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Compliance Audit Specialist at Mosaic Health
New York, New York, United States - Full Time
Skills Needed
Due Diligence Audits, Adhoc Audits, Data Analysis, Cms Guidelines, Payor Policies, Provider Education, Policy Research, Coding Guidance, Documentation Review, Productivity Standards, Risk Assessment, Policy Updates, Training Development, Auditing, Monitoring, Corrective Action Plans
Specialization
A minimum of three years of related physician coding/billing experience or equivalent education and experience is required, along with a current AAPC Certified Professional Coder certification and/or AHIMA CCS-P credential. Experience with E/M and HCC coding review is necessary, and the role demands excellent communication, time management, and computer skills.
Experience Required
Minimum 2 year(s)
Executive Assistant at Mosaic Health
Muskegon, Michigan, United States - Full Time
Skills Needed
Administrative Support, Scheduling, Meeting Minutes, Data Entry, Compliance, Report Preparation, Database Management, Communication, Project Coordination, Regulatory Agency Coordination
Specialization
Candidates must have a high school diploma or GED. An associate's degree or one to three years of related experience is preferred.
Logistics (Level 4) Apprentice - Saica Paper at Cogent Skills Services
Manchester, England, United Kingdom - Full Time
Skills Needed
Data Analytics, Data Interpretation, Excel, 5ys, Lean, Rca, Auditing, Kpi Management, Sap, Maximo, Flt Operation, Shunting Operations, Safety Walks, Forecasting, Process Leadership
Specialization
Candidates must possess 5 GCSEs graded 9-4 (A*-C), including Maths and English, and the role requires a mix of hands-on shop floor/yard work (35-40%) and office/data tasks (60-65%).
Administrativo/a Ventas Internacional at SAICA Natur UK
Barcelona, Catalonia, Spain - Full Time
Skills Needed
Document Management, International Imports, International Exports, Incident Resolution, Logistics Coordination, Invoice Accounting, Sales Administration, Circular Economy, Waste Management, English, Catalan, Spanish
Specialization
Candidates must have a minimum of 1 year of experience in similar roles and hold a Vocational Training Degree (Medium or Higher) in Administrative Management. Full professional proficiency in English, Catalan, and Spanish is mandatory.
Pharmacy Shipping Clerk at Mosaic Pharmacy
Sterling, Virginia, United States - Full Time
Skills Needed
Shipping, Bookkeeping, Office Machines, Communication, Customer Service, Attention To Detail, Organization, Multi Tasking, Data Entry, Inventory Management, Problem Solving, Time Management, Protocol Writing, Mail Handling, Emergency Deliveries, Computer Literacy
Specialization
Candidates should have a high school diploma or equivalent and preferably experience in shipping or a healthcare setting. Strong communication skills and attention to detail are essential for this role.
Patient Enrollment Representative (Outbound Call Center) at Mosaic Pharmacy
Washington, District of Columbia, United States - Full Time
Skills Needed
Communication, Listening, Empathy, Customer Service, Data Entry, Crm Systems, Outbound Calling, Patient Enrollment, Problem Solving, Documentation, Confidentiality, Team Collaboration, Time Management, Scripting, Technology Proficiency, Bilingual
Specialization
A high school diploma or equivalent is required, along with at least one year of experience in a contact center or customer service role. Familiarity with CRM systems and data entry is preferred.
Patient Enrollment Representative (Outbound Call Center) at Mosaic Pharmacy
Washington, District of Columbia, United States - Full Time
Skills Needed
Outbound Calling, Patient Enrollment, Communication, Empathy, Listening Skills, Call Center Technology, Script Adherence, Performance Metrics, Data Entry, Crm Systems, Written Communication, Interpersonal Skills, Confidentiality, Collaboration, Verbal Communication
Specialization
Candidates must possess a High School Diploma, GED, or equivalent, along with at least one year of experience in a contact center, patient-facing provider office, or customer service role. Experience with CRM systems and data entry is strongly preferred.
