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VodafoneThree - Service Desk Advisor at Vodafone United States
, , United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Analytical Skills, Incident Management, Ip Networking, Switching, Routing, Cisco Products, Problem Solving, Service Delivery, Customer Satisfaction, Technical Stakeholders, Non Technical Stakeholders, Escalation Process, Ownership
Specialization
Proven customer service experience and ability to communicate with technical and non-technical stakeholders are essential. Basic knowledge of IP networking and experience with customer relationship management are also required.
Mergers & Acquisitions (M&A) Project Specialist at Vodafone United States
, , Hungary - Full Time
Skills Needed
Mergers & Acquisitions, Project Management, Communication, Analytical Skills, Problem Solving, Team Collaboration, Diversity & Inclusion, Sustainability
Specialization
Candidates are encouraged to apply even if they do not meet all the desired criteria exactly. Vodafone values diverse backgrounds and experiences, promoting a workplace where everyone can thrive.
Experience Required
Minimum 2 year(s)
Cloud and AI Delivery Manager at Vodafone United States
, , Hungary - Full Time
Skills Needed
Cloud Management, Ai Delivery, Project Management, Team Leadership, Diversity Inclusion, Sustainability, Connectivity Solutions, Customer Engagement
Specialization
Candidates should have experience in cloud and AI technologies, along with strong leadership skills. A passion for diversity and inclusion in the workplace is also essential.
Experience Required
Minimum 2 year(s)
VodafoneThree - Junior Digital Product Owner at Vodafone United States
Stoke, England, United Kingdom - Full Time
Skills Needed
Product Ownership, Integration Requirements, Process Modelling, Design Collaboration, Test Case Creation, Uat Execution, Defect Tracking, Stakeholder Engagement, Business Requirements Gathering, Functional Requirements, Non Functional Requirements, Acceptance Criteria, Analytical Problem Solving, Customer Experience Focus, Communication Skills, Team Working Skills
Specialization
The role requires collaboration with designers and stakeholders to gather business requirements and document specifications. A strong understanding of contact center systems and excellent communication skills are essential.
Retail Advisor 38 hours/week - Skegness at Vodafone United States
, , United Kingdom - Full Time
Skills Needed
Sales, Customer Service, Problem Solving, Communication, Teamwork, Trust Building, Enthusiasm, Energy, Drive
Specialization
We are looking for motivated individuals with a mature mindset and enthusiasm. The role requires commitment to weekend work and the ability to handle a demanding environment.
IoT 2nd Line Operations Junior Engineer at Vodafone United States
Bucharest, , Romania - Full Time
Skills Needed
Iot Services, Automation Scripts, Troubleshooting, Linux Servers, Unix Scripting, Apis, Microservices, Oracle Database Sql, Ip Networking, Telecom Protocols, Itil Principles, Customer Support, Incident Management, Proactive Maintenance, Technical Skills, Cross Functional Collaboration
Specialization
Strong understanding of ITIL principles and operational expertise in debugging and troubleshooting applications on Linux servers is required. Basic proficiency in Unix scripting and foundational knowledge of APIs and Microservices is also necessary.
Executive Head of Rewards and Benefits at Vodafone United States
Kinshasa, Kinshasa, Democratic Republic of the Congo - Full Time
Skills Needed
Leadership, Diversity, Inclusion, Connectivity, Sustainability, Empowerment, Global Community, Problem Solving
Specialization
Candidates should have significant experience in rewards and benefits management, with a strong focus on diversity and inclusion. A passion for empowering people and creating a positive workplace culture is essential.
Experience Required
Minimum 5 year(s)
Deputy Manager_Solution Owner_Pune at Vodafone United States
Pune, maharashtra, India - Full Time
Skills Needed
Solution Owner, Product Owner, Hr Systems, Stakeholder Engagement, Requirement Gathering, Jira, Safe Agile, Communication Skills, Organisational Skills, Analytical Mindset, Value Delivery, Computer Science, It Engineering, Workday, Sap Successfactors, Hr Transformation
Specialization
Candidates should have proven experience as a Solution Owner or Product Owner in the HR domain. A background in Computer Science or IT Engineering, along with SAFe Agile certification, is required.
