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Retail Banking Jobs in Canada

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Manager, Case Assessment at Ombudsman For Banking Services and Investments
Toronto, Ontario, Canada - Full Time
Skills Needed
Leadership, Coaching, Motivational Skills, Team Development, Negotiation, Dispute Resolution, Judgment, Decisiveness, Ethics, Communication, Interpersonal Skills, Analytical Problem Solving, Performance Management, Training, Recruitment
Specialization
Candidates must possess a minimum of three years of experience managing customer service or complaint intake functions, coupled with a demonstrated interest in the financial services industry and strong dispute resolution skills. Essential abilities include effective leadership, coaching, sound judgment, strong ethics, and excellent professional communication skills.
Experience Required
Minimum 2 year(s)
Inventory Supervisor at Retail Services WIS Corporation
Red Deer, Alberta, Canada - Full Time
Skills Needed
Leadership, Training, Retail Experience, Warehouse Experience, Computer Literacy, Interpersonal Skills, Team Player, Goal Oriented
Specialization
Candidates should have post-secondary education or equivalent supervisory experience, along with leadership and training skills. A driver's license and a high level of computer literacy are also required.
Team Leader, Masonville Place at Saje Natural Wellness | Retail
London, Ontario, Canada - Full Time
Skills Needed
Customer Service, Product Demonstration, Sales Model Execution, Product Education, Recommendation Making, Team Collaboration, Business Goal Achievement, Kpi Management, Visual Merchandising, Coaching, Motivation, Relationship Building, Communication, Empathy, Active Listening, Upselling
Specialization
Candidates must be passionate about engaging with customers hands-on, possess strong relationship-building and communication skills, and have an aptitude for product sales and making strategic recommendations. A flexible schedule, including availability for mornings, evenings, weekends, and holidays, is required, along with a minimum high school education.
Store Manager, Mount Royal Village at Saje Natural Wellness | Retail
Calgary, Alberta, Canada - Full Time
Skills Needed
Leadership, Team Development, Business Acumen, Operational Management, Visual Merchandising, Community Outreach, Talent Retention, Succession Planning, Performance Management, Strategic Planning, Kpi Achievement, Product Knowledge, Customer Service, Sales Floor Leadership, Relationship Building, Problem Solving
Specialization
Candidates must possess a strong leadership disposition, deep retail experience with proven sales floor leadership, and excitement for sharing products to elevate wellness. Successful applicants should have a track record of exceeding success metrics and demonstrate stamina, a positive attitude, and a passion for wellness.
Experience Required
Minimum 5 year(s)
Assistant Store Manager, Southgate Centre at Saje Natural Wellness | Retail
, Alberta, Canada - Full Time
Skills Needed
Retail Management, Team Leadership, Business Acumen, Visual Merchandising, Customer Service, Coaching, Strategic Planning, Sales Floor Leadership, Community Outreach, Kpi Management, Recruitment, Training, Performance Management, Analytical Skills, Wellness Advocacy
Specialization
Candidates must have proven retail leadership experience, strong business acumen, and a track record of achieving sales metrics. The role requires an inspirational leader with a passion for wellness and the ability to foster an inclusive, high-performing team environment.
Experience Required
Minimum 2 year(s)
Team Leader, Limeridge Mall at Saje Natural Wellness | Retail
Hamilton, Ontario, Canada - Full Time
Skills Needed
Customer Service, Product Demonstration, Sales, Coaching, Team Leadership, Merchandising, Inventory Management, Relationship Building, Communication, Empathy, Active Listening, Upselling, Kpi Achievement, Scheduling Flexibility, Product Knowledge
Specialization
Candidates must be passionate about wellness, comfortable working in a scented environment, and skilled at building genuine relationships through strong communication and personalized, hands-on engagement. A high school diploma is required, along with a flexible schedule availability including mornings, evenings, weekends, and holidays, committing specifically to the November 15-January 15 blackout period.
