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Retail Trade Jobs in Canada

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Mercana Furniture - Customer Experience & Operations Support (Retail, Store at Mercana
Surrey, British Columbia, Canada - Full Time
Skills Needed
Communication Skills, Team Collaboration, Conflict Resolution, Multi Tasking, Customer Service, Order Management, Claims Management, Logistics Coordination, Payments Tracking, Customer Interaction, Process Improvement, Training And Onboarding, Feedback Management, Relationship Building, Documentation Management
Specialization
Proven experience in customer service or operations roles is required, along with strong organizational skills. A proactive approach to communication and customer care is essential for building long-lasting relationships.
Experience Required
Minimum 2 year(s)
Retail Store Associate Part Time Seasonal Winners/HomeSense - Stockyards at TJX Companies
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Flexibility, Adaptability, Time Management, Problem Solving, Inclusivity, Support, Collaboration
Specialization
Friendly and approachable demeanor is essential for creating an inclusive environment. No prior experience is required as training will be provided.
Retail Store Associate Part Time Winners/Homesense - Cobourg Shopping Centr at TJX Companies
Cobourg, Ontario, Canada - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Flexibility, Adaptability, Problem Solving
Specialization
Friendly and approachable with a commitment to teamwork. Flexible and adaptable, with a willingness to learn and grow.
Retail Store Associate Part Time Temporary Winners/HomeSense - Argentia Rd at TJX Companies
Mississauga, Ontario, Canada - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Flexibility, Adaptability, Organization
Specialization
Friendly and approachable demeanor is essential for creating an inclusive environment. No prior experience is required as training will be provided.
Future Retail Management Opportunities , Winners Marshalls Homesense , Fras at TJX Companies
Abbotsford, British Columbia, Canada - Full Time
Skills Needed
Retail Leadership, Team Development, Customer Service, Merchandising, Loss Prevention, Communication, Organizational Skills, Mentorship, Operational Management, Expense Management, Sales Performance, Recruitment, Training, Health And Safety, Problem Solving, Inventory Management
Specialization
A minimum of 2 years of retail leadership experience is required. Candidates should demonstrate strong organizational and communication skills along with proficiency in store operations.
Experience Required
Minimum 2 year(s)
Seasonal Retail Sales Consultant - Part time - Toronto Premium Outlets, ON at Swarovski
Halton Hills, Ontario, Canada - Full Time
Skills Needed
Customer Service, Sales, Fashion, Jewelry, Luxury Brands, Motivation, Target Driven, Styling Tips, Retail Experience, Teamwork, Communication, Passion, Dedication, Charisma, Innovation, Creativity
Specialization
The ideal candidate should have a strong passion for fashion and luxury brands, along with previous retail experience. A customer service orientation and a target-driven attitude are essential for success in this role.
Retail Visual Merchandise Coordinator Full Time Winners - Royalty Crossing at TJX Companies
Charlottetown, Prince Edward Island, Canada - Full Time
Skills Needed
Customer Service, Visual Merchandising, Team Collaboration, Task Management, Communication, Time Management
Specialization
Candidates should have 1-2 years of relevant retail or service experience with a strong understanding of customer needs. Effective communication and task management skills are essential for success in this fast-paced environment.
Retail Store Associate Part Time Temporary Marshalls/HomeSense - Erin Ridge at TJX Companies
St. Albert, Alberta, Canada - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Flexibility, Adaptability, Cashier Duties, Store Maintenance, Learning And Development
Specialization
Friendly and approachable demeanor is essential for creating an inclusive environment. No prior experience is required as training will be provided.
Retail Store Associate Part Time Seasonal Winners/Homesense - Yorkville at TJX Companies
Toronto, Ontario, Canada - Full Time
Skills Needed
Friendly, Approachable, Teamwork, Communication, Flexibility, Adaptability, Customer Service, Time Management
Specialization
Candidates do not need prior experience as training will be provided. Ideal candidates are friendly, committed teammates, and great communicators.
Retail Store Associate Part Time Winners/Homesense - Southpointe Common at TJX Companies
, Alberta, Canada - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Flexibility, Adaptability, Time Management
Specialization
Friendly and approachable with a commitment to teamwork. Great communication skills and the ability to adapt in a busy environment are essential.
Retail Customer Service Coordinator Full Time Winners - Dorval Crossing Oak at TJX Companies
Oakville, Ontario, Canada - Full Time
Skills Needed
Customer Service, Team Collaboration, Task Management, Communication, Time Management, Operational Excellence, Visual Merchandising, Training, Development, Merchandise Processing, Collaboration, Problem Solving
Specialization
1-2 years of relevant retail or service experience is required, with a focus on customer needs and operational processes. Strong communication, time management skills, and a collaborative mindset are essential.
