or related fields.
Patient Liaison at APDerm
Newton, Massachusetts, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Emotional Intelligence, Scheduling, Office Duties, Patient Interaction, Payment Processing
Specialization
A high school diploma or GED is required, with a college degree encouraged. Excellent communication and customer service skills are essential, along with some office or retail experience.
Patient Liaison at AdaptHealth, LLC
Baldwin Park, California, United States - Full Time
Skills Needed
Excellent Verbal And Written Communication Skills, Excellent Presentation Skills, Excellent Customer Service Skills, Product And Service Knowledge, Motivation For Sales, Ability To Work Independently And With A Team, Strong Analytical And Problem Solving Skills, Attention To Detail, Ability To Prioritize And Manage Multiple Projects, Proficient Computer Skills, Knowledge Of Microsoft Office
Specialization
A high school diploma or equivalent is required, with an associate degree preferred. Candidates should have at least one year of relevant experience in healthcare, customer service, or related fields.
Patient Advisor at East Cowes Medical Centre
ECP6, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Liaison at Providence Medical Grp.
Anaheim, California, United States - Full Time
Skills Needed
Patient Intake, Call Triaging, Patient Transfers, Problem Solving, Healthcare Experience, Communication, Team Collaboration, Critical Thinking
Specialization
An associate degree or equivalent combination of education and experience is required, along with 1-3 years of healthcare related experience. A bachelor's degree in a healthcare related field is preferred.
Experience Required
Minimum 2 year(s)
Patient Liaison at AdaptHealth, LLC
Riverside, California, United States - Full Time
Skills Needed
Excellent Verbal Communication, Excellent Written Communication, Excellent Presentation Skills, Excellent Customer Service Skills, Product Knowledge, Sales Motivation, Ability To Work Independently, Team Collaboration, Analytical Skills, Problem Solving Skills, Attention To Detail, Prioritization Skills, Computer Proficiency, Knowledge Of Insurance Guidelines, Training And Education Skills, Time Management
Specialization
A high school diploma is required, with an associate degree preferred. Candidates should have at least one year of relevant experience in healthcare, customer service, or related fields.
Patient Liaison at AdaptHealth, LLC
Modesto, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Sales Motivation, Analytical Skills, Problem Solving Skills, Attention To Detail, Teamwork, Independent Work, Presentation Skills, Product Knowledge, Microsoft Office Proficiency, Mental Alertness, Empathy, Compassion, Respect For Privacy, Time Management
Specialization
A high school diploma is required, with an associate degree preferred. Candidates should have at least one year of relevant experience in healthcare, customer service, or related fields.
Patient Liaison at AdaptHealth, LLC
Sacramento, California, United States - Full Time
Skills Needed
Excellent Verbal And Written Communication Skills, Excellent Presentation Skills, Excellent Customer Service Skills, Product And Service Knowledge, Motivation For Sales, Ability To Work Independently And With A Team, Strong Analytical And Problem Solving Skills, Attention To Detail, Ability To Prioritize And Manage Multiple Projects, Proficient Computer Skills, Knowledge Of Microsoft Office
Specialization
A high school diploma is required, with an associate degree preferred. Candidates should have at least one year of experience in healthcare, administrative, insurance, or customer service roles, particularly in DME, diabetes, or incontinence sales.
Patient Liaison at AdaptHealth, LLC
South San Francisco, California, United States - Full Time
Skills Needed
Excellent Verbal And Written Communication Skills, Excellent Presentation Skills, Excellent Customer Service Skills, Product And Service Knowledge, Motivation For Sales, Ability To Work Independently And With A Team, Strong Analytical And Problem Solving Skills, Attention To Detail, Ability To Prioritize And Manage Multiple Projects, Proficient Computer Skills, Knowledge Of Microsoft Office
Specialization
A high school diploma or equivalent is required, with an associate degree preferred. Candidates should have at least one year of relevant experience in healthcare, customer service, or related fields.
Patient Liaison at novellus aesthetics
NUTN1, , United Kingdom - Full Time
Skills Needed
Customer Service Skills, Software
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Patient Advisor at The Grange Practice
Ramsgate CT11 8AD, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Monitor at Ascension
Indianapolis, Indiana, United States - Full Time
Skills Needed
Observation, Surveillance, Communication, Documentation, Patient Monitoring, Audio Communication, Clinical Staff Notification, Safety Awareness, Basic Computer Skills, Excellent Communication
Specialization
A high school diploma or equivalent is required, or one year of applicable job-specific experience. BLS Provider certification is preferred, and clinical experience in a hospital setting is also preferred.
