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Head of Data Science at Halfords
, England, United Kingdom - Full Time
Skills Needed
Data Science, Machine Learning, Statistical Modelling, Advanced Analytics, Strategic Leadership, Stakeholder Management, Data Engineering, Product Led Development, Commercial Acumen, Data Governance, Team Development, Communication, Project Management, Change Management, Data Visualization
Specialization
Requires extensive experience in leading data science teams and translating complex data into actionable business narratives. Candidates must demonstrate the ability to balance strategic thinking with hands-on delivery in an evolving, product-led environment.
Experience Required
Minimum 10 year(s)
Group Senior CRM Manager –12-month FTC at Halfords
, England, United Kingdom - Full Time
Skills Needed
Crm Strategy, Crm Communication, Promotional Strategy, Customer Loyalty, Roi Accountability, Segmentation, Targeting, Personalisation, Multi Channel Crm, Email Automation, Sms, Direct Mail, Test And Learn Framework, Performance Reporting, Stakeholder Management, Team Leadership
Specialization
Candidates must have proven experience in a similar CRM role, ideally in retail or services, with strong hands-on expertise in Email Service Providers like Marigold or Salesforce Marketing Cloud. Essential skills include being highly analytical, data-driven, passionate about the customer, and possessing strong leadership and team development capabilities.
Experience Required
Minimum 5 year(s)
Customer Services Advisor at Halfords
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Retail Sales, Car Parts Fitting, Cycle Repair, Problem Solving, Sales Targets, Communication, Technical Fitting, Cycle Building, Cycle Servicing, Proactive Approach
Specialization
The ideal candidate has experience in retail sales and a passion for motoring and cycling. You must be proactive, possess problem-solving skills, and be available to work a flexible rota including weekends.
Vehicle Technician / MOT Tester at Halfords
, , - Full Time
Skills Needed
Mot Testing, Vehicle Maintenance, Vehicle Repair, Advanced Diagnostics, Light Vehicle Maintenance, Dvsa Standards
Specialization
Must be Level 3 qualified in Light Vehicle Maintenance & Repair or have equivalent experience. A valid MOT Testing Licence and a full driver's licence with fewer than 9 points are required.
Experience Required
Minimum 2 year(s)
Vehicle Technician at Halfords
, England, United Kingdom - Full Time
Skills Needed
Vehicle Maintenance, Repair, Diagnostics, Clutches Replacement, Timing Belt Replacement, Electrical Systems, Brake Systems, Steering Systems, Suspension Systems, Engine Repair, Coolant Replacement, Diesel Injectors, Head Gasket Repair
Specialization
Candidates must have a Level 3 in Light Vehicle Maintenance and Repair or equivalent experience. A full driver's license with no more than 9 points is also required.
Experience Required
Minimum 2 year(s)
T3 Vehicle Technician/MOT Tester - Enfield at Halfords
London, England, United Kingdom - Full Time
Skills Needed
Mot Testing, Vehicle Maintenance, Vehicle Repair, Advanced Diagnostics, Light Vehicle Maintenance, Customer Experience
Specialization
Must be Level 3 qualified in Light Vehicle Maintenance & Repair and hold a valid MOT Testing Licence. A full driver's licence with no more than 9 points is required.
Experience Required
Minimum 2 year(s)
Automotive Sales Specialist at Halfords
, New Hampshire, United States - Full Time
Skills Needed
Sales, Customer Service, Relationship Building, Communication, Sales Targets, Proactivity, Automotive Knowledge, Referral Driving, Solution Recommendation
Specialization
Candidates must possess experience in a consumer sales environment and have a keen interest in or experience with motoring products or services. Success requires great communication skills to explain services simply and comfort working towards achieving sales targets.
Experience Required
Minimum 2 year(s)
Customer Services Advisor at Halfords
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Retail Sales, Car Parts Fitting, Cycle Repair, Problem Solving, Sales Targets, Proactive Approach, Technical Fitting, Cycle Building, Cycle Servicing
Specialization
Candidates should have experience in customer service or retail sales and a proactive approach to problem-solving. While not mandatory, knowledge of car parts fitting and cycle repair is highly desirable.
