Flocor Inc., is subsidiary of Deschenes Group Inc. and a leader in the industrial pipe, valve and fitting distribution industry. We are searching for Truck Driver/Counter Sales for our Nanaimo, BC Branch. The successful candidate is a dual-role position responsible for providing exceptional customer service through sales support at the branch counter, as well as delivering materials to and from customer sites in a safe and timely manner. This hybrid position supports sales operations and logistics while maintaining high standards of safety, accuracy, and communication.

QUALIFICATIONS

• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Physically fit; capable of lifting, walking, and climbing.
• Class 3 driver’s license with clean driving abstract.
• Bilingual (French & English) may be required in some regions.
• Computer literate with basic math skills and attention to detail.
• Able to operate or be trained in forklifts and lifting equipment.

EDUCATION & EXPERIENCE

· Secondary School Diploma or College Diploma in Sales, Business, or related field.
· Minimum 1 year experience as a Class 3 truck driver.
· Minimum 2 years experience in customer service, inside sales, or warehouse/counter sales environments.
· A combination of relevant education and experience will be considered.

DRIVING & DELIVERY DUTIES:

• Complete deliveries and pick-ups according to the branch’s daily schedule.
• Ensure safe loading, securing, and unloading of materials.
• Conduct pre-trip inspections and submit maintenance checklists.
• Complete all delivery-related documentation, obtain signatures, and return completed paperwork.
• Follow all transportation regulations and company safety protocols.
• Responsible when driving, to ensure trucks and equipment are in good working condition; pre-start up checklists and maintenance checklists are completed and submitted, to immediately communicate mechanical/maintenance issues to supervision
• Support warehouse operations (order picking, receiving, stock placement) when not driving.

SALES & CUSTOMER SERVICE DUTIES:

• Receive and process customer sales orders at the counter, by phone, or email.
• Prepare and follow up on sales quotations and delivery schedules.
• Promote complimentary, alternative, or specially priced items to enhance sales.
• Resolve customer issues by collaborating with warehouse, credit, purchasing, and sales teams.
• Maintain up-to-date product knowledge and communicate specifications clearly.
• Assist with order picking, packing, and restocking as required.
• Participate in trade shows or special events when required.

SECONDARY JOB DUTIES

• Assist with physical inventory counts and reconciliation.
• Help maintain showroom and counter area appearance.
• Assist with reception and administrative tasks as needed.
• Acquire and provide Mill Test Reports or product documentation to customers.
• Provide feedback to improve routing, customer satisfaction, and sales opportunities.
• Responsible to participate in and promote the Company Health and Safety Program; to undertake training as required/requested; to ensure adherence to all Health and Safety guidelines
• Other duties as assigned