Patient Monitor at Ascension
Belle Meade, Tennessee, United States - Full Time
Skills Needed
Patient Monitoring, Communication, Documentation, Surveillance, Audio Device Usage, Clinical Staff Notification
Specialization
A high school diploma or equivalent is required, or one year of applicable job-specific experience. BLS Provider certification is preferred, and professional licensure can substitute for education or experience.
Patient Monitor at Ascension
Belle Meade, Tennessee, United States - Full Time
Skills Needed
Patient Monitoring, Communication, Documentation, Surveillance, Audio Device Usage, Clinical Staff Notification
Specialization
A high school diploma or equivalent is required, or one year of applicable job-specific experience. BLS Provider certification is preferred.
Patient Monitor at Ascension
Belle Meade, Tennessee, United States - Full Time
Skills Needed
Patient Monitoring, Communication, Documentation, Surveillance, Audio Device Usage, Clinical Staff Notification
Specialization
A high school diploma or equivalent is required, or one year of applicable job-specific experience. BLS Provider certification is preferred, and professional licensure can substitute for education or experience.
Patient Care Consultant, Plastic Surgery at APDerm
Newton, Massachusetts, United States - Full Time
Skills Needed
Customer Service, Sales, Aesthetics, Communication, Detail Oriented, Team Player, Relationship Building, Empathy, Education, Scheduling, Financial Management, Patient Care, Consultation, Marketing Support, Documentation, Coordination
Specialization
We are looking for a people-person with a strong sense of aesthetics and previous experience in customer service, hospitality, aesthetics, or sales. The ideal candidate should be polished, professional, and thrive in a fast-paced environment.
Senior Hospice Patient Care Manager, RN at Heartland Hospice
Piscataway Township, New Jersey, United States - Full Time
Skills Needed
Registered Nurse, Patient Care Management, Clinical Supervision, Regulatory Compliance, Communication Skills, Collaboration Skills, Organizational Skills, Electronic Medical Records, Healthcare Software, Leadership, Hospice Principles, Managed Care, Nursing Care, Insurance Verification, Patient Benefit Tracking, Interdisciplinary Group Coordination
Specialization
Candidates must have a current RN license and a minimum of 3 years of direct patient care experience. Knowledge of hospice principles and strong communication skills are essential.
Experience Required
Minimum 5 year(s)
Patient Care Tech (PCA, CNA, EMT) - ICU at Charlotte Hungerford Hospital
Torrington, CT 06790, USA - Full Time
Skills Needed
Ged, Career Development, Community Education, Children, Training, Emt, Aha
Qualification
Diploma
Patient Liaison at AdaptHealth, LLC
San Rafael, California, United States -
Full Time


Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Excellent Verbal Communication Skills, Excellent Written Communication Skills, Excellent Presentation Skills, Excellent Customer Service Skills, Product Knowledge, Sales Motivation, Ability To Work Independently, Team Collaboration, Analytical Skills, Problem-Solving Skills, Attention To Detail, Prioritization Skills, Computer Proficiency, Knowledge Of Microsoft Office, Empathy, Compassion

Industry

Hospitals and Health Care

Description
Description Position Summary: Patient Liaisons have many responsibilities related to customer service, equipment and service deliveries in the hospital, and marketing-related activities. This may include delivering medical equipment and supplies to patients in a timely and professional manner and teaching the patient how to use and maintain their equipment; initiating verification of patient insurance benefits; communicating the patient’s financial responsibility to the patient and collecting any amounts due using AdaptHealth provided electronic tools. The Patient Liaison position is located at 99 Montecillo Rd San Rafael, CA 94903. Essential Functions and Job Responsibilities: Be knowledgeable of and responsible for the current AdaptHealth policies and procedures that apply to this position. Represent AdaptHealth in a professional manner in face-to-face contact with patients, referral sources, and hospital personnel. Responsible for maintaining and increasing revenue from hospital/facility orders. Develop and maintain a working knowledge of home equipment, insurance guidelines, eligibility, and reimbursement for patients Responsible for fulfilling equipment orders and assuring that equipment is clean, in proper working order and quantities are correct, delivery instructions are correct, and required paperwork is taken to the patient. Delivers/Picks up supplies and equipment in a courteous, accurate, and timely manner meeting the timely delivery goal for essential equipment. Understands issues related to the most cost-effective delivery method for HME ordered. Trains and educates patients and caregivers on the use of equipment and answers any inquiries they