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Technical Customer Service Representative at PBS Systems
Milton, ON, Canada - Full Time
Skills Needed
Customer Service Skills, Microsoft Products, Cross Training, Time Management, Communication Skills, Business Applications, Software, Operating Systems
Qualification
Diploma
Administrative Assistant at ACE Trades and Technical Institute ATTI
Surrey, BC V3V 4B9, Canada - Full Time
Skills Needed
Confidentiality, Software, Management Skills
Qualification
Diploma
Ingenieur en metallurgiques / Metallurgical Engineer at Belcan
Lachine, QC H8T 1A2, Canada - Full Time
Skills Needed
Software, Heat Treatment, Combustion
Specialization
Materials engineering or mechanical engineering with a material specialty
Qualification
Graduate
Direct Care Nurse at PHSA
Surrey, BC, Canada - Full Time
Skills Needed
Case Management, Writing, Software, Mental Health, Word Processing, Facilitation, Mediation, Computer Literacy, Internet, Nurses, Training, Clinical Support, Justice
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Manager - Technical Support - In office - Cambridge at Randstad
Cambridge, ON, Canada - Full Time
Skills Needed
Putty, Sql, Racking, Tracking Systems, Software, Technology, Resolving Issues, Communication Skills, Outlook, Diplomacy, Leadership, Wireshark, Cacti, Time Management, Snmp
Specialization
Technology
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Structural Engineer - Power Generation at WSP
Calgary, AB, Canada - Full Time
Skills Needed
Pe, Staad Pro, Steel Structures, Disabilities, It, Urban Planning, Python, Structural Engineering, Energy Industry, S Frame, Employment Equity, Environmental Remediation, Software, Sap2000, Power Plants, Management Skills, Health, Etabs
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Human Resources Generalist at FedEx Freight Canada
Mississauga, ON L4W 4Y1, Canada - Full Time
Skills Needed
Confidentiality, Sharepoint, Microsoft Office, Teams, Employment Law, Software, Outlook, Communication Skills, Employment Equity, Discretion, Leadership, Hris, Excel, Time Management, Powerpoint
Specialization
Human resources or related field
Qualification
Diploma
Communications Officer, Housing & Homelessness - Temporary (Up to 2 Years) at City of Kingston
Kingston, ON K7L 2Z3, Canada - Full Time
Skills Needed
Content Management Systems, Public Participation, Meeting Facilitation, Political Science, Editing, Media Events, Customer Service Skills, Special Events, Software, Sharepoint, Communications, Collaboration, Data Analysis, Project Management Skills
Specialization
Communications, Journalism, Political Science
Qualification
Diploma
Data Processing Technician - Riverside Schools Saguenay - Technicien.ne en at Commission Scolaire Central Quebec Central Quebec School Board
Jonquière, QC G7S 3B3, Canada - Full Time
Skills Needed
Equipment Maintenance, Programming Languages, Components, Software, Technical Operations, Instructions
Qualification
Graduate
Junior Structural Engineer at Harbourside Engineering Consultants
Stoney Creek, ON, Canada - Full Time
Skills Needed
Health, Interpersonal Skills, Resume, Design Standards, Structural Engineering, S Frame, Software, Vision Care, Dental Care
Specialization
Civil/structural engineering
Qualification
Graduate
Automation Specialist Co-op Student (January 2026) at Spartan Controls Ltd
Burnaby, BC V5A 4X5, Canada - Full Time
Skills Needed
Time Management, Chemical Engineering, Customer Service, Sales Skills, Software, Excel
Qualification
Graduate
Field Service Technician – Automotive Electronics (Travel Role) at Essential HR
St. Catharines, ON, Canada - Full Time
Skills Needed
It, Expenses, Automotive Electronics, Hands On Training, Software, Training, Know How, Telematics
Qualification
Graduate
Desktop Support Analyst at HTS Engineering Heat Transfer Solutions
Kingston, ON K7M 8N6, Canada - Full Time
Skills Needed
Collaboration, Microsoft, Vendors, Clarity, Responsiveness, Discrimination, Disabilities, Software, Cisco, Operating Systems
Specialization
Technology
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Data and Reporting Engineer, OwnersBox Fantasy Sports at OwnersBox
Kitchener, ON N2B 2E1, Canada - Full Time
Skills Needed
Data Engineering, Sql, Financial Reporting, Data Transformation, Data Modeling, Teams, Software, Python, Automation, Google Cloud Platform, Dbt, Analytics
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Construction Site Supervisor at HiFlyer Foods Canada Inc oa KFC and KFCTaco Bell
Calgary, AB, Canada - Full Time
Skills Needed
Excel, Dental Care, Life Insurance, Reading Comprehension, Software, Vendors, Disability Insurance, Safety Regulations, Google Chrome, Training, Whmis, Vision Care, Master Builder, Powerpoint
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Senior Mine Engineer at Gowest Gold Ltd
Timmins, ON P4N 4Z5, Canada - Full Time
Skills Needed
Underground Mining, Confidentiality, Discretion, Contractors, Teamwork, Computer Skills, Mining Engineering, Continuous Improvement, Scheduling, Career Development, Presentation Skills, Planners, Software, Groups
Specialization
Design
Qualification
Graduate
BUYER - PURCHASING (Located in Kingsville, ON) at Mucci Farms Inc
London, ON, Canada - Full Time
Skills Needed
Windows, Suppliers, Relocation, Disabilities, Microsoft Excel, Stairs, Microsoft Outlook, Dignity, Integration, Cpg Industry, Health, Independence, Software, Vendors
Specialization
Business
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Analyste d’affaires N3 at Medavie
New Brunswick, New Brunswick, Canada - Full Time
Skills Needed
Word Processing, Python, Software, Dashboards, Sql, Decision Making, Database Systems, Kaizen, Tableau, Computer Skills, Power Bi, Process Automation, Lean Six Sigma, Machine Learning, Predictive Modeling, Iiba, Spreadsheets, Igrafx, Sharepoint
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Service Manager / Business Development at All Type Electric Inc
Edmonton, AB, Canada - Full Time
Skills Needed
Erp Software, Decision Making, Computer Skills, Electrical Code, Software, Communication Skills
Specialization
A valid alberta journeyperson certificate and / or inter provincial designation.
Qualification
Trade Certificate
Mechanical Designer 1 - Nuclear at Sargent Lundy
North York, ON, Canada - Full Time
Skills Needed
Software, Microstation, Autocad
Qualification
Graduate
Technical Customer Service Representative at PBS Systems
Milton, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