Experience Required
Minimum 5 year(s)
Senior Manager _Accounting COE_Pune at Vodafone United States
Pune, maharashtra, India - Full Time
Skills Needed
Accounting, Finance, Ifrs15, Ifrs16, Ifrs9, Cpa, Acca, Ca, Sap, Sap Rar, Communication, Presentation
Specialization
A university degree in Accounting or Finance with 6-8 years of business experience is required. Expertise in IFRS15 and understanding of IFRS16 & IFRS9, along with an accounting qualification such as CPA, ACCA, or CA is preferred.
Experience Required
Minimum 5 year(s)
Senior Executive_1st Line Application Operation_Linux&SQL_Pune at Vodafone United States
Pune, maharashtra, India - Full Time
Skills Needed
Incident Management, Technical Support, Kpi Monitoring, Troubleshooting, Linux, Networking, Communication Skills, Smpp, Http, Rest Api, Powerpoint, Customer Interaction, 1st Level Support, Telecom Domain, Operations, Support Desk
Specialization
Candidates should have 1-4 years of relevant experience in the telecom domain, particularly in operations or support desk roles. A good understanding of Linux, networking concepts, and technical troubleshooting is essential.
Experience Required
Minimum 2 year(s)
Retail Adviser 22 hours/week - Folkestone at Vodafone United States
, , United Kingdom - Full Time
Skills Needed
Sales, Customer Service, Problem Solving, Communication, Teamwork, Enthusiasm, Energy, Drive
Specialization
We are looking for motivated individuals with a mature mindset and enthusiasm for the role. Weekend work is required, making it a demanding but rewarding opportunity.
Retail Advisor 38 hours/week - Long Eaton at Vodafone United States
, , United Kingdom - Full Time
Skills Needed
Sales, Customer Service, Problem Solving, Communication, Teamwork, Trust Building, Enthusiasm, Energy, Drive
Specialization
Looking for motivated individuals with a mature mindset and enthusiasm. Must be able to commit to weekend work as well as weekdays.
Senior Manager, s404 Centre of Excellence at Vodafone United States
Pune, maharashtra, India - Full Time
Skills Needed
Sox Compliance, Quality Assurance, Control Design, Audit Engagements, Stakeholder Engagement, Governance, Risk Management, Training, Communication, Team Motivation, Adaptability, Decision Making, Customer Service, Change Management, Collaboration, Analytical Thinking
Specialization
Candidates should have hands-on experience in leading SOx reviews and internal audits, with the ability to challenge risks and translate best practices. Strong governance mentality and effective stakeholder engagement skills are essential.
Experience Required
Minimum 5 year(s)
VodafoneThree - Operational Lead - 12 Months FTC at Vodafone United States
Newbury, England, United Kingdom - Full Time
Skills Needed
Process Oriented, Highly Organised, Attention To Detail, Stakeholder Management, Communication, Operational Lead, Outcomes Focused, Vendor Management
Specialization
Candidates should be process-oriented, highly organized, and adept at handling complex information with strong stakeholder management skills. Experience in an operational lead role for a large team and vendor management is essential.
Experience Required
Minimum 5 year(s)
Digital Reliability Engineer at Vodafone United States
Istanbul, Istanbul, Turkey - Full Time
Skills Needed
Java, Net Applications, Management Tools, Unix, Linux Shell Scripting, Oracle Pl/Sql, Mssql, Nosql Databases, Cassandra, Mongodb, Devops, Agile, Service Management, Technical Contract Management, Operational Automation, Communication Skills
Specialization
Candidates should have significant experience with Java, .NET applications, and management tools, as well as UNIX/Linux shell scripting and database management. Strong communication skills and the ability to work in a dynamic environment are essential.
Experience Required
Minimum 5 year(s)
Sales Advisor at Vodafone United States
Cluj-Napoca, , Romania - Full Time
Skills Needed
Sales, Customer Interaction, Communication Skills, Problem Solving, Team Collaboration, Technology Enthusiasm
Specialization
Candidates should be interested in sales and have good communication skills. A positive energy and a passion for technology are also important.
SNMGR Device & Terminals at Vodafone United States
Kinshasa, Kinshasa, Democratic Republic of the Congo - Full Time
Skills Needed
N/A
Specialization
Vodafone encourages applications from individuals with diverse backgrounds, even if they don't meet all the criteria. They are committed to empowering people and creating a thriving workplace.