Pharmacy Technician - Onboarding Specialist at Mosaic Pharmacy
Sterling, Virginia, United States - Full Time
Skills Needed
Patient Communication, Organization, Attention To Detail, Multi Tasking, Compassion, Medication Synchronization, Data Entry, Pharmacy Management
Specialization
Candidates must have an active Virginia pharmacy technician license and a high school diploma or GED. A minimum of 2-4 years of experience in direct patient communications is required.
Experience Required
Minimum 2 year(s)
Patient Enrollment Representative (Outbound Call Center) at Mosaic Pharmacy
Washington, District of Columbia, United States - Full Time
Skills Needed
Communication, Listening, Empathy, Customer Service, Data Entry, Crm Systems, Outbound Calling, Patient Enrollment, Problem Solving, Documentation, Confidentiality, Team Collaboration, Time Management, Follow Up, Scripting, Technology Proficiency
Specialization
A high school diploma or equivalent is required, along with at least one year of experience in a contact center or customer service role. Familiarity with CRM systems and data entry is preferred.
Pharmacy Technician at Mosaic Pharmacy
, Virginia, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Triage, Prescription Filling, Third Party Claims Processing, Insurance Resolution, Automated Machinery Operation, Inventory Management, Shipping, Compliance, Medication Regimen Optimization
Specialization
Candidates must possess an active Virginia pharmacy technician license and have a High School Degree or GED equivalent, along with the ability to pass a drug screen and criminal background check. Experience with retail, mail order, or LTC pharmacy data entry and dispensing software is preferred, as is experience with Parata or other pharmacy automation systems.
Pharmacy Technician - Onboarding Specialist at Mosaic Pharmacy
Sterling, Virginia, United States - Full Time
Skills Needed
Patient Communication, Organization, Attention To Detail, Multi Tasking, Medication Synchronization, Data Entry, Prescription Transfer, Medication History Collection, Social Work, Home Health, Pharmacy Technician Acts, Clinical Programs
Specialization
Candidates must possess an active Virginia pharmacy technician license and a High School diploma or GED equivalent. A minimum of 2-4 years of experience in direct patient communications within settings like home health, hospital, or pharmacy is required, with experience collecting medication histories being a strong advantage.
Experience Required
Minimum 2 year(s)
Patient Enrollment Representative (Outbound Call Center) at Mosaic Pharmacy
Washington, District of Columbia, United States - Full Time
Skills Needed
Outbound Calling, Patient Enrollment, Communication, Empathy, Listening Skills, Script Adherence, Performance Metrics, Call Center Technology, Data Entry, Crm Systems, Written Communication, Interpersonal Skills, Confidentiality, Collaboration, Problem Solving, Time Management
Specialization
Candidates must possess a High School Diploma, GED, or equivalent, along with at least one year of experience in a contact center, patient-facing provider office, or customer service role. Prior experience with CRM systems and data entry skills is strongly preferred.
Pharmacy Technician at Mosaic Pharmacy
, Virginia, United States - Full Time
Skills Needed
Customer Service, Pharmacy Operations, Medication Management, Prescription Filling, Inventory Management, Insurance Claims Processing, Pharmacy Software, Automated Packaging, Communication Skills, Attention To Detail, Problem Solving, Team Collaboration, Patient Interaction, Regulatory Compliance, Time Management, Organizational Skills
Specialization
Candidates must have an active Virginia pharmacy technician license and a high school degree or GED equivalent. Experience in retail, mail order, or LTC pharmacy settings is preferred, along with familiarity with pharmacy automation systems.
Pharmacy Technician Supervisor at Mosaic Pharmacy
Sterling, Virginia, United States - Full Time
Skills Needed
Supervision, Scheduling, Staffing Management, Hiring, Performance Management, Training, Regulatory Compliance, Workflow Optimization, Communication, Critical Thinking, Problem Solving, Timekeeping, Sop Adherence, Data Entry, Pharmacy Dispensing Software, Automation Systems
Specialization
Candidates must possess 5+ years of experience as a Certified Pharmacy Technician (CPhT) and hold an active Virginia pharmacy technician license, along with strong leadership and customer service skills. Preferred experience includes retail, mail order, or LTC pharmacy data entry and familiarity with pharmacy automation systems.