Team Leader, Georgian Mall at Saje Natural Wellness | Retail
Barrie, Ontario, Canada - Full Time
Skills Needed
Customer Service, Product Demonstration, Education, Sales, Coaching, Team Leadership, Relationship Building, Communication, Empathy, Active Listening, Upselling, Kpi Achievement, Visual Merchandising, Operations, Community Outreach
Specialization
Candidates must be passionate about wellness, comfortable working in a scented environment, and skilled at engaging customers hands-on to build genuine relationships and drive sales through bold recommendations. A minimum high school diploma is required, along with a flexible schedule availability including mornings, evenings, weekends, and holidays.
Design Director at Saje Natural Wellness | Retail
Toronto, Ontario, Canada - Full Time
Skills Needed
Design Principles, Brand Building, Mentoring, Creative Leadership, Presentation Skills, Collaboration, Digital Design, Ecommerce, Crm, Photography, Motion Graphics, Adobe, Figma, Ai Tools, Solution Oriented, Time Management
Specialization
Candidates should have 12+ years of experience in a similar role, with a strong portfolio demonstrating design expertise across multiple mediums. They should also possess skills in brand platform development and be familiar with digital, ecommerce, and retail design.
Experience Required
Minimum 10 year(s)
Team Leader, Aberdeen Mall at Saje Natural Wellness | Retail
Kamloops, British Columbia, Canada - Full Time
Skills Needed
Customer Service, Product Demonstration, Sales Model Execution, Product Education, Recommendation Skills, Team Collaboration, Commercial Goal Achievement, Kpi Management, Visual Merchandising, Coaching, Motivation, Talent Development, Relationship Building, Active Listening, Strategic Recommendations, Upselling
Specialization
Candidates must be comfortable working in a scented environment and passionate about hands-on engagement, including product demonstration and application. A high school diploma is required, along with a proven track record in driving results, achieving KPIs, and demonstrating leadership through coaching and motivation.
Experience Required
Minimum 2 year(s)
Vice President, Finance at Saje Natural Wellness | Retail
Toronto, Ontario, Canada - Full Time
Skills Needed
Financial Stewardship, Operational Finance, Financial Planning & Analysis, Controllership, Financial Services, Financial Governance, Strategic Thinking, Profitability Analysis, Ebitda Management, Budgeting, Forecasting, Unit Economics, Accounting Oversight, Process Optimization, Cross Functional Partnership, Cpa Designation
Specialization
Candidates must possess a CPA designation and a minimum of 10 years of progressive finance experience, including leading multi-disciplinary teams. Strong experience across FP&A, controllership, and operational finance, particularly supporting an omnichannel consumer business, is highly preferred.
Experience Required
Minimum 10 year(s)
Design Director at Saje Natural Wellness | Retail
Toronto, Ontario, Canada - Full Time
Skills Needed
Design Principles, Brand Expression, Asset Delivery At Scale, Universe Building, Systems Thinking, Creative Leadership, Agility, Conversion Optimization, Crm, E Commerce, Retail Design, Visual Expression, Brand Standards, Photography Direction, Motion Direction, Mentoring
Specialization
Candidates need 12+ years of experience in a design role, demonstrating mastery in performance, growth, and highly crafted design systems, ideally within beauty, wellness, or DTC sectors. A strong portfolio showcasing multi-medium thinking, brand building, and sales-driving scalability is required, along with fluency in modern creative mediums and tools like Adobe and Figma.
Experience Required
Minimum 10 year(s)
Team Leader, Oakville Lakeshore at Saje Natural Wellness | Retail
Oakville, Ontario, Canada - Full Time
Skills Needed
Retail Sales, Customer Service, Product Demonstration, Team Leadership, Coaching, Merchandising, Communication, Empathy, Active Listening, Upselling, Business Development, Inventory Management, Relationship Building, Conflict Resolution, Time Management
Specialization
Candidates must have a high school diploma and a passion for wellness and natural products. The role requires strong communication skills, a flexible schedule including weekends and holidays, and the ability to work in a scented environment.
