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Back office/SME Call center Advisor-VOIS at Vodafone United States
Giza, Giza, Egypt - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Billing Support, Technical Troubleshooting, Escalation Management, Account Management, Kpi Management, Empathy, Ownership, Collaboration, Service Delivery, Rapport Building, Multi Tasking, Follow Up, Account Tariff Migration
Specialization
Candidates should have a minimum of one year of experience supporting the Ireland account and possess strong voice and written communication skills. A graduate qualification is essential, along with a customer-obsessed attitude and proven problem-solving abilities.
Spanish Speaking Contract Specialist - Experienced at Vodafone United States
Budapest, Central Hungary, Hungary - Full Time
Skills Needed
Contract Management, Commercial Law, Negotiation Skills, Project Management, Analytical Skills, Problem Solving, Communication Skills, Fluency In Spanish, Fluency In English, Training Development, Continuous Improvement, Risk Management, Team Leadership, Standardization, Influencing Skills, Proactivity
Specialization
Candidates should have 3+ years of experience in commercial and contracting law or 2+ years in telecommunications law. A degree in business or economics and fluency in English and Spanish are required.
Experience Required
Minimum 2 year(s)
Rollout TX Changes Tech Sr. Specialist at Vodafone United States
Alexandria, Alexandria, Egypt - Full Time
Skills Needed
Telecommunication, Transmission Operation, Transmission Concepts, Configuration, Pdh, Sdh, Ethernet, Ip, Routing, Mpls, Communication Skills, Interpersonal Skills, Presentation Skills, Change Management, Customer Experience, Technical Training
Specialization
Minimum 3 years of experience in the telecommunication field, with at least 2 years in transmission operations. A BSC in Engineering in Communications or Electronics and excellent command of the English language are required.
Experience Required
Minimum 2 year(s)
Network & Security Specialist - VOIS at Vodafone United States
Bengaluru, karnataka, India - Full Time
Skills Needed
Network Security, Cisco Technologies, Routing, Switching, Firewalls, Proxies, Cisco Ise, Load Balancers, Wireless, Sd Wan, Monitoring Tools, Itil Processes, Analytical Skills, Problem Solving, Service Continuity, Disaster Recovery
Specialization
6 to 9 years of experience in the network and security domain is required. Candidates should be certified in Cisco technologies and have proficiency in various network and security tools.
Experience Required
Minimum 5 year(s)
Praktikant indirekter Geschäftskundenvertrieb SOHO (m/w/d) in München at Vodafone United States
Munich, Bavaria, Germany - Full Time
Skills Needed
Communication, Self Management, Quick Learning, Interest In Telecommunications, Technical Products
Specialization
You should be enrolled in a degree program in (Business) Psychology or a related field with good academic performance. Strong communication skills, independence, and a passion for the telecommunications industry are essential.
Praktikant im Bereich Externe Kommunikation (TV-Studio) (m/w/d) in Düsseldo at Vodafone United States
Düsseldorf, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Video Production, Photo Production, Postproduction, Adobe Suite, Premiere, After Effects, Davinci Resolve, Typography, Layout, Photography, Film, Creativity, Communication, Attention To Detail, Teamwork, Self Management
Specialization
Candidates should be studying communication design, film or video production, media technology, or a related field with good academic performance. Proficiency in Adobe Suite and a structured work style are also required.
Cloud Operations Senior Expert at Vodafone United States
Istanbul, Istanbul, Turkey - Full Time
Skills Needed
Cloud Concepts, Backup Systems, Veeam, Zerto, Netbackup, Backup Exec, Data Domain, Exagrid, San, Nas, Troubleshooting, Root Cause Analysis, Windows, Unix/Linux, Vmware, Scripting
Specialization
Candidates must have a bachelor's degree in a relevant field and at least 10 years of hands-on experience with backup systems in enterprise environments. A strong understanding of cloud concepts and proficiency with various backup platforms is essential.
Experience Required
Minimum 10 year(s)
Senior Software Development Engineer in Test I, Protect at Collibra United States
Wrocław, Lower Silesian Voivodeship, Poland - Full Time
Skills Needed
Test Automation, Agile, Java, Typescript, Cypress, Playwright, Rest Assured, Devops, Gradle, Jenkins, Docker, Exploratory Testing, Continuous Integration, Test Data Definition, Communication Skills, Coaching
Specialization
Candidates should have a minimum of 8 years of experience in Test Automation and knowledge of QA methodologies and tools. Proficiency in Java and/or TypeScript, along with experience in DevOps and automated testing tools, is required.