Experience Required
Minimum 5 year(s)
Pharmacy Compliance Specialist at Mosaic Pharmacy
, Virginia, United States - Full Time
Skills Needed
Regulatory Compliance, Licensure Tracking, Credentialing, Quality Assurance, Policy Development, Sop Maintenance, Internal Auditing, Root Cause Analysis, Controlled Substance Reporting, Data Analysis, Hipaa Compliance, Attention To Detail, Organizational Skills, Communication, Critical Thinking, Problem Solving
Specialization
Candidates need a Bachelor of Science degree, preferably in a health or life science field, or 2+ years in a compliance role within healthcare, along with CPhT certification or willingness to obtain a Virginia technician license. Required attributes include strong organizational skills, keen attention to detail, knowledge of pharmacy/healthcare laws, and excellent critical thinking abilities.
Experience Required
Minimum 2 year(s)
Patient Contact Center Representative at Mosaic Pharmacy
Washington, District of Columbia, United States - Full Time
Skills Needed
Call Handling, Empathy, Patient Engagement, Call Routing, Inquiry Resolution, Documentation, Hipaa Compliance, Emotional Intelligence, Active Listening, Interpersonal Communication, Data Entry, Time Management, Problem Solving, Adaptability, Rapport Building, Adherence Monitoring
Specialization
Candidates must have at least one year of contact center, patient-facing provider office, or customer service experience, along with a High School Diploma or equivalent. The role requires the ability to adhere to a structured schedule, manage high call volumes, follow scripts, and demonstrate proficiency in systems like Microsoft Office Outlook and Teams.
Pharmacy Onboarding Intake Coordinator at Mosaic Pharmacy
, Virginia, United States - Full Time
Skills Needed
Patient Interaction, Medication Reconciliation, Prescription Intake, Insurance Inquiry, Claims Processing, Billing Issue Resolution, Data Entry, Documentation, Patient Education, Prescription Transfer, Empathetic Listening, Attention To Detail, Organizational Abilities, Adaptability, Pharmacy Software Proficiency, Computer Applications
Specialization
Candidates must possess an active Pharmacy Technician License in the state of residence and Virginia, with at least three years of experience in healthcare or pharmacy settings involving patient interaction. Key competencies include exceptional communication, high attention to detail, adaptability, and proficiency with pharmacy software.
Experience Required
Minimum 2 year(s)
Pharmacy Compliance Specialist at Mosaic Pharmacy
, Virginia, United States - Full Time
Skills Needed
Regulatory Compliance, Licensure Tracking, Credentialing, Quality Assurance, Policy Development, Standard Operating Procedures, Internal Audits, Root Cause Analysis, Controlled Substance Reporting, Data Analysis, Hipaa, Attention To Detail, Organizational Skills, Communication, Critical Thinking, Problem Solving
Specialization
Candidates need a Bachelor of Science degree, preferably in a health or life science field, or 2+ years in a compliance role within healthcare, along with working knowledge of pharmacy workflow. A Certified Pharmacy Technician (CPhT) certification with an active Virginia license (or willingness to obtain one) is also required.
Experience Required
Minimum 2 year(s)
Accounts Receivable Specialist at Mosaic Pharmacy
Sterling, Virginia, United States - Full Time
Skills Needed
Payment Tracking, Bank Deposits, Ar Aging Reports, Financial Reporting, Account Monitoring, Balance Management, Hipaa Compliance, Process Improvement, Analytical Skills, Problem Solving, Attention To Detail, Data Entry, Communication, Microsoft Office Suite
Specialization
A High School Degree or GED is required, with an associate degree in healthcare administration or a related field preferred, alongside a minimum of two years of experience in pharmacy billing, medical billing, or healthcare revenue cycle management. Candidates must possess strong knowledge of insurance billing processes, including Medicare Part D, Medicaid, and commercial insurance, and must be able to pass a drug screen and criminal background check.
