WHAT YOU’LL BE GETTING UP TO

• Supporting the Tenancy Officer with the daily management of tenancies for all Council owned properties
• Signing new tenants up, and dealing with end of tenancy administration
• Management and processing of new applications through the application to sign-up process
• Administration of legal documents, such as Tenancy Agreements, personal and sensitive data required to manage tenancies
• Invoicing and income management and purchasing
• Customer facing duties, covering reception and building access control
• Recording rent payments
• Addressing missed payments, and arrears
• Supporting tenants to access essential services to help them manage their tenancies
• Conducting thorough pre-tenancy affordability checks
• Ensuring tenants are in receipt of all eligible benefits, ensuring income maximization to get the most value for their money in their homes.
• Supporting the Tenancy Officer in the preparation of documentation such as Notices and supporting them to serve legal notices in line with the current legislation and tenancy agreements.
• Liaising with different teams and/or organisations to ensure compliance in our homes and safety of tenants.

OTHER REQUIREMENTS

• This role requires some travel around our boroughs. You should have a valid driving licence or the equivalent mobility.
• This role requires you to regularly use a vehicle therefore you must possess a valid UK Driving Licence.
• Successful applicants will be subject to a DBS check (applied and paid for by the Council).

ABOUT US

At South Ribble Council, our mission is to provide a first-class service and improve the quality of life for our communities. Our staff are our greatest resource in helping us achieve this. They’re at the heart of everything we do and are crucial to the delivery of excellent services.

Role: Assistant Tenancy Officer
Location: Jubilee Gardens, South Ribble
Contract: Full time (36.25 hours per week) / Permanent
Salary: £26,835 - £28,163
Closing Date: 6 April 2025
Are you looking for a new career in housing and tenancy management?
We have an exciting new opportunity for an Assistant Tenancy Officer to join our established accommodation team working across our Extra care and Supported Accommodation sites.
Providing support to our tenants and Accommodation team, you will work with the Tenancy Officer to ensure tenancy sustainment and income maximisation for both tenants and council and working closely with other agencies to provide a first class service.