THE OPPORTUNITY

Do you love discovering customers’ business challenges and crafting unique solutions for them? Are you ready for an opportunity to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a knack for helping customers understand them, we want to talk to you!
Nutanix (NTNX) is looking for a passionate Associate Systems Engineer (SE) to help our customers in their cloud transformation journey. As a trusted advisor, you will play a critical role in supporting the entire customer journey—from initial engagement through post-sales support. You will collaborate across account, channel, and customer success teams, ensuring seamless integration and support for our customers at every stage.
As part of our commitment to developing early-in-career talent, you will participate in our Systems Engineering Academy, based in Durham, NC. This program provides comprehensive training, mentorship, and hands-on experience, equipping you with the skills and knowledge needed to excel in your role and advance within the company. You will leave the Academy ready to support senior SEs (Systems Engineers) and positioned to progress towards field or channel-facing roles as you gain experience and demonstrate proficiency.

• Learn the Nutanix product portfolio, and present to customers in both pre- and post-sales situations, gathering customer requirements and discussing features and benefits
• Help drive customer adoption of the Nutanix Cloud Platform
• Support senior SEs in customer and partner engagements across the entire customer lifecycle.
• Demonstrate features and articulate benefits of Nutanix solutions to influence customers’ purchases to drive business transformation.
• Perform analysis by collaborating with the team, seeking out required information, raising concerns, considering others’ perspectives, and articulating recommendations to a broad audience.
• Conduct solution demonstrations, workshops, and Proof of Concept (POC) for customers and partners.
• Size and configure Nutanix solutions according to customer’s unique needs.
• Collaborate with sales counterparts in developing account plans, customer persona coverage models, and proposal creation to recommend and design solutions based on Nutanix offerings.
• Analyze customer data (e.g., telemetry, customer conversations, support cases) to track adoption/consumption and provide guidance and recommendations that will improve the customer experience and increase adoption.
• Build long-term relationships with customers and partners, becoming a trusted and valued resource.
• Communicate customer feedback into the Nutanix ecosystem and advocate customer requirements.
• Gain experience and exposure through various engagements to progress to a field or channel-facing role.