may have about services. Informs new patients about their rights and responsibilities, whom to contact with questions, and how to contact the billing department. Responsible for informing patients about patient satisfaction surveys. Responsible for initiating the insurance verification process and informing patients of their financial responsibility. Discusses insurance coverage with the patient and arranges payment of the patient’s financial responsibility. Able to process credit and debit card payments using standard electronic tools. Responsible for obtaining signatures of patient or caregiver for each piece of paperwork including the delivery ticket, assignment of benefits, care plan, and waiver of liability. Documents date and time of delivery-on-delivery ticket and lists any problems or changes to the order and updates driving directions if necessary. Responsible for returning dirty equipment to the closet and tagging broken equipment, including the branch name and brief description of the problem, for return to the repair area. Responsible for troubleshooting and servicing all equipment and making decisions on switch-outs. Conducts sales & service rounds within the assigned hospitals, promoting products and services provided by AdaptHealth to all health care professionals that they may encounter daily. Increases referral volume from the facility by promotion within business lines and cross-selling among business lines through solicitation/facilitation of referral orders from referral sources. Understands and maintains a balanced focus on the most profitable business lines. Acts as a resource for referral source staff regarding Medicare, Medicaid, and private insurance documentation and reimbursement guidelines related to DME/RT/IV/HH equipment and services. The assists the sales team in the planning and conducting of orientations and in-services to referral sources regarding HME equipment and services provided. Obtains all required information and medical documentation to ensure complete, accurate, and timely processing of referrals. Strives to obtain MD order signatures and original prescriptions while on-site. Assures that diagnoses and disease states warrant the need for prescribed equipment and services from a reimbursement standpoint. Suggests additional equipment and services if warranted based on diagnoses or makes appropriate recommendations. Can execute the entire referral process, for all applicable product lines. Coordinates with other departments to minimize delivery expenses and provide efficient service to customers. Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control, and hazardous materials handling. Maintain patient confidentiality and function within the guidelines of HIPAA. Completes assigned compliance training and other educational programs as required. Maintains compliance with AdaptHealth’s Compliance Program. Perform other related duties as assigned. Competency, Skills, and Abilities: Excellent verbal and written communication skills Excellent presentation skills Excellent customer service skills Product and service knowledge Motivation for sales Ability to work independently and with a team Strong analytical and problem-solving skills with attention to detail Ability to prioritize and manage multiple projects Possess mental alertness and the ability to properly treat confidential information. Proficient computer skills and knowledge of Microsoft Office Requirements Education and Experience Requirements: High School Diploma or equivalent is required; Associate Degree from an accredited college is preferred One (1) year of work related to health care, administrative, insurance, customer services, or management regardless of industry The exact job experience considered must be DME, Diabetes, Incontinence Sales. Valid and unrestricted driver’s license in the state of residence Physical Demands and Work Environment: Must be able to bend, stoop, stretch, stand, and sit for extended periods. Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use. The work environment may be stressful at times, as overall office activities and work levels fluctuate. Subject to long periods of sitting and exposure to the computer screen. May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogens May be exposed to angry or irate customers, patients, or referral sources. Ability to utilize a personal computer and other office equipment. Must be able to lift 30 pounds as needed. Physical and mental ability to provide clinical assessments Ability to travel independently throughout the service area. Excellent ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. Mental alertness to perform the essential functions of the position.
Responsibilities
Patient Liaisons are responsible for delivering medical equipment and supplies to patients, educating them on usage, and managing insurance verification and financial responsibilities. They also promote AdaptHealth's products and services within healthcare facilities to increase referral volume.
