Job description

ABOUT YOU – SKILLS & EXPERIENCE:

• In-depth understanding of domestic abuse, its dynamics, and its impact on survivors.
• Knowledge of the coordinated community response to domestic abuse and a commitment to partnership working to improve that response.
• Experience in safeguarding, particularly in the context of domestic abuse.
• Proven ability to work in partnership with both voluntary and statutory sector agencies to ensure effective collaboration.
• Experience in developing and adhering to organisational protocols, procedures, and best practice guidance.
• Commitment to equal opportunities in both employment and service delivery.
• Strong team player with excellent communication, written, and presentation skills.
• Self-motivated and capable of using initiative and judgement when working with colleagues and partner agencies.
• Comprehensive understanding of the intersections of VAWG (Violence Against Women and Girls), homelessness, and multiple disadvantage.
• Proven experience in delivering training, both in-person and virtually, using tools such as Mentimeter and Zoom, while addressing diverse learning needs.
• Ability to create safe, trauma-informed training environments, challenge victim-blaming attitudes, and promote intersectional and anti-racist values.
• Proficient in using word processing, spreadsheets, databases, data collection systems, email, and website technology, preferably in a Windows-based environment.
• Experience working in frontline domestic abuse and/or homelessness services, with a strong understanding of the challenges faced by frontline workers supporting survivors and perpetrators of domestic abuse and multiple disadvantage.

PURPOSE OF THE ROLE:

This role is a key component of the wider DAHA Homelessness & Supported Accommodation Project, funded to enhance support for vulnerable individuals. The primary responsibility is to upskill frontline professionals on domestic abuse, with a particular focus on supporting survivors facing multiple disadvantages. By addressing a critical gap in the homelessness sector, this role ensures that the needs of women and survivors of domestic abuse are better understood and supported, offering a more inclusive, trauma-informed approach to care and accommodation.

KEY DUTIES – WHAT YOU WILL BE DOING:

• Deliver a range of domestic abuse training to housing, homelessness, and domestic abuse professionals.
• Lead the delivery of training courses, ensuring effective and consistent execution.
• Collaborate with the DAHA Accreditation Manager to adapt and develop training materials.
• Work with Housing Programme Managers and specialists to create innovative and accessible training content.
• Support the evaluation of training programmes to assess their impact and identify improvements.
• Manage administrative processes to ensure CPD accreditation for training materials.
• Coordinate with the Business Support Officer to manage delegates and courses effectively.
• Provide regular updates to the Multiple Disadvantage & Homelessness Programme Manager, ensuring alignment with priorities and timelines.
• Communicate proactively with external partners and maintain strong working relationships with stakeholders.
• Adhere to organisational policies, promoting equality, inclusion, and anti-discriminatory practices.
• Contribute to the development and sustainability of the organisation, sharing feedback and fostering collaboration.