Experience Required
Minimum 2 year(s)
Manager_IT Operations Specialist - Process & Networking_Pune at Vodafone United States
Pune, maharashtra, India - Full Time
Skills Needed
Firewall Rule Management, Network Routing, Network Security, Infrastructure Operations, Rule Management Tools, Giant, Secure Change, Compliance, Documentation, Troubleshooting, Analytical Skills, Problem Solving, Collaboration, Routing Protocols, Firewall Technologies, Rule Testing
Specialization
Candidates should have over five years of experience in network security or infrastructure operations, with proficiency in firewall rule management tools. Strong analytical skills and the ability to troubleshoot complex environments are essential.
Experience Required
Minimum 5 year(s)
Specialist IoT Data Engineer Lead at Vodafone United States
, , Spain - Full Time
Skills Needed
Data Engineering, Iot, Connectivity, Sustainability, Diversity, Problem Solving, Technology, Teamwork
Specialization
Candidates are encouraged to apply even if they do not meet all the desired criteria. Vodafone values diverse backgrounds and experiences, promoting a workplace where everyone can thrive.
Experience Required
Minimum 2 year(s)
SAP RMCA Analyst - VOIS at Vodafone United States
Pune, maharashtra, India - Full Time
Skills Needed
Sap Fica, Rmca, Finance Processes, Billing, Invoicing, Receivables, Ale Idocs, Rfc Apis, Rest Apis, Crm Integration, Stakeholder Management, Documentation, Testing, Training, Risk Management, Communication
Specialization
Candidates should have 8-12 years of experience in SAP FICA/RMCA, preferably in telecommunications, with a strong understanding of finance processes. A master's degree in business administration or economics is required, and SAP certification is preferred.
Experience Required
Minimum 10 year(s)
VodafoneThree - Service Desk Advisor at Vodafone United States
, , United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Interpersonal Skills, Analytical Skills, Incident Management, IP Networking, Switching, Routing, Cisco Products, Problem Solving, Service Delivery, Customer Satisfaction, Technical Stakeholders, Non-Technical Stakeholders, Escalation Process, Ownership

Industry

Telecommunications

Description
Working Hours: Full time 37.5 hours per week - Monday to Friday (7am - 7pm) Answer calls in a professional manner and in a timely fashion, logging details of the customer incident - ensuring that accurate and complete information is obtained. Drawing on your proven customer services experience, identifying the need of your business customers who come from a variety of sectors including retail, banking and public service to name a few. Use refined communication and interpersonal skills to manage their customers expectations Resolving incidents wherever possible or to assign them to various incident resolving teams Conveying complex updates in simple terms - these customers are switched-on incident managers who know what they want and expect you to take ownership of their needs. Own and drive incident resolution with various 3rd parties or internal resolving teams, invoking the escalation process where required. Have experience with customer relationship management Proven ability to communicate clearly and confidently with both technical and non-technical stakeholders. Good analytical skills Continuously seeks opportunities to improve service delivery and customer satisfaction. Basic knowledge of IP networking, switching and routing (Cisco Products)

How To Apply:

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Responsibilities
Answer calls professionally and log customer incidents while managing expectations. Resolve incidents or assign them to appropriate teams, ensuring clear communication with customers.
VodafoneThree - Service Desk Advisor at Vodafone United States
, , United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Analytical Skills, Incident Management, Ip Networking, Switching, Routing, Cisco Products, Problem Solving, Service Delivery, Customer Satisfaction, Technical Stakeholders, Non Technical Stakeholders, Escalation Process, Ownership
Specialization
Proven customer service experience and ability to communicate with technical and non-technical stakeholders are essential. Basic knowledge of IP networking and experience with customer relationship management are also required.
Mergers & Acquisitions (M&A) Project Specialist at Vodafone United States
, , Hungary - Full Time
Skills Needed
Mergers & Acquisitions, Project Management, Communication, Analytical Skills, Problem Solving, Team Collaboration, Diversity & Inclusion, Sustainability
Specialization
Candidates are encouraged to apply even if they do not meet all the desired criteria exactly. Vodafone values diverse backgrounds and experiences, promoting a workplace where everyone can thrive.
Experience Required
Minimum 2 year(s)
Cloud and AI Delivery Manager at Vodafone United States
, , Hungary - Full Time
Skills Needed
Cloud Management, Ai Delivery, Project Management, Team Leadership, Diversity Inclusion, Sustainability, Connectivity Solutions, Customer Engagement
Specialization
Candidates should have experience in cloud and AI technologies, along with strong leadership skills. A passion for diversity and inclusion in the workplace is also essential.
