At Hikma-Solutions, people are at the heart of everything we do. Guided by our core values, we are currently seeking a driven and customer-focused Key Account Manager to join our clients team based in Wateringen, Netherlands. Together, well ensure you thrive in a dynamic and supportive environment where your potential can truly flourish. Your Mission: Drive Growth, Build Loyalty, Deliver ExcellenceAs a Key Account Manager, youll play a pivotal role in expanding the companys footprint by nurturing key client relationships and acquiring new business opportunities. Your responsibilities will include:

• Managing and growing a portfolio of strategic accounts to meet personal sales and gross profit targets.
• Identifying and converting new business opportunities through proactive outreach and client visits.
• Conducting regular account care calls and managing pricing updates.
• Setting up and demonstrating the companys e-commerce platform to new and existing clients.
• Preparing quotes, processing orders, and logging opportunities in CRM tools (ACT!, OOP).
• Collaborating with the Business Support Advisor (BSA) to ensure seamless customer care.
• Reporting on KPIs, sales performance, and client interactions to the Sales Manager.

Work Structure:

• Office-based in Wateringen on Mondays and Fridays.
• Field visits to clients and prospects from Tuesday to Thursday.

Your Profile: Commercially Sharp, Customer-Centric

• Proven negotiation and sales skills with a consultative approach.
• Solid understanding of product offerings and market dynamics.
• Highly organized, detail-oriented, and capable of managing multiple priorities.
• Strong interpersonal skills and the ability to build trust across all levels.
• Analytical mindset with sound decision-making abilities.
• Excellent communication skills verbal, written, and active listening.
• Proficiency in CRM and digital tools.
• Training in sales, time management, or relationship management is a plus.

Your Objectives:

• Achieve assigned sales and gross profit growth targets.
• Maintain high levels of customer satisfaction and retention.
• Contribute to the companys long-term commercial success.

• Managing and growing a portfolio of strategic accounts to meet personal sales and gross profit targets.
• Identifying and converting new business opportunities through proactive outreach and client visits.
• Conducting regular account care calls and managing pricing updates.
• Setting up and demonstrating the companys e-commerce platform to new and existing clients.
• Preparing quotes, processing orders, and logging opportunities in CRM tools (ACT!, OOP).
• Collaborating with the Business Support Advisor (BSA) to ensure seamless customer care.
• Reporting on KPIs, sales performance, and client interactions to the Sales Manager