Experience Required
Minimum 2 year(s)
Medical Billing Specialist at Mosaic Pharmacy
Sterling, Virginia, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Problem Solving, Analytical Skills, Data Entry, Communication, Hipaa Compliance, Process Improvement, Triage, Billing Software, Pharmacy Management Systems
Specialization
A High School Degree or GED is required, with an Associate's degree in healthcare administration preferred, alongside a minimum of two years of experience in pharmacy billing, medical billing, or revenue cycle management, including knowledge of Medicare Part D, Medicaid, and commercial insurance. Candidates must possess excellent analytical and communication skills, strong attention to detail, and proficiency in Microsoft Office Suite.
Experience Required
Minimum 2 year(s)
Compliance Audit Specialist at Mosaic Health
New York, New York, United States -
Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

87247.0

Posted On

23 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Due Diligence Audits, AdHoc Audits, Data Analysis, CMS Guidelines, Payor Policies, Provider Education, Policy Research, Coding Guidance, Documentation Review, Productivity Standards, Risk Assessment, Policy Updates, Training Development, Auditing, Monitoring, Corrective Action Plans

Industry

Hospitals and Health Care

Description
Job Description Summary ‎ The Compliance Audit Specialist is responsible for participating in due diligence audits for new acquisition and new providers. The Compliance Audit Specialist is responsible for completing ad-hoc audits as required by the business on different coding and documentation issues. • Reviews audit results received from the outside vendor, analyzes data, and composes rebuttals based on CMS guidelines, and payors policies and procedures. • Hosts education sessions for providers after reviewing data on the new provider audit and routine audit. • The Compliance Audit Specialist is responsible for researching payors updates, policies and procedures and communicating these updates timely with providers and Mosaic appropriate teams. • Responds to questions from providers and other Mosaic teams. • Participates in team meetings and organizational business meetings. • Responds to questions in Athena from providers and peers regarding coding and documentation issues. • Supports the team with any required audits and responds timely to communication. • The Compliance Audit Specialist is responsible for the day-to-day operations of the Compliance Audit and Education program. It is expected the Compliance Audit Specialist will accurately follow all applicable federal, state, and local guidelines for the processing of patient information, applying coding rules, and providing coding guidance. Acts as a subject matter expert and a resource for healthcare providers and internal teams. • Maintains productivity standards of a minimum of 25-30 charts per day based on the complexity of the documentation, and elements reviewed. • Coordinates work with Compliance Leadership to ensure consistent, efficient, and effective functions of the program. ‎ How will you make an impact & Requirements ‎ Responsibilities Oversight: Support the Compliance program by providing timely audit reports and statistics to the Annual Risk Assessment and investigation, audit reports. Partner with Director of Compliance to elevate higher visibility and understanding of top risks and building a culture where open and transparent risk decisions are made across the organization. Policy & Procedure: Support policy updates, renewals, coding advisory opinions to provide new policy snippets or specific training sessions for providers. Education & Training: Develop the design and delivery methods of role-based education and training, support the creation of new delivery methods for both clinical and non-clinical staff; develop communication and training campaigns, engaging with clinical teams at huddles & monthly meetings, and assist in establishing evaluation metrics for training Auditing & Monitoring: Oversee and perform auditing and monitoring to ensure that the organization follows regulatory and legal requirements; collaborate with Peer Compliance Audit specialists and external audit vendors in developing focused education and training for target areas of improvement. Reporting: Ensure that the functionality and data elements of reports are accurate; Coordinate with the Director of Compliance Audit to ensure organizational, program, and individual benchmarks are met. Oversees the continuous evaluations of the quality of clinical documentation to identify incomplete or inconsistent documents for inpatient and/or outpatient encounters that impact the code selection and resulting APC/DRG groups and payment; brings concerns to the attention of peer Compliance Audit Specialists, and the Director of Compliance. Investigating and Corrective Action Plans: Supports Corrective Action Plans through collaborating