Team Leader, Fairview Mall at Saje Natural Wellness | Retail
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Service, Product Demonstration, Education, Sales, Coaching, Collaboration, Business Ownership, Kpi Achievement, Merchandising, Community Outreach, Relationship Building, Communication, Empathy, Active Listening, Upselling, Team Leadership
Specialization
Candidates must be passionate about wellness and comfortable working in a scented environment while engaging customers hands-on with product demonstrations. Essential requirements include strong relationship-building skills, aptitude for product sales, strategic recommendation abilities, a competitive yet team-oriented drive, and proven success in coaching and achieving KPIs, along with schedule flexibility including holidays.
Quality Assurance Technician at Saje Natural Wellness | Retail
Surrey, British Columbia, Canada - Full Time
Skills Needed
Aql Inspections, Product Testing, Packaging Compatibility, Root Cause Analysis, Non Conformance Investigation, Documentation, Compliance Support, Laboratory Equipment Maintenance, Certificate Of Analysis Review, Corrective Actions, Process Improvement, Analytical Skills, Problem Solving, Microsoft Office Suite, Project Management Software, Attention To Detail
Specialization
Candidates must possess a Bachelor’s Degree or diploma in a related scientific field such as chemistry or materials science, along with at least two years of experience in a quality assurance or laboratory technician role, preferably within the cosmetics or consumer goods industry. Essential requirements include proficiency in product testing, familiarity with quality standards and regulatory compliance, strong analytical skills for root cause analysis, and proficiency with Microsoft Office Suite.
Experience Required
Minimum 2 year(s)
Store Manager, Metrotown at Saje Natural Wellness | Retail
Burnaby, British Columbia, Canada - Full Time
Skills Needed
Team Leadership, Customer Experience, Product Education, Sales Model Execution, Business Accountability, Kpi Achievement, Visual Merchandising, Community Outreach, Coaching, Hiring, Training, Performance Management, Inventory Management, Scheduling, Loss Prevention, Strategic Planning
Specialization
Candidates must have 3-5 years of retail leadership experience (Store Manager or Assistant Manager level) and be passionate about leading high-performing teams and engaging customers hands-on with products. A high school diploma is mandatory, and flexible availability including mornings, evenings, weekends, holidays, and the peak period between November 15th and January 15th is required.
Experience Required
Minimum 2 year(s)
Senior Manager, Research & Development at Saje Natural Wellness | Retail
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Formulation Development, Essential Oil Blends, Personal Care Products, Prototype Development, Formulation Optimization, Natural Ingredients, Essential Oil Chemistry, Emulsions, Surfactants, Natural Preservation Systems, Green Chemistry, Technical Feasibility, Regulatory Compliance, Safety Assessments, Scale Up, Cross Functional Collaboration
Specialization
Candidates must possess a degree in a relevant scientific field and have over 7 years of R&D experience in personal care or botanical formulations, including expertise with essential oils and natural ingredients. Required knowledge includes the Canadian NHP and US OTC landscapes, along with experience managing formulations from bench to production.
Experience Required
Minimum 5 year(s)
Research & Development Specialist at Saje Natural Wellness | Retail
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Product Formulation, Cosmetic Science, Project Management, Organizational Skills, R&D Lifecycle Management, Regulatory Requirements, Scale Up, Cross Functional Alignment, Documentation Management, Stability Testing, Compatibility Testing, Safety Testing, Technical Support, Material Coordination, Inventory Management, Timeline Tracking
Specialization
Candidates need 2–4 years of experience in cosmetic, personal care, or natural product R&D, including exposure to formulation and product development workflows. Strong project management skills, high attention to detail, and excellent cross-functional communication are essential for managing multiple concurrent projects.
Experience Required
Minimum 2 year(s)
Seasonal Team Member, West 4th Ave at Saje Natural Wellness | Retail
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Customer Service, Product Demonstration, Sales, Communication, Empathy, Active Listening, Upselling, Visual Merchandising, Retail Operations, Product Knowledge
Specialization
Candidates must have a high school diploma and the ability to work a flexible schedule, including weekends and holidays. Strong interpersonal skills and a passion for natural wellness are essential for success in this role.
