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USS - Onsite IT and Service Desk Head - GDS Region at EY
Gurgaon, karnataka, India - Full Time
Skills Needed
It Infrastructure, Service Delivery, Leadership, End User Computing, Itsm, Itil V4, Cloud Platforms, Network Fundamentals, Security Fundamentals, Strategic Thinking, Stakeholder Engagement, Team Development, Change Management, Communication, Problem Solving, Influencing
Specialization
Candidates should have over 15 years of experience in IT infrastructure and service delivery, with at least 5 years in a leadership role. Technical expertise in ITSM, ITIL, cloud platforms, and strong leadership competencies are essential.
Experience Required
Minimum 10 year(s)
EYP-DnA-Manager at EY
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Cloud Computing, Data Architecture Design, Data Integration, Data Quality, Data Security, Database Management, Etl, Business Intelligence, Analytical Thinking, Collaboration, Problem Solving, Technical Guidance, Data Governance, Data Warehousing, Data Migration, Data Visualization
Specialization
Candidates must have a minimum of 9 years of total experience with at least 6 years in Data Warehousing or Business Intelligence. A Bachelor's degree in computer science or a related field is required, with advanced degrees preferred.
Experience Required
Minimum 10 year(s)
EYP-SSG-Manager at EY
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Software Development, Technical Architecture, Technology Due Diligence, Product Management, Ui/Ux Design, Software Development Life Cycle, Data Analytics, Cloud Computing, Cybersecurity, Presentation Skills, Analytical Skills, Excel, Powerpoint, Communication Skills, Market Analysis, Risk Assessment
Specialization
Candidates must have an MBA and a bachelor's degree in IT or software engineering with at least 8 years of software-related work experience. Experience in private equity or M&A transactions, particularly in technology due diligence, is also required.
Experience Required
Minimum 10 year(s)
Assistant Manager(01532) 908 W Harmony St at Domino's Pizza LLC
Neosho, Missouri, United States - Full Time
Skills Needed
Judgment, Math, Multitasking, Customer Service, Staffing, Paperwork, Cost Control, Cash Control, Food Management, Store Cleanliness, Marketing, Profitability, Communication Skills, Motor Coordination, Navigational Skills, Teamwork
Specialization
Candidates should possess strong communication skills and the ability to perform basic math functions. Experience in staffing, cash control, and food management is essential.
VENDEUR ALIMENTAIRE POISSONNERIE CHARCUTERIE TRAITEUR BOUCHERIE(H/F) at Groupement Mousquetaires
Pont-Saint-Esprit, Occitania, France - Full Time
Skills Needed
Customer Service, Sales, Food Safety, Product Knowledge, Teamwork, Communication, Inventory Management, Hygiene Standards
Specialization
The ideal candidate should have a passion for customer contact and commerce, with a preference for those with prior experience in traditional retail sales. A strong interest in quality products is essential.
MÉDICO DEL TRABAJO para MÁLAGA at Grupo MAS
Málaga, Andalusia, Spain - Full Time
Skills Needed
Medical Evaluation, Occupational Health, Emergency Response, Risk Assessment, Health Promotion, Team Collaboration, Effective Communication, Problem Solving, Decision Making, Adaptability, Ethics, Confidentiality, Empathy, Occupational Safety, Preventive Health Programs, Training
Specialization
Candidates must have a degree in Medicine and Surgery, with a preference for specialization in Occupational Medicine or related fields. Previous experience in occupational health and knowledge of workplace safety regulations are also required.
Experience Required
Minimum 2 year(s)
Manager - Digital at WPP
Gurgaon, haryana, India - Full Time
Skills Needed
Digital Media Planning, Performance Media, Search, Social Media, Affiliates, Communication Skills, Presentation Skills, Analytical Skills, Problem Solving Skills, Interpersonal Skills, Programmatic Landscape, Ad Serving, Tracking Technologies, People Management, Publisher Partnerships, Affiliate Technologies
Specialization
Candidates should have a minimum of 3-4 years in digital media planning and buying, with strong communication and analytical skills. Knowledge of the programmatic landscape and experience with publisher partnerships are preferred.
Experience Required
Minimum 2 year(s)
PRODUCE/CLERK at The Kroger Co. Careers
Cortez, Colorado, United States - Full Time
Skills Needed
Customer Service, Sales, Profit Goals, Quality Assurance, Teamwork, Safety, Diversity, Inclusion, Integrity, Respect, Honesty
Specialization
The job requires embracing the Customer 1st strategy and encouraging associates to deliver excellent customer service. It also emphasizes the importance of demonstrating the company's core values.
