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Director of Operations at Assisting Hands Northern Passaic and Northern Morris Counties

Kinnelon, New Jersey, United States - Full Time

Skills Needed
Leadership, Organizational Skills, Problem Solving, Staff Motivation, Communication, Scheduling Software, Payroll Software, Crm Software, Client Care, Recruitment, Onboarding, Marketing, Financial Metrics, Team Management, Accountability, Empathy

Specialization
Requires 3+ years of leadership experience in home care, healthcare, or service-based business management. Strong organizational and problem-solving skills are essential, along with the ability to lead and motivate staff.

Experience Required
Minimum 5 year(s)

Director of Operations at Assisting Hands Northern Passaic and Northern Morris Counties

Kinnelon, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

80000.0

Posted On

31 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Organizational Skills, Problem-Solving, Staff Motivation, Communication, Scheduling Software, Payroll Software, CRM Software, Client Care, Recruitment, Onboarding, Marketing, Financial Metrics, Team Management, Accountability, Empathy

Industry

Home Health Care Services

Description

Benefits: Bonus based on performance Paid time off Training & development About Assisting Hands Home Care – Wayne At Assisting Hands Home Care – Wayne, we help seniors and adults live safely and comfortably at home. Our mission is simple: deliver dependable, compassionate care while building a workplace that values respect, reliability, and growth. We’re seeking a Director of Operations who can help us grow - someone organized, people-focused, and ready to take ownership of daily operations. This is a leadership role with a strong career path and the chance to make a direct impact on both caregivers and clients. Why You’ll Love Working Here Meaningful Work: Improve the lives of families in your community every day. Leadership Opportunity: Build and lead a small, motivated team with full operational ownership. Supportive Environment: You’ll have clear processes, mentoring, and flexibility - not chaos. Growth Potential: Long-term career path into Regional Director or multi-location management. What You’ll Do Oversee daily operations including scheduling, client care, caregiver coordination, and office management. Supervise recruitment and onboarding of caregivers to ensure coverage and service quality. Serve as primary client care contact — conduct check-ins, resolve issues, and maintain satisfaction. Manage referral relationships with hospitals, senior centers, and local partners. Support marketing efforts through community engagement, social updates, and lead tracking. Monitor financial metrics (billable hours, utilization, margin targets) and collaborate with ownership to hit growth goals. Lead team meetings, manage performance, and maintain a positive culture of accountability. What You Bring 3+ years of leadership experience in home care, healthcare, or service-based business management. Strong organizational and problem-solving skills, thrives in fast-moving environments. Ability to lead and motivate staff with professionalism and empathy. Tech-savvy: comfortable using scheduling, payroll, and CRM software (AxisCare experience a plus). Excellent written and verbal communication; dependable, detail-oriented, and mission-driven. Compensation & Benefits $65,000–$80,000 base salary (commensurate with experience) Performance bonuses based on: Weekly billable hours Caregiver retention Client satisfaction and case growth PTO + holidays + professional development opportunities Long-term performance-based growth path (no equity required) To Apply Send your resume and a short note describing why you’re passionate about senior care to: jobs_wayne@assistinghands.com

Responsibilities

Oversee daily operations including scheduling, client care, caregiver coordination, and office management. Manage recruitment and onboarding of caregivers, serve as primary client care contact, and support marketing efforts.

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