FULL TIME, PERMANENT

Salary: £38,000 to £44,000 per annum + up to 12% on target bonus opportunity
Working: Monday to Friday, 35 hours per week
Location: Hybrid with 1-2 days per week in Winnersh Head Office (RG41, one of the days in the office has to be a Wednesday)
Ready to take charge of client success? We’re looking for a driven and dynamic Account Manager to create lasting relationships, fuel growth, and make a meaningful impact. As the go-to expert for key clients, you’ll tackle challenges, uncover new opportunities, and deliver outstanding results. Your goal? To ensure every client’s success and exceed their expectations! Ready to make a difference? Apply now!

• Manage client budgets effectively, optimising resource allocation and driving improved gross profit
• Develop and maintain robust client and internal stakeholder relationships
• Demonstrate proficiency in company systems (e.g., myWorld, NI) to facilitate seamless account management
• Lead client communications, fostering strong field relationships and ensuring clarity
• Manage day-to-day projects and ad-hoc tasks, delivering on time and within scope
• Generate Statements of Work and Terms & Conditions for all client activities
• Ensure timely invoice generation and issuance
• Develop comprehensive proposals and budgets for new business opportunities
• Attend client and new business meetings as required
• Manage client reporting processes, providing insightful feedback and recommendations
• Identify and implement opportunities for mutual growth
• Resolving operational issues and contribute to the refinement of operational processes
• Provide regular project and issue updates to the Account Director/Business Unit Director