Product Category Manager at Saje Natural Wellness | Retail
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Product Innovation, Category Management, Strategy Shaping, Commercial Data Analysis, Cross Functional Leadership, Product Development, Portfolio Management, Trend Analysis, Financial Acumen, Stakeholder Alignment, Product Storytelling, Conceptualization, Sku Rationalization, Forecasting, Problem Solving, Communication
Specialization
Candidates must have 5+ years of experience in product development, category management, or merchant buying, preferably within cosmetic, wellness, or CPG industries, and hold a Bachelor's degree. Essential qualities include an entrepreneurial mindset, proven ability to influence senior leaders, strong financial acumen, and strategic problem-solving capabilities.
Experience Required
Minimum 5 year(s)
Product Category Manager at Saje Natural Wellness | Retail
Toronto, Ontario, Canada - Full Time
Skills Needed
Product Development, Category Management, Merchant Buying, Analytical Skills, Financial Acumen, Strategic Thinking, Problem Solving, Cross Functional Leadership, Communication Skills, Innovation, Collaboration, Market Trends, Consumer Insights, Product Positioning, Project Management, Teamwork
Specialization
Candidates should have 5+ years of experience in product development or category management, preferably in the cosmetic or wellness industries. A bachelor's degree in a related field is required, along with strong analytical and communication skills.
Experience Required
Minimum 5 year(s)
Manager, Case Assessment at Ombudsman For Banking Services and Investments
Toronto, Ontario, Canada -
Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

105000.0

Posted On

18 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Coaching, Motivational Skills, Team Development, Negotiation, Dispute Resolution, Judgment, Decisiveness, Ethics, Communication, Interpersonal Skills, Analytical Problem-Solving, Performance Management, Training, Recruitment

Industry

Financial Services

Description
Are you an experienced financial professional interested in public service and contributing to financial fairness and justice?  Canada’s Ombudsman for Banking Services and Investments (OBSI) is a national, independent and not-for-profit organization that helps resolve and reduce disputes between consumers and financial services firms in both official languages. OBSI is responsive to consumer inquiries, conducts fair and accessible investigations of unresolved disputes, and shares its knowledge and expertise with the stakeholders and the public. If a consumer has a complaint against an OBSI participating bank or investment firm that they are not able to resolve with the bank or firm, OBSI will investigate at no cost to the consumer. Job Title: Manager, Case Assessment Location: This is a hybrid position based in Toronto Reporting to: Deputy Ombudsman Vacancy: Posting for a new headcount Salary Range: $93K- $105K Direct Reports: Bilingual Case Assessment Officer/Case Assessment Officer            Duties and Responsibilities The Manager, Case Assessment plays a critical role by leading a team of Bilingual Case Assessment Officers and working with the other members of the Investigation Management Team to lead the investigative staff. * As a member of the Investigation Management Team, the Manager, Case Assessment has a range of responsibilities, including: * Participating in collaborative decision-making relating to the leadership of OBSI’s investigative staff * Monitoring OBSI’s environment to identify emerging issues and areas for improvement and collaborating with other Investigation Management Team members to develop and implement solutions * Ensuring that OBSI policies, procedures, training material and guidelines with respect to case intake and assessment are appropriately maintained and updated * Ensuring Bilingual Case Assessment Officers and other investigative staff receive appropriate training, and fostering an environment of individual and team development * Monitoring case intake volumes and working together with other managers to ensure cases are appropriately assigned * Participating in peer reviews and discussing cases to ensure consistency of outcomes * Working with other managers and the Deputy Ombudsmen to ensure the Investigation Team fulfills its annual objectives including specific projects and initiatives * Providing the Communications Team with information and ideas to promote awareness of OBSI and help stakeholders understand OBSI approaches and case outcomes * Actively fostering an environment of professionalism, collaboration, innovation and continuous improvement throughout the organization * Promoting OBSI’s mission, vision and values and maintaining and enhancing the organization’s reputation in all internal and external activities The