Vehicle Technician at Halfords
, England, United Kingdom - Full Time
Skills Needed
Vehicle Maintenance, Vehicle Repair, Diagnostics, Clutch Replacement, Timing Belt Replacement, Vehicle Electrics, Brake Systems, Steering Systems, Suspension Systems, Engine Diagnostics, Diesel Injectors, Head Gasket Repair
Specialization
Must hold a Level 3 qualification in Light Vehicle Maintenance and Repair or equivalent experience. A full valid driver's license with no more than 9 points is required.
Experience Required
Minimum 2 year(s)
Cycle Technician at Halfords
, England, United Kingdom - Full Time
Skills Needed
Cycle Service, Cycle Repair, Customer Service, Technical Skills, Problem Solving, Retail Experience, Sales Targets, Team Development, Electric Cycles, Performance Cycles, Bike Building
Specialization
Candidates should have experience in cycle service, building, and repair, along with a strong background in customer service. You must be available to work on a rota basis, including weekends, and possess the ability to work toward sales targets.
Vehicle Technician at Halfords
Essex, England, United Kingdom - Full Time
Skills Needed
Vehicle Maintenance, Vehicle Repair, Diagnostics, Clutch Replacement, Timing Belt Replacement, Vehicle Electrics, Brake Systems, Steering Systems, Suspension Systems, Engine Repair, Diesel Injectors, Head Gasket Repair
Specialization
Must hold a Level 3 qualification in Light Vehicle Maintenance and Repair or equivalent time-served experience. A full valid driver's license with no more than 9 points is required.
Experience Required
Minimum 2 year(s)
Customer Sales Advisor at Halfords
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Retail Sales, Problem Solving, Product Knowledge, Sales Targets, Communication, Proactive Approach
Specialization
Previous experience in retail or a customer-focused sales environment is preferred. You must be proactive, possess problem-solving skills, and be available to work on a rota basis including weekends.
Assistant Manager at Halfords
Bristol, England, United Kingdom - Full Time
Skills Needed
Management, Leadership, Customer Service, Sales, Mechanical Knowledge, Workshop Operations, Diagnostics, Vehicle Maintenance, Health And Safety, Communication, It Proficiency, Time Management, Coaching, Training
Specialization
Candidates must have hands-on mechanical experience or management experience in a similar environment. A strong understanding of workshop operations and a valid driving licence are required, with professional qualifications like Level 2 or 3 in Light Vehicle Maintenance preferred.
Experience Required
Minimum 2 year(s)
Department Supervisor at Halfords
, England, United Kingdom - Full Time
Skills Needed
Team Supervision, Customer Service, Coaching, Sales Target Achievement, Retail Management, Stock Loss Prevention, Technical Motoring Knowledge, Technical Cycling Knowledge, Time Management, Leadership
Specialization
Requires experience in supervising small teams and delivering high-quality customer service within a retail or service environment. Candidates should have a track record of meeting sales targets and providing on-the-job training to others.
Experience Required
Minimum 2 year(s)
Tyre Technician at Halfords
, , - Full Time
Skills Needed
Tyre Fitting, Fast Fit, Driving Licence, Health And Safety Compliance, Customer Experience
Specialization
Candidates must have experience in tyre fitting or fast fit services and hold a current valid driving licence. A commitment to health and safety compliance and a drive for customer satisfaction are required.
Experience Required
Minimum 2 year(s)
Department Supervisor at Halfords
, England, United Kingdom - Full Time
Skills Needed
Team Supervision, Customer Service, Coaching, Training, Sales Target Achievement, Retail Management, Stock Loss Prevention, Security Procedures, Motoring Knowledge, Cycling Knowledge
Specialization
Requires experience in leading small teams and delivering exceptional customer service within a retail or service environment. Candidates should have a track record of meeting sales targets and a commitment to professional development.