Retail Store Associate Seasonal Winners/HomeSense - Bayshore Shopping Centr at TJX Companies
Ottawa, Ontario, Canada - Full Time
Skills Needed
Friendly, Approachable, Teamwork, Communication, Flexibility, Adaptability, Customer Service, Time Management
Specialization
Candidates do not need prior experience as training will be provided. Ideal candidates should be friendly, committed teammates, and great communicators.
Retail Store Associate Seasonal Part Time Winners/Homesense - Appleby at TJX Companies
Burlington, Ontario, Canada - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Flexibility, Adaptability, Time Management
Specialization
Candidates should be friendly, approachable, and committed to teamwork. No prior experience is required as training will be provided.
Retail Store Associate Part Time Seasonal Winners - North Hill Centre at TJX Companies
Calgary, Alberta, Canada - Full Time
Skills Needed
Friendly, Approachable, Teamwork, Communication, Flexibility, Adaptability, Customer Service, Time Management
Specialization
Candidates should be friendly, approachable, and committed to teamwork. No prior experience is required as training will be provided.
Retail Store Associate Part Time Seasonal Winners - Burlington Centre at TJX Companies
Burlington, Ontario, Canada - Full Time
Skills Needed
Friendly, Approachable, Teamwork, Communication, Flexibility, Adaptability, Customer Service, Time Management
Specialization
Friendly and approachable demeanor is essential for creating an inclusive environment. No prior experience is required as training will be provided.
Retail Store Associate Seasonal Part Time HomeSense – Brentwood Commons at TJX Companies
City of Lloydminster, Alberta, Canada - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Flexibility, Adaptability, Cashier Duties, Fitting Room Assistance, Backroom Support, Store Cleanliness
Specialization
Friendly and approachable demeanor is essential for creating an inclusive environment. No prior experience is required as training will be provided.
Titre Associé aux ventes Électroniques & Centre photo - Beauport, QC at OSL Retail Services Inc
Beauport, QC, Canada - Full Time
Skills Needed
N/A
Qualification
Graduate
Manager, Earned Media at Saje Natural Wellness | Retail
Toronto, Ontario, Canada - Full Time
Skills Needed
Influencer Marketing, Public Relations, Event Management, Relationship Building, Creative Development, Media Engagement, Campaign Strategy, Performance Analysis, Negotiation Skills, Organizational Skills, Commercial Thinking, Cross Functional Collaboration, Learning Agility, Resilience, Judgement, Ambition
Specialization
Candidates should have over 3 years of experience in Influencer and PR within a B2C environment, particularly in the Wellness, Beauty, Sports, or Apparel industries. Strong organizational skills, negotiation abilities, and a proactive mindset are essential for success in this role.
Experience Required
Minimum 2 year(s)
Senior UX/UI Designer at Saje Natural Wellness | Retail
Toronto, Ontario, Canada - Full Time
Skills Needed
Ux/Ui Design, User Research, Prototyping, Figma, Shopify, Data Analysis, Usability Testing, Interaction Design, Responsive Design, Communication, Stakeholder Engagement, Html, Css, Javascript
Specialization
Candidates should have 5+ years of experience in UX/UI design, preferably in retail or e-commerce. A strong portfolio and proficiency in design tools and methodologies are essential.
Experience Required
Minimum 5 year(s)
Assistant Store Manager, Tsawwassen Mills at Saje Natural Wellness | Retail
, British Columbia, Canada - Full Time
Skills Needed
Leadership, Retail Experience, Product Knowledge, Community Engagement, Business Acumen, Analytical Skills, Coaching, Collaboration, Wellness, Succession Planning, Team Development, Customer Service, Merchandising, Strategic Planning, Problem Solving, Positive Attitude
Specialization
The ideal candidate is an inspirational leader with retail experience and a passion for wellness. They should have a track record of success, strong business acumen, and the ability to foster a positive team environment.