Experience Required
Minimum 2 year(s)
VodafoneThree - Junior Digital Product Owner at Vodafone United States
Stoke, England, United Kingdom - Full Time
Skills Needed
Product Ownership, Integration Requirements, Process Modelling, Design Collaboration, Test Case Creation, Uat Execution, Defect Tracking, Stakeholder Engagement, Business Requirements Gathering, Functional Requirements, Non Functional Requirements, Acceptance Criteria, Analytical Problem Solving, Customer Experience Focus, Communication Skills, Team Working Skills
Specialization
The role requires collaboration with designers and stakeholders to gather business requirements and document specifications. A strong understanding of contact center systems and excellent communication skills are essential.
Retail Advisor 38 hours/week - Skegness at Vodafone United States
, , United Kingdom - Full Time
Skills Needed
Sales, Customer Service, Problem Solving, Communication, Teamwork, Trust Building, Enthusiasm, Energy, Drive
Specialization
We are looking for motivated individuals with a mature mindset and enthusiasm. The role requires commitment to weekend work and the ability to handle a demanding environment.
IoT 2nd Line Operations Junior Engineer at Vodafone United States
Bucharest, , Romania - Full Time
Skills Needed
Iot Services, Automation Scripts, Troubleshooting, Linux Servers, Unix Scripting, Apis, Microservices, Oracle Database Sql, Ip Networking, Telecom Protocols, Itil Principles, Customer Support, Incident Management, Proactive Maintenance, Technical Skills, Cross Functional Collaboration
Specialization
Strong understanding of ITIL principles and operational expertise in debugging and troubleshooting applications on Linux servers is required. Basic proficiency in Unix scripting and foundational knowledge of APIs and Microservices is also necessary.
Executive Head of Rewards and Benefits at Vodafone United States
Kinshasa, Kinshasa, Democratic Republic of the Congo - Full Time
Skills Needed
Leadership, Diversity, Inclusion, Connectivity, Sustainability, Empowerment, Global Community, Problem Solving
Specialization
Candidates should have significant experience in rewards and benefits management, with a strong focus on diversity and inclusion. A passion for empowering people and creating a positive workplace culture is essential.
Experience Required
Minimum 5 year(s)
Deputy Manager_Solution Owner_Pune at Vodafone United States
Pune, maharashtra, India - Full Time
Skills Needed
Solution Owner, Product Owner, Hr Systems, Stakeholder Engagement, Requirement Gathering, Jira, Safe Agile, Communication Skills, Organisational Skills, Analytical Mindset, Value Delivery, Computer Science, It Engineering, Workday, Sap Successfactors, Hr Transformation
Specialization
Candidates should have proven experience as a Solution Owner or Product Owner in the HR domain. A background in Computer Science or IT Engineering, along with SAFe Agile certification, is required.
Experience Required
Minimum 5 year(s)
Senior Manager _Accounting COE_Pune at Vodafone United States
Pune, maharashtra, India - Full Time
Skills Needed
Accounting, Finance, Ifrs15, Ifrs16, Ifrs9, Cpa, Acca, Ca, Sap, Sap Rar, Communication, Presentation
Specialization
A university degree in Accounting or Finance with 6-8 years of business experience is required. Expertise in IFRS15 and understanding of IFRS16 & IFRS9, along with an accounting qualification such as CPA, ACCA, or CA is preferred.
Experience Required
Minimum 5 year(s)
Senior Executive_1st Line Application Operation_Linux&SQL_Pune at Vodafone United States
Pune, maharashtra, India - Full Time
Skills Needed
Incident Management, Technical Support, Kpi Monitoring, Troubleshooting, Linux, Networking, Communication Skills, Smpp, Http, Rest Api, Powerpoint, Customer Interaction, 1st Level Support, Telecom Domain, Operations, Support Desk
Specialization
Candidates should have 1-4 years of relevant experience in the telecom domain, particularly in operations or support desk roles. A good understanding of Linux, networking concepts, and technical troubleshooting is essential.
Experience Required
Minimum 2 year(s)
Retail Adviser 22 hours/week - Folkestone at Vodafone United States
, , United Kingdom - Full Time
Skills Needed
Sales, Customer Service, Problem Solving, Communication, Teamwork, Enthusiasm, Energy, Drive
Specialization
We are looking for motivated individuals with a mature mindset and enthusiasm for the role. Weekend work is required, making it a demanding but rewarding opportunity.