Experience Required
Minimum 2 year(s)
Customer Services Advisor at Halfords
Thurrock, England, United Kingdom - Full Time
Skills Needed
Customer Service, Car Parts Fitting, Cycle Repair, Cycle Building, Cycle Servicing, Retail Sales, Problem Solving, Sales Target Achievement, Communication Skills
Specialization
Candidates should have experience in customer service, ideally within a retail environment, and possess problem-solving skills. Knowledge of car parts fitting and cycle repair is preferred but training is provided.
Customer Services Advisor at Halfords
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Car Parts Fitting, Cycle Repair, Retail Sales, Problem Solving, Cycle Building, Cycle Servicing, Sales Target Achievement, Technology Fitting
Specialization
Requires experience in customer service, ideally within a retail environment, and a proactive approach to problem-solving. Knowledge of car parts fitting and cycle repair is preferred but training is provided.
Department Supervisor at Halfords
, England, United Kingdom - Full Time
Skills Needed
Team Supervision, Customer Service, Coaching, Sales Target Achievement, Retail Management, Stock Loss Prevention, Key Holder Responsibility, Technical Motoring Knowledge, Technical Cycling Knowledge, Time Management
Specialization
Requires experience in leading small teams and delivering exceptional customer service within a retail or service environment. Candidates should have a track record of meeting sales targets and a commitment to professional development.
Experience Required
Minimum 2 year(s)
Customer Services Advisor at Halfords
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Car Parts Fitting, Cycle Repair, Cycle Building, Cycle Servicing, Problem Solving, Retail Sales, Sales Target Achievement
Specialization
Candidates should have experience in customer service, ideally within a retail environment, and possess problem-solving skills. Knowledge of car parts fitting and cycle repair is preferred but training is provided.
Head of Data Science at Halfords
, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

28 Jul, 26

Salary

0.0

Posted On

29 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Data science, Machine learning, Statistical modelling, Advanced analytics, Strategic leadership, Stakeholder management, Data engineering, Product-led development, Commercial acumen, Data governance, Team development, Communication, Project management, Change management, Data visualization

Industry

Automotive

Description
About us Halfords is a £1.7bn revenue listed business and a recognised name across the UK, operating at scale across motoring services, cycling, retail, garages and B2B. With a national network and a growing services-led model, we are uniquely positioned to support customers across the full lifecycle of motoring and cycling needs. We are proud to keep the nation moving as trusted experts who love to help. Technology at Halfords Technology at Halfords is being reimagined as we continue our evolution into a truly omnichannel, service-led business. We are reshaping how technology supports the business, moving towards more integrated, product-led and data-driven ways of working. This is not about incremental change. It is about building the capabilities, platforms and ways of working that will enable Halfords to operate differently in the future. Data sits at the heart of this transformation. From how we serve customers to how we optimise operations, we are investing in building modern data platforms and capabilities that enable better, faster decision- making at scale. About the role As Head of Data Science, you will define how advanced analytics, machine learning and statistical modelling deliver real, measurable value across Halfords. This is not a pure research or experimentation role. It is about turning data science into a practical, scalable capability that drives commercial outcomes. You will lead the shift from isolated models and experimentation to embedded, production-grade data science products that influence decisions across the business. A critical part of this role is the ability to translate complex data into clear, compelling narratives. You will connect insight to commercial outcomes, ensuring stakeholders understand not just what the data says, but what it means and what to do next. Working closely with Data Engineering, Technology and business leaders, you will ensure data science is aligned to organisational priorities, focused on the highest value opportunities and delivered in a way that is adopted and sustained. You will lead and develop a small but growing team, setting the direction for how data science operates, where it adds the most value and how it integrates into the broader technology and data landscape. Key responsibilities * Define the vision, priorities and operating model for Data Science at Halfords, ensuring clear alignment to business strategy * Identify and prioritise high-value use cases where advanced analytics and machine learning can drive meaningful impact * Lead the delivery of scalable data science