with staff, providers, compliance team, quality, IS/IT, and HR. Improve effectiveness and efficiencies to meet increased oversight on corrective actions. Facilitate audit resolution, identify accountability, and agreements for timelines results delivery. Maintains knowledge of current and required coding certifications as appropriate; may perform the most technical complex and difficult coding and abstraction work. Abide by the Standards of Ethical Coding as set forth by the American Health Information Management Association/AAPC, reports areas of concern to the Compliance Officer Assist Compliance Leadership, serving as a program representative by attending coding and reimbursement workshops and bringing back information as appropriate; communicates any updates published in third-party payer newsletters, bulletins and/or provider manuals; shares information with facility staff as directed. Stay informed about transaction code sets, Health Insurance Portability and Accountability Act (HIPAA) requirements and other future issues impacting health information management functions; keeps abreast of new technology in coding and abstracting software and other forms of automation. Demonstrate and maintain expertise in the use of computer applications. Monitor and audit unbilled account reports, hold lists etc.; for claims awaiting coder review and facilitates the delegation of work to reduce accounts receivable days for these claims. In partnership with appropriate personnel, recommend opportunities for standardized, organization-wide coding guidelines and documentation requirements (Coding Alerts). Project manage multiple initiatives with ability to prioritize and meet deadlines. Demonstrate excellent communication skills to internal team members and patients. Perform other related duties as assigned. Qualifications A minimum of 3 years related physician coding/billing experience and/or training; or equivalent combination of education and experience. Must hold a current AAPC Certified Professional Coder certification and/or AHIMA Credentials CCS-P (Certified Coding Specialist – Physician). Certified Professional Medical Auditor (CPMA) a plus. Experience with E/M, HCC coding review. Any additional coding certification a plus. A bachelor’s degree is preferred but not required. Coding certifications required. Experience with E/M, HCC coding reviews. Any additional coding certification a plus. Clear, concise, and professional communication to different audience dependent on the project and its goals. Time management, meetings, and deadlines may require hours outside standard 40-hour work week. Position requires flexibility in work hours, multi-tasking, and excellent computer skills. ‎ Compensation: $58,165.00 to $87,247.00 Beware of fraudulent job postings: While Mosaic Health job advertisements may be found on many sites, our current openings page and its associated Workday account are the only places we accept applications for open roles. If you suspect a job post is fraudulent, please let us know at recruiting@apree.health. Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. Learn More about Mosaic Health Learn More about Millennium Physician Group Learn More about CareMore Health Learn More about Castlight Health Learn More about Vera Whole Health
Responsibilities
The specialist participates in due diligence audits for new acquisitions and providers, completes ad-hoc audits on coding and documentation, and reviews vendor audit results to compose rebuttals based on guidelines and policies. This role also involves hosting education sessions for providers, researching and communicating payor updates, and managing the day-to-day operations of the Compliance Audit and Education program.
Compliance Audit Specialist at Mosaic Health
New York, New York, United States - Full Time
Skills Needed
Due Diligence Audits, Adhoc Audits, Data Analysis, Cms Guidelines, Payor Policies, Provider Education, Policy Research, Coding Guidance, Documentation Review, Productivity Standards, Risk Assessment, Policy Updates, Training Development, Auditing, Monitoring, Corrective Action Plans
Specialization
A minimum of three years of related physician coding/billing experience or equivalent education and experience is required, along with a current AAPC Certified Professional Coder certification and/or AHIMA CCS-P credential. Experience with E/M and HCC coding review is necessary, and the role demands excellent communication, time management, and computer skills.
Experience Required
Minimum 2 year(s)
Executive Assistant at Mosaic Health
Muskegon, Michigan, United States - Full Time
Skills Needed
Administrative Support, Scheduling, Meeting Minutes, Data Entry, Compliance, Report Preparation, Database Management, Communication, Project Coordination, Regulatory Agency Coordination
Specialization
Candidates must have a high school diploma or GED. An associate's degree or one to three years of related experience is preferred.