STARBUCKS/BARISTA at The Kroger Co. Careers
Cheyenne, Wyoming, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Ethics, Inclusivity, Product Knowledge, Safety, Respect, Integrity, Diversity, Honesty
Specialization
No specific requirements are mentioned in the job posting. The focus is on customer service and ethical treatment of customers and employees.
Customer Service - Retail Sales - Direct Channel - Housing - DM - Virar - M at Tata Capital
, maharashtra, India - Full Time
Skills Needed
Customer Service, Sales, Client Relationships, Cross Selling, Vendor Management, Distribution Channels, Audit Compliance, Business Development
Specialization
Candidates should be graduates in any discipline and must identify target areas for prospective business. They should also ensure compliance with audit and RBI regulations.
Airtel Business.Chad>Sales.Corporate Sales>Key Account Manager >Chad-N'Djam at Airtel Africa Careers
Chadeleuf, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Sales, Key Account Management, Customer Service, Corporate Sales, Diversity, Innovation, Entrepreneurial Spirit, Community Engagement
Specialization
Candidates should possess a passion for sales and a can-do attitude. Experience in corporate sales and key account management is preferred.
Experience Required
Minimum 2 year(s)
Developer (IC) at EXL Talent Acquisition Team
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Coding, Debugging, Collaboration, Software Solutions
Experience Required
Minimum 2 year(s)
CFA2025/ME10/009 Office Administrative Assistant at IOM
Podgorica, , Montenegro - Full Time
Skills Needed
N/A
Specialization
The job posting does not specify particular requirements or qualifications. However, it implies that candidates should be qualified and eligible for the position.
Vertical Head at Quess Career site
Hyderabad, Telangana, India - Full Time
Skills Needed
N/A
Specialization
Candidates should have significant experience in leadership roles within their industry. A proven track record of managing teams and achieving business goals is essential.
Experience Required
Minimum 5 year(s)
Senior Relationship Manager - All at Nippon India Mutual Fund
Dehradun, Uttarakhand, India - Full Time
Skills Needed
Relationship Management, Sales, Business Development, Market Analysis, Consultative Engagement, Agent Development, Distribution Network, Motivation, Prospecting, Managing Salespeople, Achieving Sales Targets, Generating Sales, Industry Analysis, Branch Management, Senior Relationship Management, Regional Heads
Specialization
The job requires experience in relationship management and sales, particularly in the banking and mutual funds sectors. Candidates should have a strong ability to analyze market trends and develop business strategies.
Experience Required
Minimum 5 year(s)
Relationship Manager - All at Nippon India Mutual Fund
Meerut, Uttar Pradesh, India - Full Time
Skills Needed
Relationship Management, Sales, Business Development, Market Analysis, Consultative Engagement, Agent Development, Distribution Network, Sales Target Achievement, Prospecting, Motivation Of Agents, Managing Sales People, Industry Analysis, Generating Sales, Networking, Client Engagement, Team Collaboration
Specialization
The job requires experience in sales and relationship management, particularly in the banking and mutual funds sectors. Candidates should have a strong ability to develop networks and achieve sales targets.
Experience Required
Minimum 2 year(s)
Area Sales Manager-Supply Chain-Sales-Chennai - Centennial Square-MM* at Tata Capital
Chennai, tamil nadu, India - Full Time
Skills Needed
Customer Focus, Financial Acumen, Credit Risk Assessment, Collaboration, Integrity, Resilience, Adaptability, Influence, Tech Quotient, Speed, Meritocracy, Risk Management
Specialization
Candidates should have a minimum of 3-6 years of experience and possess a postgraduate or graduate degree in any discipline. Key competencies include customer focus, financial acumen, and risk management.
Experience Required
Minimum 2 year(s)
FLORAL/CLERK at The Kroger Co. Careers
Greeley, Colorado, United States - Full Time
Skills Needed
Floral Design, Customer Service, Merchandising, Safety, Integrity, Diversity, Inclusion, Respect, Honesty
Specialization
The job requires assisting in floral design and merchandising. Customer service skills are also essential.