products, moving from experimentation to adoption and long-term value * Translate complex analysis into clear, compelling narratives that drive understanding, influence decisions and ensure adoption * Partner with Data Engineering to ensure models are built on robust, production-ready data platforms * Build and develop a high-performing data science capability, setting standards, coaching team members and growing expertise * Ensure outputs are actionable, understood and embedded into business decision making * Establish best practice across the data science lifecycle, including model development, validation, deployment and monitoring * Lead on responsible and ethical use of data science, embedding strong governance, privacy and compliance standards * Influence senior stakeholders, acting as the point of leadership for data science across the organisation * Foster collaboration across technology, product and business teams to embed data science into core decision-making About you You are likely to thrive in this role if you: * Focus on delivering business impact rather than building models for their own sake * Can translate data into a clear narrative that drives action and commercial outcomes * Are comfortable operating in evolving environments where priorities and approaches continue to develop * Can balance strategic thinking with hands on leadership of delivery * Bring structure and clarity without over engineering process or slowing progress * Are able to prioritise effectively, focusing on the opportunities that will drive the greatest value * Are confident operating in ambiguity, making decisions and guiding others through complexity * Communicate complex ideas simply and influence stakeholders at all levels * Enjoy building capability, developing people and shaping how a function operates  Reward and benefits * A fair and competitive salary evaluated against market data, plus car allowance and an annual discretionary bonus * Pension, life assurance, 30 days annual leave plus bank holidays and enhanced family leave * Commitment to your ongoing personal and professional development, supporting you to perform at your best and progress your career at Halfords * Hybrid working based at our Support Centre, with three days a week on site and two days working from home * Access to a wide range of colleague discounts across the Halfords product and service portfolio * Well being and inclusion at the heart of our colleague experience, with access to support resources and active colleague networks across the business Diversity & Inclusion At Halfords we are committed to creating an inclusive workplace for our colleagues. We are an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our One Halfords Family. We operate a hybrid working policy with 3 days on site at our Support Centre in Redditch Worcestershire  
Responsibilities
Define the vision and operating model for data science to drive commercial value through advanced analytics and machine learning. Lead the delivery of scalable data science products while partnering with technology teams to ensure robust, production-ready implementations.
Head of Data Science at Halfords
, England, United Kingdom - Full Time
Skills Needed
Data Science, Machine Learning, Statistical Modelling, Advanced Analytics, Strategic Leadership, Stakeholder Management, Data Engineering, Product Led Development, Commercial Acumen, Data Governance, Team Development, Communication, Project Management, Change Management, Data Visualization
Specialization
Requires extensive experience in leading data science teams and translating complex data into actionable business narratives. Candidates must demonstrate the ability to balance strategic thinking with hands-on delivery in an evolving, product-led environment.
Experience Required
Minimum 10 year(s)
Group Senior CRM Manager –12-month FTC at Halfords
, England, United Kingdom - Full Time
Skills Needed
Crm Strategy, Crm Communication, Promotional Strategy, Customer Loyalty, Roi Accountability, Segmentation, Targeting, Personalisation, Multi Channel Crm, Email Automation, Sms, Direct Mail, Test And Learn Framework, Performance Reporting, Stakeholder Management, Team Leadership
Specialization
Candidates must have proven experience in a similar CRM role, ideally in retail or services, with strong hands-on expertise in Email Service Providers like Marigold or Salesforce Marketing Cloud. Essential skills include being highly analytical, data-driven, passionate about the customer, and possessing strong leadership and team development capabilities.
Experience Required
Minimum 5 year(s)
Customer Services Advisor at Halfords
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Retail Sales, Car Parts Fitting, Cycle Repair, Problem Solving, Sales Targets, Communication, Technical Fitting, Cycle Building, Cycle Servicing, Proactive Approach
Specialization
The ideal candidate has experience in retail sales and a passion for motoring and cycling. You must be proactive, possess problem-solving skills, and be available to work a flexible rota including weekends.