Experience Required
Minimum 10 year(s)
Praktikant Customer Communications (m/w/d) in Düsseldorf at Vodafone United States
Düsseldorf, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Marketing, Communication, Organizational Skills, Creativity, Project Management, Teamwork, German Language Proficiency
Specialization
Candidates should be enrolled in a relevant degree program or in a gap year, ideally studying marketing, media studies, communication sciences, or business sciences. Proficiency in German and strong communication skills are essential.
VodafoneThree - IT Cyber Engineer (SIEM) at Vodafone United States
Newbury, England, United Kingdom - Full Time
Skills Needed
Siem, Aws, Azure, Gcp, Linux, Windows, Vmware, Mysql, Postgres, Elasticsearch, Solr, Hadoop, Python, Powershell, Big Data, Cloud
Specialization
Candidates should have experience as an IT System Administrator or Engineer, ideally in a telecoms or ISP environment. Knowledge of a wide range of security technologies and experience with Big Data SIEM platforms is essential.
Experience Required
Minimum 2 year(s)
Logistics Process Engineer at Vodafone United States
Luxembourg, , Luxembourg - Full Time
Skills Needed
Logistics, Supply Chain, Engineering, Process Improvement, Data Analysis, Lean Principles, Warehouse Operations, Transportation Planning, Project Management, Stakeholder Collaboration, Continuous Improvement, Operational Excellence, Customer Focus, Analytical Tools, Problem Solving, Inventory Processes, Network Optimization
Specialization
A Master's degree in Logistics, Supply Chain, Engineering, or a related field is required, along with experience in warehouse operations and process engineering. Familiarity with lean principles and understanding of logistics commercial models are also important.
Experience Required
Minimum 2 year(s)
Sr Manager -Cyber Programme Manager-Pune at Vodafone United States
Pune, maharashtra, India - Full Time
Skills Needed
Project Management, Communication Skills, Interpersonal Skills, Risk Management, It Infrastructure, Network Infrastructure, Cloud Technologies, Cyber Security, Network Design, Troubleshooting, Data Centre Standards, Storage Solutions, Firewall Configurations, Capacity Management, Service Improvement, Transformation Management
Specialization
Candidates should have over 10 years of hands-on experience in IT infrastructure and project management in international environments. A deep understanding of various IT components and cyber security practices is essential.
Experience Required
Minimum 10 year(s)
Software Engineer at Vodafone United States
Bucharest, , Romania - Full Time
Skills Needed
Software Development, Object Oriented Programming, Javascript, Nodejs, Typescript, Sql, Web Technologies, Relational Database Design, Data Normalisation, Pl/Sql, Versioning Systems, Linux Os, Agile Methodologies, Software Development Lifecycle, Interpersonal Skills, Presentation Skills
Specialization
Candidates should have a minimum of 5 years of experience in software development with proficiency in JavaScript, NodeJS, TypeScript, SQL, and web technologies. A university degree is preferred, along with strong interpersonal skills and a good understanding of Agile methodologies.
Experience Required
Minimum 5 year(s)
Officer, Credit Vetting at Vodafone United States
Bucharest, , Romania - Full Time
Skills Needed
Negotiation Techniques, Assertiveness, Conflict Management, Economic Analysis, Communication Techniques, Verbal Expression, Written Expression, Analytical Thinking, Pc Usage, Customer Interaction, Risk Assessment, Fraud Identification, Customer Support, Payment Commitment, Invoice Issuance, Internal Communication
Specialization
Candidates should have 6-12 months of relevant experience and a bachelor's degree is mandatory. Skills in negotiation, economic analysis, and effective communication are essential for this position.
(Studentische) Aushilfe (m/w/d) für die Vodafone Filiale in Münster (Ludger at Vodafone United States
Münster, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Customer Service, Sales, Product Knowledge, Technical Knowledge, Communication, Problem Solving, Negotiation, Interest In Telecommunications
Specialization
Ideally, you should have experience in service or retail and basic technical knowledge. You should also possess fluent German language skills and a strong interest in telecommunications.
