ABOUT COGNIGY

Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time.
Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team.

Your responsibilities will include

• Build Impactful Software – Develop and deliver high-quality software solutions that efficiently address customer needs.
• Write Clean, Maintainable Code – Create well-structured, scalable, and maintainable code following best practices.
• Ensure Security & Reliability – Keep the codebase robust, tested, and secure, proactively addressing vulnerabilities.
• Optimize Performance – Profile and benchmark the codebase to identify and eliminate bottlenecks, ensuring efficiency.
• Oversee User Interface – Contribute to UI oversight, ensuring seamless and user-friendly experiences.
• Drive Operational Excellence – Implement best practices for monitoring, logging, and end-to-end testing to maintain stability and reliability.
• Mentor & Lead – Provide technical guidance and mentorship to other developers, fostering collaboration and professional growth