Experience Required
Minimum 2 year(s)
Mercana Furniture - Customer Experience & Operations Support (Retail, Store at Mercana
Surrey, British Columbia, Canada -
Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

60000.0

Posted On

06 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Team Collaboration, Conflict Resolution, Multi-Tasking, Customer Service, Order Management, Claims Management, Logistics Coordination, Payments Tracking, Customer Interaction, Process Improvement, Training and Onboarding, Feedback Management, Relationship Building, Documentation Management

Industry

Wholesale

Description
Company Description: Mercana is one of North America's leading home furnishings wholesalers, serving interior designers and retail partners worldwide. As a "design-first" company, we produce unique pieces for the home each season, including wall art, furniture, lighting, and home decor accessories. Vision: At Mercana, we are committed to providing exceptional customer experiences and setting new industry standards. As a Customer Experience & Operations Support, you will oversee the entire customer journey from order placement to post-sale relationship management. You will be the key point of contact for your assigned customer list, ensuring smooth order processing, efficiently handling claims, and fostering long-term relationships with both customers and sales representatives. Who You Are: Superior Communication Skills: Proficient in both verbal and written communication, able to convey information clearly and effectively. Positive Team Member: Collaborative and respectful, working harmoniously with colleagues to achieve collective goals. Conflict Resolution Skills: Adept at handling and resolving conflicts with tact and professionalism. Multi-Tasker: Capable of juggling various responsibilities and thriving in a dynamic environment. Customer Service Excellence: Committed to providing outstanding service and support in all interactions. What You Will Do: You will be accountable for managing the full lifecycle of customer interactions, from the initial order to after-sales support and claims management. This includes ensuring a seamless, positive experience from start to finish and continuously nurturing relationships to foster growth and loyalty. Order Placement and Management: Order Processing: You will oversee the smooth, accurate placement of customer orders, ensuring timely, efficient order fulfillment. You'll help process sales orders, quotes, and claims, ensuring they align with our operational goals and are delivered on time for customer accounts assigned to you. You handle order update and cancellation requests, including quantity, items, and shipping details. Logistics and Inventory: As the primary point of contact, you'll coordinate with the logistics team to swiftly address delivery issues and ensure customers receive their orders as expected. You also coordinate with logistics and Inventory teams for location code changes, stock reallocation requests, and freight rule updates. Payments: You will track and ensure the timely collection of Credit Card payments before order release. You collaborate closely with the Finance team, ensuring financial transactions are completed while fulfilling the order. Tradeshows: You manage tradeshow orders and special promotions, manage quotes and order reviews Claims Management: Handling Claims: Should any issues arise with your customer orders, you will take full ownership of managing and resolving claims from start to finish. This involves reviewing and processing claims, coordinating with relevant teams, and communicating directly with customers and vendors to reach fair resolutions. Documentation & Resolution: You will validate claim documentation, ensure it is processed accurately, identify any discrepancies, and resolve them promptly to maintain customer satisfaction. Customer Interaction and Support: Ongoing Customer Interaction: As the main point of contact for your customer list, you will manage ongoing communications, responding promptly to inquiries (email or phone), concerns, and requests. Whether handling order updates or addressing claims, your focus will be on providing excellent service and building trust at every touchpoint. Inbox management: Manage the New Order Inbox and personal inbox to ensure timely responses. Building Long-Term Relationships: You will nurture relationships by providing exceptional customer service and support to the sales team. Your role will be pivotal in ensuring that both customers and sales reps feel supported and valued. Feedback and Continuous Improvement: Customer Feedback Management: You will actively seek and analyze customer feedback to identify areas for improvement, then discuss them with the Customer Operations manager. This will help you address recurring issues and continuously improve the service provided. Process Optimization: By closely monitoring customer interactions and claims, you will help identify recurring trends or issues, offering insights to improve processes and reduce claim frequency. Supporting the Sales Team and Trade Show Presence: Collaborating with Sales Representatives: You will be an extension of the sales team, upholding the highest customer service standards and resolving any issues that could impact sales or customer satisfaction. Process and Training Support: Process Improvement: You will contribute to the continuous evaluation and improvement of operational procedures, ensuring that order processing, claims handling, and customer communications are efficient and effective. Training and Onboarding: As an expert in the field, you will assist with onboarding and training new team members, sharing best practices in claims processing, order management, and customer relationship management. Qualifications: Proven experience in customer service or operations roles, with demonstrated proficiency in managing orders, claims, and customer relationships. Strong organizational skills with the ability to handle multiple tasks and responsibilities efficiently. A proactive approach to communication and customer care, with a focus on building long-lasting relationships. What we offer: At Mercana, we want to continually invest in our greatest resource – our people. We hope to make your employment experience with us the best possible, with employee rewards and benefits that support a balanced, enjoyable lifestyle for you and your family. Here is what you can expect from us: Competitive Salary Packages: Salary budget of $55,000-$60,000, based on experience. Annual vacation packages starting at two weeks Extended health and dental benefits for you and your family Access to exclusive discount offers and deals for Mercana staff on all furniture, lighting, and accessories A dynamic work environment with a great group of people Company-funded events Career development potential
Responsibilities
You will manage the full lifecycle of customer interactions, ensuring a seamless experience from order placement to after-sales support. This includes overseeing order processing, handling claims, and nurturing long-term relationships with customers and sales representatives.