Specialist IOT Service Sales & Service Management Lead at Vodafone United States
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Service Management, Customer Satisfaction, Sales Collaboration, Service Design, Continuous Improvement, Performance Metrics, Revenue Opportunities, Escalation Management, C Level Influence, Iot Knowledge, Technical Solution Architecture, Account Management, Business Relationships, Strategic Planning, Consultative Engagement, Operational Reviews
Specialization
Candidates should have advanced proficiency in English and Spanish, and a passion for service excellence. Experience in managing service delivery and customer relationships at an executive level is essential.
Experience Required
Minimum 2 year(s)
Senior Expert IT Demand & Project Portfolio Management (m/f/d) for Vantage at Vodafone United States
Lisbon, , Portugal - Full Time
Skills Needed
It Portfolio Management, Stakeholder Engagement, Business Case Development, Strategic Planning, Communication Skills, Customer Value Mindset, Project Coordination, Risk Management, Resource Capacity Management, Performance Reporting, Process Improvement, Microsoft Office 365, Sharepoint, Powerapps, Telecommunications, Business Administration
Specialization
Candidates should have over 5 years of experience in IT portfolio management and possess strong communication and stakeholder management skills. A degree in Business Administration, Computer Science, or Telecommunications is preferred, ideally with an MBA.
Experience Required
Minimum 5 year(s)
Fraud Management Lead at Vodafone United States
Düsseldorf, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Fraud Management, Analytical Thinking, Attention To Detail, Risk Management, Communication Skills, Presentation Skills, Coordination Skills, Results Oriented, Stakeholder Management, Fraud Risk Assessment, Training Delivery, Project Implementation, Internal Controls, Best Practices Identification, Compliance, Telecom Industry Knowledge
Specialization
Candidates should have a university degree and relevant fraud-related certifications, along with 3-5 years of experience in Fraud Management within a large organization. Fluency in English and German is required, along with strong analytical and communication skills.
Experience Required
Minimum 5 year(s)
VBTS MSSP & SOC Manager at Vodafone United States
Istanbul, Istanbul, Turkey - Full Time
Skills Needed
Security Operations, Mssp Management, Soc Management, Incident Response, Monitoring, Escalation Handling, Service Delivery, Threat Intelligence, Vulnerability Management, Compliance, Project Planning, Kpi Monitoring, Team Management, Analytical Skills, Communication Skills, Stakeholder Management
Specialization
Candidates should have a Bachelor's degree in a relevant field and over 7 years of experience in security operations. Proven leadership experience and knowledge of security frameworks are also required.
Experience Required
Minimum 5 year(s)
Network Acceptance Coordinator at Vodafone United States
Bucharest, , Romania - Full Time
Skills Needed
Telecom Networks, Testing, Test Automation, Project Management, Test Management Tools, Analytical Mindset, Communication Skills, Process Improvement, Collaboration, Quality Assurance, Telecom Technologies, Stakeholder Engagement, Requirements Review, Test Case Creation, Regression Testing, Risk Mitigation
Specialization
Candidates should have experience in telecom networks and a proven track record in managing testing projects. Knowledge of telecom technologies and proficiency in test management tools are essential.
Experience Required
Minimum 2 year(s)
Back office/SME Call center Advisor-VOIS at Vodafone United States
Giza, Giza, Egypt -
Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

11 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Problem Solving, Billing Support, Technical Troubleshooting, Escalation Management, Account Management, KPI Management, Empathy, Ownership, Collaboration, Service Delivery, Rapport Building, Multi-tasking, Follow-up, Account Tariff Migration

Industry

Telecommunications

Description
Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. VOIS #BeUnrivalled #CreateTheFuture About this Role We are seeking a customer-focused individual to join our Enterprise International Account team. This role involves supporting business customers through inbound and outbound communication channels, resolving mobile-related queries, and ensuring high-quality service delivery. The individual will collaborate with Sales, Care, and Operations teams to manage escalations and provide billing support, while maintaining service continuity and customer satisfaction. What you will do Handle inbound and outbound calls for mobile-related technical and care queries. Manage escalations and liaise with internal teams to resolve client issues. Provide billing support including invoice retrieval, credit notes, recalculations, and payment allocations. Ensure service delivery meets KPIs such as NPS, ASAT, Quality, AHT, and call volumes. Demonstrate strong customer service skills including empathy, ownership, and effective communication. Support account tariff migrations and large upgrade orders. Maintain accurate updates for Customer Care, Account, and Service Managers. Who you are Minimum one year of experience supporting the Ireland account. Strong voice and written communication skills. Graduate qualification is essential. Customer-obsessed with proven rapport-building and problem-solving abilities. Able to manage multiple tasks and follow up thoroughly on customer issues. Not a Perfect Fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. What's in it for you Opportunity to work in a dynamic, customer-centric environment. Exposure to international enterprise operations and cross-functional collaboration. Development of advanced communication and service delivery skills. Experience in handling complex billing and account management scenarios. What skills you will learn Enhanced customer service and escalation management techniques. Billing systems and account migration processes. Cross-team collaboration and stakeholder engagement. KPI-driven performance management. Technical troubleshooting and resolution strategies. VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. Join Us At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA Follow us on social media and #StayConnected LinkedIn Facebook Instagram Chat with our employees

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Responsibilities
The role involves handling inbound and outbound calls for mobile-related technical and care queries, managing escalations, and providing billing support. The advisor will ensure service delivery meets KPIs and maintain accurate updates for various managers.