Patient Liaison at AdaptHealth, LLC
San Rafael, California, United States - Full Time
Skills Needed
Excellent Verbal Communication Skills, Excellent Written Communication Skills, Excellent Presentation Skills, Excellent Customer Service Skills, Product Knowledge, Sales Motivation, Ability To Work Independently, Team Collaboration, Analytical Skills, Problem Solving Skills, Attention To Detail, Prioritization Skills, Computer Proficiency, Knowledge Of Microsoft Office, Empathy, Compassion
Specialization
A high school diploma is required, with a preference for an associate degree. Candidates should have at least one year of relevant experience in healthcare, insurance, or customer service, particularly in DME, diabetes, or incontinence sales.
Patient Liaison at AdaptHealth, LLC
Santa Rosa, California, United States - Full Time
Skills Needed
Excellent Verbal And Written Communication Skills, Excellent Presentation Skills, Excellent Customer Service Skills, Product And Service Knowledge, Motivation For Sales, Ability To Work Independently And With A Team, Strong Analytical And Problem Solving Skills, Attention To Detail, Ability To Prioritize And Manage Multiple Projects, Proficient Computer Skills, Knowledge Of Microsoft Office
Specialization
A high school diploma is required, with an associate degree preferred. Candidates should have at least one year of relevant experience in healthcare, customer service, or related fields.
Patient Liaison at AdaptHealth, LLC
San Marcos, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Sales Motivation, Analytical Skills, Problem Solving Skills, Attention To Detail, Teamwork, Independent Work, Presentation Skills, Product Knowledge, Microsoft Office Proficiency, Time Management, Empathy, Compassion, Confidentiality, Mental Alertness
Specialization
A high school diploma is required, with an associate degree preferred. Candidates should have at least one year of relevant experience in healthcare, customer service, or related fields.
Patient Liaison at APDerm
Newton, Massachusetts, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Emotional Intelligence, Scheduling, Office Duties, Patient Interaction, Payment Processing
Specialization
A high school diploma or GED is required, with a college degree encouraged. Excellent communication and customer service skills are essential, along with some office or retail experience.
Patient Liaison at AdaptHealth, LLC
Baldwin Park, California, United States - Full Time
Skills Needed
Excellent Verbal And Written Communication Skills, Excellent Presentation Skills, Excellent Customer Service Skills, Product And Service Knowledge, Motivation For Sales, Ability To Work Independently And With A Team, Strong Analytical And Problem Solving Skills, Attention To Detail, Ability To Prioritize And Manage Multiple Projects, Proficient Computer Skills, Knowledge Of Microsoft Office
Specialization
A high school diploma or equivalent is required, with an associate degree preferred. Candidates should have at least one year of relevant experience in healthcare, customer service, or related fields.
Patient Advisor at East Cowes Medical Centre
ECP6, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Liaison at Providence Medical Grp.
Anaheim, California, United States - Full Time
Skills Needed
Patient Intake, Call Triaging, Patient Transfers, Problem Solving, Healthcare Experience, Communication, Team Collaboration, Critical Thinking
Specialization
An associate degree or equivalent combination of education and experience is required, along with 1-3 years of healthcare related experience. A bachelor's degree in a healthcare related field is preferred.
Experience Required
Minimum 2 year(s)
Patient Liaison at AdaptHealth, LLC
Riverside, California, United States - Full Time
Skills Needed
Excellent Verbal Communication, Excellent Written Communication, Excellent Presentation Skills, Excellent Customer Service Skills, Product Knowledge, Sales Motivation, Ability To Work Independently, Team Collaboration, Analytical Skills, Problem Solving Skills, Attention To Detail, Prioritization Skills, Computer Proficiency, Knowledge Of Insurance Guidelines, Training And Education Skills, Time Management
Specialization
A high school diploma is required, with an associate degree preferred. Candidates should have at least one year of relevant experience in healthcare, customer service, or related fields.
Patient Liaison at AdaptHealth, LLC
Modesto, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Sales Motivation, Analytical Skills, Problem Solving Skills, Attention To Detail, Teamwork, Independent Work, Presentation Skills, Product Knowledge, Microsoft Office Proficiency, Mental Alertness, Empathy, Compassion, Respect For Privacy, Time Management
Specialization
A high school diploma is required, with an associate degree preferred. Candidates should have at least one year of relevant experience in healthcare, customer service, or related fields.
