Black Duck® SeatCovers is an Australian-owned company with over 40 years of experience designing and manufacturing the toughest seat covers on the market. Built for performance and trusted for protection, our products are made to handle everything from rugged off-road adventures to demanding commercial fleets.

What sets us apart is our team — a group of dedicated people driven by shared values: Integrity, Quality, Teamwork, Progression, and Accountability. We take pride in doing things the right way, always looking for ways to improve, and supporting each other as we grow.

We are seeking an organised and proactive person to join our team. In this role, you will play a key part in providing exceptional day-to-day IT support services and also work on IT and Systems projects that shape our future. This position is ideal for a detail-oriented professional with a passion for the 4WD and automotive industries.

Black Duck is looking for people that are committed, motivated, professional and courteous, who thrive on producing quality outcomes and work well in a team.

Key Responsibilities

• Deliver day to day IT support, ticket resolution and user follow-up
• Perform authorised systems, access, asset and administration tasks
• Analyse needs and maintain processes, requirements and documentation
• Coordinate projects, actions, risks, testing and status reporting.
• Maintain controls and records; monitor and escalate risks or exceptions
• Coordinate vendors, procurement, invoices and service follow-up
• Support change, training, adoption, reporting and continuous improvement

Qualifications:

• IT Qualification
• Previous experience with Teams and Quickbase
• At least 2 years experience in a similar role
• Intermediate experience with MS applications

 Do you want to become part of a friendly, family owned business that is continuing to grow?

Apply now for this full time position with a chance of immediate start.

Please send your application via Apply Now. Provide your resume and a concise cover letter with 3 x reasons why you would be the ideal person to join the Black Duck Team. Please be aware that phone calls will not be accepted for this role.

If you require further information contact ••••@blackduck.com.au

Check out Black Ducks website www.blackduck.com.au

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• Do you have a current Police Check (National Police Certificate) for employment?
• Are you willing to undergo a pre-employment medical check?
• What's your expected annual base salary?
• How many years experience in IT Technical Support do you have?
• How many years' experience do you have in an IT Project Management Role?
• Which of the following Microsoft 365 certifications have you completed?
• Do you have Data Risk Management experience?
• How many years of experience do you have in the IT Solutions Industry?
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