Back office/SME Call center Advisor-VOIS at Vodafone United States
Giza, Giza, Egypt - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Billing Support, Technical Troubleshooting, Escalation Management, Account Management, Kpi Management, Empathy, Ownership, Collaboration, Service Delivery, Rapport Building, Multi Tasking, Follow Up, Account Tariff Migration
Specialization
Candidates should have a minimum of one year of experience supporting the Ireland account and possess strong voice and written communication skills. A graduate qualification is essential, along with a customer-obsessed attitude and proven problem-solving abilities.
Spanish Speaking Contract Specialist - Experienced at Vodafone United States
Budapest, Central Hungary, Hungary - Full Time
Skills Needed
Contract Management, Commercial Law, Negotiation Skills, Project Management, Analytical Skills, Problem Solving, Communication Skills, Fluency In Spanish, Fluency In English, Training Development, Continuous Improvement, Risk Management, Team Leadership, Standardization, Influencing Skills, Proactivity
Specialization
Candidates should have 3+ years of experience in commercial and contracting law or 2+ years in telecommunications law. A degree in business or economics and fluency in English and Spanish are required.
Experience Required
Minimum 2 year(s)
Rollout TX Changes Tech Sr. Specialist at Vodafone United States
Alexandria, Alexandria, Egypt - Full Time
Skills Needed
Telecommunication, Transmission Operation, Transmission Concepts, Configuration, Pdh, Sdh, Ethernet, Ip, Routing, Mpls, Communication Skills, Interpersonal Skills, Presentation Skills, Change Management, Customer Experience, Technical Training
Specialization
Minimum 3 years of experience in the telecommunication field, with at least 2 years in transmission operations. A BSC in Engineering in Communications or Electronics and excellent command of the English language are required.
Experience Required
Minimum 2 year(s)
Network & Security Specialist - VOIS at Vodafone United States
Bengaluru, karnataka, India - Full Time
Skills Needed
Network Security, Cisco Technologies, Routing, Switching, Firewalls, Proxies, Cisco Ise, Load Balancers, Wireless, Sd Wan, Monitoring Tools, Itil Processes, Analytical Skills, Problem Solving, Service Continuity, Disaster Recovery
Specialization
6 to 9 years of experience in the network and security domain is required. Candidates should be certified in Cisco technologies and have proficiency in various network and security tools.
Experience Required
Minimum 5 year(s)
Praktikant indirekter Geschäftskundenvertrieb SOHO (m/w/d) in München at Vodafone United States
Munich, Bavaria, Germany - Full Time
Skills Needed
Communication, Self Management, Quick Learning, Interest In Telecommunications, Technical Products
Specialization
You should be enrolled in a degree program in (Business) Psychology or a related field with good academic performance. Strong communication skills, independence, and a passion for the telecommunications industry are essential.
Praktikant im Bereich Externe Kommunikation (TV-Studio) (m/w/d) in Düsseldo at Vodafone United States
Düsseldorf, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Video Production, Photo Production, Postproduction, Adobe Suite, Premiere, After Effects, Davinci Resolve, Typography, Layout, Photography, Film, Creativity, Communication, Attention To Detail, Teamwork, Self Management
Specialization
Candidates should be studying communication design, film or video production, media technology, or a related field with good academic performance. Proficiency in Adobe Suite and a structured work style are also required.