Manager, Case Assessment is responsible for all aspects of leading the Case Assessment Team, including: * Ensuring the intake process for all cases is completed with high-quality in a timely, efficient manner by providing appropriate guidance, coaching, and feedback * Ensuring the cases the Bilingual Case Assessment Officers investigate are completed with high quality in a timely, efficient manner by providing guidance, coaching, and feedback * Ensuring all mandate decisions are made in an efficient, fair and reasonable manner that is consistent with OBSI’s mission, vision and values * Ensuring the cases the Bilingual Case Assessment Officers investigate are completed with high quality in a timely, efficient manner by providing guidance, coaching, and feedback * Ensuring Bilingual Case Assessment Officers participate in the peer review process and help and support each other * Ensuring feedback from Deputy Ombudsmen, managers, other colleagues, reconsideration officers, and stakeholders is incorporated into casework * Acting as the primary escalation point for consumers and firms to gather additional information, clarify issues and respond to comments and concerns * Ensuring all team members engage in appropriate external training and professional development and participate in all internal training in relation to new and updated policies and procedures * Managing performance effectively by taking responsibility for team performance, setting clear goals and expectations, tracking progress, providing feedback and addressing performance problems promptly * Establishing team focus by ensuring that all team members understand how their work relates to OBSI’s mission, aligns with OBSI’s strategic directions, and that their work embodies OBSI’s values * Providing motivational support for all team members by recognizing achievements and contributions, finding creative ways to make work rewarding, and identifying and promptly tackling morale problems * Empowering all team members by conveying confidence in their ability to be successful, delegating significant responsibility and authority, and allowing them freedom to decide how they will accomplish their goals and resolve issues * Fostering teamwork by having team members learn and work together, and by promoting cooperation with other teams * Leading Bilingual Case Assessment Officer recruitment efforts, as required Key Qualifications, Abilities, and Skills * A minimum of 3 years’ experience managing customer service or complaint intake functions * Demonstrated interest in the financial services industry and a desire to expand industry knowledge * Strong negotiation and dispute resolution experience * Effective leadership, coaching, motivational and team development skills * Sound judgment, decisiveness and clear commitment to fairness, ethics and public service * Excellent professional verbal and written communication skills * Excellent interpersonal skills * Strong analytical problem-solving skills * Strong proficiency in the Microsoft Office suite of programs, as well as a demonstrated commitment to maximizing productivity through information technology and continuously improving information technology skills * Bilingualism in French and English is preferred
Responsibilities
The Manager, Case Assessment leads a team of Bilingual Case Assessment Officers, ensuring high-quality, timely, and efficient case intake and investigation processes consistent with OBSI's mission. This role involves collaborative decision-making within the Investigation Management Team regarding staff leadership, policy maintenance, and staff development.
Manager, Case Assessment at Ombudsman For Banking Services and Investments
Toronto, Ontario, Canada - Full Time
Skills Needed
Leadership, Coaching, Motivational Skills, Team Development, Negotiation, Dispute Resolution, Judgment, Decisiveness, Ethics, Communication, Interpersonal Skills, Analytical Problem Solving, Performance Management, Training, Recruitment
Specialization
Candidates must possess a minimum of three years of experience managing customer service or complaint intake functions, coupled with a demonstrated interest in the financial services industry and strong dispute resolution skills. Essential abilities include effective leadership, coaching, sound judgment, strong ethics, and excellent professional communication skills.
Experience Required
Minimum 2 year(s)
Inventory Supervisor at Retail Services WIS Corporation
Red Deer, Alberta, Canada - Full Time
Skills Needed
Leadership, Training, Retail Experience, Warehouse Experience, Computer Literacy, Interpersonal Skills, Team Player, Goal Oriented
Specialization
Candidates should have post-secondary education or equivalent supervisory experience, along with leadership and training skills. A driver's license and a high level of computer literacy are also required.