Retail Advisor 38 hours/week - Long Eaton at Vodafone United States
, , United Kingdom - Full Time
Skills Needed
Sales, Customer Service, Problem Solving, Communication, Teamwork, Trust Building, Enthusiasm, Energy, Drive
Specialization
Looking for motivated individuals with a mature mindset and enthusiasm. Must be able to commit to weekend work as well as weekdays.
Senior Manager, s404 Centre of Excellence at Vodafone United States
Pune, maharashtra, India - Full Time
Skills Needed
Sox Compliance, Quality Assurance, Control Design, Audit Engagements, Stakeholder Engagement, Governance, Risk Management, Training, Communication, Team Motivation, Adaptability, Decision Making, Customer Service, Change Management, Collaboration, Analytical Thinking
Specialization
Candidates should have hands-on experience in leading SOx reviews and internal audits, with the ability to challenge risks and translate best practices. Strong governance mentality and effective stakeholder engagement skills are essential.
Experience Required
Minimum 5 year(s)
VodafoneThree - Operational Lead - 12 Months FTC at Vodafone United States
Newbury, England, United Kingdom - Full Time
Skills Needed
Process Oriented, Highly Organised, Attention To Detail, Stakeholder Management, Communication, Operational Lead, Outcomes Focused, Vendor Management
Specialization
Candidates should be process-oriented, highly organized, and adept at handling complex information with strong stakeholder management skills. Experience in an operational lead role for a large team and vendor management is essential.
Experience Required
Minimum 5 year(s)
Digital Reliability Engineer at Vodafone United States
Istanbul, Istanbul, Turkey - Full Time
Skills Needed
Java, Net Applications, Management Tools, Unix, Linux Shell Scripting, Oracle Pl/Sql, Mssql, Nosql Databases, Cassandra, Mongodb, Devops, Agile, Service Management, Technical Contract Management, Operational Automation, Communication Skills
Specialization
Candidates should have significant experience with Java, .NET applications, and management tools, as well as UNIX/Linux shell scripting and database management. Strong communication skills and the ability to work in a dynamic environment are essential.
Experience Required
Minimum 5 year(s)
Sales Advisor at Vodafone United States
Cluj-Napoca, , Romania - Full Time
Skills Needed
Sales, Customer Interaction, Communication Skills, Problem Solving, Team Collaboration, Technology Enthusiasm
Specialization
Candidates should be interested in sales and have good communication skills. A positive energy and a passion for technology are also important.
SNMGR Device & Terminals at Vodafone United States
Kinshasa, Kinshasa, Democratic Republic of the Congo - Full Time
Skills Needed
N/A
Specialization
Vodafone encourages applications from individuals with diverse backgrounds, even if they don't meet all the criteria. They are committed to empowering people and creating a thriving workplace.
Experience Required
Minimum 2 year(s)
Manager_IT Operations Specialist - Process & Networking_Pune at Vodafone United States
Pune, maharashtra, India - Full Time
Skills Needed
Firewall Rule Management, Network Routing, Network Security, Infrastructure Operations, Rule Management Tools, Giant, Secure Change, Compliance, Documentation, Troubleshooting, Analytical Skills, Problem Solving, Collaboration, Routing Protocols, Firewall Technologies, Rule Testing
Specialization
Candidates should have over five years of experience in network security or infrastructure operations, with proficiency in firewall rule management tools. Strong analytical skills and the ability to troubleshoot complex environments are essential.
Experience Required
Minimum 5 year(s)
Specialist IoT Data Engineer Lead at Vodafone United States
, , Spain - Full Time
Skills Needed
Data Engineering, Iot, Connectivity, Sustainability, Diversity, Problem Solving, Technology, Teamwork
Specialization
Candidates are encouraged to apply even if they do not meet all the desired criteria. Vodafone values diverse backgrounds and experiences, promoting a workplace where everyone can thrive.
Experience Required
Minimum 2 year(s)
SAP RMCA Analyst - VOIS at Vodafone United States
Pune, maharashtra, India - Full Time
Skills Needed
Sap Fica, Rmca, Finance Processes, Billing, Invoicing, Receivables, Ale Idocs, Rfc Apis, Rest Apis, Crm Integration, Stakeholder Management, Documentation, Testing, Training, Risk Management, Communication
Specialization
Candidates should have 8-12 years of experience in SAP FICA/RMCA, preferably in telecommunications, with a strong understanding of finance processes. A master's degree in business administration or economics is required, and SAP certification is preferred.
Experience Required
Minimum 10 year(s)