Cloud Operations Senior Expert at Vodafone United States
Istanbul, Istanbul, Turkey - Full Time
Skills Needed
Cloud Concepts, Backup Systems, Veeam, Zerto, Netbackup, Backup Exec, Data Domain, Exagrid, San, Nas, Troubleshooting, Root Cause Analysis, Windows, Unix/Linux, Vmware, Scripting
Specialization
Candidates must have a bachelor's degree in a relevant field and at least 10 years of hands-on experience with backup systems in enterprise environments. A strong understanding of cloud concepts and proficiency with various backup platforms is essential.
Experience Required
Minimum 10 year(s)
Senior Software Development Engineer in Test I, Protect at Collibra United States
Wrocław, Lower Silesian Voivodeship, Poland - Full Time
Skills Needed
Test Automation, Agile, Java, Typescript, Cypress, Playwright, Rest Assured, Devops, Gradle, Jenkins, Docker, Exploratory Testing, Continuous Integration, Test Data Definition, Communication Skills, Coaching
Specialization
Candidates should have a minimum of 8 years of experience in Test Automation and knowledge of QA methodologies and tools. Proficiency in Java and/or TypeScript, along with experience in DevOps and automated testing tools, is required.
Experience Required
Minimum 10 year(s)
Praktikant Customer Communications (m/w/d) in Düsseldorf at Vodafone United States
Düsseldorf, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Marketing, Communication, Organizational Skills, Creativity, Project Management, Teamwork, German Language Proficiency
Specialization
Candidates should be enrolled in a relevant degree program or in a gap year, ideally studying marketing, media studies, communication sciences, or business sciences. Proficiency in German and strong communication skills are essential.
VodafoneThree - IT Cyber Engineer (SIEM) at Vodafone United States
Newbury, England, United Kingdom - Full Time
Skills Needed
Siem, Aws, Azure, Gcp, Linux, Windows, Vmware, Mysql, Postgres, Elasticsearch, Solr, Hadoop, Python, Powershell, Big Data, Cloud
Specialization
Candidates should have experience as an IT System Administrator or Engineer, ideally in a telecoms or ISP environment. Knowledge of a wide range of security technologies and experience with Big Data SIEM platforms is essential.
Experience Required
Minimum 2 year(s)
Logistics Process Engineer at Vodafone United States
Luxembourg, , Luxembourg - Full Time
Skills Needed
Logistics, Supply Chain, Engineering, Process Improvement, Data Analysis, Lean Principles, Warehouse Operations, Transportation Planning, Project Management, Stakeholder Collaboration, Continuous Improvement, Operational Excellence, Customer Focus, Analytical Tools, Problem Solving, Inventory Processes, Network Optimization
Specialization
A Master's degree in Logistics, Supply Chain, Engineering, or a related field is required, along with experience in warehouse operations and process engineering. Familiarity with lean principles and understanding of logistics commercial models are also important.
Experience Required
Minimum 2 year(s)
Sr Manager -Cyber Programme Manager-Pune at Vodafone United States
Pune, maharashtra, India - Full Time
Skills Needed
Project Management, Communication Skills, Interpersonal Skills, Risk Management, It Infrastructure, Network Infrastructure, Cloud Technologies, Cyber Security, Network Design, Troubleshooting, Data Centre Standards, Storage Solutions, Firewall Configurations, Capacity Management, Service Improvement, Transformation Management
Specialization
Candidates should have over 10 years of hands-on experience in IT infrastructure and project management in international environments. A deep understanding of various IT components and cyber security practices is essential.
Experience Required
Minimum 10 year(s)
Software Engineer at Vodafone United States
Bucharest, , Romania - Full Time
Skills Needed
Software Development, Object Oriented Programming, Javascript, Nodejs, Typescript, Sql, Web Technologies, Relational Database Design, Data Normalisation, Pl/Sql, Versioning Systems, Linux Os, Agile Methodologies, Software Development Lifecycle, Interpersonal Skills, Presentation Skills
Specialization
Candidates should have a minimum of 5 years of experience in software development with proficiency in JavaScript, NodeJS, TypeScript, SQL, and web technologies. A university degree is preferred, along with strong interpersonal skills and a good understanding of Agile methodologies.