Team Leader, Masonville Place at Saje Natural Wellness | Retail
London, Ontario, Canada - Full Time
Skills Needed
Customer Service, Product Demonstration, Sales Model Execution, Product Education, Recommendation Making, Team Collaboration, Business Goal Achievement, Kpi Management, Visual Merchandising, Coaching, Motivation, Relationship Building, Communication, Empathy, Active Listening, Upselling
Specialization
Candidates must be passionate about engaging with customers hands-on, possess strong relationship-building and communication skills, and have an aptitude for product sales and making strategic recommendations. A flexible schedule, including availability for mornings, evenings, weekends, and holidays, is required, along with a minimum high school education.
Store Manager, Mount Royal Village at Saje Natural Wellness | Retail
Calgary, Alberta, Canada - Full Time
Skills Needed
Leadership, Team Development, Business Acumen, Operational Management, Visual Merchandising, Community Outreach, Talent Retention, Succession Planning, Performance Management, Strategic Planning, Kpi Achievement, Product Knowledge, Customer Service, Sales Floor Leadership, Relationship Building, Problem Solving
Specialization
Candidates must possess a strong leadership disposition, deep retail experience with proven sales floor leadership, and excitement for sharing products to elevate wellness. Successful applicants should have a track record of exceeding success metrics and demonstrate stamina, a positive attitude, and a passion for wellness.
Experience Required
Minimum 5 year(s)
Assistant Store Manager, Southgate Centre at Saje Natural Wellness | Retail
, Alberta, Canada - Full Time
Skills Needed
Retail Management, Team Leadership, Business Acumen, Visual Merchandising, Customer Service, Coaching, Strategic Planning, Sales Floor Leadership, Community Outreach, Kpi Management, Recruitment, Training, Performance Management, Analytical Skills, Wellness Advocacy
Specialization
Candidates must have proven retail leadership experience, strong business acumen, and a track record of achieving sales metrics. The role requires an inspirational leader with a passion for wellness and the ability to foster an inclusive, high-performing team environment.
Experience Required
Minimum 2 year(s)
Team Leader, Limeridge Mall at Saje Natural Wellness | Retail
Hamilton, Ontario, Canada - Full Time
Skills Needed
Customer Service, Product Demonstration, Sales, Coaching, Team Leadership, Merchandising, Inventory Management, Relationship Building, Communication, Empathy, Active Listening, Upselling, Kpi Achievement, Scheduling Flexibility, Product Knowledge
Specialization
Candidates must be passionate about wellness, comfortable working in a scented environment, and skilled at building genuine relationships through strong communication and personalized, hands-on engagement. A high school diploma is required, along with a flexible schedule availability including mornings, evenings, weekends, and holidays, committing specifically to the November 15-January 15 blackout period.
Team Leader, Georgian Mall at Saje Natural Wellness | Retail
Barrie, Ontario, Canada - Full Time
Skills Needed
Customer Service, Product Demonstration, Education, Sales, Coaching, Team Leadership, Relationship Building, Communication, Empathy, Active Listening, Upselling, Kpi Achievement, Visual Merchandising, Operations, Community Outreach
Specialization
Candidates must be passionate about wellness, comfortable working in a scented environment, and skilled at engaging customers hands-on to build genuine relationships and drive sales through bold recommendations. A minimum high school diploma is required, along with a flexible schedule availability including mornings, evenings, weekends, and holidays.
Design Director at Saje Natural Wellness | Retail
Toronto, Ontario, Canada - Full Time
Skills Needed
Design Principles, Brand Building, Mentoring, Creative Leadership, Presentation Skills, Collaboration, Digital Design, Ecommerce, Crm, Photography, Motion Graphics, Adobe, Figma, Ai Tools, Solution Oriented, Time Management
Specialization
Candidates should have 12+ years of experience in a similar role, with a strong portfolio demonstrating design expertise across multiple mediums. They should also possess skills in brand platform development and be familiar with digital, ecommerce, and retail design.