Vehicle Technician / MOT Tester at Halfords
, , - Full Time
Skills Needed
Mot Testing, Vehicle Maintenance, Vehicle Repair, Advanced Diagnostics, Light Vehicle Maintenance, Dvsa Standards
Specialization
Must be Level 3 qualified in Light Vehicle Maintenance & Repair or have equivalent experience. A valid MOT Testing Licence and a full driver's licence with fewer than 9 points are required.
Experience Required
Minimum 2 year(s)
Vehicle Technician at Halfords
, England, United Kingdom - Full Time
Skills Needed
Vehicle Maintenance, Repair, Diagnostics, Clutches Replacement, Timing Belt Replacement, Electrical Systems, Brake Systems, Steering Systems, Suspension Systems, Engine Repair, Coolant Replacement, Diesel Injectors, Head Gasket Repair
Specialization
Candidates must have a Level 3 in Light Vehicle Maintenance and Repair or equivalent experience. A full driver's license with no more than 9 points is also required.
Experience Required
Minimum 2 year(s)
T3 Vehicle Technician/MOT Tester - Enfield at Halfords
London, England, United Kingdom - Full Time
Skills Needed
Mot Testing, Vehicle Maintenance, Vehicle Repair, Advanced Diagnostics, Light Vehicle Maintenance, Customer Experience
Specialization
Must be Level 3 qualified in Light Vehicle Maintenance & Repair and hold a valid MOT Testing Licence. A full driver's licence with no more than 9 points is required.
Experience Required
Minimum 2 year(s)
Automotive Sales Specialist at Halfords
, New Hampshire, United States - Full Time
Skills Needed
Sales, Customer Service, Relationship Building, Communication, Sales Targets, Proactivity, Automotive Knowledge, Referral Driving, Solution Recommendation
Specialization
Candidates must possess experience in a consumer sales environment and have a keen interest in or experience with motoring products or services. Success requires great communication skills to explain services simply and comfort working towards achieving sales targets.
Experience Required
Minimum 2 year(s)
Customer Services Advisor at Halfords
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Retail Sales, Car Parts Fitting, Cycle Repair, Problem Solving, Sales Targets, Proactive Approach, Technical Fitting, Cycle Building, Cycle Servicing
Specialization
Candidates should have experience in customer service or retail sales and a proactive approach to problem-solving. While not mandatory, knowledge of car parts fitting and cycle repair is highly desirable.
Vehicle Technician at Halfords
, England, United Kingdom - Full Time
Skills Needed
Vehicle Maintenance, Vehicle Repair, Diagnostics, Clutch Replacement, Timing Belt Replacement, Vehicle Electrics, Brake Systems, Steering Systems, Suspension Systems, Engine Diagnostics, Diesel Injectors, Head Gasket Repair
Specialization
Must hold a Level 3 qualification in Light Vehicle Maintenance and Repair or equivalent experience. A full valid driver's license with no more than 9 points is required.
Experience Required
Minimum 2 year(s)
Cycle Technician at Halfords
, England, United Kingdom - Full Time
Skills Needed
Cycle Service, Cycle Repair, Customer Service, Technical Skills, Problem Solving, Retail Experience, Sales Targets, Team Development, Electric Cycles, Performance Cycles, Bike Building
Specialization
Candidates should have experience in cycle service, building, and repair, along with a strong background in customer service. You must be available to work on a rota basis, including weekends, and possess the ability to work toward sales targets.
Vehicle Technician at Halfords
Essex, England, United Kingdom - Full Time
Skills Needed
Vehicle Maintenance, Vehicle Repair, Diagnostics, Clutch Replacement, Timing Belt Replacement, Vehicle Electrics, Brake Systems, Steering Systems, Suspension Systems, Engine Repair, Diesel Injectors, Head Gasket Repair
Specialization
Must hold a Level 3 qualification in Light Vehicle Maintenance and Repair or equivalent time-served experience. A full valid driver's license with no more than 9 points is required.