04 Dec, 25

Salary

48000.0

Posted On

04 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service Skills, Microsoft Products, Cross Training, Time Management, Communication Skills, Business Applications, Software, Operating Systems

Industry

Information Technology/IT

Description

Company Name: PBS Systems
Job Location: Milton, ON
Job Type: Full-time, Permanent
Internal Job Title: Technical Support Analyst - Tier 1
Reports To: Team Lead - Technical Support
Job Requirement(s): Travel throughout Canada and USA, 1 weeks per month
No. of Openings: 01
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “

QUALIFICATIONS:

  • High School Diploma required, relevant certification or post-secondary diploma preferred
  • Strong understanding of Windows 7/8/10/11 Operating Systems and Windows 2019/2022 Servers
  • Thorough understanding of PC hardware and software as well as Microsoft Products
  • Previous experience working with Networks (TCP/IP)
  • Basic LAN/WAN knowledge
  • CompTIA A+ and Network +
  • Dealership experience is an asset
  • Excellent customer service skills
  • Problem solving and trouble shooting skills
  • Strong documentation abilities
  • Effective time management and organization
  • Strong multi-tasking and prioritization
  • Excellent verbal and written communication skills
  • Ability to work within and meet set deadlines
  • Strong base knowledge of industry standard business applications
  • Willingness to commit to an ongoing system of education and cross-training

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

THE ROLE:

PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team This role will support the PBS Install Services Team as a Technical Support Analyst you will provide top quality knowledge to our clients who contact our call center for issues or services providing immediate solutions and services or escalating, if necessary, to other departments. Technical Customer Service Representative is responsible for handling trouble shooting, documenting issues, training customers, and following up on incidents relating to our software/services and performing implementations.

RESPONSIBILITIES:

  • Managing incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
  • Logging and documenting all customer interactions within our ticketing system and escalating matters as required
  • Collaborating with other groups/departments to streamline service delivery
  • Identify opportunities to drive process improvements that positively impact the client’s experience
  • Develop knowledge and understanding of our software and the supporting Infrastructure
  • Achieve relevant certification in line with department needs and requirements
  • Achieving and exceeding KPI targets and other Metrics defined by the department
  • Commit to one week a month of travel thoughout Canada and the USA
  • Keeping abreast of Software enhancements and new releases, by reviewing release notes
  • Commit to an ongoing personal development and cross-training as recommended by your Team Lead
Technical Customer Service Representative at PBS Systems
Milton, ON, Canada - Full Time
Skills Needed
Customer Service Skills, Microsoft Products, Cross Training, Time Management, Communication Skills, Business Applications, Software, Operating Systems
Qualification
Diploma
Administrative Assistant at ACE Trades and Technical Institute ATTI
Surrey, BC V3V 4B9, Canada - Full Time
Skills Needed
Confidentiality, Software, Management Skills
Qualification
Diploma
Ingenieur en metallurgiques / Metallurgical Engineer at Belcan
Lachine, QC H8T 1A2, Canada - Full Time
Skills Needed
Software, Heat Treatment, Combustion
Specialization
Materials engineering or mechanical engineering with a material specialty
Qualification
Graduate
Direct Care Nurse at PHSA
Surrey, BC, Canada - Full Time
Skills Needed
Case Management, Writing, Software, Mental Health, Word Processing, Facilitation, Mediation, Computer Literacy, Internet, Nurses, Training, Clinical Support, Justice
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Manager - Technical Support - In office - Cambridge at Randstad
Cambridge, ON, Canada - Full Time
Skills Needed
Putty, Sql, Racking, Tracking Systems, Software, Technology, Resolving Issues, Communication Skills, Outlook, Diplomacy, Leadership, Wireshark, Cacti, Time Management, Snmp
Specialization
Technology
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Structural Engineer - Power Generation at WSP
Calgary, AB, Canada - Full Time
Skills Needed
Pe, Staad Pro, Steel Structures, Disabilities, It, Urban Planning, Python, Structural Engineering, Energy Industry, S Frame, Employment Equity, Environmental Remediation, Software, Sap2000, Power Plants, Management Skills, Health, Etabs
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Human Resources Generalist at FedEx Freight Canada
Mississauga, ON L4W 4Y1, Canada - Full Time
Skills Needed
Confidentiality, Sharepoint, Microsoft Office, Teams, Employment Law, Software, Outlook, Communication Skills, Employment Equity, Discretion, Leadership, Hris, Excel, Time Management, Powerpoint
Specialization
Human resources or related field
Qualification
Diploma
Communications Officer, Housing & Homelessness - Temporary (Up to 2 Years) at City of Kingston
Kingston, ON K7L 2Z3, Canada - Full Time
Skills Needed
Content Management Systems, Public Participation, Meeting Facilitation, Political Science, Editing, Media Events, Customer Service Skills, Special Events, Software, Sharepoint, Communications, Collaboration, Data Analysis, Project Management Skills
Specialization
Communications, Journalism, Political Science
Qualification
Diploma
Data Processing Technician - Riverside Schools Saguenay - Technicien.ne en at Commission Scolaire Central Quebec Central Quebec School Board
Jonquière, QC G7S 3B3, Canada - Full Time
Skills Needed
Equipment Maintenance, Programming Languages, Components, Software, Technical Operations, Instructions
Qualification
Graduate
Junior Structural Engineer at Harbourside Engineering Consultants
Stoney Creek, ON, Canada - Full Time
Skills Needed
Health, Interpersonal Skills, Resume, Design Standards, Structural Engineering, S Frame, Software, Vision Care, Dental Care
Specialization
Civil/structural engineering
Qualification
Graduate
Automation Specialist Co-op Student (January 2026) at Spartan Controls Ltd
Burnaby, BC V5A 4X5, Canada - Full Time
Skills Needed
Time Management, Chemical Engineering, Customer Service, Sales Skills, Software, Excel
Qualification
Graduate
Field Service Technician – Automotive Electronics (Travel Role) at Essential HR
St. Catharines, ON, Canada - Full Time
Skills Needed
It, Expenses, Automotive Electronics, Hands On Training, Software, Training, Know How, Telematics
Qualification
Graduate
Desktop Support Analyst at HTS Engineering Heat Transfer Solutions
Kingston, ON K7M 8N6, Canada - Full Time
Skills Needed
Collaboration, Microsoft, Vendors, Clarity, Responsiveness, Discrimination, Disabilities, Software, Cisco, Operating Systems
Specialization
Technology
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Data and Reporting Engineer, OwnersBox Fantasy Sports at OwnersBox
Kitchener, ON N2B 2E1, Canada - Full Time
Skills Needed
Data Engineering, Sql, Financial Reporting, Data Transformation, Data Modeling, Teams, Software, Python, Automation, Google Cloud Platform, Dbt, Analytics
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Construction Site Supervisor at HiFlyer Foods Canada Inc oa KFC and KFCTaco Bell
Calgary, AB, Canada - Full Time
Skills Needed
Excel, Dental Care, Life Insurance, Reading Comprehension, Software, Vendors, Disability Insurance, Safety Regulations, Google Chrome, Training, Whmis, Vision Care, Master Builder, Powerpoint
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Senior Mine Engineer at Gowest Gold Ltd
Timmins, ON P4N 4Z5, Canada - Full Time
Skills Needed
Underground Mining, Confidentiality, Discretion, Contractors, Teamwork, Computer Skills, Mining Engineering, Continuous Improvement, Scheduling, Career Development, Presentation Skills, Planners, Software, Groups
Specialization
Design
Qualification
Graduate
BUYER - PURCHASING (Located in Kingsville, ON) at Mucci Farms Inc
London, ON, Canada - Full Time
Skills Needed
Windows, Suppliers, Relocation, Disabilities, Microsoft Excel, Stairs, Microsoft Outlook, Dignity, Integration, Cpg Industry, Health, Independence, Software, Vendors
Specialization
Business
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Analyste d’affaires N3 at Medavie
New Brunswick, New Brunswick, Canada - Full Time
Skills Needed
Word Processing, Python, Software, Dashboards, Sql, Decision Making, Database Systems, Kaizen, Tableau, Computer Skills, Power Bi, Process Automation, Lean Six Sigma, Machine Learning, Predictive Modeling, Iiba, Spreadsheets, Igrafx, Sharepoint
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Service Manager / Business Development at All Type Electric Inc
Edmonton, AB, Canada - Full Time
Skills Needed
Erp Software, Decision Making, Computer Skills, Electrical Code, Software, Communication Skills
Specialization
A valid alberta journeyperson certificate and / or inter provincial designation.
Qualification
Trade Certificate
Mechanical Designer 1 - Nuclear at Sargent Lundy
North York, ON, Canada - Full Time
Skills Needed
Software, Microstation, Autocad
Qualification
Graduate
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