EXPLORE HOW YOU’LL SUPPORT OUR PURPOSE…

As the face and energy of your bureau, you’ll inspire trust and excitement in every interaction. Some of the key ways you’ll support our purpose include:

• Delivering outstanding, friendly service that turns first-time customers into loyal fans
• Building genuine rapport with each customer to understand their travel plans, needs, and concerns
• Using your knowledge and enthusiasm to recommend the best products and services for every customer
• Engaging in conversational selling to match products to customers’ needs in a way that feels natural and supportive
• Sharing trusted advice on exchange rates, currency options, and how to get the most value for their money
• Accurately processing transactions while ensuring full compliance with financial regulations
• Keeping your bureau secure, presentable, and welcoming at all times
• Promoting additional products and services to enhance each customer’s journey and make their travel experience simpler and better
• Taking ownership when your manager is away, keeping the bureau running smoothly
• Supporting new colleagues during onboarding and sharing your knowledge with the team
• Being flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed

OUR PURPOSE

Foreign exchange… but better, simpler & more convenient, we’re the trusted inspirational experts.