Experience Required
Minimum 10 year(s)
Team Leader, Aberdeen Mall at Saje Natural Wellness | Retail
Kamloops, British Columbia, Canada - Full Time
Skills Needed
Customer Service, Product Demonstration, Sales Model Execution, Product Education, Recommendation Skills, Team Collaboration, Commercial Goal Achievement, Kpi Management, Visual Merchandising, Coaching, Motivation, Talent Development, Relationship Building, Active Listening, Strategic Recommendations, Upselling
Specialization
Candidates must be comfortable working in a scented environment and passionate about hands-on engagement, including product demonstration and application. A high school diploma is required, along with a proven track record in driving results, achieving KPIs, and demonstrating leadership through coaching and motivation.
Experience Required
Minimum 2 year(s)
Vice President, Finance at Saje Natural Wellness | Retail
Toronto, Ontario, Canada - Full Time
Skills Needed
Financial Stewardship, Operational Finance, Financial Planning & Analysis, Controllership, Financial Services, Financial Governance, Strategic Thinking, Profitability Analysis, Ebitda Management, Budgeting, Forecasting, Unit Economics, Accounting Oversight, Process Optimization, Cross Functional Partnership, Cpa Designation
Specialization
Candidates must possess a CPA designation and a minimum of 10 years of progressive finance experience, including leading multi-disciplinary teams. Strong experience across FP&A, controllership, and operational finance, particularly supporting an omnichannel consumer business, is highly preferred.
Experience Required
Minimum 10 year(s)
Design Director at Saje Natural Wellness | Retail
Toronto, Ontario, Canada - Full Time
Skills Needed
Design Principles, Brand Expression, Asset Delivery At Scale, Universe Building, Systems Thinking, Creative Leadership, Agility, Conversion Optimization, Crm, E Commerce, Retail Design, Visual Expression, Brand Standards, Photography Direction, Motion Direction, Mentoring
Specialization
Candidates need 12+ years of experience in a design role, demonstrating mastery in performance, growth, and highly crafted design systems, ideally within beauty, wellness, or DTC sectors. A strong portfolio showcasing multi-medium thinking, brand building, and sales-driving scalability is required, along with fluency in modern creative mediums and tools like Adobe and Figma.
Experience Required
Minimum 10 year(s)
Team Leader, Oakville Lakeshore at Saje Natural Wellness | Retail
Oakville, Ontario, Canada - Full Time
Skills Needed
Retail Sales, Customer Service, Product Demonstration, Team Leadership, Coaching, Merchandising, Communication, Empathy, Active Listening, Upselling, Business Development, Inventory Management, Relationship Building, Conflict Resolution, Time Management
Specialization
Candidates must have a high school diploma and a passion for wellness and natural products. The role requires strong communication skills, a flexible schedule including weekends and holidays, and the ability to work in a scented environment.
Team Leader, Fairview Mall at Saje Natural Wellness | Retail
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Service, Product Demonstration, Education, Sales, Coaching, Collaboration, Business Ownership, Kpi Achievement, Merchandising, Community Outreach, Relationship Building, Communication, Empathy, Active Listening, Upselling, Team Leadership
Specialization
Candidates must be passionate about wellness and comfortable working in a scented environment while engaging customers hands-on with product demonstrations. Essential requirements include strong relationship-building skills, aptitude for product sales, strategic recommendation abilities, a competitive yet team-oriented drive, and proven success in coaching and achieving KPIs, along with schedule flexibility including holidays.
Quality Assurance Technician at Saje Natural Wellness | Retail
Surrey, British Columbia, Canada - Full Time
Skills Needed
Aql Inspections, Product Testing, Packaging Compatibility, Root Cause Analysis, Non Conformance Investigation, Documentation, Compliance Support, Laboratory Equipment Maintenance, Certificate Of Analysis Review, Corrective Actions, Process Improvement, Analytical Skills, Problem Solving, Microsoft Office Suite, Project Management Software, Attention To Detail
Specialization
Candidates must possess a Bachelor’s Degree or diploma in a related scientific field such as chemistry or materials science, along with at least two years of experience in a quality assurance or laboratory technician role, preferably within the cosmetics or consumer goods industry. Essential requirements include proficiency in product testing, familiarity with quality standards and regulatory compliance, strong analytical skills for root cause analysis, and proficiency with Microsoft Office Suite.