Mercana Furniture - Customer Experience & Operations Support (Retail, Store at Mercana
Surrey, British Columbia, Canada - Full Time
Skills Needed
Communication Skills, Team Collaboration, Conflict Resolution, Multi Tasking, Customer Service, Order Management, Claims Management, Logistics Coordination, Payments Tracking, Customer Interaction, Process Improvement, Training And Onboarding, Feedback Management, Relationship Building, Documentation Management
Specialization
Proven experience in customer service or operations roles is required, along with strong organizational skills. A proactive approach to communication and customer care is essential for building long-lasting relationships.
Experience Required
Minimum 2 year(s)
Retail Store Associate Part Time Seasonal Winners/HomeSense - Stockyards at TJX Companies
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Flexibility, Adaptability, Time Management, Problem Solving, Inclusivity, Support, Collaboration
Specialization
Friendly and approachable demeanor is essential for creating an inclusive environment. No prior experience is required as training will be provided.
Retail Store Associate Part Time Winners/Homesense - Cobourg Shopping Centr at TJX Companies
Cobourg, Ontario, Canada - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Flexibility, Adaptability, Problem Solving
Specialization
Friendly and approachable with a commitment to teamwork. Flexible and adaptable, with a willingness to learn and grow.
Retail Store Associate Part Time Temporary Winners/HomeSense - Argentia Rd at TJX Companies
Mississauga, Ontario, Canada - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Flexibility, Adaptability, Organization
Specialization
Friendly and approachable demeanor is essential for creating an inclusive environment. No prior experience is required as training will be provided.
Future Retail Management Opportunities , Winners Marshalls Homesense , Fras at TJX Companies
Abbotsford, British Columbia, Canada - Full Time
Skills Needed
Retail Leadership, Team Development, Customer Service, Merchandising, Loss Prevention, Communication, Organizational Skills, Mentorship, Operational Management, Expense Management, Sales Performance, Recruitment, Training, Health And Safety, Problem Solving, Inventory Management
Specialization
A minimum of 2 years of retail leadership experience is required. Candidates should demonstrate strong organizational and communication skills along with proficiency in store operations.
Experience Required
Minimum 2 year(s)
Seasonal Retail Sales Consultant - Part time - Toronto Premium Outlets, ON at Swarovski
Halton Hills, Ontario, Canada - Full Time
Skills Needed
Customer Service, Sales, Fashion, Jewelry, Luxury Brands, Motivation, Target Driven, Styling Tips, Retail Experience, Teamwork, Communication, Passion, Dedication, Charisma, Innovation, Creativity
Specialization
The ideal candidate should have a strong passion for fashion and luxury brands, along with previous retail experience. A customer service orientation and a target-driven attitude are essential for success in this role.
Retail Visual Merchandise Coordinator Full Time Winners - Royalty Crossing at TJX Companies
Charlottetown, Prince Edward Island, Canada - Full Time
Skills Needed
Customer Service, Visual Merchandising, Team Collaboration, Task Management, Communication, Time Management
Specialization
Candidates should have 1-2 years of relevant retail or service experience with a strong understanding of customer needs. Effective communication and task management skills are essential for success in this fast-paced environment.
Retail Store Associate Part Time Temporary Marshalls/HomeSense - Erin Ridge at TJX Companies
St. Albert, Alberta, Canada - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Flexibility, Adaptability, Cashier Duties, Store Maintenance, Learning And Development
Specialization
Friendly and approachable demeanor is essential for creating an inclusive environment. No prior experience is required as training will be provided.
Retail Store Associate Part Time Seasonal Winners/Homesense - Yorkville at TJX Companies
Toronto, Ontario, Canada - Full Time
Skills Needed
Friendly, Approachable, Teamwork, Communication, Flexibility, Adaptability, Customer Service, Time Management
Specialization
Candidates do not need prior experience as training will be provided. Ideal candidates are friendly, committed teammates, and great communicators.
Retail Store Associate Part Time Winners/Homesense - Southpointe Common at TJX Companies
, Alberta, Canada - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Flexibility, Adaptability, Time Management
Specialization
Friendly and approachable with a commitment to teamwork. Great communication skills and the ability to adapt in a busy environment are essential.
