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Multilingual Customer Experience Consultant at Konecta
Ringwood BH24 1HD, , United Kingdom - Full Time
Skills Needed
Telephone Manner, Decision Making, Customer Service Skills
Qualification
Graduate
Mid Market Sales Account Executive at Kyriba
Home Office, , Germany - Full Time
Skills Needed
Presentation Skills, English, Negotiation, Financial Technology, German
Qualification
Graduate
Operations Coach at Dunelm
CP7, , United Kingdom - Full Time
Skills Needed
Ownership, It, Team Spirit, Mentoring
Qualification
Graduate
Directeur, solutions de financement associé at Banque Nationale du Canada
Montréal, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Analytical Chemist – General Laboratory at Butterworth Laboratories
Teddington TW11, , United Kingdom - Full Time
Skills Needed
Management Skills, Flexible Approach, Communication Skills, Chemistry, Icp, Polarimetry, Analytical Skills
Specialization
Chemistry or a related subject
Qualification
Graduate
Latinos Restaurant Waiter at Latino Restaurant
Hadleigh, , United Kingdom - Full Time
Skills Needed
Management Skills
Qualification
Graduate
Trainee AI Engineer (m/w/d) at Loft Film GmbH
80807 München, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Resourcing Coordinator at 279 University Hospitals Sussex NHS Foundation Trust
Worthing BN11 2BW, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Analyst at Inner Circle Consulting
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
ASSOCIATE CREATIVE DIRECTOR SPORTSTYLE & MOTORSPORT at Puma
9H, , Germany - Full Time
Skills Needed
Photographers, Brand Identity, Collaboration, Team Spirit, Mentoring, Decision Making, Paid Media, Ecommerce, Creative Work, Target Audience, Animators
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Principal Mechanical Engineer at McDermott
London, England, United Kingdom - Full Time
Skills Needed
Gas, Illness, Work Processes
Specialization
Engineering
Qualification
Graduate
Experience Required
Minimum 15 year(s)
Graphic Designer at SS WEB TECHNOLOGIES LTD
Leeds LS16 5AU, , United Kingdom - Full Time
Skills Needed
Print Production, Mockups, Design, Mac, Channel Design, Design Skills, Visual Concepts, Materials, Print Design, Media Formats, Addition, Graphic Design, Adobe Creative Suite, Art, Artwork, Creative Suite, Indesign, Annual Reports, Photoshop, Creative Agency, Layouts
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Commercial Contracts Administrator at MYM Recruitment
Mallusk, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Waiter at Wahaca
Paddington W2, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Facilities Operative (Domestic) - St Woolos Hospital at Aneurin Bevan University Health Board
Newport NP20 4SZ, Cymru / Wales, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Internship - Heineken(R) Brand Management & Sponsorship at Heineken International BV
Leiden, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Fracture Mechanics Senior Engineer at The Exploration Company
Planegg, , Germany - Full Time
Skills Needed
Nastran, Material Properties, Written Communication, Italian, Aerospace Engineering, Materials Science, English
Specialization
Mechanical engineering aerospace engineering materials science or a related field (master’s or ph.d preferred
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Corporate Affairs Internship at Snam
2SDM, Lombardia, Italy - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
SR. STAFF DFT ENGINEER(TECH LEAD) at Advanced Micro Devices
Cambridge, England, United Kingdom - Full Time
Skills Needed
Perl, Communication Skills, Perforce, Features, Architects, Verdi, Cdc, Spyglass, Scripting, Awk, Drive, Python, Rtl Coding, Sed, Cad Tools, Root, Collaboration, Design, Gate Level Simulation, Physical Design, Lint, Tcl
Qualification
Phd
STARS Front of House, Brand Ambassador, Brimsdown at Securitas
Enfield, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Customer Service
Qualification
Graduate
Multilingual Customer Experience Consultant at Konecta
Ringwood BH24 1HD, , United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

19 Sep, 25

Salary

12.65

Posted On

19 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Telephone Manner, Decision Making, Customer Service Skills

Industry

Outsourcing/Offshoring

Description

Multilingual Customer Experience Consultant
Job Title: Multilingual Customer Experience Consultant (German & English Speaking)
Salary: £12.02 Per hour + bonus (OTE)
Location: Konecta Group – London. (Hybrid)
Shifts: A rota is supplied every month with your working hours. Shifts between 8.00am and 8.00pm Monday to Saturday.