Experience Required
Minimum 2 year(s)
Customer Sales Advisor at Halfords
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Retail Sales, Problem Solving, Product Knowledge, Sales Targets, Communication, Proactive Approach
Specialization
Previous experience in retail or a customer-focused sales environment is preferred. You must be proactive, possess problem-solving skills, and be available to work on a rota basis including weekends.
Assistant Manager at Halfords
Bristol, England, United Kingdom - Full Time
Skills Needed
Management, Leadership, Customer Service, Sales, Mechanical Knowledge, Workshop Operations, Diagnostics, Vehicle Maintenance, Health And Safety, Communication, It Proficiency, Time Management, Coaching, Training
Specialization
Candidates must have hands-on mechanical experience or management experience in a similar environment. A strong understanding of workshop operations and a valid driving licence are required, with professional qualifications like Level 2 or 3 in Light Vehicle Maintenance preferred.
Experience Required
Minimum 2 year(s)
Department Supervisor at Halfords
, England, United Kingdom - Full Time
Skills Needed
Team Supervision, Customer Service, Coaching, Sales Target Achievement, Retail Management, Stock Loss Prevention, Technical Motoring Knowledge, Technical Cycling Knowledge, Time Management, Leadership
Specialization
Requires experience in supervising small teams and delivering high-quality customer service within a retail or service environment. Candidates should have a track record of meeting sales targets and providing on-the-job training to others.
Experience Required
Minimum 2 year(s)
Tyre Technician at Halfords
, , - Full Time
Skills Needed
Tyre Fitting, Fast Fit, Driving Licence, Health And Safety Compliance, Customer Experience
Specialization
Candidates must have experience in tyre fitting or fast fit services and hold a current valid driving licence. A commitment to health and safety compliance and a drive for customer satisfaction are required.
Experience Required
Minimum 2 year(s)
Department Supervisor at Halfords
, England, United Kingdom - Full Time
Skills Needed
Team Supervision, Customer Service, Coaching, Training, Sales Target Achievement, Retail Management, Stock Loss Prevention, Security Procedures, Motoring Knowledge, Cycling Knowledge
Specialization
Requires experience in leading small teams and delivering exceptional customer service within a retail or service environment. Candidates should have a track record of meeting sales targets and a commitment to professional development.
Experience Required
Minimum 2 year(s)
Customer Services Advisor at Halfords
Thurrock, England, United Kingdom - Full Time
Skills Needed
Customer Service, Car Parts Fitting, Cycle Repair, Cycle Building, Cycle Servicing, Retail Sales, Problem Solving, Sales Target Achievement, Communication Skills
Specialization
Candidates should have experience in customer service, ideally within a retail environment, and possess problem-solving skills. Knowledge of car parts fitting and cycle repair is preferred but training is provided.
Customer Services Advisor at Halfords
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Car Parts Fitting, Cycle Repair, Retail Sales, Problem Solving, Cycle Building, Cycle Servicing, Sales Target Achievement, Technology Fitting
Specialization
Requires experience in customer service, ideally within a retail environment, and a proactive approach to problem-solving. Knowledge of car parts fitting and cycle repair is preferred but training is provided.
Department Supervisor at Halfords
, England, United Kingdom - Full Time
Skills Needed
Team Supervision, Customer Service, Coaching, Sales Target Achievement, Retail Management, Stock Loss Prevention, Key Holder Responsibility, Technical Motoring Knowledge, Technical Cycling Knowledge, Time Management
Specialization
Requires experience in leading small teams and delivering exceptional customer service within a retail or service environment. Candidates should have a track record of meeting sales targets and a commitment to professional development.
Experience Required
Minimum 2 year(s)
Customer Services Advisor at Halfords
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Car Parts Fitting, Cycle Repair, Cycle Building, Cycle Servicing, Problem Solving, Retail Sales, Sales Target Achievement
Specialization
Candidates should have experience in customer service, ideally within a retail environment, and possess problem-solving skills. Knowledge of car parts fitting and cycle repair is preferred but training is provided.