Retail Customer Service Coordinator Full Time Winners - Dorval Crossing Oak at TJX Companies
Oakville, Ontario, Canada - Full Time
Skills Needed
Customer Service, Team Collaboration, Task Management, Communication, Time Management, Operational Excellence, Visual Merchandising, Training, Development, Merchandise Processing, Collaboration, Problem Solving
Specialization
1-2 years of relevant retail or service experience is required, with a focus on customer needs and operational processes. Strong communication, time management skills, and a collaborative mindset are essential.
Retail Store Associate Seasonal Winners/HomeSense - Bayshore Shopping Centr at TJX Companies
Ottawa, Ontario, Canada - Full Time
Skills Needed
Friendly, Approachable, Teamwork, Communication, Flexibility, Adaptability, Customer Service, Time Management
Specialization
Candidates do not need prior experience as training will be provided. Ideal candidates should be friendly, committed teammates, and great communicators.
Retail Store Associate Seasonal Part Time Winners/Homesense - Appleby at TJX Companies
Burlington, Ontario, Canada - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Flexibility, Adaptability, Time Management
Specialization
Candidates should be friendly, approachable, and committed to teamwork. No prior experience is required as training will be provided.
Retail Store Associate Part Time Seasonal Winners - North Hill Centre at TJX Companies
Calgary, Alberta, Canada - Full Time
Skills Needed
Friendly, Approachable, Teamwork, Communication, Flexibility, Adaptability, Customer Service, Time Management
Specialization
Candidates should be friendly, approachable, and committed to teamwork. No prior experience is required as training will be provided.
Retail Store Associate Part Time Seasonal Winners - Burlington Centre at TJX Companies
Burlington, Ontario, Canada - Full Time
Skills Needed
Friendly, Approachable, Teamwork, Communication, Flexibility, Adaptability, Customer Service, Time Management
Specialization
Friendly and approachable demeanor is essential for creating an inclusive environment. No prior experience is required as training will be provided.
Retail Store Associate Seasonal Part Time HomeSense – Brentwood Commons at TJX Companies
City of Lloydminster, Alberta, Canada - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Flexibility, Adaptability, Cashier Duties, Fitting Room Assistance, Backroom Support, Store Cleanliness
Specialization
Friendly and approachable demeanor is essential for creating an inclusive environment. No prior experience is required as training will be provided.
Titre Associé aux ventes Électroniques & Centre photo - Beauport, QC at OSL Retail Services Inc
Beauport, QC, Canada - Full Time
Skills Needed
N/A
Qualification
Graduate
Manager, Earned Media at Saje Natural Wellness | Retail
Toronto, Ontario, Canada - Full Time
Skills Needed
Influencer Marketing, Public Relations, Event Management, Relationship Building, Creative Development, Media Engagement, Campaign Strategy, Performance Analysis, Negotiation Skills, Organizational Skills, Commercial Thinking, Cross Functional Collaboration, Learning Agility, Resilience, Judgement, Ambition
Specialization
Candidates should have over 3 years of experience in Influencer and PR within a B2C environment, particularly in the Wellness, Beauty, Sports, or Apparel industries. Strong organizational skills, negotiation abilities, and a proactive mindset are essential for success in this role.
Experience Required
Minimum 2 year(s)
Senior UX/UI Designer at Saje Natural Wellness | Retail
Toronto, Ontario, Canada - Full Time
Skills Needed
Ux/Ui Design, User Research, Prototyping, Figma, Shopify, Data Analysis, Usability Testing, Interaction Design, Responsive Design, Communication, Stakeholder Engagement, Html, Css, Javascript
Specialization
Candidates should have 5+ years of experience in UX/UI design, preferably in retail or e-commerce. A strong portfolio and proficiency in design tools and methodologies are essential.
Experience Required
Minimum 5 year(s)
Assistant Store Manager, Tsawwassen Mills at Saje Natural Wellness | Retail
, British Columbia, Canada - Full Time
Skills Needed
Leadership, Retail Experience, Product Knowledge, Community Engagement, Business Acumen, Analytical Skills, Coaching, Collaboration, Wellness, Succession Planning, Team Development, Customer Service, Merchandising, Strategic Planning, Problem Solving, Positive Attitude
Specialization
The ideal candidate is an inspirational leader with retail experience and a passion for wellness. They should have a track record of success, strong business acumen, and the ability to foster a positive team environment.
Experience Required
Minimum 2 year(s)