CQ Medicentre is seeking an experienced Medical Receptionist to join our Reception Team in a casual capacity with the potential to grow into a part-time role in the future should the candidate be interested. We’re a fun and dynamic team lead by a highly supportive Practice Manager and Reception Manager that work together across our two practice locations.
CQ Medicentre is a multi-site practice situated centrally on both the Northside and Southside of Rockhampton in Central Queensland.

SKILLS & EXPERIENCE:

• Minimum 12 months experience as a medical receptionist (required)
• Experience with Best Practice software (preferred)
• Familiar with processing and receipting payments using TYRO, DVA, Workcover and Medicare billings
• Ability to maintain patient confidentiality
• Exceptional verbal communication and interpersonal skills
• Reliable and punctual

• Front desk management including all administration duties
• Patient management; greeting and welcoming patients, answering phone enquiries, making, and confirming appointments; checking, processing, and managing customer accounts; and assisting callers with general enquiries
• Maintenance of the Best Practice patient database
• Processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
• General housekeeping and upkeep of reception area and Doctors consulting rooms