Experience Required
Minimum 5 year(s)
Officer, Credit Vetting at Vodafone United States
Bucharest, , Romania - Full Time
Skills Needed
Negotiation Techniques, Assertiveness, Conflict Management, Economic Analysis, Communication Techniques, Verbal Expression, Written Expression, Analytical Thinking, Pc Usage, Customer Interaction, Risk Assessment, Fraud Identification, Customer Support, Payment Commitment, Invoice Issuance, Internal Communication
Specialization
Candidates should have 6-12 months of relevant experience and a bachelor's degree is mandatory. Skills in negotiation, economic analysis, and effective communication are essential for this position.
(Studentische) Aushilfe (m/w/d) für die Vodafone Filiale in Münster (Ludger at Vodafone United States
Münster, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Customer Service, Sales, Product Knowledge, Technical Knowledge, Communication, Problem Solving, Negotiation, Interest In Telecommunications
Specialization
Ideally, you should have experience in service or retail and basic technical knowledge. You should also possess fluent German language skills and a strong interest in telecommunications.
Specialist IOT Service Sales & Service Management Lead at Vodafone United States
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Service Management, Customer Satisfaction, Sales Collaboration, Service Design, Continuous Improvement, Performance Metrics, Revenue Opportunities, Escalation Management, C Level Influence, Iot Knowledge, Technical Solution Architecture, Account Management, Business Relationships, Strategic Planning, Consultative Engagement, Operational Reviews
Specialization
Candidates should have advanced proficiency in English and Spanish, and a passion for service excellence. Experience in managing service delivery and customer relationships at an executive level is essential.
Experience Required
Minimum 2 year(s)
Senior Expert IT Demand & Project Portfolio Management (m/f/d) for Vantage at Vodafone United States
Lisbon, , Portugal - Full Time
Skills Needed
It Portfolio Management, Stakeholder Engagement, Business Case Development, Strategic Planning, Communication Skills, Customer Value Mindset, Project Coordination, Risk Management, Resource Capacity Management, Performance Reporting, Process Improvement, Microsoft Office 365, Sharepoint, Powerapps, Telecommunications, Business Administration
Specialization
Candidates should have over 5 years of experience in IT portfolio management and possess strong communication and stakeholder management skills. A degree in Business Administration, Computer Science, or Telecommunications is preferred, ideally with an MBA.
Experience Required
Minimum 5 year(s)
Fraud Management Lead at Vodafone United States
Düsseldorf, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Fraud Management, Analytical Thinking, Attention To Detail, Risk Management, Communication Skills, Presentation Skills, Coordination Skills, Results Oriented, Stakeholder Management, Fraud Risk Assessment, Training Delivery, Project Implementation, Internal Controls, Best Practices Identification, Compliance, Telecom Industry Knowledge
Specialization
Candidates should have a university degree and relevant fraud-related certifications, along with 3-5 years of experience in Fraud Management within a large organization. Fluency in English and German is required, along with strong analytical and communication skills.
Experience Required
Minimum 5 year(s)
VBTS MSSP & SOC Manager at Vodafone United States
Istanbul, Istanbul, Turkey - Full Time
Skills Needed
Security Operations, Mssp Management, Soc Management, Incident Response, Monitoring, Escalation Handling, Service Delivery, Threat Intelligence, Vulnerability Management, Compliance, Project Planning, Kpi Monitoring, Team Management, Analytical Skills, Communication Skills, Stakeholder Management
Specialization
Candidates should have a Bachelor's degree in a relevant field and over 7 years of experience in security operations. Proven leadership experience and knowledge of security frameworks are also required.
Experience Required
Minimum 5 year(s)
Network Acceptance Coordinator at Vodafone United States
Bucharest, , Romania - Full Time
Skills Needed
Telecom Networks, Testing, Test Automation, Project Management, Test Management Tools, Analytical Mindset, Communication Skills, Process Improvement, Collaboration, Quality Assurance, Telecom Technologies, Stakeholder Engagement, Requirements Review, Test Case Creation, Regression Testing, Risk Mitigation
Specialization
Candidates should have experience in telecom networks and a proven track record in managing testing projects. Knowledge of telecom technologies and proficiency in test management tools are essential.
Experience Required
Minimum 2 year(s)