Experience Required
Minimum 2 year(s)
Store Manager, Metrotown at Saje Natural Wellness | Retail
Burnaby, British Columbia, Canada - Full Time
Skills Needed
Team Leadership, Customer Experience, Product Education, Sales Model Execution, Business Accountability, Kpi Achievement, Visual Merchandising, Community Outreach, Coaching, Hiring, Training, Performance Management, Inventory Management, Scheduling, Loss Prevention, Strategic Planning
Specialization
Candidates must have 3-5 years of retail leadership experience (Store Manager or Assistant Manager level) and be passionate about leading high-performing teams and engaging customers hands-on with products. A high school diploma is mandatory, and flexible availability including mornings, evenings, weekends, holidays, and the peak period between November 15th and January 15th is required.
Experience Required
Minimum 2 year(s)
Senior Manager, Research & Development at Saje Natural Wellness | Retail
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Formulation Development, Essential Oil Blends, Personal Care Products, Prototype Development, Formulation Optimization, Natural Ingredients, Essential Oil Chemistry, Emulsions, Surfactants, Natural Preservation Systems, Green Chemistry, Technical Feasibility, Regulatory Compliance, Safety Assessments, Scale Up, Cross Functional Collaboration
Specialization
Candidates must possess a degree in a relevant scientific field and have over 7 years of R&D experience in personal care or botanical formulations, including expertise with essential oils and natural ingredients. Required knowledge includes the Canadian NHP and US OTC landscapes, along with experience managing formulations from bench to production.
Experience Required
Minimum 5 year(s)
Research & Development Specialist at Saje Natural Wellness | Retail
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Product Formulation, Cosmetic Science, Project Management, Organizational Skills, R&D Lifecycle Management, Regulatory Requirements, Scale Up, Cross Functional Alignment, Documentation Management, Stability Testing, Compatibility Testing, Safety Testing, Technical Support, Material Coordination, Inventory Management, Timeline Tracking
Specialization
Candidates need 2–4 years of experience in cosmetic, personal care, or natural product R&D, including exposure to formulation and product development workflows. Strong project management skills, high attention to detail, and excellent cross-functional communication are essential for managing multiple concurrent projects.
Experience Required
Minimum 2 year(s)
Seasonal Team Member, West 4th Ave at Saje Natural Wellness | Retail
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Customer Service, Product Demonstration, Sales, Communication, Empathy, Active Listening, Upselling, Visual Merchandising, Retail Operations, Product Knowledge
Specialization
Candidates must have a high school diploma and the ability to work a flexible schedule, including weekends and holidays. Strong interpersonal skills and a passion for natural wellness are essential for success in this role.
Product Category Manager at Saje Natural Wellness | Retail
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Product Innovation, Category Management, Strategy Shaping, Commercial Data Analysis, Cross Functional Leadership, Product Development, Portfolio Management, Trend Analysis, Financial Acumen, Stakeholder Alignment, Product Storytelling, Conceptualization, Sku Rationalization, Forecasting, Problem Solving, Communication
Specialization
Candidates must have 5+ years of experience in product development, category management, or merchant buying, preferably within cosmetic, wellness, or CPG industries, and hold a Bachelor's degree. Essential qualities include an entrepreneurial mindset, proven ability to influence senior leaders, strong financial acumen, and strategic problem-solving capabilities.
Experience Required
Minimum 5 year(s)
Product Category Manager at Saje Natural Wellness | Retail
Toronto, Ontario, Canada - Full Time
Skills Needed
Product Development, Category Management, Merchant Buying, Analytical Skills, Financial Acumen, Strategic Thinking, Problem Solving, Cross Functional Leadership, Communication Skills, Innovation, Collaboration, Market Trends, Consumer Insights, Product Positioning, Project Management, Teamwork
Specialization
Candidates should have 5+ years of experience in product development or category management, preferably in the cosmetic or wellness industries. A bachelor's degree in a related field is required, along with strong analytical and communication skills.
Experience Required
Minimum 5 year(s)