Logistics (Level 4) Apprentice - Saica Paper at Cogent Skills Services
Manchester, England, United Kingdom - Full Time
Skills Needed
Data Analytics, Data Interpretation, Excel, 5ys, Lean, Rca, Auditing, Kpi Management, Sap, Maximo, Flt Operation, Shunting Operations, Safety Walks, Forecasting, Process Leadership
Specialization
Candidates must possess 5 GCSEs graded 9-4 (A*-C), including Maths and English, and the role requires a mix of hands-on shop floor/yard work (35-40%) and office/data tasks (60-65%).
Administrativo/a Ventas Internacional at SAICA Natur UK
Barcelona, Catalonia, Spain - Full Time
Skills Needed
Document Management, International Imports, International Exports, Incident Resolution, Logistics Coordination, Invoice Accounting, Sales Administration, Circular Economy, Waste Management, English, Catalan, Spanish
Specialization
Candidates must have a minimum of 1 year of experience in similar roles and hold a Vocational Training Degree (Medium or Higher) in Administrative Management. Full professional proficiency in English, Catalan, and Spanish is mandatory.
Pharmacy Shipping Clerk at Mosaic Pharmacy
Sterling, Virginia, United States - Full Time
Skills Needed
Shipping, Bookkeeping, Office Machines, Communication, Customer Service, Attention To Detail, Organization, Multi Tasking, Data Entry, Inventory Management, Problem Solving, Time Management, Protocol Writing, Mail Handling, Emergency Deliveries, Computer Literacy
Specialization
Candidates should have a high school diploma or equivalent and preferably experience in shipping or a healthcare setting. Strong communication skills and attention to detail are essential for this role.
Patient Enrollment Representative (Outbound Call Center) at Mosaic Pharmacy
Washington, District of Columbia, United States - Full Time
Skills Needed
Communication, Listening, Empathy, Customer Service, Data Entry, Crm Systems, Outbound Calling, Patient Enrollment, Problem Solving, Documentation, Confidentiality, Team Collaboration, Time Management, Scripting, Technology Proficiency, Bilingual
Specialization
A high school diploma or equivalent is required, along with at least one year of experience in a contact center or customer service role. Familiarity with CRM systems and data entry is preferred.
Patient Enrollment Representative (Outbound Call Center) at Mosaic Pharmacy
Washington, District of Columbia, United States - Full Time
Skills Needed
Outbound Calling, Patient Enrollment, Communication, Empathy, Listening Skills, Call Center Technology, Script Adherence, Performance Metrics, Data Entry, Crm Systems, Written Communication, Interpersonal Skills, Confidentiality, Collaboration, Verbal Communication
Specialization
Candidates must possess a High School Diploma, GED, or equivalent, along with at least one year of experience in a contact center, patient-facing provider office, or customer service role. Experience with CRM systems and data entry is strongly preferred.
Pharmacy Technician - Onboarding Specialist at Mosaic Pharmacy
Sterling, Virginia, United States - Full Time
Skills Needed
Patient Communication, Organization, Attention To Detail, Multi Tasking, Compassion, Medication Synchronization, Data Entry, Pharmacy Management
Specialization
Candidates must have an active Virginia pharmacy technician license and a high school diploma or GED. A minimum of 2-4 years of experience in direct patient communications is required.
Experience Required
Minimum 2 year(s)
Patient Enrollment Representative (Outbound Call Center) at Mosaic Pharmacy
Washington, District of Columbia, United States - Full Time
Skills Needed
Communication, Listening, Empathy, Customer Service, Data Entry, Crm Systems, Outbound Calling, Patient Enrollment, Problem Solving, Documentation, Confidentiality, Team Collaboration, Time Management, Follow Up, Scripting, Technology Proficiency
Specialization
A high school diploma or equivalent is required, along with at least one year of experience in a contact center or customer service role. Familiarity with CRM systems and data entry is preferred.
