Date Posted: 08/18/2025
Req ID:44857
Faculty/Division: Ontario Institute for Studies in Education
Department: Registrar’s Office Student Experience
Campus: St. George (Downtown Toronto)

ABOUT US:

OISE is recognized as a global leader in graduate programs in teaching and learning, teacher education, and education research. OISE’s hub is the Registrar’s Office and Student Experience (ROSE) often being the first and last point-of-contact with students. We attract, admit, engage, guide, serve and support a broad range of diverse constituents removing barriers and obstacles to facilitate a positive experience for all students. We aim to deliver student-centered, community focused, seamless and integrated services to future and current students, graduates, faculty and staff in an environment of mutual respect that promote student satisfaction, engagement and success. Through collaborative partnerships, our goal is to promote equitable access to academic, financial, personal/professional development programs and services beneficial to student success. We aspire to proactively pursue innovation in all services, processes and clear/transparent communications and to provide an environment that will assist in attracting, supporting and engaging students. We work together to make the ROSE a great place to work, learn and grow.

ESSENTIAL QUALIFICATIONS:

• Bachelor’s Degree or acceptable combination of equivalent experience.
• Minimum four years experience in career advising graduate students in an academic environment
• Minimum four years experience with graduate academic advising and communication in an academic setting or similar academic environment
• Demonstrated experience in coordinating and executing small to major events involving multiple stakeholders such as, conferences, receptions, and workshops
• Ability to create a welcoming environment for students and provide excellent customer service
• Demonstrated excellent organizational and time management skills, attention to detail and accuracy
• Strong analytical skills, professional manner, tact, diplomacy, ability to work well with all levels of faculty, staff and students
• Effective, professional oral and written communication skills
• Accuracy and initiative in handling multiple priorities. Ability to meet deadlines and work independently.
• Experience with MS Office

YOUR RESPONSIBILITIES WILL INCLUDE:

• Planning and overseeing the implementation of an evaluation framework for programs and initiatives
• Facilitating educational workshops and seminars
• Conceptualizing,organizing and executing event activities
• Identifying, fostering and maintaining relationships with potential and existing employers
• Advising students on co-curricular, academic and personal matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual’s background
• Screening and making referrals to academic advising and learning skills programs and other resources or services
• Developing strategies that maximize outreach to students
• Hires, reviews, evaluates, and supervises TAs and work-study students
• Training and coaching student life staff and student leaders

TO BE SUCCESSFUL IN THIS ROLE YOU WILL BE:

• Approachable
• Diplomatic
• Honest
• Insightful
• Patient
• Problem solver
  Closing Date: 08/26/2025,11:59PM ET
  Employee Group: USW
  Appointment Type: Budget - Continuing
  Schedule: Full-Time
  Pay Scale Group & Hiring Zone: USW Pay Band 12 - $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
  Job Category: Registrarial Service