About Gateway Arts
Gateway Arts is committed to building a vibrant arts community rooted in positive values. We create impactful works that address pressing social issues affecting youth and children — using the arts as a powerful platform for awareness, dialogue, and change.
Championing social relevance through artistic expression is at the heart of everything we do.
At Gateway Arts, you’ll join a creative and dynamic team united by a shared vision. If you have a passion for the arts and are eager to contribute meaningfully to Singapore’s arts landscape, we invite you to embark on a fulfilling and purpose-driven career with us.
Your Role in Marketing
As a key member of the Marketing team, you will work closely with the Company Manager and fellow team members to implement effective sales and marketing strategies for Gateway Arts’ programmes — including, but not limited to, theatre productions.

This role offers valuable hands-on experience in:

• Strategic marketing and sales planning
• Brand and event activation
• Marketing communications and media relations
• Advertising and promotions
• Creative problem-solving
• Strengthening interpersonal and communication skills

If you’re ready to make a difference through the arts, Gateway Arts is the place for you.
Duties & Responsibilities:

Sales & Marketing

• Develop comprehensive knowledge of Gateway Arts’ programmes to effectively engage stakeholders, build brand awareness, and drive ticket sales.
• Establish and nurture partnerships that enhance sales, marketing reach, and audience engagement.
• Lead outreach initiatives to schools, corporations, and groups to maximise attendance and ticket sales.
• Identify, plan, and implement targeted sales and marketing strategies to grow and retain audiences.
• Conceptualise and execute marketing campaigns to enhance brand visibility and improve audience recall.
• Assist in the creation, design, and production of marketing collaterals and promotional materials.
• Manage and streamline the booking process for schools, corporations, and group clients.
• Conduct market research to monitor trends and identify new marketing opportunities.
• Support social media marketing — including monthly content planning, campaign execution, analytics monitoring, and content optimisation.
• Collect and analyse data across marketing channels to generate insights and improve audience engagement and conversion strategies.
• Monitor, document, and report on media coverage of Gateway Arts’ programmes.
• Design and administer patron surveys; compile and analyse results to develop actionable marketing recommendations.

Events Management & Ticketing

• Manage ticket inventory and fulfilment to optimise sales and ensure smooth allocation across audience segments.
• Coordinate ticketing requirements for donors, sponsors, partners, corporations, schools, groups, and internal personnel.
• Oversee the end-to-end process for both internal and external ticket requests and distribution.
• Liaise with school representatives to organise student arrival, seating, and dismissal logistics on performance days.
• Work closely with ticketing agents to coordinate door sales and manage ticketing operations effectively.
• Support front-of-house (FOH) operations and collaborate with venue FOH managers to deliver a smooth and professional audience experience.
• Respond to and resolve audience feedback and queries during events.
• Assist in the planning and execution of special initiatives such as fundraising galas, outreach programmes, and educational events.

Others

• Maintain marketing documentation and administrative records.
• Support other administrative tasks as assigned.

Requirements:

• Bachelor’s degree in Marketing, Mass/Marketing Communications, Arts Management, or a related field.
• Minimum of 3 years of relevant experience in marketing.
• Self-disciplined, independent, and goal-oriented individual.
• Detail-oriented, well-organised, and resourceful.
• Strong ability to prioritise and manage multiple tasks and assignments effectively.
• Creative and proactive, with a positive mindset and a can-do attitude.
• A collaborative team player with strong interpersonal and communication skills (both oral and written).
• Good knowledge of Singapore’s arts scene—particularly theatre—is advantageous.
• Willingness to work flexible hours, including weekends, Eve of Public Holidays, and Public Holidays, when necessary.
• Proficient in spoken and written English.
• Proficient in Microsoft Office applications.
• Proficiency in Adobe Photoshop is an added advantage.

• Strategic marketing and sales planning
• Brand and event activation
• Marketing communications and media relations
• Advertising and promotions
• Creative problem-solving
• Strengthening interpersonal and communication skill