Grocery Clerk at The Kroger Co. Careers
Indianapolis, Indiana, United States - Full Time
Skills Needed
Customer Service, Sales, Profit Goals, Quality Assurance, Safety, Clean Environment, Core Values, Diversity, Inclusion, Integrity, Respect, Honesty
Specialization
The job requires embracing the Customer 1st strategy and encouraging associates to deliver excellent customer service. Candidates should demonstrate the company's core values.
CUSTOMER SVC/ASST DEPT LEADER at The Kroger Co. Careers
Dublin, Ohio, United States - Full Time
Skills Needed
Customer Service, Sales, Profit Goals, Quality Assurance, Supervision, Front End Operations, Best Practices, Customer Experience, Core Values, Safety, Diversity, Inclusion, Integrity, Honesty, Respect
Specialization
The job requires assisting in directing and supervising all functions of the Front-end department. Candidates should embrace the Customer 1st strategy and demonstrate the company's core values.
USS - Onsite IT and Service Desk Head - GDS Region at EY
Gurgaon, karnataka, India -
Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

0.0

Posted On

26 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

IT Infrastructure, Service Delivery, Leadership, End-User Computing, ITSM, ITIL v4, Cloud Platforms, Network Fundamentals, Security Fundamentals, Strategic Thinking, Stakeholder Engagement, Team Development, Change Management, Communication, Problem-Solving, Influencing

Industry

Professional Services

Description
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.          USS - Onsite IT &  Service Desk Head – GDS Region   Position Purpose Lead EY’s USS (Onsite Technology Support (OSTS) and IT Service desk) related IT service delivery operations across GDS location, ensuring exceptional end-user experience, operational stability, and alignment with EY’s global standards. This role drives proactive support, total ownership, and continuous improvement for all service desk and onsite IT services in India.   Key Responsibilities Own end-to-end delivery of IT services across EY offices under GDS region. Ensure SLA compliance, CSAT/NPS targets, and operational KPIs for OSTS and Service desk. Act as escalation point for critical incidents and ensure timely resolution. Manage Service Desk vendor and ensure GDS region performance is above defined SLA’s. Monthly Status updates to all key stake holders on performance and key initiatives. Develop and execute GDS-specific onsite IT strategy aligned with global USS roadmap. Lead and mentor a team of 200+ onsite engineers and managers across multiple cities. Partner with business leaders, Talent, CBRE, and global IT teams to support office projects and wavespace™ events. Manage GDS region budgets for onsite IT services, ensuring cost optimisation and accurate forecasting. Ensure compliance with EY’s security, risk, and data protection standards.   Required Skills & Qualifications 15+ years in IT infrastructure/service delivery, with at least 5 years in a leadership role managing multi-site operations. Technical expertise: End-user computing, ITSM, ITIL v4, cloud platforms (Azure/AWS), network and security fundamentals. Leadership competencies: Strategic thinking, stakeholder engagement, team development, and change management. Certifications: ITIL Expert, PMP/Six Sigma preferred; ISO 20000/27001 familiarity. Soft skills: Strong communication, problem-solving, and ability to influence senior stakeholders.   Performance Metrics SLA and CSAT compliance. Contact Reduction. Reduction in aged incidents and idle tickets. Cost efficiency and resource utilization benchmarks. Knowledge Management KPI’s. Asset Management KPI’s..   Why This Role Matters The USS Head  of GDS is the face of EY Technology for thousands of employees in GDS across six countries ensuring seamless IT experiences that enable productivity and client service excellence. This role is pivotal in driving EY’s digital workplace vision and embedding a culture of proactive support and total ownership.  EY | Building a better working world    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.   Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.   Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

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Responsibilities
Lead the delivery of IT services across EY offices in the GDS region, ensuring exceptional end-user experience and operational stability. Manage a large team of onsite engineers and oversee service desk operations while ensuring compliance with global standards.
USS - Onsite IT and Service Desk Head - GDS Region at EY
Gurgaon, karnataka, India - Full Time
Skills Needed
It Infrastructure, Service Delivery, Leadership, End User Computing, Itsm, Itil V4, Cloud Platforms, Network Fundamentals, Security Fundamentals, Strategic Thinking, Stakeholder Engagement, Team Development, Change Management, Communication, Problem Solving, Influencing
Specialization
Candidates should have over 15 years of experience in IT infrastructure and service delivery, with at least 5 years in a leadership role. Technical expertise in ITSM, ITIL, cloud platforms, and strong leadership competencies are essential.