Patient Liaison at AdaptHealth, LLC
Sacramento, California, United States - Full Time
Skills Needed
Excellent Verbal And Written Communication Skills, Excellent Presentation Skills, Excellent Customer Service Skills, Product And Service Knowledge, Motivation For Sales, Ability To Work Independently And With A Team, Strong Analytical And Problem Solving Skills, Attention To Detail, Ability To Prioritize And Manage Multiple Projects, Proficient Computer Skills, Knowledge Of Microsoft Office
Specialization
A high school diploma is required, with an associate degree preferred. Candidates should have at least one year of experience in healthcare, administrative, insurance, or customer service roles, particularly in DME, diabetes, or incontinence sales.
Patient Liaison at AdaptHealth, LLC
South San Francisco, California, United States - Full Time
Skills Needed
Excellent Verbal And Written Communication Skills, Excellent Presentation Skills, Excellent Customer Service Skills, Product And Service Knowledge, Motivation For Sales, Ability To Work Independently And With A Team, Strong Analytical And Problem Solving Skills, Attention To Detail, Ability To Prioritize And Manage Multiple Projects, Proficient Computer Skills, Knowledge Of Microsoft Office
Specialization
A high school diploma or equivalent is required, with an associate degree preferred. Candidates should have at least one year of relevant experience in healthcare, customer service, or related fields.
Patient Liaison at novellus aesthetics
NUTN1, , United Kingdom - Full Time
Skills Needed
Customer Service Skills, Software
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Patient Advisor at The Grange Practice
Ramsgate CT11 8AD, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Monitor at Ascension
Indianapolis, Indiana, United States - Full Time
Skills Needed
Observation, Surveillance, Communication, Documentation, Patient Monitoring, Audio Communication, Clinical Staff Notification, Safety Awareness, Basic Computer Skills, Excellent Communication
Specialization
A high school diploma or equivalent is required, or one year of applicable job-specific experience. BLS Provider certification is preferred, and clinical experience in a hospital setting is also preferred.
Patient Monitor at Ascension
Belle Meade, Tennessee, United States - Full Time
Skills Needed
Patient Monitoring, Communication, Documentation, Surveillance, Audio Device Usage, Clinical Staff Notification
Specialization
A high school diploma or equivalent is required, or one year of applicable job-specific experience. BLS Provider certification is preferred, and professional licensure can substitute for education or experience.
Patient Monitor at Ascension
Belle Meade, Tennessee, United States - Full Time
Skills Needed
Patient Monitoring, Communication, Documentation, Surveillance, Audio Device Usage, Clinical Staff Notification
Specialization
A high school diploma or equivalent is required, or one year of applicable job-specific experience. BLS Provider certification is preferred.
Patient Monitor at Ascension
Belle Meade, Tennessee, United States - Full Time
Skills Needed
Patient Monitoring, Communication, Documentation, Surveillance, Audio Device Usage, Clinical Staff Notification
Specialization
A high school diploma or equivalent is required, or one year of applicable job-specific experience. BLS Provider certification is preferred, and professional licensure can substitute for education or experience.
Patient Care Consultant, Plastic Surgery at APDerm
Newton, Massachusetts, United States - Full Time
Skills Needed
Customer Service, Sales, Aesthetics, Communication, Detail Oriented, Team Player, Relationship Building, Empathy, Education, Scheduling, Financial Management, Patient Care, Consultation, Marketing Support, Documentation, Coordination
Specialization
We are looking for a people-person with a strong sense of aesthetics and previous experience in customer service, hospitality, aesthetics, or sales. The ideal candidate should be polished, professional, and thrive in a fast-paced environment.
Senior Hospice Patient Care Manager, RN at Heartland Hospice
Piscataway Township, New Jersey, United States - Full Time
Skills Needed
Registered Nurse, Patient Care Management, Clinical Supervision, Regulatory Compliance, Communication Skills, Collaboration Skills, Organizational Skills, Electronic Medical Records, Healthcare Software, Leadership, Hospice Principles, Managed Care, Nursing Care, Insurance Verification, Patient Benefit Tracking, Interdisciplinary Group Coordination
Specialization
Candidates must have a current RN license and a minimum of 3 years of direct patient care experience. Knowledge of hospice principles and strong communication skills are essential.
Experience Required
Minimum 5 year(s)
Patient Care Tech (PCA, CNA, EMT) - ICU at Charlotte Hungerford Hospital
Torrington, CT 06790, USA - Full Time
Skills Needed
Ged, Career Development, Community Education, Children, Training, Emt, Aha
Qualification
Diploma
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