SKILLS REQUIREMENTS

  • Excellent telephone manner
  • Excellent numeracy and literacy
  • Excellent customer service skills
  • Good analytical, decision making and problem solving abilities
  • Previous call centre/back office experience (desirable)

KEY ACCOUNTABILITIES

  • To answer the phone promptly and professionally when required.
  • To respond to emails and live chat promptly and professionally.
  • To work closely with the Team Leader to ensure client expectations are met.
  • To present our clients in a professional manner at all times, whether in person, by phone or in writing.
  • To continually look for ways to improve performance.
  • To be well organised, professional and reliable.
  • To work flexibly between the hours of 8am and 8pm, Monday - Saturday.
  • To demonstrate a willingness to learn and have fun at work!
Responsibilities

The ZEAL Group ‘Create a better world of lottery!’– One that’s thrilling, fun and packed with life- changing moments. They are regulated in multiple jurisdictions across the globe, with offices in
London, Madrid and Hamburg. The Zeal Group is an exciting campaign which helps power the world of lotteries and brokers tickets for customers in Germany.
Tipp24/Lotto24 – integral part of the Zeal Group - have partnered with Konecta to manage all their incoming customer service calls, emails and live chats.
Our Philosophy
We are here to provide our customers with the best support possible – no query is too complicated; we will find an answer. Our customers have a choice of channels, i.e call, email, chat and self-service. In total, we handle 25000 contacts per month, aiming for a 90%+ customer satisfaction rate. In a demanding environment, we work with a lot of flexibility and autonomy, and we are trusted to deliver.
Multilingual Customer Experience Consultant at Konecta
Ringwood BH24 1HD, , United Kingdom - Full Time
Skills Needed
Telephone Manner, Decision Making, Customer Service Skills
Qualification
Graduate
Mid Market Sales Account Executive at Kyriba
Home Office, , Germany - Full Time
Skills Needed
Presentation Skills, English, Negotiation, Financial Technology, German
Qualification
Graduate
Operations Coach at Dunelm
CP7, , United Kingdom - Full Time
Skills Needed
Ownership, It, Team Spirit, Mentoring
Qualification
Graduate
Directeur, solutions de financement associé at Banque Nationale du Canada
Montréal, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Analytical Chemist – General Laboratory at Butterworth Laboratories
Teddington TW11, , United Kingdom - Full Time
Skills Needed
Management Skills, Flexible Approach, Communication Skills, Chemistry, Icp, Polarimetry, Analytical Skills
Specialization
Chemistry or a related subject
Qualification
Graduate
Latinos Restaurant Waiter at Latino Restaurant
Hadleigh, , United Kingdom - Full Time
Skills Needed
Management Skills
Qualification
Graduate
Trainee AI Engineer (m/w/d) at Loft Film GmbH
80807 München, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Resourcing Coordinator at 279 University Hospitals Sussex NHS Foundation Trust
Worthing BN11 2BW, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Analyst at Inner Circle Consulting
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
ASSOCIATE CREATIVE DIRECTOR SPORTSTYLE & MOTORSPORT at Puma
9H, , Germany - Full Time
Skills Needed
Photographers, Brand Identity, Collaboration, Team Spirit, Mentoring, Decision Making, Paid Media, Ecommerce, Creative Work, Target Audience, Animators
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Principal Mechanical Engineer at McDermott
London, England, United Kingdom - Full Time
Skills Needed
Gas, Illness, Work Processes
Specialization
Engineering
Qualification
Graduate
Experience Required
Minimum 15 year(s)
Graphic Designer at SS WEB TECHNOLOGIES LTD
Leeds LS16 5AU, , United Kingdom - Full Time
Skills Needed
Print Production, Mockups, Design, Mac, Channel Design, Design Skills, Visual Concepts, Materials, Print Design, Media Formats, Addition, Graphic Design, Adobe Creative Suite, Art, Artwork, Creative Suite, Indesign, Annual Reports, Photoshop, Creative Agency, Layouts
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Commercial Contracts Administrator at MYM Recruitment
Mallusk, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Waiter at Wahaca
Paddington W2, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Facilities Operative (Domestic) - St Woolos Hospital at Aneurin Bevan University Health Board
Newport NP20 4SZ, Cymru / Wales, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Internship - Heineken(R) Brand Management & Sponsorship at Heineken International BV
Leiden, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Fracture Mechanics Senior Engineer at The Exploration Company
Planegg, , Germany - Full Time
Skills Needed
Nastran, Material Properties, Written Communication, Italian, Aerospace Engineering, Materials Science, English
Specialization
Mechanical engineering aerospace engineering materials science or a related field (master’s or ph.d preferred
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Corporate Affairs Internship at Snam
2SDM, Lombardia, Italy - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
SR. STAFF DFT ENGINEER(TECH LEAD) at Advanced Micro Devices
Cambridge, England, United Kingdom - Full Time
Skills Needed
Perl, Communication Skills, Perforce, Features, Architects, Verdi, Cdc, Spyglass, Scripting, Awk, Drive, Python, Rtl Coding, Sed, Cad Tools, Root, Collaboration, Design, Gate Level Simulation, Physical Design, Lint, Tcl
Qualification
Phd
STARS Front of House, Brand Ambassador, Brimsdown at Securitas
Enfield, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Customer Service
Qualification
Graduate