Experience Required
Minimum 10 year(s)
EYP-DnA-Manager at EY
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Cloud Computing, Data Architecture Design, Data Integration, Data Quality, Data Security, Database Management, Etl, Business Intelligence, Analytical Thinking, Collaboration, Problem Solving, Technical Guidance, Data Governance, Data Warehousing, Data Migration, Data Visualization
Specialization
Candidates must have a minimum of 9 years of total experience with at least 6 years in Data Warehousing or Business Intelligence. A Bachelor's degree in computer science or a related field is required, with advanced degrees preferred.
Experience Required
Minimum 10 year(s)
EYP-SSG-Manager at EY
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Software Development, Technical Architecture, Technology Due Diligence, Product Management, Ui/Ux Design, Software Development Life Cycle, Data Analytics, Cloud Computing, Cybersecurity, Presentation Skills, Analytical Skills, Excel, Powerpoint, Communication Skills, Market Analysis, Risk Assessment
Specialization
Candidates must have an MBA and a bachelor's degree in IT or software engineering with at least 8 years of software-related work experience. Experience in private equity or M&A transactions, particularly in technology due diligence, is also required.
Experience Required
Minimum 10 year(s)
Assistant Manager(01532) 908 W Harmony St at Domino's Pizza LLC
Neosho, Missouri, United States - Full Time
Skills Needed
Judgment, Math, Multitasking, Customer Service, Staffing, Paperwork, Cost Control, Cash Control, Food Management, Store Cleanliness, Marketing, Profitability, Communication Skills, Motor Coordination, Navigational Skills, Teamwork
Specialization
Candidates should possess strong communication skills and the ability to perform basic math functions. Experience in staffing, cash control, and food management is essential.
VENDEUR ALIMENTAIRE POISSONNERIE CHARCUTERIE TRAITEUR BOUCHERIE(H/F) at Groupement Mousquetaires
Pont-Saint-Esprit, Occitania, France - Full Time
Skills Needed
Customer Service, Sales, Food Safety, Product Knowledge, Teamwork, Communication, Inventory Management, Hygiene Standards
Specialization
The ideal candidate should have a passion for customer contact and commerce, with a preference for those with prior experience in traditional retail sales. A strong interest in quality products is essential.
MÉDICO DEL TRABAJO para MÁLAGA at Grupo MAS
Málaga, Andalusia, Spain - Full Time
Skills Needed
Medical Evaluation, Occupational Health, Emergency Response, Risk Assessment, Health Promotion, Team Collaboration, Effective Communication, Problem Solving, Decision Making, Adaptability, Ethics, Confidentiality, Empathy, Occupational Safety, Preventive Health Programs, Training
Specialization
Candidates must have a degree in Medicine and Surgery, with a preference for specialization in Occupational Medicine or related fields. Previous experience in occupational health and knowledge of workplace safety regulations are also required.
Experience Required
Minimum 2 year(s)
Manager - Digital at WPP
Gurgaon, haryana, India - Full Time
Skills Needed
Digital Media Planning, Performance Media, Search, Social Media, Affiliates, Communication Skills, Presentation Skills, Analytical Skills, Problem Solving Skills, Interpersonal Skills, Programmatic Landscape, Ad Serving, Tracking Technologies, People Management, Publisher Partnerships, Affiliate Technologies
Specialization
Candidates should have a minimum of 3-4 years in digital media planning and buying, with strong communication and analytical skills. Knowledge of the programmatic landscape and experience with publisher partnerships are preferred.
Experience Required
Minimum 2 year(s)
PRODUCE/CLERK at The Kroger Co. Careers
Cortez, Colorado, United States - Full Time
Skills Needed
Customer Service, Sales, Profit Goals, Quality Assurance, Teamwork, Safety, Diversity, Inclusion, Integrity, Respect, Honesty
Specialization
The job requires embracing the Customer 1st strategy and encouraging associates to deliver excellent customer service. It also emphasizes the importance of demonstrating the company's core values.
STARBUCKS/BARISTA at The Kroger Co. Careers
Cheyenne, Wyoming, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Ethics, Inclusivity, Product Knowledge, Safety, Respect, Integrity, Diversity, Honesty
Specialization
No specific requirements are mentioned in the job posting. The focus is on customer service and ethical treatment of customers and employees.
Customer Service - Retail Sales - Direct Channel - Housing - DM - Virar - M at Tata Capital
, maharashtra, India - Full Time
Skills Needed
Customer Service, Sales, Client Relationships, Cross Selling, Vendor Management, Distribution Channels, Audit Compliance, Business Development
Specialization
Candidates should be graduates in any discipline and must identify target areas for prospective business. They should also ensure compliance with audit and RBI regulations.
