Location: Cool Beer Brewing Co. Ltd., 164 Evans Ave., Etobicoke, Ontario, M8Z 1J4
Reports to: Manager
Employment Type: Part-time
Compensation: $18.00/hr first 3 months
Scheduled Hours: Monday: 11AM-7PM & Tuesday to Friday: 3:30PM-7PM

JOB SUMMARY:

We are looking for a reliable and versatile individual to join our team as a Retail & Office Support Associate. This hybrid role involves working directly in our beer retail store — helping customers, maintaining inventory, and managing point-of-sale systems — while also supporting the office team with various administrative and coordination tasks.

QUALIFICATIONS:

• Previous experience in retail, customer service, or administrative roles preferred
• Strong communication and organizational skills
• Comfortable multitasking in a dynamic environment
• Proficiency in basic computer software (e.g., Excel, email platforms, POS systems, Quickbooks)
• Must be of legal serving age
• Smart Serve certified
• Interest in beer or beverage alcohol is an asset

RETAIL STORE DUTIES:

• Greet and assist customers in selecting and purchasing beer and merchandise
• Maintain cleanliness and organization of the retail space
• Operate Shopify POS system, handle cash and electronic payments
• Stock shelves, rotate inventory, and assist with receiving deliveries
• Stay knowledgeable about product offerings and promotions
• Enforce age verification and responsible service practices

OFFICE SUPPORT DUTIES:

• Assist with data entry, order processing, and creating invoice via Quickbooks
• Set up new customers in QuickBooks
• Support/Track inventory
• Help prepare documents, labels, and packaging/promotional materials
• Respond to phone/email inquiries
• Liaise between the retail team and office staff to ensure smooth operations