Pharmacy Technician at Mosaic Pharmacy
, Virginia, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Triage, Prescription Filling, Third Party Claims Processing, Insurance Resolution, Automated Machinery Operation, Inventory Management, Shipping, Compliance, Medication Regimen Optimization
Specialization
Candidates must possess an active Virginia pharmacy technician license and have a High School Degree or GED equivalent, along with the ability to pass a drug screen and criminal background check. Experience with retail, mail order, or LTC pharmacy data entry and dispensing software is preferred, as is experience with Parata or other pharmacy automation systems.
Pharmacy Technician - Onboarding Specialist at Mosaic Pharmacy
Sterling, Virginia, United States - Full Time
Skills Needed
Patient Communication, Organization, Attention To Detail, Multi Tasking, Medication Synchronization, Data Entry, Prescription Transfer, Medication History Collection, Social Work, Home Health, Pharmacy Technician Acts, Clinical Programs
Specialization
Candidates must possess an active Virginia pharmacy technician license and a High School diploma or GED equivalent. A minimum of 2-4 years of experience in direct patient communications within settings like home health, hospital, or pharmacy is required, with experience collecting medication histories being a strong advantage.
Experience Required
Minimum 2 year(s)
Patient Enrollment Representative (Outbound Call Center) at Mosaic Pharmacy
Washington, District of Columbia, United States - Full Time
Skills Needed
Outbound Calling, Patient Enrollment, Communication, Empathy, Listening Skills, Script Adherence, Performance Metrics, Call Center Technology, Data Entry, Crm Systems, Written Communication, Interpersonal Skills, Confidentiality, Collaboration, Problem Solving, Time Management
Specialization
Candidates must possess a High School Diploma, GED, or equivalent, along with at least one year of experience in a contact center, patient-facing provider office, or customer service role. Prior experience with CRM systems and data entry skills is strongly preferred.
Pharmacy Technician at Mosaic Pharmacy
, Virginia, United States - Full Time
Skills Needed
Customer Service, Pharmacy Operations, Medication Management, Prescription Filling, Inventory Management, Insurance Claims Processing, Pharmacy Software, Automated Packaging, Communication Skills, Attention To Detail, Problem Solving, Team Collaboration, Patient Interaction, Regulatory Compliance, Time Management, Organizational Skills
Specialization
Candidates must have an active Virginia pharmacy technician license and a high school degree or GED equivalent. Experience in retail, mail order, or LTC pharmacy settings is preferred, along with familiarity with pharmacy automation systems.
Pharmacy Technician Supervisor at Mosaic Pharmacy
Sterling, Virginia, United States - Full Time
Skills Needed
Supervision, Scheduling, Staffing Management, Hiring, Performance Management, Training, Regulatory Compliance, Workflow Optimization, Communication, Critical Thinking, Problem Solving, Timekeeping, Sop Adherence, Data Entry, Pharmacy Dispensing Software, Automation Systems
Specialization
Candidates must possess 5+ years of experience as a Certified Pharmacy Technician (CPhT) and hold an active Virginia pharmacy technician license, along with strong leadership and customer service skills. Preferred experience includes retail, mail order, or LTC pharmacy data entry and familiarity with pharmacy automation systems.
Experience Required
Minimum 5 year(s)
Pharmacy Compliance Specialist at Mosaic Pharmacy
, Virginia, United States - Full Time
Skills Needed
Regulatory Compliance, Licensure Tracking, Credentialing, Quality Assurance, Policy Development, Sop Maintenance, Internal Auditing, Root Cause Analysis, Controlled Substance Reporting, Data Analysis, Hipaa Compliance, Attention To Detail, Organizational Skills, Communication, Critical Thinking, Problem Solving
Specialization
Candidates need a Bachelor of Science degree, preferably in a health or life science field, or 2+ years in a compliance role within healthcare, along with CPhT certification or willingness to obtain a Virginia technician license. Required attributes include strong organizational skills, keen attention to detail, knowledge of pharmacy/healthcare laws, and excellent critical thinking abilities.