Airtel Business.Chad>Sales.Corporate Sales>Key Account Manager >Chad-N'Djam at Airtel Africa Careers
Chadeleuf, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Sales, Key Account Management, Customer Service, Corporate Sales, Diversity, Innovation, Entrepreneurial Spirit, Community Engagement
Specialization
Candidates should possess a passion for sales and a can-do attitude. Experience in corporate sales and key account management is preferred.
Experience Required
Minimum 2 year(s)
Developer (IC) at EXL Talent Acquisition Team
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Coding, Debugging, Collaboration, Software Solutions
Experience Required
Minimum 2 year(s)
CFA2025/ME10/009 Office Administrative Assistant at IOM
Podgorica, , Montenegro - Full Time
Skills Needed
N/A
Specialization
The job posting does not specify particular requirements or qualifications. However, it implies that candidates should be qualified and eligible for the position.
Vertical Head at Quess Career site
Hyderabad, Telangana, India - Full Time
Skills Needed
N/A
Specialization
Candidates should have significant experience in leadership roles within their industry. A proven track record of managing teams and achieving business goals is essential.
Experience Required
Minimum 5 year(s)
Senior Relationship Manager - All at Nippon India Mutual Fund
Dehradun, Uttarakhand, India - Full Time
Skills Needed
Relationship Management, Sales, Business Development, Market Analysis, Consultative Engagement, Agent Development, Distribution Network, Motivation, Prospecting, Managing Salespeople, Achieving Sales Targets, Generating Sales, Industry Analysis, Branch Management, Senior Relationship Management, Regional Heads
Specialization
The job requires experience in relationship management and sales, particularly in the banking and mutual funds sectors. Candidates should have a strong ability to analyze market trends and develop business strategies.
Experience Required
Minimum 5 year(s)
Relationship Manager - All at Nippon India Mutual Fund
Meerut, Uttar Pradesh, India - Full Time
Skills Needed
Relationship Management, Sales, Business Development, Market Analysis, Consultative Engagement, Agent Development, Distribution Network, Sales Target Achievement, Prospecting, Motivation Of Agents, Managing Sales People, Industry Analysis, Generating Sales, Networking, Client Engagement, Team Collaboration
Specialization
The job requires experience in sales and relationship management, particularly in the banking and mutual funds sectors. Candidates should have a strong ability to develop networks and achieve sales targets.
Experience Required
Minimum 2 year(s)
Area Sales Manager-Supply Chain-Sales-Chennai - Centennial Square-MM* at Tata Capital
Chennai, tamil nadu, India - Full Time
Skills Needed
Customer Focus, Financial Acumen, Credit Risk Assessment, Collaboration, Integrity, Resilience, Adaptability, Influence, Tech Quotient, Speed, Meritocracy, Risk Management
Specialization
Candidates should have a minimum of 3-6 years of experience and possess a postgraduate or graduate degree in any discipline. Key competencies include customer focus, financial acumen, and risk management.
Experience Required
Minimum 2 year(s)
FLORAL/CLERK at The Kroger Co. Careers
Greeley, Colorado, United States - Full Time
Skills Needed
Floral Design, Customer Service, Merchandising, Safety, Integrity, Diversity, Inclusion, Respect, Honesty
Specialization
The job requires assisting in floral design and merchandising. Customer service skills are also essential.
Grocery Clerk at The Kroger Co. Careers
Indianapolis, Indiana, United States - Full Time
Skills Needed
Customer Service, Sales, Profit Goals, Quality Assurance, Safety, Clean Environment, Core Values, Diversity, Inclusion, Integrity, Respect, Honesty
Specialization
The job requires embracing the Customer 1st strategy and encouraging associates to deliver excellent customer service. Candidates should demonstrate the company's core values.
CUSTOMER SVC/ASST DEPT LEADER at The Kroger Co. Careers
Dublin, Ohio, United States - Full Time
Skills Needed
Customer Service, Sales, Profit Goals, Quality Assurance, Supervision, Front End Operations, Best Practices, Customer Experience, Core Values, Safety, Diversity, Inclusion, Integrity, Honesty, Respect
Specialization
The job requires assisting in directing and supervising all functions of the Front-end department. Candidates should embrace the Customer 1st strategy and demonstrate the company's core values.