Experience Required
Minimum 2 year(s)
Patient Contact Center Representative at Mosaic Pharmacy
Washington, District of Columbia, United States - Full Time
Skills Needed
Call Handling, Empathy, Patient Engagement, Call Routing, Inquiry Resolution, Documentation, Hipaa Compliance, Emotional Intelligence, Active Listening, Interpersonal Communication, Data Entry, Time Management, Problem Solving, Adaptability, Rapport Building, Adherence Monitoring
Specialization
Candidates must have at least one year of contact center, patient-facing provider office, or customer service experience, along with a High School Diploma or equivalent. The role requires the ability to adhere to a structured schedule, manage high call volumes, follow scripts, and demonstrate proficiency in systems like Microsoft Office Outlook and Teams.
Pharmacy Onboarding Intake Coordinator at Mosaic Pharmacy
, Virginia, United States - Full Time
Skills Needed
Patient Interaction, Medication Reconciliation, Prescription Intake, Insurance Inquiry, Claims Processing, Billing Issue Resolution, Data Entry, Documentation, Patient Education, Prescription Transfer, Empathetic Listening, Attention To Detail, Organizational Abilities, Adaptability, Pharmacy Software Proficiency, Computer Applications
Specialization
Candidates must possess an active Pharmacy Technician License in the state of residence and Virginia, with at least three years of experience in healthcare or pharmacy settings involving patient interaction. Key competencies include exceptional communication, high attention to detail, adaptability, and proficiency with pharmacy software.
Experience Required
Minimum 2 year(s)
Pharmacy Compliance Specialist at Mosaic Pharmacy
, Virginia, United States - Full Time
Skills Needed
Regulatory Compliance, Licensure Tracking, Credentialing, Quality Assurance, Policy Development, Standard Operating Procedures, Internal Audits, Root Cause Analysis, Controlled Substance Reporting, Data Analysis, Hipaa, Attention To Detail, Organizational Skills, Communication, Critical Thinking, Problem Solving
Specialization
Candidates need a Bachelor of Science degree, preferably in a health or life science field, or 2+ years in a compliance role within healthcare, along with working knowledge of pharmacy workflow. A Certified Pharmacy Technician (CPhT) certification with an active Virginia license (or willingness to obtain one) is also required.
Experience Required
Minimum 2 year(s)
Accounts Receivable Specialist at Mosaic Pharmacy
Sterling, Virginia, United States - Full Time
Skills Needed
Payment Tracking, Bank Deposits, Ar Aging Reports, Financial Reporting, Account Monitoring, Balance Management, Hipaa Compliance, Process Improvement, Analytical Skills, Problem Solving, Attention To Detail, Data Entry, Communication, Microsoft Office Suite
Specialization
A High School Degree or GED is required, with an associate degree in healthcare administration or a related field preferred, alongside a minimum of two years of experience in pharmacy billing, medical billing, or healthcare revenue cycle management. Candidates must possess strong knowledge of insurance billing processes, including Medicare Part D, Medicaid, and commercial insurance, and must be able to pass a drug screen and criminal background check.
Experience Required
Minimum 2 year(s)
Medical Billing Specialist at Mosaic Pharmacy
Sterling, Virginia, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Problem Solving, Analytical Skills, Data Entry, Communication, Hipaa Compliance, Process Improvement, Triage, Billing Software, Pharmacy Management Systems
Specialization
A High School Degree or GED is required, with an Associate's degree in healthcare administration preferred, alongside a minimum of two years of experience in pharmacy billing, medical billing, or revenue cycle management, including knowledge of Medicare Part D, Medicaid, and commercial insurance. Candidates must possess excellent analytical and communication skills, strong attention to detail, and proficiency in Microsoft Office Suite.
Experience Required
Minimum 2 year(s)